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Page 1: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt
Page 2: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt
Page 3: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt

Crozer-Keystone Health System, SpringÀeld, Pennsylvania....................................................................30

Page 4: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt

RWJFbelieves that when a Culture of Health is ultimately achieved, it will reÁect the following

Good health Áourishes across geographic, demographic and social sectors.

Health care is efÀcient and equitable.

Improved quality, efÀciency and equity of health and health care systems

Page 5: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt

the most commonly identiÀed driver of community health needs is a lack of access to care. Other

public health departments, business groups and community nonproÀt organizations. Partners were

and federally qualiÀed health centers were cited as common partners for issues related to access to

degree of resource commitment; core competencies; participation in Ànancial and care delivery modelsthat align with population health; and degree of inÁuence in the community. Other important strategic

their role may vary based on the intervention or speciÀc prioritized community need.

Page 6: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt

The process of assessing community health needs provides a platform for hospitals to clearly deÀne

Page 7: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt

Figure 2. Population Health DeÀnition

Population health is the health outcomes of a deÀned group of people, including the distribution

W hat is meant by a deÀned group of people?

A deÀned group of people may be, but is not limited to, those who are attributable to or servedby a hospital or health care system, those living in a speciÀed geographic area or community, or

Hospitals and health care systems should include these Àve distinct goals in their population

Identify and analyze the distribution of speciÀc health statuses and outcomes;

Page 8: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt

of services to address the nonmedical factors that inÁuence the health status of their communities. As

A Culture of Health is characterized by improved population well-being and reÁects the following

Good health Áourishes across geographic, demographic and social sectors.

Health care is efÀcient and equitable.

Improved quality, efÀciency and equity of health and health care systems

in community health improvement. In their role as employers and signiÀcant participants in local

Page 9: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt

identiÀed trends in community health needs and priorities, community partnerships and

Page 10: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt

67%

36%

32%

27%

27%

17%

16%

12%

9%

7%

4%

Access to care

Preventive and screening services

Chronic condition management

Socioeconomic insecurities

Insurance coverage

Health literacy

Primary care

Violence reduction

Care coordination

Environmental hazard prevention

Public planning

the identiÀed priority needs of their community. By bringing together stakeholders from the health care

need. Other commonly identiÀed drivers included: limited preventive and screening services; inadequate

insurance status. Figure 3 shows the percentage of hospitals that identiÀed speciÀc community health

Page 11: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt

70%

64%

44%

36%

35%

29%

26%

19%

19%

15%

15%

12%

12%

9%

Obesity

Behavioral health

Substance abuse

Diabetes

Cancer

Cardiovascular disease

Tobacco addiction

Maternal & reproductive health

Oral health

Perinatal & infant health

Respiratory health

Injury

Hypertension & stroke

Infectious disease

Page 12: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt
Page 13: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt

0

20

40

60

80

100

120

140

160

Public health department

Primary and secondaryeducation

National health association

Local government

Local business

Federal/ state government

Faith organization

Community non-profit

Community healthcenter/ FQHC

schools. Local governments, businesses and nonproÀt community organizations also are common

abuse, community health centers and federally qualiÀed health centers were cited as common partners.

Page 14: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt

environment or health (hotline stafÀng, volunteer tax preparation, tutoring,

shops, Àre/police departments, public health departments, churches/faith

Page 15: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt

efÀciency and equity of

care, special-needs care, medical homes for speciÀc populations

Doctors stafÀng community clinics or providing free care to vulnerable

to health and social resources, Ànancial assistance, community health

Page 16: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt

cohesion; multisectoral collaboration; improved quality, efÀciency and equity of the health care systems;

inÁuence in the community. Strategic questions hospitals and health care systems can use to evaluate

population health ofÀcer, leader who has signiÀcant time dedicated to population health initiatives)?

What resources can your organization commit to support culture of health initiatives (e.g., Ànancial, time, facility

To what degree do your Ànancial and care delivery models align with population health?For example, doesyour organization participate in Ànancial reimbursement or care delivery models that support population health

Are other funding sources available to support culture of health initiatives (e.g., community beneÀt, revenue

Communit y InÁuenceWhat is your organization’s level of inÁuence in the community (e.g., size, market share, brand strength,

Page 17: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt

To what degree is the community interested in addressing health care quality, efÀciency and equity?

To what degree can each stakeholder commit resources to support culture of health initiatives (e.g., Ànancial,

Page 18: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt

Have you identiÀed and approached speciÀc community partners with similar goals?

Have you deÀned roles and responsibilities for your organization and each partnering organization?Have you

Which speciÀc interventions are you going to focus on in the short term to address community health needs?In

Page 19: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt

few speciÀc issues for which the organization is a subject matter or programmatic expert. The

Promoters may use their inÁuence in the community and with the government to help shape

Conveners are inÁuential in their communities and are able to bring together a broad range

systems target speciÀc issues to address signiÀcant community health needs. Conveners may

Anchors are inÁuential in their communities, and they have strong, active partnerships with

signiÀcant resources allocated to support a broad range of issues that affect health.

Not all hospitals or health care systems can or should be anchors. The other roles identiÀed, whileperhaps more targeted in their approach, have the potential to make a signiÀcant impact on community

Page 20: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt
Page 21: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt

toward culture of health goals. Commonly used outcome measures are focused on speciÀc health

(number of clinic or primary care visits, free prescriptions Àlled)

Page 22: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt

Improved quality, efÀciency and equity of health and health care systems: measuring health

Page 23: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt

creating clear leadership commitments; collaborating and aligning with stakeholders along clearly deÀned

Review the hospital’s mission statement and revise if necessary to reÁect

needs or vary by topic (generally plays a convener role, but for a speciÀc

Page 24: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt

3. Clearly deÀne Develop a clear but broad deÀnition of the community or population basedon the speciÀc patient population or geography; a critical mass is required

aligned visions and shared priorities, and coordinate action to beneÀt the

Clearly deÀne partner vs. hospital/health care system role and

Align incentives to ensure that all stakeholders beneÀt from the

Page 25: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt

6. Align Ànancial

Shift toward value-based Ànancial arrangements that align with population

7. Clearly deÀne

Page 26: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt

Provide outreach and education to speciÀc stakeholders and the larger

expertise as hospitals and care systems expand their scope and reach of services. Through deÀning and

Page 27: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt
Page 28: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt
Page 29: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt
Page 30: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt
Page 31: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt
Page 32: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt
Page 33: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt
Page 34: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt
Page 35: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt
Page 36: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt
Page 37: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt
Page 38: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt
Page 39: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt
Page 40: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt

of information from the American Hospital Association (AHA) and its afÀliates, including the Association

Innovative or high impact case studies were identiÀed from:

HRET compiled a list of all general acute care not-for-proÀt hospitals in the United States (n=2,739).The sample excluded for-proÀt and government-owned facilities that are not required to conduct a

A stratiÀed random sample of 300 was taken from the 2,407 available CHNAs. The sample was stratiÀed

codes were identiÀed and deÀned by the research team based on a preliminary reading of sample

κ

the header will artiÀcially deÁate the score. Code frequencies and co-occurrences were evaluated for

Page 41: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt
Page 42: Crozer-Keystone HealthSyst em, Spr ingÀeld, …...HRET compiled alist of all general acute care not-for-proÀt hospitals in theUnited St at es (n=2,739). The sample excluded for-proÀt

American Hospital Association. Foster G. McGaw Prize winners and Ànalists, 2000–2013. Unpublished

Association of State and Territorial Health OfÀcials. (2014).

http://depts.washington.edu/ccph/pdf_Àles/project%20site%20Ànal.pdf

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National Association of County and City Health OfÀcials. (2014). Mobilizing for Action through Planning

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beneÀts after the ACA: Partnerships for community health improvementhttp://www.hilltopinstitute.org/publications/hospitalcommunitybeneÀtsaftertheaca-

http://www.academyhealth.org/Àles/AH2013pophealth.pdf

World Health Organization Regional OfÀce for Europe. (2014). Health Promoting Hospitals Network

clone.community-wealth.org/Àles/downloads/Zuckerman-HBHC-2013.pdf