An ISO 9001:2015 Certifi ed Company

MASTERCLASS ONCULTURAL INTELLIGENCE& INNOVATIONDeveloping the Skills to Innovate, Communicate and Think Critically in Culturally Diverse Environments

01 - 12 Mar 2020, Dubai22 Jun - 03 Jul 2020, London

An ISO 9001:2015 & ISO 29990:2010Certified Company“Excellent Service – Excellent Delivery”

08-DEC-19

Why Choose this Training Course?

This advanced training course is designed to provide experienced Leaders and other Professionals with the knowledge and skills required by their challenging role. This AZTech training course enables your staff to critically explore the skills needed to lead at a time when the global economy is experiencing an economic downturn that is having a significant impact on all industries and all organisations.

Innovation is regarded as the most important leadership competency in any industry. This training course will enable participants to perform in a radical mindset, push boundaries for themselves and their organisation, be agile and adaptive to conditions and outcomes.

Cultural Intelligence (CI) is the capability to relate and work effectively across cultures. Culture has been one of the key competencies in fields ranging from leadership and psychology, engineering, and finance, to accounting and marketing. The higher your CI, the more likely you will experience success working in a diverse, globalized world.

The training course includes many practical activities that are educationally and professionally enriching. This training course will cover the critical competencies necessary in a modern organisation. This ten-day Masterclass will leave participants engaged, energised and inspired.

This training course will feature:

• The techniques and challenges of innovation• Business model innovation & value creation• What disruptive innovation means to you and your

organisation• Practical tools for decision making & solving problems• Creative and critical thinking skills for Leadership• An understanding of all the major areas of culture• How to improve your CI• Understanding how to improve your cross-cultural

communication• Best-practice in expatriate and diversity management• Cross-Cultural Negotiation

How will this Training Course be Presented?

This AZTech training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This course will be offered in a culturally sensitive way.

The course is very participatory and experiential. It involves a lot of skill practice in a group setting. Training methodology includes individual and group activities will intersperse the sessions. A variety of practical sessions, topical case studies and group interaction are programmed into this course.

Who is this Training Course for?

This AZTech training course is suitable to a wide range of professionals but will greatly benefit:

• All Leaders, Managers & Supervisors• Human resource (HR) Professionals• Marketing & PR Specialists• Any professional who needs to develop their skills in

innovation and CI

www.aztechtraining.com

COURSE SCHEDULE:

01 - 12 Mar 2020, Dubai

22 Jun - 03 Jul 2020, London

THE CERTIFICATE:AZTech Certificate of Completion

for delegates who attend and

complete the training course

What are the Goals?

By the end of this AZTech training course, participants will be able to:

• Describe the fundamentals of innovation• List the challenges and cultural appropriateness of innovation• Identify how to generate, develop and communicate ideas• Demonstrate advanced skills in critical and creative thinking• Develop a business model canvas supporting value creation• Develop your ability in working and relating effectively with

people from different cultural backgrounds• Understand the limits of your own CI and know how to

improve it• Describe the meaning of each of the five cultural value

dimensions• List ways to minimise the barriers to cross-cultural

communication• Assess your own work and how to adjust it to apply your CI

The Structure

This comprehensive training course consists of two modules which can be booked as a 10 Day Training event, or as individual, 5 Day courses.

Module 1 - The Complete Course in Cultural Intelligence (CI)Module 2 - Creating a Culture of Innovation

Masterclass onCultural Intelligence & InnovationDeveloping the Skills to Innovate, Communicate and Think Critically in Culturally Diverse Environments

Masterclass on Cultural Intelligence & Innovation

DAY01: The Psychology and Meaning of Culture

• Where culture comes from and why it matters• Understanding globalisation• Your own cultural map• The seven levels of culture (national, workplace, gender, age, regional, religious, occupation)• The Hofstede five cultural value dimensions

DAY02: Communicating Across Cultures

• Why communication differences and barriers occur• How to remove barriers to communication• Stereotypes and stereotyping explored• Non-verbal communication (body-language) and culture• Workplace culture and the impact on organisational communication

DAY03: Cross-Cultural Negotiation

• The basics of negotiation with CI• Cultural differences in negotiation• Overestimating and underestimating cultural differences in negotiation• Negotiation traps to avoid• Developing your cross-cultural negotiation skills

DAY04: Managing Expatriates and Diversity

• International assignments and global career development• Culture shock and global working• International Human Resource issues• The business case for cultural diversity• Nationalisation programmes

DAY05: Developing and Maintaining your CI

• Developing a global mindset• How to improve your CI• Managing in multi-national companies• National culture & strategy• Personal Action Planning

THE COURSE CONTENT

MODULE ONE:THE COMPLETE COURSE IN CULTURAL INTELLIGENCE (CI)

DAY06: The Practice of Innovation

• What is innovation and where does it come from• Becoming innovative• Ideas for innovation• The importance of the Business Model for value creation• Developing your Business Model Canvas

DAY07: Disruptive Innovation

• Introduction to Disruptive Innovation (DI)• Disruptive technology or disruptive innovation• Examples of great disruption across multiple industries• Evaluate your ability to be disruptive• Enablers and constraints for DI

DAY08: Benchmarking for Innovation

• Principles of benchmarking for innovation• Different Methods of benchmarking and how they relate to each other• How to identify potential benchmarking projects• An overview of the benchmarking process• Running a Successful Benchmarking Project

DAY09: Critical and Creative Thinking

• Understanding the power of creativity• Your brain and ideas• Communication skills for ideation• Core critical thinking skills• Argument mapping

DAY10: Culture and Innovation

• Understanding the levels of culture• Cultural barriers• What we know about culture and innovation• Creating a workplace culture that supports innovation• Personal action planning

THE COURSE CONTENT

Email: info@aztechtraining.com

MODULE TWO:CREATING A CULTURE OF INNOVATION

Hotel AccommodationHotel accommodation is not included in the Registration Fee. A reduced corporate rate and a limited number of rooms are available for attendees wishing to stay at the hotel venue. Please make your request for accommodation at least 3 weeks prior to the commencement of the course.

Cancellation & SubstitutionYou must notify the Registrar of cancellations at least 2 weeks before a scheduled seminar in order to be eligible for a credit. If you cannot attend, you may send a replacement from your organisation at no charge. There is a $250 handling charge for all cancellations or rescheduling. We reserve the right to cancel a seminar due to low enrollment. All registrants will be notified in advance and a full refund will be provided upon request.

Event DisclaimerWe reserve the right to cancel or postpone a seminar or related event, change venue, substitution of the Instructor and alter the course content at our sole discretion. If this occurs, our responsibility is limited to a refund of any registration fee(s) already paid. We are not responsible for airline tickets, hotels costs, other tickets or payments, or any similar fee penalties or related or unrelated losses, costs and/or expenses registrant may incur or have incurred as a result of any trip cancellations or changes.

Date Venue Fees(USD)

01 - 12 Mar 2020 Dubai - UAE $11,900

22 Jun - 03 Jul 2020 London - UK $11,900

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*This fee is inclusive of Documentation, Lunch and Refreshments and exclusive of 5% UAE VAT

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Masterclass onCultural Intelligence & InnovationDeveloping the Skills to Innovate, Communicate and Think Critically in Culturally Diverse Environments

4 Ways to RegisterToll Free: 800-AZTECHTelephone: +971 4 427 5400Fax Number: +971 4 427 5401Email Address: info@aztechtraining.comVisit our website: www.aztechtraining.com

Download Training Plan 2020

Our training portfolio will provide you a number of seminars and courses to choose from depending on your organisational goals and personal development objectives.

Scan this code with your smart phone to download Training Plan 2020

CertificationAZTech Certificate of Completion for delegates who attend and complete the training course

The Structure:This comprehensive training course consists of two modules which can be booked as a 10 Day Training event, or as individual, 5 Day training courses.

Module 1 - The Complete Course in Cultural Intelligence (CI)Module 2 - Creating a Culture of Innovation

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Masterclass onCultural Intelligence & InnovationDeveloping the Skills to Innovate, Communicate and Think Critically in Culturally Diverse EnvironmentsAn ISO 9001:2015 & ISO 29990:2010

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