css on site technical service plan

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\compunetss Moushir Soliman | Customer Services | 727.687.4402 100 S Belcher Rd, Unit 5941 Clearwater, FL 33758 Healthcare IT Services HIPAA Certified © 2016 COMPUNET SOLUTION SERVICES LLC. Some restrictions apply. Onsite Technical Service Onsite technical service from COMPUNET ®™ SOLUTION SERVICES LLC is a comprehensive collection of network planning, installation and support solutions delivered by our certified IT support specialists and available to you for a single, affordable monthly fee. Beyond the remote diagnostics that most other IT support providers offer after an incident has occurred, Our Business solutions delivers proactive onsite service and quarterly heath checkups for no additional charge to prevent issues from arising in the first place. All Plans Include In addition to the comprehensive suite of services and solutions included with both of our Onsite Technical Service plans, Virtual Private Network (VPN) setup, to allow your employees and/or customers to securely connect to your internal network, using any Internet connection Wireless network setup Following a systematic approach to meeting your communications infrastructure and business needs, Our Business Solutions Onsite Technical Service will optimize your PCs and network for peak performance, prepare your environment for simplified support and help ensure more reliable operations from day one forward. After visiting your location to analyze your network and log your equipment and configuration information, our skilled technicians will determine your needs for the installation phase and provide recommendations for improvements Onsite installation and Setup Remote Data Backup with generous standard capacities per plan, and the flexibility to affordably add more backup capacity as needed Services Designed to Get You Started and Keep You Running Onsite Customer Consultation and Survey

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Page 1: Css on site technical service plan

\compunetss Moushir Soliman | Customer Services | 727.687.4402

100 S Belcher Rd, Unit 5941 Clearwater, FL 33758 Healthcare IT Services HIPAA Certified © 2016 COMPUNET SOLUTION SERVICES LLC. Some restrictions apply.

Onsite Technical Service Onsite technical service from COMPUNET ®™ SOLUTION SERVICES LLC is a comprehensive collection of network planning, installation and support solutions delivered by our certified IT support specialists and available to you for a single, affordable monthly fee. Beyond the remote diagnostics that most other IT support providers offer after an incident has occurred, Our Business solutions delivers proactive onsite service and quarterly heath checkups for no additional charge to prevent issues from arising in the first place. All Plans Include In addition to the comprehensive suite of services and solutions included with both of our Onsite Technical Service plans, Virtual Private Network (VPN) setup, to allow your employees and/or customers to securely connect to your internal network, using any Internet connection Wireless network setup

Following a systematic approach to meeting your communications infrastructure and business needs, Our Business Solutions Onsite Technical Service will optimize your PCs and network for peak performance, prepare your environment for simplified support and help ensure more reliable operations from day one forward.

After visiting your location to analyze your network and log your equipment and configuration information, our skilled technicians will determine your needs for the installation phase and provide recommendations for improvements Onsite installation and Setup

Remote Data Backup with generous standard capacities per plan, and the flexibility to affordably add more backup capacity as needed Services Designed to Get You Started and Keep You Running

Onsite Customer Consultation and Survey

Page 2: Css on site technical service plan

\compunetss Moushir Soliman | Customer Services | 727.687.4402

100 S Belcher Rd, Unit 5941 Clearwater, FL 33758 Healthcare IT Services HIPAA Certified © 2016 COMPUNET SOLUTION SERVICES LLC. Some restrictions apply.

COMPUNET ®™ SOLUTION SERVICES LLC technicians will bring your network and PCs to a level where they’re more reliable and easier to troubleshoot should problems arise. This includes measures such as: Connectivity checkups and speed tests for all network modems, routers, and switches Backup of critical data, with scheduling of regular ongoing backup with Remote Data Backup included with your plan Virus scanning and removal, Software, driver and firmware updates Removal of any unused software Consultation and Q&A with you and your employees to ensure you understand the process and receive maximum value from the service Post-install Support We’ll set up your PCs and network for instant remote access in the event of trouble, so a qualified, local Business Solutions technician can see what you’re seeing and attempt to fix the problem immediately, during your initial call. If that doesn’t resolve the issue, we will quickly send a skilled technician to your site, at your convenience, to verify and restore connectivity, remove viruses, and troubleshoot any network or PC issues. To prevent delays and minimize any downtime, our field technicians are equipped with the same remote-access technology our phone reps use, so they can begin helping you before they even arrive on the scene. Onsite Quarterly Health Checkups COMPUNET ®™ SOLUTION SERVICES LLC includes a quarterly health checkup with each of our Onsite Technical Service plans. For no more than you’d pay other IT support services providers for phone and remote-only options, we regularly visit your site to proactively maintain your PCs and network to prevent issues from arising and impacting your business. A single, affordable payment included in your bill Your Onsite Technical Service plan gives the convenience of a single, predictable charge included in your bill. You’ll save dramatically over the cost of a full or part-time IT support specialist and receive the same high level of skilled, personal assistance. It’s like having your very own “on-call” IT staff.

Page 3: Css on site technical service plan

\compunetss Moushir Soliman | Customer Services | 727.687.4402

100 S Belcher Rd, Unit 5941 Clearwater, FL 33758 Healthcare IT Services HIPAA Certified © 2016 COMPUNET SOLUTION SERVICES LLC. Some restrictions apply.

Your business is our focus COMPUNET ®™ SOLUTION SERVICES LLC is your community’s undisputed leader in business IT support services. We pride ourselves on our continued innovation and investment in network equipment and technology, offering highly reliable, easily scalable, customized solutions. Our advanced IT support services empower you to enhance and grow your business, and you’re Dedicated Account Executive and professional Customer Care and Technical Support are always working to maximize your success. You can rest easy knowing expert, local Customer Care is just a call away – 24/7/365. Experience the advantage of one reliable partner providing all your business IT support on one easy, affordable monthly bill. Choose the Right Onsite Solution for You Contact us at 1-855-687-4402 or Email us at [email protected] Sincerely,