crowd-cloud tourism, new approaches to territorial marketing

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GEOGRAPHICAL ANALYSIS, URBAN MODELING, SPATIAL STATISTICS 2011 Crowd-cloud Tourism, New Approaches to Territorial Marketing Beniamino Murgante, Lucia Tilio, Francesco Scorza, Viviana Lanza

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Crowd-Cloud Tourism, new approaches to territorial marketing Beniamino Murgante, Lucia Tilio, Francesco Scorza,Viviana Lanza - University of Basilicata

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Page 1: Crowd-Cloud Tourism, new approaches to territorial marketing

GEOGRAPHICAL ANALYSIS, URBAN MODELING, SPATIAL STATISTICS 2011

Crowd-cloud Tourism, New Approaches to Territorial Marketing

Beniamino Murgante, Lucia Tilio, Francesco Scorza, Viviana Lanza

Page 2: Crowd-Cloud Tourism, new approaches to territorial marketing

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

Page 3: Crowd-Cloud Tourism, new approaches to territorial marketing

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

tourism development

Traditional

Approach

ICT and Web 2.0

Approach

?

Page 4: Crowd-Cloud Tourism, new approaches to territorial marketing

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

tourism development

Page 5: Crowd-Cloud Tourism, new approaches to territorial marketing

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

tourism development

objective of convergenceEuropean Regional Development Fund

Page 6: Crowd-Cloud Tourism, new approaches to territorial marketing

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

tourism development

Tourism development

operators

programstools

Page 7: Crowd-Cloud Tourism, new approaches to territorial marketing

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

Talk us about Tourism

Page 8: Crowd-Cloud Tourism, new approaches to territorial marketing

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

Page 9: Crowd-Cloud Tourism, new approaches to territorial marketing

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

but…

Page 10: Crowd-Cloud Tourism, new approaches to territorial marketing

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

and…

everyone can produce (geographic) information

Page 11: Crowd-Cloud Tourism, new approaches to territorial marketing

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

tourists need for…

How to move?

Where to eat?

Where to sleep?

What to see?

What to do?

Where to find health care?

Where to find ATM?

Where to find stamps for my

postcards?

...

Page 12: Crowd-Cloud Tourism, new approaches to territorial marketing

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

to find, to compare and to select essential services

to identify the best places to visit

to interact with other people during the trip

Possibility to access and manage information by mobile devices

tourists2.0 interact!

Page 13: Crowd-Cloud Tourism, new approaches to territorial marketing

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

Page 14: Crowd-Cloud Tourism, new approaches to territorial marketing

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

Page 15: Crowd-Cloud Tourism, new approaches to territorial marketing

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

everywhereand whenyou want

Page 16: Crowd-Cloud Tourism, new approaches to territorial marketing

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

tourists2.0 interact!

Improvement in quality and

quantity of collected

(geographic)

information

Page 17: Crowd-Cloud Tourism, new approaches to territorial marketing

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

tourists2.0 interact!

Collective knowledge

Page 18: Crowd-Cloud Tourism, new approaches to territorial marketing

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

SYSTEMATIZATION

PUBLISHING

SHARING

INTEGRATION

ACQUISITION

KNOWLEDGE

Page 19: Crowd-Cloud Tourism, new approaches to territorial marketing

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

TiMatOnGIS

Tourism In

MATera

On

Geographic

Information

System

Page 20: Crowd-Cloud Tourism, new approaches to territorial marketing

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

TiMatOnGIS

Page 21: Crowd-Cloud Tourism, new approaches to territorial marketing

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

TiMatOnGIS

Page 22: Crowd-Cloud Tourism, new approaches to territorial marketing

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

TiMatOnGIS

Sharing Tools

Social Tools

Mapping Tools

Decision Tools

Lanza, Prosperi, 2009

Page 23: Crowd-Cloud Tourism, new approaches to territorial marketing

Sharing Tools

Social Tools

Mapping Tools

Decision Tools

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

what?

Page 24: Crowd-Cloud Tourism, new approaches to territorial marketing

Sharing Tools

Social Tools

Mapping Tools

Decision Tools

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

what?

Page 25: Crowd-Cloud Tourism, new approaches to territorial marketing

Sharing Tools

Social Tools

Mapping Tools

Decision Tools

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

what?

Page 26: Crowd-Cloud Tourism, new approaches to territorial marketing

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

blog to shareinformation

www.timatongis.wordpress.com

Page 27: Crowd-Cloud Tourism, new approaches to territorial marketing

Sharing Tools

Social Tools

Mapping Tools

Decision Tools

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

what?

Page 28: Crowd-Cloud Tourism, new approaches to territorial marketing

Sharing Tools

Social Tools

Mapping Tools

Decision Tools

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

what?

?

Page 29: Crowd-Cloud Tourism, new approaches to territorial marketing

Sharing Tools

Social Tools

Mapping Tools

Decision Tools

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

what?

Page 30: Crowd-Cloud Tourism, new approaches to territorial marketing

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

what?

http://www.giscloud.com/map/11766/tourism-in-matera-on-geographic-information-system

Page 31: Crowd-Cloud Tourism, new approaches to territorial marketing

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

what?

http://www.giscloud.com/map/11766/tourism-in-matera-on-geographic-information-system

Visualize,analyze and share your

geo data on line

Page 32: Crowd-Cloud Tourism, new approaches to territorial marketing

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

collectinginformation

Page 33: Crowd-Cloud Tourism, new approaches to territorial marketing

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

collectinginformation

Page 34: Crowd-Cloud Tourism, new approaches to territorial marketing

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

tourists need for…

TOURIST FACILITIES

PLACE TO GO

TRANSPORTS (AND TRANSPORT UTILITIES)

PRACTICAL MATERA (AND PUBLIC SERVICES)

ENVIRONMENTAL HERITAGE

BASIC MAPS

Page 35: Crowd-Cloud Tourism, new approaches to territorial marketing

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

Where can I sleep?drink a coffee?

eat a typical dish?…

Page 36: Crowd-Cloud Tourism, new approaches to territorial marketing

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

What can I visit? interesting to do?

Page 37: Crowd-Cloud Tourism, new approaches to territorial marketing

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

WHERE TO

GO?

WHAT TO

SEE?

WHAT TO

DO?

How can I move? Where can I buy a

bus ticket?Park my car?

..

Page 38: Crowd-Cloud Tourism, new approaches to territorial marketing

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

mash-up!

Page 39: Crowd-Cloud Tourism, new approaches to territorial marketing

GEOG-AN-MOD 2011

Crowd-Cloud Tourism, New Approaches to Territorial MarketingB. Murgante, L. Tilio, F. Scorza, V. Lanza

mash-up!

FILMS SHOT’ PLACE

PICTURES

Page 40: Crowd-Cloud Tourism, new approaches to territorial marketing

GEOG-AN-MOD 2011

Resilient City and Seismic Risk: A Spatial Multicriteria ApproachL. Tilio, B. Murgante, F. Di Trani, M. Vona, A. Masi

conclusions Innovation in Tourism development

New marketing forms

Spatial information and

collective knowledge

Neogeography

Sharing as main value

crowdsorcing

Tourists – as world citizens – at the heart

volunteered approach

resources optimization

cloud computing

not yet assessment and results