cultivating the growth mindset in the organisation

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@MHWILLEKE | CULTIVATING THE GROWTH MINDSET Cultivating the Growth Mindset in the Organisation MARIAN WILLEKE, PHD MHWILLEKE.COM /IN/MARIANWILLEKE @MHWILLEKE CA TECHNOLOGIES – PERFORMANCE CONSULTING CoP March 17, 2016

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Page 1: Cultivating the Growth Mindset in the Organisation

@MHWILLEKE | CULTIVATING THE GROWTH MINDSET

Cultivating the Growth Mindsetin the Organisation

MARIAN WILLEKE, PHD

MHWILLEKE.COM /IN/MARIANWILLEKE @MHWILLEKE

CA TECHNOLOGIES – PERFORMANCE CONSULTING CoP

March 17, 2016

Page 2: Cultivating the Growth Mindset in the Organisation

@MHWILLEKE | CULTIVATING THE GROWTH MINDSET

Focus: Being a Learning Organisation

Achieving continuous improvement…

…To stay competitive in the market.

Page 3: Cultivating the Growth Mindset in the Organisation

@MHWILLEKE | CULTIVATING THE GROWTH MINDSET

Our Questions Today

1. What exactly is growth mindset?

2. What is growth mindset’s role in a learning organisation?

3. How do we incorporate growth mindset in the organization?

4. How do we, as managers, influence a learning mindset?

Page 4: Cultivating the Growth Mindset in the Organisation

@MHWILLEKE | CULTIVATING THE GROWTH MINDSET

Growth Mindset

The perception of control over intellect that determines how to

handle:

Threat Self-evaluation Performance

Dweck, 2007 | Johnson & Stapel, 2010

Page 5: Cultivating the Growth Mindset in the Organisation

@MHWILLEKE | CULTIVATING THE GROWTH MINDSET

GROWTH MINDSET

CHALLENGE

PERSISTENCE

MASTERY

LEARNING

Dweck, 2007

Page 6: Cultivating the Growth Mindset in the Organisation

@MHWILLEKE | CULTIVATING THE GROWTH MINDSET

GROWTH MINDSET

FIXED MINDSET

AvoidingChallenge Embracing

Challenge

CHALLENGE

PERSISTENCE

Give UpChallenged by

Setbacks

MASTERY

Efforts are Valueless Efforts are a

Journey

Page 7: Cultivating the Growth Mindset in the Organisation

@MHWILLEKE | CULTIVATING THE GROWTH MINDSET

GROWTH MINDSET

FIXED MINDSET

Dismiss Criticism Embrace

Criticism

LEARNING SUB-CONSTRUCTS

Insecure by Others’ Success Pleased by

Others’ Success

Threatened by Others Inspired by

Others

Page 8: Cultivating the Growth Mindset in the Organisation

@MHWILLEKE | CULTIVATING THE GROWTH MINDSET

GROWTH MINDSET’S ROLE

IN THE ORGANISATION

INCORPORATING GROWTH MINDSET

IN THE ORGANISATION

INFLUENCING GROWTH MINDSET

AS A MANAGER

Page 9: Cultivating the Growth Mindset in the Organisation

@MHWILLEKE | CULTIVATING THE GROWTH MINDSET

Success Bias

• Performance driven• Failure is incompetence• Low risk oriented

• Seeks challenges• Failure is learning• Risk is necessary

Gino & Staats, 2015

Moser, Schroder, Heeter, Moran, Lee, 2011 Brain Activity when Making Errors

FIXED MINDSET GROWTH MINDSET

Page 10: Cultivating the Growth Mindset in the Organisation

@MHWILLEKE | CULTIVATING THE GROWTH MINDSET

Success Bias

• “I got it done, didn’t I?”• “Why didn’t you

deliver?”• “How will we know this

is going to work?”

• “This will be fun!”• “How will we approach

this next time?”• “What are the range of

outcomes?

Gino & Staats, 2015

Moser, Schroder, Heeter, Moran, Lee, 2011 Brain Activity when Making Errors

FIXED MINDSET GROWTH MINDSET

Page 11: Cultivating the Growth Mindset in the Organisation

@MHWILLEKE | CULTIVATING THE GROWTH MINDSET

Catalyst: Whole Person Learning

Cognitive Learning Domain BLOOM, 1956

Affective Learning Domain KRATHWOHL, BLOOM, & MASIA, 1973

Affective learning has been found as a predictor to attitude and motivation.

Page 12: Cultivating the Growth Mindset in the Organisation

@MHWILLEKE | CULTIVATING THE GROWTH MINDSET

Cognitive Learning Domain

Simple recall

Add to existing

knowledge

Bloom, 1956

Page 13: Cultivating the Growth Mindset in the Organisation

@MHWILLEKE | CULTIVATING THE GROWTH MINDSET

Affective Learning Domain

Present and Listening

Krathwohl, Bloom & Masia, 1973

Page 14: Cultivating the Growth Mindset in the Organisation

@MHWILLEKE | CULTIVATING THE GROWTH MINDSET

Cognitive Learning

MEASURABLE “FROM THE NECK

UP”

Page 15: Cultivating the Growth Mindset in the Organisation

@MHWILLEKE | CULTIVATING THE GROWTH MINDSET

Affective Learning

PERSONAL AWARENESS CONNECTION TO PERSONAL

VALUE SYSTEM

Page 16: Cultivating the Growth Mindset in the Organisation

@MHWILLEKE | CULTIVATING THE GROWTH MINDSET

Simple recall

Present and Listening

Actively Participates

Believes Strongly

Organise Values into Personal Value System

Value System Influences

Others

Page 17: Cultivating the Growth Mindset in the Organisation

@MHWILLEKE | CULTIVATING THE GROWTH MINDSET

GROWTH MINDSET’S ROLE

IN THE ORGANISATION

INCORPORATING GROWTH MINDSET

IN THE ORGANISATION

INFLUENCING GROWTH MINDSET

AS A MANAGER

Page 18: Cultivating the Growth Mindset in the Organisation

@MHWILLEKE | CULTIVATING THE GROWTH MINDSET

Incorporating a Learning Mindset Space

Understand the constraints Understand how adults learn Understand the value of reflection

Page 19: Cultivating the Growth Mindset in the Organisation

@MHWILLEKE | FACILITATING THE ADULT LEARNER

Page 20: Cultivating the Growth Mindset in the Organisation

@MHWILLEKE | FACILITATING THE ADULT LEARNER

Illeris, 2002

ENVIRONMENT

COGN

ITION EMOTION

SOCIETY

FUNCTIONALITY SENSIBILITY

SOCIALITY

Meaning ability Mental balance

Integration

Acquisition

Inte

ract

ionLearning Process

Page 21: Cultivating the Growth Mindset in the Organisation

@MHWILLEKE | FACILITATING THE ADULT LEARNER

Employing Illeris’ Model

What focused skill do you want them to investigate?

How are you wanting them to relate to it?

What environment are you going to shape for them to share and learn?

Page 22: Cultivating the Growth Mindset in the Organisation

@MHWILLEKE | FACILITATING THE ADULT LEARNER

ACT

Concrete Experience

Facts (What Happened?)

Theory of Action

CONCEPTUALIZEAbstract Conceptualization

Findings (Why Did This Happen?)

Revise Theory

REFLECT

Reflective Observation

Feelings (What Did I Experience?)

Asses Behavior & Consequences

APPLY

Active Experimentation

Futures (What Will I Do?)

Implement Revised Theory

David Kolb Roger Greenaway Chris Argyris & Donald Schon

COMPILED BY ANDREA CORNEYwww.edbatista.com/2007/10/experiential.html

Learning Cycles

Page 23: Cultivating the Growth Mindset in the Organisation

@MHWILLEKE | FACILITATING THE ADULT LEARNER

GROWTH MINDSET’S ROLE

IN THE ORGANISATION

INCORPORATING GROWTH MINDSET

IN THE ORGANISATION

INFLUENCING GROWTH MINDSET

AS A MANAGER

Page 24: Cultivating the Growth Mindset in the Organisation

@MHWILLEKE | FACILITATING THE ADULT LEARNER

Influencing the Learning Mindset Space

Propel the growth mindset through behavior Connect to each individual authentically Demonstrate vulnerability in your developing

growth mindset

Page 25: Cultivating the Growth Mindset in the Organisation

@MHWILLEKE | CULTIVATING THE GROWTH MINDSET

Promoting Growth Mindset

1. Encourage employees on new opportunities and skills

2. Focus the stories to be on employees who develop skills

3. Praise learning efforts both informally and formally

4. Distribute research on growth mindset to employees

Page 26: Cultivating the Growth Mindset in the Organisation

@MHWILLEKE | CULTIVATING THE GROWTH MINDSET

Authenticity Model Maintain strong personal self-awareness. Be aware of the differences and preferences

of the individuals in your audience. Develop unique relationship between each

individual and yourself. Be aware of constraints. Engage in reflection.

Fostering Authentic

Relationships

Cranton, 2006

Page 27: Cultivating the Growth Mindset in the Organisation

@MHWILLEKE | CULTIVATING THE GROWTH MINDSET

EXCITERS COMFORTS

CHALLENGES FEARS

Eric Willeke@erwilleke

Understand Your People

Individuals are shaped by their backgrounds and experiences.

Cherish it.

Positive Framing

Negative Fram

ing

Active Emotion Passive Emotion