csr and business performance kpis
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CSR and Business Performance KPIs. Claus Aabling Advisor, Business Development and CSR. Agenda. What are KPIs? Why use KPIs? A few examples Selection of KPIs in company pairs. What are KPIs?. Key Performance Indicators: - PowerPoint PPT PresentationTRANSCRIPT
CSR and Business Performance KPIs
Claus AablingAdvisor, Business Development
and CSR
Agenda
• What are KPIs?• Why use KPIs?• A few examples• Selection of KPIs in company pairs
What are KPIs?
Key Performance Indicators:• A figure that indicates the performance within
a given activity, e.g.– Turnover– CO2 emissions– Rejection rates– Worker turnover– Etc. etc.
Why use KPIs?• Management
– Assess state of activities and measure performance– Set performance targets and measure progress towards
the targets – Measure progress in specific areas of interest
• Communication– Social and environmental reporting– Marketing, branding, company image– Substantiate qualitative descriptions
• Limitations and pitfalls– Quantitative vs. qualitative data– Correlation vs. causality– Relevance for what you whish to measure
CSR KPI examples
CSR KPI examples
CSR KPI examples
Through our energy efficiency efforts and the expansion of renewable energy use, our greenhouse gas (GHG) emissions decreased at 3.8 million tonnes of CO2 equivalent (eq) [KPI] in 2011, although our production volume increased by 3.4%.
CSR KPI examples
More on CSR KPIs and CSR reporting…
….Global Reporting Initiative (GRI)
www.globalreporting.org
KPIs in SUSBIZ Kenya
• For the SUSBIZ programme– Measure baseline in companies– Measure performance within a few selected
areas
• For the participants– Form part of your own CSR management and
communication
KPIs in SUSBIZ Kenya
• Business performance• Product quality• Labour standards• Health and safety• Environment• Community involvement
KPIs in SUSBIZ Kenya - Obligatory
KPIs in SUSBIZ Kenya - Total
Exercise on KPIs1. Discuss the obligatory KPIs
– Which data do you already collect / is readily available?– How can you collect data which is not available?– Fill in data for 2011 Q3 and Q4 (during the week or before
1st in-house training)2. Discus the suggested KPIs
– Which are relevant for you?– Decide which ones to use throughout the SUSBIZ
programme3. Discuss if there are any other CSR / business
performance areas you find relevant to measure– Discuss and settle KPIs for these areas