csg roaming settlement solution

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CSG ROAMING SETTLEMENT SOLUTION TAKE CONTROL OF YOUR ROAMING REVENUES CSGI.COM

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C S G R O A M IN G S E T T L E M E N T S O L U T I O NTAKE CONTROL OF YOUR ROAMING RE VENUES

CSGI.COM

Roaming margins are growing fast, spurred on by

subscribers seeking the same connectivity and data

services on foreign networks that they get at home.

The rollout of fast data networks around the globe,

coupled with powerful, portable data devices and

an inexhaustible consumer appetite for IP services

has made roaming a significant contributor to carrier

profits, and one to be closely managed.

CSG Roaming Settlement Solution lets you process

visiting and outgoing subscriber data, and generate the

outputs needed to settle with your partner carriers. It’s

a proven solution for mobile network operators who

want more control and ownership over their roaming

data, and to address the inflexibility and cost of third

party clearinghouses.

Increasing volumes, growing competition from digital

(OTT) service providers and persistent regulatory

pressure to cut roaming charges are leading many

operators to rethink their approach to roaming traffic

and, in particular, to question whether such vital revenue

should be handled solely through clearing facilities.

CSG Roaming Settlement Solution allows the carrier to

directly manage roaming relationships with their most

strategically important partners (typically those which

generate the largest number of roaming transactions),

providing greater visibility and control than would be

afforded by clearinghouses.

With CSG Roaming Settlement Solution, relationships

with the most profitable customers can be handled

quickly and flexibly. Setting up promotions to attract

visiting roamers, for example, can be done much more

speedily when managed in-house.

CSG ROAMING SE T TLEMENT SOLUTION

FUNCTIONS

Encoding and Decoding

Rating and Settlement

Financial Management

Contract and Reference Data Management

© 2017 CSG SYSTEMS INTERNATIONAL, INC. AND/OR ITS AFFILIATES (“CSG”). ALL RIGHTS RESERVED.

CSG ROAMING SE T TLEMENT SOLUTION | 2

CSGI.COM

PRESSURE ON ROAMING PROFIT

Regulation

High clearinghouse charges

Growing volume and complexity of roaming traffic

Increase in roaming fraud

Growth in number of roaming partners

‘Bill shock’ disputes and other subscriber issues

Market pressure for lower data rates

Subscriber demand for wider range of

roaming services

Technical and billing uncertainty associated

with LTE

CONTROL AND OVERSIGHT

Many GSM and CDMA network operators are

reluctant to rely wholly on external agencies

to manage their TAP3 and CIBER f iles. Even

mobile network operators that continue to use

clearinghouse services need to validate incoming

f iles, check the tariffs applied by the visited

network, and process home subscriber records

according to their own business rules.

CSG Roaming Settlement Solution provides mobile

network operators with greater control of their

roaming business, and reduces costs by bringing

functions from the clearinghouse under their own

operational control. Mobile operators can re-rate

calls for onward billing to home subscribers, verify

clearinghouse costs, and validate the services that

clearinghouses provide.

IMPROVED CASH FLOW

CSG Roaming Settlement Solution helps operators

improve cash flow and revenue visibility. The

solution can also function as an internal hub for

carriers with multiple subsidiaries. In addition, CSG

Roaming Settlement Solution provides visibility of

roaming customer activity, helping the operator to

provide subscriber-specif ic tariff and discount plans

which can generate more revenue and reduce churn.

MORE RE VENUE, LESS COS T

Revenue checking is built in to the CSG Roaming

Settlement Solution. This includes support for RAP,

reconciliation tools for invoice verif ication, high-

usage fraud reporting, and NRTRDE (Near Real-Time

Roaming Data Exchange). CSG Roaming Settlement

Solution also supports clients who need bidirectional

exchange of TAP/CIBER files, either directly or via a

clearinghouse. Multiple TAP versions are supported

simultaneously. These capabilities are enhanced

by testing options and the ability to apply operator-

specif ic roaming discounts and taxes, and to

generate invoices.

CL ARO CHILE

“THE CSG ROAMING SET TLEMENT SOLUTION

ALLOWED THE STAFF TO IMPLEMENT OUR OWN

NEW SERVICES AND THE USERS TO CONFIGURE

THEIR OWN AGREEMENTS. IT IS A WORLD

CL ASS PL ATFORM FOR MEDIATION, ROAMING

AND SET TLEMENT, THAT FULLY SUPPORT OUR

ROAMING REQUIREMENT AND THAT HAS A

DEFINED ROADMAP ALIGNED WITH INDUSTRY

REQUIREMENTS.”

© 2017 CSG SYSTEMS INTERNATIONAL, INC. AND/OR ITS AFFILIATES (“CSG”). ALL RIGHTS RESERVED.

CSG ROAMING SE T TLEMENT SOLUTION | 3

CSGI.COM

S TANDARDS COMPLIANCE

CSG’s roaming technology is designed to work

with next generation roaming services, and

complies with multiple versions of the TAP3

format. It supports the CIBER protocol and meets

the requirements of all mobile operators offering

domestic and international GSM, CDMA, TDMA,

GPRS and UMTS roaming services.

KE Y BENEFITS OF CSG ROAMING SE T TLEMENT SOLUTION

Shorter time-to-market for new roaming

services and promotions

More flexible agreements with partner carriers

An improved experience for your most

valuable, high ARPU customers

Greater control of roaming partner agreements

and associated data by consolidating required

information in one place

CSG ROAMING SE T TLEMENT SOLUTION FUNCTIONAL CHECKLIS T

Supports inbound and outbound roaming

traff ic

Sophisticated rating for voice, data, SMS,

service center, GPRS, etc.

Multi-currency and multiple tax rates and

discounts

Rejects and returns procedure (RAP) support

Invoice generation and direct connection

to customer billing systems

Call simulation/test scenarios

Comprehensive set of pre-configured reports

Configurable client-specif ic reports

Easy export of reporting data into

Windows applications

Data Warehousing Archiving Retai l Bi l l ing Fraud System

MediationNetwork EDR

ConfigurationError Management

Contract & ReferenceData Management

TAP ControlRAP Control

NRTRDE ControlSolution Monitoring

InvoicesVerification

Balance ControlPayments Forecast

Encodingand Decoding

Functions

FinancialFunctions

Rating andSettlement Functions

Contract and Reference Data Functions

Operators/DCHs

Files Files FilesTAP RAP NRTRDE

FilesFiles Rated EDRs Fraud Data

Reporting DashboardsAlert ing Loaders APIs

Customer Invoices

CSG RoamingSettlement Solution

Invoices

ERP

Financial Summaries & Payments

© 2017 CSG SYSTEMS INTERNATIONAL, INC. AND/OR ITS AFFILIATES (“CSG”). ALL RIGHTS RESERVED.

CSG ROAMING SE T TLEMENT SOLUTION | 4

CSGI.COM