Human Resource Issues in an Open-Book Management CompanyGary BrownSRC Holdings Corporation

Things That Should Happen

• Forecasting & Planning• Shared Information• Open Communications• Knowledge of Worker Desires• Community Reputation• Productivity Improvements

Interviewing Topics

• Business Profitability & Success• Supervisory Staff• Co-Worker Information• Labor Turnover Stats• Business Strategic Plans• Applicant Special Accomplishments• Educational Attitude• Applicant Ability To Add Value

“Money Is Important, But I Want A Life Too”

• Good Co-Workers• Supervisor That Cares• Tools To Do The Job Well• Flexibility• Career Advancement Opportunity• Personal Health & Wellness• Feedback Process

Good Co-Workers

• Selection Criteria• Supervisor Selection Training• Selection vs. Screening• Mentor Program• Employee Selection Participation

Supervisor That Cares

• Leadership Training Program• Written Position Responsibilities• Evaluation Process• Orientation vs. Probation

Tools To Do The Job Well

• Budget Management• Employee Planning Involvement• Employee Purchasing Participation

Flexibility

• Time-Off Policy• Leave Of Absences• Work Assignments

Career Advancement Opportunities

• Educational Assistance• Position Transfer Policy• Succession Planning Program

Personal Health & Wellness

• Health Care Plan Design• Fitness Program• Employee Assistance Plan• Safety Program

Feedback Process

• Employee Survey• Open Communications

Summary

• Turnover Is Not All Bad• Don’t Be Selfish• Give Credit For Employee Development• Provide “Soft Landings”