Multi-Cultural Diversity

MAKING OR BREAKING YOUR ORGANIZATION

Erica Mitchell7/17/10

What is Cultural Diversity?Cultural differences that exist between people.

•Language•Dress

•Traditions

•Belief systems

The Advantages of building A Healthy

Multi-cultural Work environment

LongevityExposure to new ideasGrowthCohesion in the work placeHigh Employee Morale

Diana Ayton-Shenker, United Nations. Jani Joy. Mario Ferriero

The international community has entered a period of tremendous global transition that has created more social problems than solutions.

Previously isolated peoples are being brought together voluntarily And involuntarily b y the increasing integration of:• markets• new regional political alliances• advances in telecommunications • biotechnology• Transportation

Acknowledging the Facts“Resistance is Futile”

Tackle the issues/negative behaviors that take place and block growth in the workplace.

The Affects of Cultural Intolerance in the

WorkplaceThe denial or neglect of not addressing Cultural

Diversity causes many issues to spiral uncontrollably.

Therefore, hindering the overall growth of the organization locally and on a globally.

EGOCENTRICISMHOSTILE WORKPLACE

DESENTION

BLATANT PREJUDICE

PROFILING

STEREOTYPING

LOW EMPLOYEE MORALE

BULLYING

INTIMIDATION The Cancer to Multi-Cultural Harmony

Intimidate is the intentional behavior "which would cause a person of ordinary sensibilities" fear of injury or harm; to make timid or fearful : frightened; especially : to compel or deter by or as if by threats. Webster’s Dictionary & Wikipedia

There is a difference between Fear and Respect.

Fear is destructive Respect is nurturing Fear is threatening Respect is enhancing Fear is force. Respect is meek. Fear is learned. Respect is earned.

BULLYING TECHNIQUES

• Cutting In –• Instigator asks a question, and immediately cuts into your

answer with the next question.

• Shouting – • Shout down to employees as though they are children

• Information flood –• Flooding the victim with trade jargon, legal

documentation and trade law references, the victim feels overwhelmed and has an emotional drowning sensation

• The bait –• The bait is used to lure you in for an off handed attack. The

attacker’s aim is to plant hurtful or accusatory phrases in seemingly innocent conversation to lure you in

Everyone shares

commonalities

Work to remove biases

Ensure Consistency in growth

Reachable Goals & expectations

Set the Standards

Respect is Key

Trainings are mandatory

How to Start Balancing the Scale

ActionActio

nAction

Ensuring Multicultural diversity drastic steps must

be taken, through consistent teaching and application.

Now That There is Awareness . . . What’s the next?

CHANGE BY MEANS OF ENLIGHTENMENT

•Training• Awareness

•Behavior recognition•Policies created to ensure adaptation

•Setup procedures /consequences to ensure involvement

One thing must be extremely clear: Business is Business and Ethics is Ethics.Mario Ferreira

DRASTIC CHANGE REQUIRES Empathy

TRUTH

ACTION

TENACITY

Respect is a lesson that everyone should learn Respect must be given before an expected return Respect is something that’s given for free Respect is about us and never about me Respect is the basis on which relationships are foundRespect is the anchor that keeps a person well grounded  

Respect bui lds the character and defi nes who we are Respect sets the standard and ra ises the bar  Respect is magnanimous and helps to fu lfi l l  Respect is the partner that s i ts wi th good wi l l  Respect is l ike honey so sweet i t ’s perceived Respect a taste to savour for when i t ’s received  

RESPECTBY DON WILSON