csr guidelines document 071113
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RECRUITMENT FOR THE POST OF CSR IN CLERICAL CADRE 2013-2014 GUIDELINES
The Shamrao Vithal Co-operative Bank Ltd., a 106-year old Bank and one amongst the leading top three
Urban Co-operative Banks in the country is hiring talented and ambitious individuals for the post of Customer
Service Representative (CSR) in Clerical Cadre of the Bank.
Eligible candidates are advised to apply online between November 15, 2013 to November 30, 2013
(inclusive of both days) only through the Banks website (www.svcbank.com)after carefully going through
the instructions contained in this advertisement. No other means/ mode of application will be accepted.
1. Important Dates
Start date for payment of Application Fee November 15, 2013
Opening date of Online Registration Gateway November 15, 2013
Closing date of Online Registration Gateway November 30, 2013
Last date for payment of Application Fee November 30, 2013
Call Letter Download December 20, 2013 to December 29, 2013
Tentative Date of Examination December 29, 2013
2. Eligibility Criteria
3. How to apply
Online Application Form & Payment of Application Fee
Application fee: Rs. 600/- (Non refundable)
(i) The process of online application form and payment towards recruitment application fees can be
made from November 15, 2013 to November 30, 2013.
(ii) The Application fee can be remitted only through ONLINE MODE of payment via Master/Visa
Debit Card/Credit Card/Net Banking.
Educational Qualifications
(eligibility as on 30.11.2013)
Graduate of a recognized University with minimum
45% marks and adequate knowledge of computer
application.
Age Limit
(eligibility as on 30.11.2013)
30 years for graduates / post graduates / double
graduates
Minimum: 18 years
Maximum: 30 years
Candidates born not earlier than 01/12/1983 and
not later than 30/11/1995 (both dates inclusive)
are eligible to apply.
The Shamrao Vithal Co-operative Bank Ltd.CORPORATE OFFICE: SVC TOWER, NEHRU ROAD, VAKOLA, SANTACRUZ (E), MUMBAI 400055.
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(iii) Candidates are first required to go to the Banks websitewww.svcbank.comand click on the CareerSection. No other means/mode of application is acceptable. Then click Recruitment for the posts
of CSO (Officer Grade) and CSR (Clerical Cadre)-2013-2014. Then select the appropriate post
for which the candidate wants to apply.
(iv) Before registering their applications on the website, candidates should possess a valid e-mail id. In
case the candidate does not have a valid e-mail id, he/ she will have to create a new email id before
applying online
(v) Candidates should carefully fill in the details in the Online Application at the appropriate places verycarefully. Candidates are advised to verify every field filled in the application. The name of the
candidate should be spelt correctly in the application as it appears in the Certificate/Marksheets &PAN Card.
(vi) Once the application is filled in completely, candidates may click on the SUBMIT button at the end
of the online application form. Before clicking on the SUBMIT button, candidates are advised to
verify every field in the application. No change/edit will be allowed after submission.
(vii) If the candidate wishes to cross-check or alter/edit the data, then prior to submitting the application
already entered/input, the candidate may click on SAVE Button. After the candidate clicks on the
SAVE button, a provisional registration number and password is displayed on the screen.
Candidates should note down the provisional registration number and password for future
reference. Email & SMS indicating the provisional registration number & password will be sent to
the candidate. Candidates can reopen the saved data using the provisional registration number and
password and edit the particulars, if needed. This facility will be available for three times only. Once
the candidate finally checks and clicks on SUBMIT button, No change/edit will be allowed after
submission.
(viii)The application form is integrated with the payment gateway and the payment process can be
completed by following instruction;
Once the candidate clicks on SUBMIT button, he will be directed to make online payment of
application fees.
The online payment can be made by using only Master/Visa Debit Card/Credit Card/Net
Banking by providing details as asked on the screen
If the online transaction has been successfully completed a Registration Number and
Password will be generated and displayed on the screenOn successful completion of the transaction, an e-receipt will be generated.
Candidates are required to take a printout of the e-receipt as a token of confirmation of the
application fee paid. The e-receipt has to be submitted at the time of interview..
(ix) Candidates are required to take a printout of the online application using the above registration
number and password. The printout of application form is required to be submitted at the time of
interview. Do not send the application form to the Bank.
4. Call Letters:
The address of the examination centre will be mentioned in the Call Letter. Call Letters will be
available on the Banks website from December 20, 2013 to December 29, 2013.
Candidates have to download Call Letter for appearing for the examination from the Banks websiteby entering their registration number and password which will be generated at the time of applying
online.
5. At the Examination Centre
Candidates are required to bring the following to the examination centre:
Print out of Call Letter (which has to be downloaded by the candidate using the registration
number and password obtained at the time of registration of online application). A recent passport
size photograph of the candidate has to be affixed on the Call Letter.
You are required to carry with you your currently valid photo identity proof (original) i.e. PAN
Card/Passport/Driving license/Voter-ID. If you are unable to produce any photo-identity(original), you will not be allowed to appear for the test.
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Without the above mentioned documents the candidate will not be admitted for the
examination.
6. Choice of Region and Centers for examination:
a) The candidate has to choose any one Region from the list below, provided that he has lived at
any city/district in the particular Region for a minimum period of 3 years.
b)
Sr.No.
Region City/District Examination Center
1 Mumbai Mumbai Mumbai
Navi Mumbai
Thane
2 Pune Pune Pune
Solapur
3 Vidarbha Nagpur Nagpur
Amravati
4
Marathwada. Khandesh
and Northern
Maharashtra
Aurangabad Aurangabad
Jalna
Latur
Ahmednagar
Jalgaon
Nashik
Akola
5 Karnataka Bengaluru Bengaluru
Mysore
6 Tamil Nadu Chennai Chennai
7 Tamil Nadu Coimbatore Coimbatore
8 Gujarat Vadodara Vadodara
Bharuch
Surat Vapi
Ahmedabad
Rajkot
9 Rajasthan & Delhi Jaipur Jaipur
Delhi
c) Any request for change of centre for examination/ interview shall NOT be entertained.
d) The Bank, reserves the right to cancel any of the Examination Centers and/or add some otherCenters, as per its discretion depending upon the response and administrative feasibility.
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e) The selected candidates will be posted in any of the branches which are in operation or may be
opened in the particular Region. If in a particular Region, the vacancies are less than the
number of selected candidates, then these selected candidates may be posted in any other
Region where there is a short-fall
7. Candidates will have to appear for ONLINEexamination to be conducted by the Bank through IBPS.
The successful candidates will be called for an interview. Subject to their being medically fit for
employment, the selected candidates will be initially appointed on probation. The Bank reserves the
right to reject any application without assigning any reason and no correspondence in this regard
will be entertained.
8. The data /information once submitted by the candidate in the online application form will be
considered as final and cannot be changed at a later stage. The application fee once paid will NOT BE
refunded on any account nor would be held in reserve for any future examination or selection. The
application fee shall also NOT BErefunded in case the application is rejected / not considered by the
Bank
9. The Bank takes no responsibility for any delay in submission of online applications or
communication. Candidates in their own interest are advised to ensure that payment through
Master/VISA Debit Card/Credit Card and Net Banking has been successfully remitted as per above
instructions and submit the online applications well before the last date.
10.Candidates are advised to ensure that they fulfill the parameters of qualifications and age as
prescribed above. Candidates, who do not fulfill the prescribed eligibility criteria, may be disqualified
at any stage of the recruitment process.
11.The monthly Gross Salary for the post of Customer Service Representative will be approximately Rs.
11,700/-
12.Syllabus for examination will comprise of Reasoning, Numerical Ability, English Language and
Clerical / Computer Aptitude.
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