Crossroads Presbyterian Church

2014–2015

Annual Report (Fiscal Year July 1, 2014 - June 30, 2015)

ANNUAL MEETING OF THE CONGREGATION

CROSSROADS PRESBYTERIAN CHURCH, MEQUON, WISCONSIN

August 30, 2015

10:35 a.m.

Call to Order: Rev. Scott Hauser

Clerk’s Report and Minutes of Congregational Meetings: Judy Frohboese, Clerk

May 31, 2015

Necrology Report: Rev. Scott Hauser remembers those members who have gone to be with our Lord from July 1,

2014 to June 30, 2015 and leads the congregation in prayer.

Sandra Jean Ferry 07.16.2014 Joyce Elaine Huffman 04.01.2015

C Keith Smith 10.19.2014 Joseph E Howell 04.13.2015

Harada (Sue) M Ullmann 01.06.2015 Ruth Ann Wendland 05.08.2015

Diane Kay Benson 03.12.2015 Evelyn Frances Nemetz 05.28.2015

Lois A Becker 03.25.2015 Rev. Paul Berend Doedens 06.08.2015

Church Family Update

Reception of Report from Session

Reception of Report from Deacons: Jon Carlson, Moderator

Reception of Financial Reports (07/01/14–06/30/15): Kristine Obrecht, Treasurer

Reception of Foundation Report (07/01/14–06/30/15): Bill Frazier, Foundation Chair

Corporate Annual Meeting

Elect Session to serve as Corporate Trustees

Nominating Committee Report: Doug Ault, Moderator

Nominating Committee for 2015-16 (one-year term)

Jackie Glaubke, moderator (elder)

Greg Johnson, vice-moderator (elder)

Lucy Weller, vice-moderator (deacon)

Steve Carpenter

Annie Nielson

Wendy Orthober

Brett Patten

Adjournment

Closing Prayer and Benediction

A Message from the Temporary

Supply Interim Pastor

If you had told me a year ago that I would be writing this letter on behalf of the church, I would have laughed

at you. I still might. But, what a difference a year makes.

A year ago, we had two interim pastors. Reverend Bob Sheldon served faithfully as the head of staff at

Crossroads for 20 months. But in November of 2014, Rev. Sheldon received a call to Kirk in the Hills

Church in Bloomfield Hills, Michigan. At which point, Reverend Marilyn Gamm became our head of staff.

Although, Rev. Gamm had worked here prior to November 2014 as the Interim Associate Pastor, she agreed

to stay on and serve as our head of staff. In May of 2015, Rev. Gamm was called to a position as the Interim

Executive Presbyter for the Presbytery of Riverside in Southern California. We give thanks to God for the

faithful service of both Pastor Bob and Pastor Marilyn.

In June 2014, Crossroads appointed seven people to serve as the Pastor Nominating Committee to call the

next Senior Pastor. In a year’s time, the PNC looked at 142 potential candidates, performed nearly twenty-

five interviews, and through prayerful discernment felt God’s urging to call the Reverend Scott Hauser to

serve as Crossroads’ next head of staff. A year ago, Reverend Hauser hadn’t heard of Crossroads

Presbyterian Church. A year ago, he wasn’t looking for a new call. But God is good, and God is faithful, and

God has brought the Hauser family to this time and place in order that we might serve together for the

advancement of God’s kingdom. As of the writing of this letter, we can easily measure Pastor Scott’s

presence with us in hours, but we trust that God has a long ministry planned for him here at Crossroads.

I would be remiss if I didn’t take this opportunity to thank all of you for embracing me as I have sought to

help fulfill some of the responsibilities left by Pastor Sheldon and Pastor Gamm upon their departures. In

February, I started part-time, helping Reverend Gamm with the numerous responsibilities she had here. Upon

her departure at the end of May, we were without an ordained minister on staff, and I was asked to step in

however I could. Not having an ordained staff person has posed some difficulties, but you have all worked

patiently with me as we have sought to continue the work God has set out for us. Thank you.

I look forward to the next year worshipping and serving with all of you, and with our new pastor.

God bless.

Chris Spotts

Temporary Supply Interim Pastor

Fiscal Year July 1, 2014 – June 30, 2015

Membership June 30, 2014 1,058

(Adj. to prior year) - 1

Membership June 30, 2014 adjusted 1,057

Gains 07.01.14 – 06.30.15

By Profession, Reaffirmation, Reinstate:

a. 17 and under 20

b. 18 and over 18

By Letter of Transfer 4

Total Gain 42

1,099

Losses 07.01.14 – 06.30.15

By Letter of Transfer - 23

By Death - 9

By Deletion - 46

Total Loss - 78

Total Active Membership June 30, 2015 1,021

Adults 1

Infants and Children 11

MEMBERSHIP

BAPTISM

Statistical Review

Class of 2015: Term ending June 30, 2015

Class of 2016: Term ending June 30, 2016

Class of 2017: Term ending June 30, 2017

NAME COMMITTEE

Weber, Karen Congregational Care

Beers, Dorothy Adult Education

Carpenter, Dave Mission &Outreach

Tanner, Carl Administration

Quam, Mary Worship

Smith, Stan Finance

Andersen, Nina—Youth Mission & Outreach

NAME MINISTRY

Erven Rowley, Heidi Mission & Outreach

Fuchs, Mark Adult Education

Helf, Pam Congregational Care

Sellars, Tom Finance

NAME MINISTRY

Glaubke, Jackie Finance

Kinsey, Gina Children

Ault, Doug Administration

Johnson, Greg Youth

Elders

Dear Church Family,

The Session has been engaged and active over the past year as we continue to lead in this season of

transformation at Crossroads Presbyterian Church. In addition to the routine business we attend to at our

monthly meetings, we are especially grateful for the privilege of participating in baptisms, serving

communion, receiving new members, hearing the confirmands' Statements of Faith and otherwise leading

in the spiritual growth of our church family through worship, fellowship, education, stewardship and

outreach. It's a joy to be able to serve God as ordained elders at this time!

We remain confident of God’s grace and the power of our shared life together as we all continue to worship

and serve in His name.

The Session of Crossroads Presbyterian Church

In 2014–2015, the Session:

*Created a thematic calendar for worship planning and church-wide programming from January 1 through

December 31, 2015. The calendar's intended purpose is to unite us across ministry areas to lift up specific

themes in our Christian community: Invitation, Gratitude, Promises, Truthfulness, Mission, Stewardship

and Hospitality. As primary sources for our themes we used the "Connect@Crossroads" work generated by

a team led by Gail Tanner as well as the book "Living Into Community: Cultivating Practices that Sustain

Us" by Christine Pohl. The Session, staff, ministry team leaders and Pastor Nominating Committee were

provided with copies of the book as well as time at our January, 2015 retreat for sharing.

*Held our first newly formatted "Church Family Conversation" in October, 2014 where we gathered in the

Christian Life Center at the round tables for conversation on our Community Vision. This was so well-

received that this spring we hosted a series of "Crucial Conversations" based on the book of the same name

and using topics which arose from the class participants. It was a time to grow in our ability to respectfully

share our individual views and to hear varied perspectives from others when we face issues together and

there are opposing opinions, strong emotions and stakes are high.

*Conducted an annual internal "Session and Elder Assessment Survey" as a means to highlight where we

can continue to grow as elders, and how we as a Session can best live into our promise to serve the

congregation with energy, intelligence, imagination and love.

Session Update

Open your heart and mind to areas of service into which God may be

calling you.

Invite people to church.

Greet people you don’t know when you see them.

Invite new people into service and participation in ministries in which

you are involved.

Call someone you haven’t seen at church in a while and let them know

they are missed.

Pray for our church family and our leaders as we go forward.

What Can We All Do?

Strategic Priorities “Inviting”

Encourage and engage members of the community

through personal invitation.

“Engaging”

Create opportunities for people to engage Christ at

Crossroads wherever they are in their faith journey.

“Integrating”

Integrate the whole body of the church with intentional

awareness of seniors, families with young children

and millennials (ages 18-30).

“Discipling”

Facilitate spiritual growth through worship, fellowship,

education, stewardship and outreach.

Purpose: To express their calling and commitment to care for others as ordained servants of the church through

expressions of kindness and compassion.

Thirty-nine deacons, including two youth deacons, served Christ’s church at Crossroads in 2014-15. Interim

Director of Congregational Care Karen Barnes served as staff liaison. Russ and Mary Lou Cramer served a partial

term while our beloved sister Deb Wolf recovered from injuries sustained in a car accident. Karen Barnes served a

partial term after a deacon resignation.

Accomplishments:

Provided comfort and care to the Crossroads family through telephone calls, cards, visits, meals and other

expressions of compassionate hospitality.

Prayed continuously for all of God’s people–especially those dealing with physical, emotional and spiritual

needs.

Presented prayer shawls to those who experienced a loss or health concern and to our incoming deacons to wrap

their ministry in prayer.

Welcomed newborns in our congregation with Bibles, knit caps and snuggles.

Presented the families of children being baptized with a blanket embroidered with “Crossroads” as a symbol of

the vows we take as a congregation to nurture the child as they grow in their faith.

Served as hosts/hostesses for funerals, memorial services and receptions held at Crossroads, including the

memorial service for the Rev. Dr. Paul Doedens, and the dinner for our new senior pastor, the Rev. Scott Hauser,

and his family.

Continued to provide home communion for those members who were unable to attend communion at church.

Offered “Candace’s Card Garden” to encourage folks to remember others with personal greetings hope.

Continued meeting with the elders on the fourth Monday of each month celebrating fellowship and sharing.

Welcomed representatives from Congregational Care, Homefront and Mission & Outreach ministries, who shared

their missions and needs.

Welcomed Crossroads members Jorjan Loos, who spoke to deacons about Family Sharing, and Rich

Longabaugh, who spoke to deacons about the 2015 NO REGRETS men’s conference.

Welcomed guest speaker Ben Merens, who spoke to deacons about the art of listening.

Assisted Crossroads with hosting the Milwaukee Presbytery’s 2015 Discovery Day.

Read and discussed the book “Crucial Conversations” as we prepared to participate in meetings with the

congregation.

Gathered as a body each month to share news from our communities, pray for those in need and take part in a

teaching/learning time.

Delivered 70 flowers at Christmas and 41 flowers at Easter to homebound members and those who had

experienced a loss during the past year.

Donated $405 in gift cards to Tippecanoe Presbyterian Church for their guests as a Christmas mission project.

Served communion regularly throughout the year.

Provided crucial services such as transportation to medical facilities, meals for family members and child care for

members in crisis or following the birth of a child.

Added intentional bereavement follow-up for at least 12 months following a death in a member’s family.

Offered collegial support to one another through prayer, cards and friendship.

Grew together as a body of Christ!

Deacons serving in 2014-2015: Caroline Ault, Debby Biggs, Sharman Brown, Jon Carlson, Jill Casper, Mary Lou Cramer, Russ

Cramer, Janet Davis, Sharyl & Jack Dobson, Tom Fiedler, Nancy Follis, Calli Guay, Betsy Genné, Kathy Gwidt, Jerry & Peggy

Hawker, Erik Hockstad, Arika Knox, Carrie Kons, Carol McIntyre, Ellen McKay, Joan Meihsner, Alice Mueller, David & Mary

Newell, Karen Patten, Betty Philipps, David Sass, Cindy Shallock, Janet Shahrokhi, Hyndie Steck, Karen Taylor, Shari VanBeek, Lucy

Weller, Beth Wischer, Deb Wolf. Youth Deacons: Sydney Roberts, Natalie Wilcox.

Deacon Report

AUDIT COMMITTEE REPORT TO CONGREGATION

The Crossroads Presbyterian Audit Committee completed its internal audit of the

financial statements of the Crossroads Operating Fund, the Crossroads Foundation and

the Stewardship Program IICF Fund as of June 30, 2015 and for the fiscal year then

ended. The Audit Committee noted no material weaknesses in internal controls and no

material errors in the aforementioned financial statements as presented in the Annual

Report to the Congregation.

Chair: Rick Brown Members: Mike Corbett, Russell Cramer

Operating Fund - Balance Sheet

June 30, 2015 June 30, 2014 Variance

Assets

Cash $ 47,008 $ 12,504 $ 34,504

Cash—Money Market Funds 270,660 228,408 42,253

Short Term Investments - 3,761 (3,761)

Total cash and short term investments 317,668 244,672 72,996

Prepaid Program Expenses 60,806 65,467 (4,661)

Church Premises, Furniture and Equipment 11,091,811 11,057,812 33,999

Manse 100,156 100,156 -

Less: Accumulated Depreciation (5,237,129) (4,970,927) (266,202)

Total Fixed Assets, Net 5,954,838 6,187,041 (232,203)

Total Assets $ 6,333,312 $ 6,497,180 $(163,868)

Liabilities and Net Assets:

Caravan and Great Escape Funds $ 67,490 $ 71,709 $ (4,219)

Youth Fundraiser Funds 22,936 19,091 3,846

Mission Donations Payable 12,934 18,778 (5,843)

Other Accruals and Payables 35,012 24,925 10,087

Total current liabilities 138,373 134,503 3,870

Mortgage Loan 615,160 735,810 (120,650)

Total liabilities 753,533 870,313 (116,780)

Net Assets 5,579,779 5,626,867 (47,088)

Total Liabilities and Net Assets $ 6,333,312 $ 6,497,180 $(163,868)

Financials

Operating Fund - Income and Expenses

For the Twelve Months Ended

June 30, 2015 2015 Budget Variance June 30, 2014

Variance from

Prior Year

Income

Offerings $ 1,320,016 $ 1,295,000 $ 25,016 $ 1,304,436 $ 15,580

Special Mission Offerings 47,562 - 47,562 54,191 (6,629)

Program Receipts 178,997 62,493 116,504 191,186 (12,189)

Use of Church and Other Income 11,803 12,000 (197) 17,088 (5,286)

Total Receipts 1,558,378 1,369,493 188,885 1,566,901 (8,524)

Expenses

General and Administrative 100,906 85,050 15,856 85,739 15,167

Investing in Crossroads Growth Expenses 24,854 45,000 (20,146) 51,076 (26,222)

Denominational Giving 67,650 69,000 (1,350) 68,970 (1,320)

Buildings and Grounds 240,219 214,650 25,569 251,535 (11,316)

Technology 27,028 31,000 (3,972) 19,162 7,866

Debt Service 42,832 50,000 (7,168) 57,542 (14,710)

Total Business 503,490 494,700 8,790 534,024 (30,534)

Human Resources 816,578 900,967 (84,389) 821,101 (4,523)

Program and Ministry Teams 225,422 112,162 113,260 215,794 9,628

Mission and Outreach—Operating Fund 57,847 58,400 (553) 56,488 1,359

Mission and Outreach—Special Mission Offerings 47,562 - 47,562 53,855 (6,293)

Total Mission and Outreach 105,409 58,400 47,009 110,343 (4,934)

Total Expenses 1,650,899 1,566,229 84,670 1,681,262 (30,363)

Excess (Deficit) $ (92,521) $ (196,736) $ 104,215 $ (114,361) $ 21,839

Transfer from Investing in Crossroads Fund (IICF) 80,008 79,992

Grant from Foundation for Investing in Crossroads 76,978 46,662

Excess after support from IICF and Grant $ 64,465 $ 12,293

Financials

Trend and Fiscal Year 2016 Budget

For the Twelve Months Ended

Actual Actual

June 30, 2014 June 30, 2015 2016 Budget Variance

Income

Offerings $ 1,304,436 $ 1,320,016 $ 1,350,000 $ 29,984

Special Mission Offerings 54,191 47,562 - (47,562)

Program Receipts 191,186 178,997 70,447 (108,550)

Use of Church and Other Income 17,088 11,803 14,000 2,197

Total Receipts 1,566,901 1,558,378 1,434,447 (123,931)

Expenses

General and Administrative 85,739 100,906 90,050 (10,856)

Investing in Crossroads Growth Expenses 51,076 24,854 25,000 146

Denominational Giving 68,970 67,650 66,000 (1,650)

Buildings and Grounds 251,535 240,219 238,453 (1,766)

Technology 19,162 27,028 28,250 1,222

Debt Service 57,542 42,832 42,000 (832)

Total Business 534,024 503,490 489,753 (13,737)

Human Resources 821,101 816,578 874,402 57,824

Program and Ministry Teams 215,794 225,422 116,757 (108,665)

Mission and Outreach—Operating Fund 56,488 57,847 63,400 5,553

Mission and Outreach—Special Mission Offerings 53,855 47,562 - (47,562)

Total Mission and Outreach 110,343 105,409 63,400 (42,009)

Total Expenses 1,681,262 1,650,899 1,544,312 (106,587)

Excess (Deficit) $ (114,361) $ (92,521) $ (109,865) $ (17,344)

Transfer from Investing in Crossroads Fund (IICF) 79,992 80,008 - (80,008)

Grant from Foundation for Investing in Crossroads 46,662 76,978 25,000 (51,978)

Session designated IICF 84,865 84,865

Excess after support from IICF and Grant $ 12,293 $ 64,465 $ - $ (64,465)

Financials

What is the Joseph Fund?

The Joseph Fund is a separate account designated to provide funds for expenditures re-

quired to maintain our buildings and grounds. In the old Testament, Joseph was a man of

vision. One vision God gave him was to prepare for the future. Thus, using Genesis

41:29–41 as a basis for the name, the Joseph Fund was set up to begin gathering re-

sources, just as Joseph did, in order to use them as the needs arose in the future. Dona-

tions by members of our Congregation provides the replenishment of our “stored” funds.

Why do we need a separate Fund?

Prior to 2009, these costs were funded by the Operating Budget which at times was prob-

lematic. As our buildings and grounds age, these costs have become more significant

over time. Having a separate fund enables our Congregation to give specifically to the

Fund’s stated purpose. Support form the Joseph Fund lessens the financial burden and

unpredictability on the Annual Operating Budget. Without support of the Joseph Fund,

the Annual Operating Fund could be faced with having to cut important funding else-

where in its budget to offset these expenses.

The Fund is in much need of replenishment.

Financials

June 30, 2015 June 30, 2014

Beginning of Year $ 45,898 $ 40,442

Offerings 10,735 5,468

Transfer from Investing in Crossroads Fund - 26,705

Interest Income 15 20

Bank fees (85) (76)

Less: Major Expenditures (38,155) (26,661)

End of Year Balance $ 18,408 $ 45,898

Investing In Crossroads’ Future (IICF) Fund

What is the Investing in Crossroads Future (IICF) Fund?

During our time of transition between permanent lead pastors, we were faced with a loss of membership and

contributions which created significant budgetary challenges. To not be forced to drastically cut our

ministries and staff to balance the budget, in 2013 an appeal was made to our Congregation and the

Crossroads Foundation for extraordinary financial support. The IICF plan was to raise $320,000 over two

years equally from the Congregation and Foundation combined with $160,000 of total Operating expense

reductions. Our members responded by pledging $617,478 and the Foundation committed $160,000 for a

total of $777,478. It is estimated that all but about $10,000 of Congregation Pledges will be fulfilled and the

Foundation has $36,360 to complete its commitment. Because of the increased contribution amount and the

much better financial performance than budget as reported, the time horizon of support from IICF to the

Operating Fund lengthened. Based on our IICF cash position and remaining funds to be received, and our

2016 Operating Budget, it is forecasted that the IICF will have enough funds to balance the Operating Budget

this year, provided that our pledges meet or exceed budget.

Why Do We Need a Separate Fund?

The intent was to provide separate “bridge” funds to enable us to fund our operating deficits during our time

of transition including the period with our new pastor as we grow our church again. The IICF donations were

set aside in a separate fund so that money required to balance the operating budget could be transferred as

needed. The IICF support that is transferred to the Operating Fund is accounted as Other Income in the

Operating Fund Income and Expense Statement so that the structural operating deficit, pre IICF support, is

clearly visible.

Trend Statement

For the Twelve Months Ended

June 30, 2013 June 30, 2014 June 30, 2015 Life to Date

Beginning of Year $ - $ 148,651 $ 142,991

Offerings 148,696 361,570 91,080 $ 601,346

Interest Income 5 154 136 295

Bank fees (50) (30) (61) (141)

Transfer to Operating Fund - (79,992) (80,008) (160,000)

Transfer to Mission Ministry - (19,273) - (19,273)

Transfer to Joseph Fund - (26,705) - (26,705)

Transfer to Foundation - (6,322) - (6,322)

Transfer to Debt Retirement (235,062) - (235,062)

End of Year Balance $ 148,651 $ 142,991 $ 154,138

Financials

Purpose: To encourage and promote a continuing program of gifts and bequests by members and supporters

of Crossroads Presbyterian Church to provide financial support for special religious, charitable, educational

and benevolent projects; special mission and ministries; and capital improvements not usually a part of the

normal operating budget of the church.

Financial Summary for Fiscal Year 2015

Market Value

Beginning Balance

June 30, 2014 $1,717,780

Additions

General Fund—Undesignated 1,190

General Fund—Designated 11,445

Permanent Fund—Undesignated 0

Permanent Fund—Designated 0

Memorial Fund 1,666

Miscellaneous 0

Total Additions 14,301

Disbursements

Undesignated (25,000)

Designated (83,953)

Memorial (3,277)

Expenses (47)

Total Disbursements (112,277)

Earnings from Investments

Current Income 25,796

Realized Gains (Losses) 86,443

Unrealized Gains (Losses) (44,059)

Total Earnings 68,180

Ending Balance

June 30, 2015 $1,687,984

Foundation Report

2014-2015 Activity

Additions

Undesignated General Fund is income donated by individuals with no designation or restrictions.

Designated General Funds include $7,535 for the Memory Garden and $3,910 for Paul Doedens

Scholarship Fund

Undesignated Disbursements – The Foundation approved the following:

$15,000 Tippecanoe PC Garden Keepers

$10,000 Advocates of Ozaukee County

$10,000 Family Promise

Designated Disbursements

$76,978 grant for Investing In Crossroads Future

The Foundation approved a grant for Investing in Crossroads Future for $80,000 per year for fiscal years

2014 and 2015 for a total of $160,000. Through June 30, 2015 123,640 has been paid with a balance due

of $36,360.

Designated Disbursements (expenditures designated by donors)

$3,276 Memorial expenditures

$6,975 Memory Garden expenditures

$ 47 Miscellaneous expenditures

The Foundation investment returns were adequate during the year as most of our funds met or exceeded their

benchmarks. Our General Fund-Undesignated now stands at $362,374 which is available to be spent on

worthy projects subject to the Foundation Spending Policy. Our permanent fund balance at fiscal year end is

$1,168,863.

Memorials

Beginning in 1998, the Session moved Memorials to the Foundation for investment and administration. Gifts

given in memory of loved ones are used for projects and mission after consultation with family members and

approval from Session. During 2014-2015, family and friends established memorials for: Marianne Birkhead,

Katrina and Susan Holloway, Joe Howell, Joyce Huffman, Jay McMichael, Evelyn Nemetz, Leon Rediske,

Richard Peregrine, Beverly Rice, Keith Smith, Harada M “Sue” Ullmann and Ruth Ann Wendland.

The Foundation’s Future

While the Crossroads Foundation is young, we are having an impact. In keeping with our purpose, we have

supported education, mission projects in our Milwaukee community and around the world, and capital

improvements. The long-term goal for the Foundation is growth in order to have an even greater impact.

Foundation Report

Pastoral Staff:

Interim Pastor/Head of Staff: Rev. Bob Sheldon

Interim Associate Pastor: Rev. Marilyn Gamm

Temporary Supply Iterim Pastor: Dr. Chris Spotts

Pastor Emeritus: Rev. Paul B. Doedens

Program Staff:

Worship Minister: Todd O’Connor

Associate Worship Minister: Jenee O’Connor

Children’s Music Ministry Coordinator: Tina Carroll

Handbell Choir Director: Betsy Tiedens Genné

Organists: Carol Leonard and Stephen E. Carlton

Director of Youth Ministries: Victor Vilar

Assistant Director of Youth Ministries: Dan Frost

Youth Ministries Intern: Mac Sellars

Director of Children’s Ministry: Karen Van Gelder

Interim Director of Congregational Care: Karen Barnes

Director of Preschool: Maureen Leurquin

Preschool Teachers:

Heather Busby, Valerie Hawkins, Christine Korb, Cindi Smith

Childcare Coordinator: Valerie Hawkins

Childcare Providers: Alexa Blake, Amy Blake, Heather Busby, Anna Hirssig, Amy Katz, Carol Perlberg

Administrative Staff:

Church Administrator: Mary Schigoda

Office Manager: Tina Carroll

Administrative Assistants: Louanne Hockstad, Tricia Landrum

Staff Accountant: Rachel Henry

Bookkeepers: Sandy Borchardt and Jessie Read

Facilities and Hospitality Staff:

Facility Managers: Bob Keebler, Jim Lippe

Church Staff

6031 West Chapel Hill Road

Mequon, WI 53097 262-242-1670

www.crossroadspres.org