CSSF Research Student ParticipationReporting and practice of student involvement in decision-making.

Requirements under the Direction Reporting on compulsory student services fees

6. Institutions must provide information on compulsory student services fees through their annual report or in the case of registered private training establishments through a written report to students.

Requirements Decision-making 4. Providers must establish adequate arrangements for

decisions to be made jointly, or in consultation with the students enrolled at the provider, or their representatives, on the following matters: (a) The maximum amount that students will be charged for

student services; and (b) the types of services to be delivered (within the categories

set out under paragraph 9 of this direction); and (c) the procurement of these services; and (d) the method for authorising expenditure on these services.

Guidance on complying with requirements for the Compulsory Student Services Fee

All TEOs also need to ensure that they are complying with the requirement to make decisions about CSSF jointly, or in consultation with students.

Guidance on complying with requirements for the Compulsory Student Services Fee

Interactions with student body in decision-making processes

It is recommended that providers review their decision-making processes to ensure they are following principles of best practice in this area. A key aspect of decision making in this area is the interactions with the student body who are the final users of the TEO’s services.

Ways to increase the student voice in decision-making include: Establishing a committee with student representation that has advisory or

decision-making powers over how levies are set, what services should be delivered and how these services should be purchased.

Making information available to students on how the levies are being used and how these services are performing against set objectives.

Seeking regular feedback from students on the quality of services.

UniversitiesDescription of Services

Fee income and expenditure

Levy per EFT

Note on consultative practices

Auckland- + - -

AUT+ + + +

Canterbury+ + + +

Lincoln- + - -

Massey+/- + - -

Otago+ + - +

Waikato+ + - -

VUW+ + + -

Table 1

ITPsDescription of Services

Fee income and expenditure

Levy per EFT

Note on consultative practices

Aoraki Polytechnic +/- + - -

CPIT + + + -

EIT + + + +

MIT + + - -

NMIT + + + +

Otago Polytechnic + + + +

UCOL - + - -

Unitec +/- + - -

Weltec - + - -

Whitireia - + + +

Wintec + + - -

WIT + + - -

WITT + + - -

What did students report they were consulted on:

Please indicate which of the following aspects students or student representatives were consulted on.

Count (out of 12)

Categories of student services funded through CSSF (e.g. Counselling, Recreation)

8

Level of spending on each category 9

Procurement of each service 4

Fee charged for each individual student 8

Method of authorisation for setting the fee and categories 5

Information provided on CSSF spending to students 5

Other (Satisfaction of Services) 1

Satisfaction with the processVery satisfied

Satisfied Moderately satisfied

Unsatisfied

Very unsatisfied

N/A

Consultation process

2 (6.90%) 2 (6.90%) 2 (6.90%) 9 (31.03%) 13 (44.83%) 1 (3.45%)

Transparency 2 (6.90%) 1 (3.45%) 3 (10.34%) 7 (24.14%) 15 (51.72%) 1 (3.45%)

Accountability 2 (6.90%) 2 (6.90%) 2 (6.90%) 8 (27.59%) 13 (44.83%) 2 (6.90%)

Information provided

2 (6.90%) 1 (3.45%) 4 (13.79%) 10 (34.48%)

12 (41.38%) 0 (0.00%)

Dealing with disputes

2 (6.90%) 2 (6.90%) 1 (3.45%) 9 (31.03%) 7 (24.14%) 8 (27.59%)

Our recommendations The Minister to give clear direction to the institutes on what

information need to be provided to demonstrate compliance. In particular:

They must report the CSSF charged per EFTS They need to provide some detail as to the consultative process,

oversight, and accounting processes that they have undertaken That the Minister call for a summit of those involved as institutional

and student representatives in the CSSF process, with an expectation that those who wish to set a CSSF be present, to be organised in conjunction with NZUSA to achieve the goals of improved clarity, sharing of good practice and enhanced transparency and accountability.

That the Minister articulate that it is his preference that the key CSSF decisions be made jointly with student representatives.

Examples

Example

Example

Examples

Example