csr report - eurotab · 2018-03-30 · csr report - 2017 the tablet expert we offer our customers...

2017

CSR REpoRt

CSR At EURotAB CoMpRESSED INto 4 pAGES !

CSR At EURotABCoMpRESSED INto 4 pAGES !

CSR at EUROtaB COmpRESSEd intO 4 pagES!

CSR REpoRt - 2017

4 #

DISCoVERING tHE EURotAB GRoUp AND tHE CSR ADVANtAGES IN tABLEt FoRM

see p.11 for details

Sustainable development is very much a part of EUROTAB’s core business. It produces innovative tablets with a multitude of environmental, economic and societal benefits:

a virtuous manufacturing process :energy and water efficiency

and zero waste

less packaging : reduction in waste and optimized shelf space

enhanced transport solutions :no liquid components and

optimized packing = up to 40 fewer lorries on the roads

less waste :just the right amount of product and

user-friendly for consumers

KEy FIGURESsee p.13 for details

The strength of EUROTAB’s positioning resides in the synergy between the teams working together to cover the life cycle of the product, from design and conception to sales and marketing. We are able to provide our customers with innovative tablets or we can pass on to them our technological expertise, enabling them to create added value in their own markets.

240 employees

annual turnover of 51 M€

2.5 billion tablets produced per year

6 sites worldwide

62 % of business generated abroad

CSR At EURotAB CoMpRESSED INto 4 pAGES!

INNoVAtIoN INtERNAtIoNAL DEVELopMENt

ExCELLENCE


CSR REpORt - 2016

# 5

CSR REpoRt - 2017

tANGIBLE CSR INItIAtIVESSee p.22 for details

Our Corporate Social Responsibility (CSR) strategy is based on the ISO 26000 standard as it encourages businesses to practice social responsibility. EUROTAB wishes to use this approach to better manage the economic, environmental and social impact of its business to satisfy its stakeholders.

MAKING oUR StAFF pRoUD to BELoNG to tHE EURotAB GRoUp :- an intense social dialogue- good quality and safe working conditions- promoting diversity and professional equality- Health and safety awareness

Employees

CoNtRIBUtING to tHE DEVELopMENt oF tHE LoCAL ECoNoMIC NEtWoRK :- supporting several associations linked with our employees – Pegase Programme

-being involved in business networks and promoting CSR-partnerships with schools

Associations/Schools


FoR LoNG-LAStING BUSINESS RELAtIoNSHIpS WItH oUR CUStoMERS :- operational excellence and ISO 9001* certified quality initiative

- innovation and R&D in partnership with our customers

- Fair Practice in all our business relationships

- A responsible purchasing policy and collaborative approach to innovation rewarded by the Trophée des Achats in 2017

Suppliers/Customers/Competitors

MINIMISING oUR IMpACt oN tHE ENVIRoNMENt :- ISO 14001* certified production processes

- waste management and reduction

- eco-innovation products focused on green chemistry

- Equipment recyclability and low energy consumption

Public authorities/Certification bodies

*Eurotab Operations scope of activity


It requires time to develop an approach and we sometimes have to face up to inconsistencies and difficulties. Here are some examples of improvement initiatives that we aim to carry out in 2018 in order for us to progress :

- social : extend the CSR process to all subsidiaries in the group while involving the teams

-economic : develop our margins using eco-design programmes

-environmental : develop our tablet eco-conception project by favouring natural ingredients

-societal : involve our employees in societal projects

oUR oUtLooK oN SUStAINABLE DEVELopMENt BECAUSE pERFECtIoN DoES Not ExISt IN CSR !


CSR REpoRt - 2017

6 # CSR At EURotAB CoMpRESSED INto 4 pAGES!


CSR REpoRt - 2017

SoME CSR INDICAtoRS FRoM 2017 FoR US to IMpRoVE oN

95,2 % customer service rating

7 % of the turnover invested in R&D every year

ECoNoMIC

67% staff satisfaction rate on the social barometer (2015)8h training per Full-time Equivalent on a permanent contract (french subsidiaries)

SoCIAL

10 : the number of federations and business groups that EUROTAB is involved in EUROTAB took part in 5 actions or CSR events with the stakeholders SoCIEtAL

65% of our non-hazardous waste is recycled

663 tons of hazardous waste eliminated

ENVIRoNMENtAL

INtERVIEW

“ Our CSR initiative stems from our belief that companies have responsibilities that reach over and above the need to ensure profitability. In a world that is increasingly egocentric, demanding and unpredictable and where the future will never be the

same as today or even yesterday, companies must endeavour to grow and manage a common goal shared by all, whilst preserving sustainability. Its role is to provide

the best possible working conditions for its staff so that they can perform their current duty to the best of their ability, thus ensuring the company’s economic

performance. In order for this to happen and to enhance employability, we must take care of the safety and both physical and moral health of each employee. However companies must also attend to the preservation of their economic,

societal and ecological enviroment as it is these areas that guarantee growth. This is why we have undertaken an approach to CSR. “

# 7 CSR At EURotAB CoMpRESSED INto 4 pAGES!

Fx poINSoGroup Human Resources Director


CoNtENtSDISCoVERING EURotAB….....................................................................................p.10

oUR AppRoACH to CSR IN QUEStIoN FoRM................................................…p.15

tANGIBLE CSR INItIAtIVES................................................................................…p.21

oUR oUtLooK oN SUStAINABLE DEVELopMENt….......................................p.33

MEASURING oUR CSR pERFoRMANCE…..........................................................p.37

8 #

DISCoVERINGEURotAB

CSR REpoRt - 2017

tHE tABLEt ExpERt

We offer our customers innovative tablets and can also transfer our technology to them so that they can create added value in their own markets. A vertical integration strategy implemented throughout our value chain enables us to offer our customers the most effective equipments and tablets thanks to our mastery of advanced technology. In short, EUROTAB today encompasses three professions :

1957 foundation of Linossier-production of soap and sawdust-based tablets

HIStoRy

1980s launch of the first bleach and dishwasher tablets

1996Linotech founded, press

manufacturer

2016Acquisition of

the company J.BONALS

2001 Linossier and Linotech

united to create the EUROTAB group. The

Desmarescaux family become owner

2006 first Ecolabel dishwas-

her tablet launched

2008 creation of EUROTAB

Innovation center with a team of 20 researchers

2009 • market innovation with the creation of

the « coffee nugget », the world’s first ground

coffee tablet

• start of the certification process

2013G200 press launched, a new type of rotary

press for manufacturing tablets

2015 launch of the new

StreamTab® effective and quick-dissolving dishwasher tablets

2017 - Tab on tab dishwasher

technology- First ecodesign

dishwasher tablets-Salt compaction

technologies, P100 tablet press

pRoDUCt INNoVAtIoN IN tABLEt FoRM

EQUIpMENt DESIGN AND MANUFACtURE

pRIVAtE LABEL tABLEt pRoDUCtIoN

oFFERING oUR CUStoMERS tHE LAtESt tECHNoLoGy FoR tHEIR tABLEt pRoDUCtIoN

pRoVIDING tHE MoSt EFFECtIVE tABLEtS pRoDUCED USING tHE LAtESt tECHNoLoGy

# 11 DISCoVERING EURotAB

2012 new production

subsidiary created in Turkey

A GLoBAL pRESENCE

INNoVAtIoNThe EUROTAB group boasts a R&D centre that is dedicated entirely to innovation, enabling it to cover all product development phases. 15 % of all EUROTAB Group staff is committed to creating the latest innovations so that we can produce more than 100 new product references for our customers each year. This has in turn enabled EUROTAB to file 143 active patents.

Eurotab Group (Group Headquarters) / Eurotab Operations, Production center for detergent tablets : Saint-Just (42) - FranceEurotab Operations, Production center for bleachtablets : Saint-Rambert (42) - FranceEurotab Technologies, Research unit, Production centre for rotary presses : Saint-Rambert (42) – France

Spaintab, Production centre for detergent tablets :Guareña – Spain

Eurotab Eurasia,Production centre for detergent tablets :Kocaeli – Turkey

Eurotab United States,Commercial subsidiary :New York – United States

12 # DISCoVERING EURotAB

CSR REpoRt - 2017

Eurotab Bonals, Production centre for rotary presses :Cornella de Llobregat - Spain

CSR REpoRt - 2017

KEy FACtS AND FIGURES

olivier DESMARESCAUx, CEo of the EURotAB Group

CSR IS A MAJoR pARt oF oUR CoRpoRAtE DNA

VALUESTree values reflect our business culture and define our identity. Shared throughout the group, they guide our behaviour so that we can develop a common culture that has true meaning.

“CSR has been a major part of our profession for many years given the environmental, economic and societal advantages that our products provide in tablet form. This has led us to continue the CSR process,

basing our strategy on four main lines of action: - entrepreneurial success, aiming to ensure regular economic growth

- technological innovation, to meet the very precise market requirements- human adventure, so that every one of our staff members is happy at work

- the international deployment of our business in compliance with local territories.

Innovation : Provide original solutions that create value for our

customers, staff, partners and shareholders.

Excellence : Challenge ourselves

to offer the best to our customers.

Cooperation : Listen, help each other

to succeed together.

51 M€annual turnover

+13 % annual growth since 2001

7 % of the turnover invested in R&D every

year

62 % of business generated abroad

6 sites located in France, Spain and

Turkey

240 staff

2.5 billion tablets produced per year

# 13 DISCoVERING EURotAB

oUR AppRoACH to CSR IN QUEStIoN FoRM

CSR REpoRt - 2017

16 # oUR AppRoACH to CSR IN QUEStIoN FoRM oUR AppRoACH to CSR IN QUEStIoN FoRM

WHAt IS CSR ?CSR stands for Corporate Social Responsibility. Since 2010, the CSR concept has been recognised on a global level thanks to the publication of the ISO 26000 standard approved by close to 100 countries worldwide. A company’s social responsibility (whether it is private or public) is to assume the impact of its decisions and corporate actions on society and the environment. The aim is to increase ethical standards, encouraging businesses to make a positive impact on the sustainable development, health and well-being of society.

WHAt IMpACt DoES oUR BUSINESS HAVE ?As is the case with all businesses, EUROTAB’s activity has both a positive and negative impact on the 3 pillars of sustainable development on a social, environmental and economic level. Our approach to CSR therefore consists of:

Our innovation strategy has thus led us to develop new tabletting concepts with a multitude of advantages:

A virtuous manufacturing process:energy and water efficiency, zero waste

Less packaging:reduction in waste and optimized shelf space

Enhanced transport and storage solutions:

no liquid components and optimized packing = up to 40 fewer lorries on the

roads

Less waste:just the right amount of product and user-

friendly for consumers

MINIMISINGthe negative impact

INCREASINGthe positive impact

# 17

CSR REpoRt - 2016

oUR AppRoACH to CSR IN QUEStIoN FoRM

WHAt RELAtIoNSHIpS Do WE HAVE WItH oUR StAKEHoLDERS ?A company cannot meet CSR expectations today without conferring with the players who play a relatively direct role in its business. Opening up their business to their stakeholders enables EUROTAB to incorporate economic, social and environmental challenges within its CSR strategy. It is a question of having a better understanding of the impact the business has on society as a whole which means that risks can be prevented and opportunities for innovation can be identified.

At EUROTAB, we are attentive to discussing issues on a regular basis with our stakeholders in order to meet their expectations and better understand their perception of how our business impacts society. Below is a diagram showing our main stakeholders:

Employees

Shareholders/Financial bodies

Suppliers/Sub-contractors

Certification bodies

ConsumersCompetitors/Federations

Public authorities/Communities

Associations

Schools/Training establishments

Customers

OUR APPROACH TO CSR IN QUESTION FORM

CSR REpoRt - 2017

18 # oUR AppRoACH to CSR IN QUEStIoN FoRM

Régis DESRoCHES,MANAGING DIRECtoR EURotAB opERAtIoNS

INtERVIEW

“Eurotab has always been at the heart of CSR without really realising it. Compressed powder tablets are extremely ecological in relation to the competition’s powdered or liquid products, whatever the

manufacturing process or volume transported. Since 2001, the group’s shareholders have made this very human project the centre of attention, favouring a constructive social dialogue and continued relations with local stakeholders. Huge efforts have been made in the safety sector. And so in 2015 we decided to

link these different sectors by structuring a CSR initiative inspired by the ISO 26000 standard. Winning the RSE Rhône Alpes « Jury Favourite » (Forse organisation) award at the end of 2015, has encouraged us

to pursue this strategy.“

WHAt IS oUR CSR StRAtEGy ?The guidelines of EUROTAB’s CSR strategy are defined by the Executive Committee and are integrated into our successive corporate projects. The latest corporate project on the agenda, « OXYGENE», will be running from 2018 to 2020.

The CSR process is then introduced into each subsidiary so that it can be adapted to the different challenges faced by each one. Our CSR strategy is based on the ISO 26000 standard. For now, we have chosen to shape our approach to CSR within the EUROTAB Operations subsidiary. This has been achieved by making a diagnosis and creating an annual action plan. This initiative now extends to the whole group and has been organised into different steps.

tANGIBLE CSRINItIAtIVES


CSR REpoRt - 2017

tANGIBLE CSR INItIAtIVES

MAKING oUR StAFF pRoUD

to BELoNG

CHALLENGES

To work at EUROTAB is to take part in a human adventure. In fact through their commitment and skill, the staff are actually the main players in company performance, are the main bearers of the Group’s values and are the principal ambassadors regarding its partners. Our wish is to make EUROTAB an efficient, profitable and sustainable company and for that we need the most highly-skilled and motivated employees who are capable of applying the Group’s policy of excellence.

• irreproachable in terms of respecting the rights of its employees and its legal obligations

• a place for personal development and fulfilment,

• an attractive group to work for.

FoCUS oN SoME NotEWoRtHy ACtIoNS

>>Intense social dialogue and transparent internal communication:

• A corporate project devised together with all staff and whose implementation is shared.

• Every year, two agreements are signed on average with union representatives in a constructive approach. 2017 saw a new agreement on flexible working hours. It gives staff and departments the power to manage their own working schedules which in turn helps to balance out work and family life.

• An in-house newspaper, « La Gazette de la pastille » is sent out 4 times a year to staff, communicating on corporate news.

>>Improving the quality of life at work :

• EUROTAB places safety at work as one of its main priorities; several actions have been undertaken in close connection with the CHSCT (committee for health, safety and working conditions) and the occupational health authorities in order to reduce the risk of accidents at work: protective equipment, safety meetings, elimination of all carcinogenic and mutagenic substances in powder manufacturing and improving the ergonomics at work stations etc. These actions have led to a dramatic reduction in the number of accidents at work

• EUROTAB Operations obtained the OHSAS 18001 certification in 2013

• Open days for employees and their families: quality of life at work is also spending time socialising with colleagues and friends and family.

>>Skills management :

• A strategy-based seminar for executives, managers and staff and union representatives to work together on the 2018-2020 company project OXYGENE.

• Broad outlines of the staff training strategy are initially defined and then each employee is dealt with individually. The training needs of each staff member are recorded at the yearly performance reviews. Managers handle group training requests. Certain training programmes may be spread out over several years.

• A skills management programme is run for group executives with annual staff reviews and events such as conferences that bring them all together. The aim is to spot talent, strengthen their skills, promote career advancement and reinforce the team spirit.

>>Promoting diversity :

• The agreement on professional equality has been put into place to try and find a better balance in the workplace, especially between men and women. Tangible actions such as making training more available and senior positions more accessible, making work stations “less physical” and even adjusting working hours have made this possible.

• We also wish to diversify our recruitment process and this approach could have an impact on access to certain positions for senior staff or people from different origins or cultures for example.

22 #


CSR REPORT - 2016


Jean-Daniel CRISTOFORETTI - Departmental Director, Loire, of DIRECCTE Rhône-Alpes

“ Starting off as a family-run business, in just a few years EUROTAB has become a large, innovative group that gene-rates much employment. It has engaged in a CSR initiative with tangible actions (implementation of a social barometer and preventative measures) supported by the CREPI Loire and Haute Loire (regional corporate club) and also the Loire Departmental Unit of DIRECCTE Auvergne Rhône-Alpes. This approach should be followed and encouraged. ”

KEy FACtS & FIGURES

INtERVIEWS

Aïssa NAIDJI EUROTAB“ CSR is important for us in terms of image and we have

already obtained several ISO certifications. We pay atten-tion to safety, have had training on movement and posture

and wear protective equipment such as safety shoes, overalls, gloves and goggles. We don’t use products found on the “black list” for health reasons. We also use separate

containers that are clearly labelled, for sorting waste. ”

8,1 hoursof training per Full-

time Equivalent on a permanent contract in

2017

67% staff satisfaction rate on

the social barometer

# 23

CSR REpoRt - 2015

99,33 2003 4,46

2017

tRAtE oF WoRKpLACE-RELAtED ACCIDENtS*

* Eurotab Operations scope of activity


CSR REpoRt - 2017


FoR LoNG-LAStING BUSINESS

RELAtIoNSHIpS WItH oUR CUStoMERS

CHALLENGES

Customer satisfaction is an ongoing concern for EUROTAB. We are always looking to maintain constructive relationships with our partners both on a daily basis and in the long term. This hinges on our exacting demands for quality and service regarding our customers. We also work closely with our suppliers on product innovation projects. Finally, we respect the clear ethical rules that seem essential for us if we are to create mutually beneficial relationships with each one of our stakeholders.

FoCUS oN SoME NotEWoRtHy ACtIoNS>> Operational excellence :

• Eurotab Operations had the following certifications renewed: ISO 9001 v2015-Quality, ISO 14001 v2015-Environment, OHSAS 18001 v2007-Safety.

• We have been running the LEAN Management method, called ELAN in-house, for 4 years. Its purpose is to give the production teams a sense of responsibility, improve working conditions and make it easier for employees to solve problems themselves.

• Ensuring safety and product quality for consumers is vital. Obtaining the « BRC Consumer Products » certification for the EUROTAB Operations disinfection site in 2015 bears witness to our commitment in this field.

>> Innovation in cooperation with our suppliers :

• At EUROTAB, new product conception is led by a Purchasing/Research team who works closely with suppliers. They test products in order to limit the raw materials used, regularly visit suppliers and audit new strategic suppliers.

• Our R&D department is constantly working to limit the packaging used for our products.

• Although they are authorised by law, no CMR (carcinogenic, mutagenic or toxic for reproduction) substances are used in products manufactured by EUROTAB, it is our « blacklist ».

• We are endlessly working to develop rapidly biodegradable products.

• More than 90% of equipment suppliers and sub-contractors are local.

>> Fair Practice :

• EUROTAB established a group ethical charter of good business practice, offered on a variety of levels in function of the different departments. This has been set up to establish a framework of partner relations on a group scale, as is the case with the commercial relationships we have with our suppliers and customers. This ethical charter defines the rules of conduct which should guide our actions and inspire the choices we make to bring our values to life on a daily basis.

24 #

Disinfection site


CSR REPORT - 2016

CSR REpoRt - 2017


FoR LoNG-LAStING BUSINESS

INtERVIEWSCustomer Interview : Anie ROULEAU - Baléco

“ Choosing Eurotab as our supplier of dishwasher tablets has been greatly justified by their implication in terms of sustainable development. Eurotab is a top quality supplier. Their ISO

9000 and 14000 certifications show that it is a well-structured company. Their concern for the environment and their involvement in their community inspires us. We are ready to work more with

Eurotab and are prepared to pay more for a more “sustainable” product. “

Supplier Interview : Laurent FABREGUETTES - Jungbunzlauer Int. A.G

“ Thanks to the fact that it chooses to work with European suppliers, EUROTAB wishes to promote the local economic network and responsible purchasing relationships. We have worked in the long term for sustainable development and it is a common denominator in both of our companies. This

approach is an important part of EUROTAB’s corporate responsibility. ”

# 25

EUROTAB Employee Interview : Alexandre FOUVET - Production Manager

“ We have been running the Lean Management method since 2012. This has enabled our teams to become more independent, in turn improving organisation and performance thanks to simple ac-

tions: the right tool in the right place, pre-regulating the machines in advance, putting routines into place so there is more time for exchange and solving problems during the day. Managers therefore

become facilitators. ”

FACtS & FIGURES 95,2 %* customer

service rating

143active patents




>> ISO 14001 Certification :

• Since 2010, the business carried out by EUROTAB Operations has been ISO 14001 certified, which has enabled us to better manage the impact it has on the environment. This has led the company to put into place a specific system for handling waste, including sorting bins on the production lines, upgrading raw materials for other applications and giving away non-saleable tablets to associations etc.

• An action plan for reducing CO2 emissions has also been implemented following our carbon footprint assessment.

>> Eco-friendly tablets :

• EUROTAB was the first company to develop ecolabel dishwasher tablets. In addition, a “black list” has been created to prohibit the use of all harmful substances in our product formulations, over and above current regulations. We have, for example, been developing phosphate-free products for the past 10 years although regulations will only be imposed on such products from 1st January 2017 onwards.

• Our R&D department is constantly working to develop formulations based on green chemistry in order to help conserve biodiversity. Developing biodegradable formulas is an extremely important part of our research projects. The latest formulas are 98% biodegradable in14 days and reach 99% total biodegradability in 28 days.

• Our approach to designing innovative and eco-friendly packaging means that the impact on the environment is greatly reduced: up to 43% fewer cardboard boxes, boxes made from 98% recycled fibres and 100% recyclable.

>> Ecodesign initiative :

• Our company has been implementing an eco-conception initiative for several years. EUROTAB is a member of the Pôle Écoconception (Ecodesign cluster) based in Saint-Étienne but known internationally. This enables us to get involved in innovative projects in this field.

CSR REpoRt - 2017

26 # tANGIBLE CSR INItIAtIVES

MINIMISING oUR

IMpACt oN tHE ENVIRoNMENt

CHALLENGES

Conscious of the consequences our business has on the environment, we have implemented a reduction of environmental impact plan with the aim of reducing our ecological footprint. Although our manufacturing process and the tablet format of our products incorporate many environmental benefits, we are continuing to work on reducing consumption and waste. Here are some illustrations.


CSR REPORT - 2016

# 27

CSR REpoRt - 2015

KEy FACtS & FIGURES

65%* of all non-hazardous waste

is upgraded.

98% biodegradability of the latest

formulas in 14 days.

VEOLIA

“Historically present at EUROTAB, VEOLIA has, over time, been able to develop a dependable and constructive

partnership in terms of waste treatment from sites located along the Loire river. The concerns linked to sustainable development and the safety and comfort of EUROTAB

employees are real priorities. For example, the fact that they separate and identify waste flow according to its level of danger (reduction in the danger of exothermic reactions)

should be noted, as should their research into more ecological subsidiaries (the physico-chemical treatment of

chlorine as opposed to heat treatment).”

INtERVIEWS

Samuel MAYER - Ecodesign Cluster

“Even if the products offered by EUROTAB-in tablet format- are inherently interesting from an environmental point of view, the company has put into place a real ecodesign

strategy in both product formulation and production and packaging machine production. This strategy has enabled

them to gain an advantage over the competition whilst going beyond European ecolabel expectations. All that is left for them to do is to incorporate this capacity into manufacturing eco-friendly products in order to be in a

position to approve all of these design choices.”



95% Recyclability

of our equipments

CSR REpoRt - 2017

28 #

CoNtRIBUtING to tHE LoCAL

ECoNoMIC NEtWoRK

CHALLENGES

Our involvement in the local community is an integral part of EUROTAB’s CSR strategy. In fact we want to contribute to the social and economic development of the territories where our sites are located. By implementing this approach we are also encouraging civic behaviour among our staff. We will of course refuse to work with companies who do not respect social and environmental regulations. The following 3 examples bear witness to our commitment.


>> Pegase Programme :

• Every year, EUROTAB provides funding for associations to which our employees dedicate a lot of personal time. They become defenders of their cause and when their project is selected, they are really proud. Eurotab supports many local humanitarian, sports, artistic and even environmental initiatives. Here are just a few examples: buying painting material for children in the CHU Saint-Étienne hospital, funding the training of young boules players and helping with the schooling of children in Morocco etc.

>> Promoting CSR :

• It is important to share Fair Practice and experiences in terms of sustainable development, so that they can benefit as many people as possible in society. With this in mind, we take part in several awareness programmes linked with CSR. For example in 2017, EUROTAB was nominated for a Victoires des Leaders du Capital Humain award in the «Growing Businesses « category. A testimonial of our approach to responsible purchasing was also given during a symposium organised by AFNOR in Lyon.

• EUROTAB also regularly takes part in Open Days organised by the CCI to show people around the Saint-Just Saint-Rambert production site.

• Finally, several CSR awards were won by EUROTAB : Responsible Care from the Union of Chemical Industries (“Jury’s favourite” prize 2015 ), FORSE (Rhône-Alpes “Favourite” CSR Trophy), Rhône-Alpes Buying Trophy 2017.

>> Partnerships with schools :

• Every year, we take on several students on work-study training programmes throughout the group.

• Showing our professions to good effect : as an active member of Mecaloire, Eurotab has trained several of its members to become “Ambassadors“. These “Ambassadors“ regularly present and promote their professions to secondary school students and tell them all about the company and the area in which they work in order to stimulate new career interests.


CSR REpoRt - 2016CSR REpoRt - 2015

KEy FACtS & FIGURES

18the number of associations

supported within the framework of the Pegase Programme

since 2010

10 the number of federations

and business groups in which EUROTAB is involved

223 visitorsduring our company open day

in 2017

9work-study trainees and interns

in 2017

Yann CHEVALIER - EUROTAB employee for PEGASE

“ Through its involvement in Pegasus, Eurotab has made a donation to the “On roule pour” association. This association

collects funds to help disabled children in their daily lives. Fundamentally, with this donation, Eurotab has helped to buy a Braille computer for a young sight-impaired 14 year

old girl. I think that this is an innovative initiative for a company the size of Eurotab to take, which hopefully will go

on for a long time. ”

INtERVIEWS

Jean Paul RUEL - Biagne Association

“ The Biagne Association has been working with EUROTAB for more than 10 years. The products that your company regularly provides us with (chlorine and detergent) have

enabled us to help promote health and hygiene in a 600-bed hospital in Cameroon. Ever since you have been

assisting us, this hospital has become a reference in Western Cameroon (Bafousam) for its treatment and cleanliness. “

tANGIBLE CSR INItIAtIVES # 29

CSR REpoRt - 2017

30 # tANGIBLE CSR INItIAtIVES

tEStIMoNIALS FRoM EURotAB StAKEHoLDERS

Interview with the EUROTAB OPERATIONS union representative

“ EUROTAB’s CSR initiative is positive and sincere. Staff representatives are involved in the deliberation process from the very beginning. Nevertheless it would be good to involve employees in the project and explain to them what their role in it would entail. It is important for everyone to have a better of CSR. The PEGASUS Programme, that enables the associations in which employees are involved to receive financial support, is a great societal project that has existed now for several

years and upon which Eurotab should communicate even more. ”

Supplier Interview: Cédric PAULY - EMSUR” As a partner of Eurotab for many years now, the desire to engage in a sustainable development

and eco-friendly initiative has always been a present in our discussions.Working alongside the purchasing development department, you ask us to participate in

developments that enable you to provide innovative solutions or have a competitive advantage. The main objective? To anticipate market trends and satisfy your customers. ”

Supplier Interview: Cyrille ROZE - CEO STIC IMAGE

“ Having recently arrived at the head of one of Eurotab’s long-standing suppliers, I have found my contacts there to be respectful in terms of human relations, at all levels. We have been able to work on designing new industrial and logistics solutions together. This feeling of openness and creativity is also present in areas such as research and development and we feel that as a supplier, Eurotab is

willing to support us even outside the box. ”

Interview : Emmaüs Saint-Étienne

“ By donating products to Emmaüs, EUROTAB is contributing to an association that helps the poorest of human beings. Through this partnership, we feel that EUROTAB is adopting the role of a

responsible company that cares about its social environment. ”

# 31 tANGIBLE CSR INItIAtIVES

CSR REpoRt - 2017

Interview : Olivier JOLY - Mayor of Saint-Just-Saint-Rambert

“ EUROTAB has been able to capitalise on innovation and sustainable development, one of society’s major challenges. By way of tangible approaches to working, EUROTAB unites all of its stakeholders

to be a socially responsible company. I am proud to have a company of this quality located in my city and I hope that it continues along this path providing a safe environment for its employees,

environmental protection and local employment. “

Interview : Denis DESTAMPES - CEO ACCTIFS

“ Eurotab has not waited for us to talk about CSR, to engage in a CSR initiative. It has been an innovative company for many years now and is a real driving force behind issues such as health and safety, human resource management and environmental management. Eurotab’s experience in CSR

and sustainable development is an example to many businesses and we are delighted that it is a member of our group. ”

Supplier Interview: Patrice BONNARDOT – CEO CONTAINERS SERVICE SAS

“ We have been partners now for many many years and relations with our contacts at EUROTAB have always been excellent. We have witnessed great change and constant improvement within your company. Our perception of you company in terms of sustainable development is coherent

with the CSR standard. I must also point out that we are delighted to be able to state how we feel about points that are essential to us if we are to continue a long-term human relationship ! ”

Supplier Interview: Daniel N. – Packaging supplier“ If we had to say what our expectations are and suggest a way of improving on them, then we would like to be more involved in your

packaging development projects. Our R&D department is well-known in the capping market and could no doubt work effectively with your teams to find innovative solutions. ”

Supplier Interview: Xavier SIMON - GRANIT RH recruitment agency

“ Our two major remarks concern the dynamic management of potential and communicating a clear, coherent strategy that is understood by all. Always gambling on the potential of its executives

and recruits rather than on past performance, the company has enabled both men and women to experience professional fulfilment and personal achievement. Eurotab accepts its responsibility to

train those who make up the company and help them grow. ”

oUR oUtLooKoN SUStAINABLE DEVELopMENt

CSR REpoRt - 2017

A CSR initiative is signed up for the long term and it takes time to improve all areas of sustainable development. EUROTAB is aware of how much ground it has to cover.

As with all companies, our business gives rise to environmental, social and economic consequences. We sometimes face dead ends or difficulties that force us to question which road to take next. To reduce our negative impact and optimise the positive, we have embarked on a CSR action plan in order to move in the right direction. Here we invite you to discover the areas we plan to improve on from 2017 onwards.

SoCIAL• Extend the CSR process to all subsidiaries in the group : CSR assessment and action plan to be implemented in order to develop the CSR culture,

involving all of the group’s employees.

• Develop the Quality of Working Life initiative by putting social agreements into practice : to prevent hardship, for professional equality (equality for men and women) and for a better balance

between work and family life.

• Co-create the next company project 2018-2020.

ECoNoMIC• Amplify and increase the frequency of communication on CSR to all stakeholders,

notably using Social Networks.

• Capitalize on tools like CRM (Customer Relationship Management) in order to optimise

relationships with our customers, thus better satisfying them.

• Deploy a responsible purchasing policy: train purchasing staff on CSR, provide suppliers with a CSR questionnaire and change the supplier evaluation package.

34 # oUR oUtLooK oN SUStAINABLE DEVELopMENt

oUR oUtLooK oN SUStAINABLE DEVELopMENt

CSR REpoRt - 2016

# 35

CSR REpoRt - 2015

oUR oUtLooK oN SUStAINABLE DEVELopMENt

ENVIRoNMENtAL• Revise the Environment, Health and Safety system, using the CSR approach to create links and

giving priority to discussions with stakeholders.

• Take measures to conserve biodiversity: continue the rapid tablet biodegradability

programme.

• Improve our products using an ecodesign approach and Life Cycle method : create environmentally-friendly products.

SoCIEtAL• Involve employees in local projects with societal impact.

• Consolidate relationships between EUROTAB and the education sector : establish partnerships with

schools and continue to integrate interns and work-study trainees into the group.

• Multiply CSR awareness operations throughout business networks in which EUROTAB managers are involved: Loire Entreprendre, Mecaloire (mechanical and metalworking industry

cluster), 60000 rebonds, l’Association Nationale des DRH (national association of Human Resourses Managers, Dirigeants Commerciaux de France (commercial directors of France),

Association des Directeurs Financiers (association of Financial Directors), ACCTIFS business club, Commission « Sécurité des procédés-Prévention » de l’Union des Industries Chimiques (Union of

Chemical Industries).

MEASURING oURCSR pERFoRMANCESCopE oF ACtIVIty : EURotAB opERAtIoNS

CSR REpoRt - 2017

38 # MEASURING oUR CSR pERFoRMANCE

CSR INDICATORSUnits of measurement

Results 2015

Results 2016

Results 2017

CorrespondanceGRI V4 / ISO 26 000

ECONOMIC

Annual Turnover (millions of euros) 34,6 M€ 35,8 M€ 34,9 M€ EC1/6.8.7

Reminder : Group Turnover (millions of euros) 48,1 M€ 48,5 M€ 50,6 M€ EC1/6.8.7

Customer service rating 95 % 95 % 95,2 % EC7/6.8.9

SOCIAL

Staff satisfaction rate according to 2015 barometer 67 % - - LA4/6.4.5

Number of collective agreements signed 2 2 - LA4/6.4.5

Staff having benefitted from an annual performance review (%)

93% 95% 83% LA4/6.4.5

Staff representatives having benefitted from a three-party annual performance review RP / N+1 / DRH (%)

100 % 0 % 100 % LA4/6.4.5

Total number of staff (permanent) 117 125 140 LA1/6.4.3

Breakdown women / men 31% / 69% 30% / 70% 36% / 64% LA9/6.4.7

Proportion of disabled employees 5,3% 3,2% 5,7% LA12/6.3.7

Rate of absenteeism 7 % 5,23 % 7,48 % LA6/6.4.6

Frequency rate of work-related accidents (National Chemistry average : 19)*

5,72 17,61 4,46 LA6/6.8.8

Severity rate of work-related accidents (National Chemistry average : 1,2)*

0,04 0,62 1,22 LA6/6.8.8

Number of training hours per Full-time Equivalent on a permanent contract

15,7h 16,5h 7,5h LA9/6.4.7

% annual payroll for training, wages included 3,6 % 3 % 1,77 % LA9/6.4.7

Percentage of different employees having benefitted from training

62 % 64 % 45,7 % LA9/6.4.7

EURotAB opERAtIoNS SCopE oF ACtIVIty

* Awareness measures in place since 2017 (monthly safety and behavioural visits).

# 39 MEASURING oUR CSR pERFoRMANCE

CSR REpoRt - 2017

CSR INDICATORSUnits of measurement

Results 2015

Results 2016

Results 2017

CorrespondanceGRI V4 / ISO 26 000

ENVIRONMENT

Annual programme for environmental improvement (achievement)

89 % 86% 33% EN31/6.5

Hazardous waste eliminated (tons) ** 477 T 405T 663T EN23/6.5.3

Non-hazardous waste eliminated (tons) 106 T 92T 91T EN23/6.5.3

Non-hazardous waste upgraded (tons) 149 T 106T 171T EN23/6.5.3

Water consumption (m3) ** 1952 m3 2148 m3 2896m3 EN8/6.5.4

Energy consumption - gaseous fuel (MWh PCS) ** 971 872 994 EN3/6.5.4

SOCIETAL

Number of sponsorship or partnership actions 2 0 2 SO6/6.6.4

Number of federations or business groups in which EUROTAB is involved

10 10 10 SO6/6.6.4

Participation in CSR actions or events with stakeholders 20 12 5 G4.24-27/7.6

EURotAB opERAtIoNS SCopE oF ACtIVIty

** A major innovation campaign in 2017 generated more waste through industrial testing.

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csr report - eurotab · 2018-03-30 · csr report - 2017 the tablet expert we offer our customers...

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