crossing borders, building bridges …expanding horizons ... · thorne. ms. thorne is the president...

43RD ANNUAL MEETING AND CONFERENCECrossing Borders, Building Bridges

…Expanding Horizons

April 2 - 5, 2008Hyatt Regency Montréal

Registration Brochure

www.sswlhc.org

SponsorsAmerican Medical ResponseCaringBridgeHaworth PressNew York Academy of Medicine School of Social Welfare,

Stony Brook University Social Work p.r.n.Social Work Today Suffolk Chapter SSWLHC

ExhibitorsAmerican Medical ResponseB.O.S.S., Inc. Critical Care SolutionCommission for Case ManagerCertificationElder Care Services, Inc.Family Violence Prevention FundHaase and Long

Welcome/BienvenueDear Colleagues,

The 2008 Conference Program Committee is pleased to invite you to Montreal’s Hyatt Regency for the43rd Annual SSWLHC Meeting and Conference. The theme is most appropriate; “Crossing Borders, BuildingBridges…Expanding Horizons”. This is the first time we have chosen an international location for ourconference! We have prided ourselves as being the leading social work national and international leadershiporganization in health care for several years and it is now time to expand our meeting location into Canada.

We are thrilled with the breath and depth of our program agenda. This year we received the mostabstracts in the history of our organization. The Planning Committee worked intensely on assuring agreat mix of learning opportunities for the novice and the experienced clinical staff and for those in moreformal leadership roles across the entire health care continuum in the United States and internationally.

A few of our Intensives this year have a focus on Special Interests and present another newopportunity for attendees. It is actually a year of many firsts: fewer Workshops, and more Reports fromthe Field which permits more sessions on a broader range of topics. It is also the first opportunity to learnon site about how one Universal Health Care System really works at a time when it is such a critical issuein the United States. This year we will also have attendees from Canada, Europe and Asia…manypresenting at the Conference! We will also be joined by vendors from Canada with a different methodof service provision. The Conference will be the ideal time for networking across all Borders.

What isn’t a first, for our annual meeting and conference is an opportunity to participate in theFoundation’s third annual fundraising event.

The Keynote Speaker is Dr. Jo Ivey Boufford. Dr. Boufford is President of The New York Academy ofMedicine. She is Professor of Public Service, Health Policy and Management at the Robert F. WagnerGraduate School of Public Service and Clinical Professor of Pediatrics at New York University School ofMedicine. She served as Dean of the Robert F. Wagner Graduate School of Public Service at New YorkUniversity from June 1997 to November 2002. Prior to that, she served as Principal Deputy AssistantSecretary for Health in the U.S. Department of Health and Human Services (HHS) from November 1993 toJanuary 1997, and as Acting Assistant Secretary from January 1997 to May 1997. While at HHS, sheserved as the U.S. representative on the Executive Board of the World Health Organization (WHO) from1994–1997. Dr. Boufford has recently been named as an Ambassador in Research!America’s Paul G. RogersSociety for Global Health Research. She is among 24 of the nation’s foremost experts on global health.

And the closing session, the Annual Kermit B. Nash Memorial Lecture, will be provided by SheilaThorne. Ms. Thorne is the President and CEO of the Multicultural Healthcare Marketing Group, LLC.They are one of the nation's leading marketing communications companies with a team of seasoned,multilingual, in-culture professionals. Recognized as one of the nation’s leading experts in multiculturalhealthcare marketing, Sheila Thorne has spent over 20 years designing and implementing healthmarketing, education, diversity, media, cultural competency training and communications campaigns forracially, ethnically and linguistically diverse populations and the healthcare professionals who treatthem. A former senior executive in five of the most preeminent health marketing communicationscompanies in the country, Sheila now heads up her own firm of marketing professionals dedicated toquality healthcare for all, especially the underserved in access and quality and the underrepresented.

Our location is c’est magnifique! Montreal’s skyline and French flair will be a setting for ourconference that you will long remember. Make this your first SSWLHC international conference. We can’t wait to greet you and set the pace for the agenda from April 2 to April 5, 2008.

Charles L. Robbins, DSW Mary Lou Krieger, ACSW, LCSW Carol Frazier Maxwell, LCSW, ACSWPRESIDENT CONFERENCE CHAIR CONFERENCE CO-CHAIR

• Participants will learn a variety of leadership concepts, techniques andskills. They will also learn how to bring theory into practice forleadership in their organizations.

• Participants will develop a skill set for leadership across the entirehealth care continuum in all levels of social work practice, programdevelopment, management, administration and executive leadership.

• Participants will also gain knowledge about international health careand the implications for social work practice.

• Participants will interact with leaders and clinical experts from selectpractice interest areas including case management, behavioral health,primary care, disaster preparedness, ethics, health care systems, andevidence-based practice.

• Participants will have the opportunity for networking with colleaguesfrom all areas of health care social work practice across the health carecontinuum at the national and international level.

2008 CONFERENCE PROGRAM COMMITTEE

Charles L. Robbins, DSW PRESIDENT, SSWLHC Stony Brook University School of Social WelfareStony Brook, New York

Mary Lou Krieger, ACSW, LCSWCONFERENCE CHAIR

WPAHS / Allegheny General Hospital Pittsburgh, Pennsylvania

Carol Frazier Maxwell, LCSW, ACSWCONFERENCE CO-CHAIR

Arkansas Children's HospitalLittle Rock, Arkansas

Diane B. Ambrose, LCSWSouth Nassau Communities HospitalOceanside, New York

Candyce S. Berger, PhDStony Brook UniversitySchool of Social Welfare Stony Brook, New York

Brian C. Giddens, LICSW, ACSWUniversity of Washington Medical CenterSeattle, Washington

Sharon Mass, PhD, ACMCedars-Sinai Medical CenterLos Angeles, California

Bill Ratcliff, CSWCatawba Valley Medical Center InpatientRehabilitationHickory, North Carolina

2008 CONFERENCE LEARNING OBJECTIVES

SPECIAL EVENTS

NEW MEMBER AND FIRST TIME ATTENDEE ORIENTATIONWednesday, April 2, 2008, 5:15 p.m. – 6:15 p.m.

Is this your first Annual Meeting? If so, join your colleagues foran overview of the conference and get acquainted with otherfirst time attendees and the Society’s Board of Directors.

WELCOME RECEPTION WITH EXHIBITORS AND PREMIER OF POSTERS Wednesday, April 2, 2008, 6:30 p.m. – 7:30 p.m.

Meet new colleagues and greet old friends and exhibitors for thisinformal gathering. This reception will be hosted in the exhibithall and the adjacent foyer which will be the home of the posterpresentations. This reception is the perfect opportunity to grab abite, visit our exhibitors, chat with the poster presenters andnetwork with colleagues. Three awards will be conferred forposters which promote social work excellence in clinicalexpertise, leadership, and working with specific populations. Allattendees will have the opportunity to cast their vote for thewinners. Posters will be available for viewing at the WelcomeReception, all day Thursday and through 10:45 a.m. Friday withthe winners announced Saturday at the Kermit B. Nash ClosingSession and Lunch.

BOXED LUNCHEON WITH EXHIBITORSThursday, April 3, 2008, 12:00 p.m. – 1:15 p.m.

Join the sponsors, exhibitors and your colleagues for a boxedluncheon in the exhibit hall. Take this opportunity to mix andmingle with the exhibitors to learn more about their productsand services.

MEMBERSHIP MEETINGThursday, April 3, 2008, 2:45 p.m. – 4:15 p.m.

This meeting is an interactive forum for feedback and opendialogue between the Board of Directors and the members. Atthis informative session, you will receive an update on theSociety’s activities, strategic initiatives, fiscal health, policiesand bylaws. You will have an opportunity to share your voiceand offer input into the Society activities and priorities. Allmembers are encouraged to attend.

MEMBERSHIP RECEPTIONThursday, April 3, 2008, 6:30 p.m. – 9:00 p.m.

Join your colleagues for an evening of networking, great food,and plenty of music! Attendance is included in registration.Guest tickets may be purchased for friends or family.

SOCIAL WORK HEALTH LEADERSHIPFOUNDATION RECEPTION Friday, April 4, 2008, 6:00 p.m. – 7:00 p.m. ($35 donation required to attend)

The Social Work Health Leadership Foundation (SWHLF) invitesconference participants to attend a reception on Friday eveningfrom 6:00 p.m. – 7:00 p.m. to celebrate the progress of thefoundation and help continue this work through a donation of$35. The cost of the reception will be underwritten so allproceeds will go to directly benefit society members.

The Foundation provided two $1,000 scholarships for membersto attend the 2007 annual meeting in Philadelphia. In addition,$1,000 was donated to underwrite expenses of the LeadershipInstitute. At a recent meeting of the Foundation Board, it wasagreed to again offer two $1,000 scholarships to the 2008SSWLHC Annual Educational Conference in Montreal. TheFoundation will also be providing funds to the LeadershipInstitute to help underwrite the costs of adding an extra halfday to this educational opportunity.

You have the opportunity to make a difference. Your taxdeductible donation of $35 will ensure continued funding ofactivities like these scholarships designed to meet the needs ofsociety members. This is an excellent way to give back to theSociety and ensure that members continue to receive thesupport and leadership they have enjoyed over the years. Topurchase tickets for the Foundation reception, please check thebox on the registration form.

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Montréal features modern facilities and attractions against a backdrop of Europeanhistory and charm. Between Mount Royal and the mighty St. Lawrence River, the downtown corewith restaurants and shopping galore, and Old Montreal’s cobblestone streets and historicalarchitecture, it is a city that really shines year-round. Montreal plays host to more than 40 festivalsand major international events every year. In fact, Montreal ranks among the top three mostpopular North American cities (along with New York City and Washington, DC) for hostinginternational conventions.

Downtown Montreal is not only where people work, it's also where they live, play and displaytheir unique joie de vivre. No wonder Montreal is rated one of the world's most livable cities! Withnearly 1,200 stores lining Sainte-Catherine Street between Guy and Saint-Denis Streets, Montreal hasthe highest concentration of stores in Canada as well as the largest collection of fashion boutiques inthe country. After all that shopping wears you out, you will be able to unwind and refuel at one ofany of Montreal 6500 restaurants!

Montreal also has one of the largest indoor cities in the world. Just over 20 miles (33 km) ofunderground pedestrian walkways link seven major hotels (one of these is the Hyatt Regency), 200restaurants, 1,700 boutiques, 40 movie theatres, and two universities. Montreal is home to fourmajor universities, two of which are French-language universities, Universite de Montreal andUniversite du Quebec a Montreal and two are English, McGill University and Concordia University.Montreal has more university students per capita than any other city in North America. Montrealis also the university research capital of Canada with 450 research centers.

There is no doubt that any visitor to this city is sure to experience a plethora of delights inmusic, theatre, dance, art exhibits, nightlife, cuisine, shoppingand more ... all merging in an exciting mix of traditionaland avant-garde. With so much to discover, youdon't want to miss Montreal!

A la Montréal

GENERAL SESSIONS

THURSDAY, APRIL 3, 20088:00 a.m. – 10:15 a.m. Opening Session and Keynote Presentation

Health Systems and Health: Global and National Challenges Dr. Jo Ivey Boufford, President, New York Academy of Medicine

This presentation will discuss the major global health challenges and how they influence thehealth status of the US population. The critical role of a balanced health policy, effectivehealth systems and an appropriate health workforce in successfully tackling healthchallenges at home and abroad will be discussed.

OBJECTIVESParticipants will be able to:

• Become familiar with the major global health challenges and their determinants.

• Gain increased understanding of the importance of a national health policy and health sector investmentstrategy that addresses the critical determinants of population health if improvements are to be made.

• Increase their appreciation of the critical role played by effective health systems and an appropriate healthworkforce in achieving health result at the individual and community level.

• Understand the potential contributions of social workers as key components of the overall health workforce.

SATURDAY, APRIL 5, 20087:30 a.m. – 9:00 a.m. Kermit B. Nash Plenary Session and Breakfast

Striving for Cultural Proficiency: A Business Imperative for HealthcareProfessionals – The Journey from Awareness to Action Sheila L. Thorne, President & CEO, Multicultural Healthcare Marketing Group

Racially, ethnically and linguistically diverse populations experience higher rates of a varietyof health concerns than other populations. Disease, illness and wellness do not exist in avacuum, but in a sociocultural context. The delivery of quality health care requires thathealthcare professionals have a deeper understanding of the sociocultural background ofpatients, their families and their communities. Diverse values and diverse concerns must be

taken into consideration when developing an integrated, proactive approach to patient-centered care. Acompetitive business advantage will accrue those healthcare professionals, healthcare delivery organizationsand teaching institutions that are comfortable with the issues of multiculturalism and diversity and who takestrategic action.

This presentation will provide the business rationale for healthcare professionals and healthcare deliveryorganizations to strive for cultural proficiency It will also provide a helpful blueprint of “best practices” foreffective development and implementation of prevention and disease management initiatives among diversepopulations both in the United States and abroad.


• Provide an overview of the impact of race, ethnicity and culture on clinical decision-making, healthcaredelivery and the patient/provider relationship.

• Outline the magnitude of U.S. demographic shifts including the dynamics of immigrant populations onhealthcare delivery.

• Review “best” and promising practices for social workers and other healthcare professionals to effectivelyengage clients from racially and linguistically diverse populations.

• Provide the business rationale for striving for cultural competency in healthcare delivery.

• Demonstrate the efficacy of cultural proficiency as a strategy to eliminate racial and ethnic health disparities.

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TUESDAY, APRIL 1, 200811:00 a.m. – 5:00 p.m. Registration

12:00 p.m. – 6:00 p.m. Chapter Presidents’ Meeting and Lunch

WEDNESDAY, APRIL 2, 20087:00 a.m. – 7:00 p.m. Registration

8:00 a.m. – 11:30 a.m. Health Care Social WorkConsortium (by invitation only)

8:00 a.m. – 5:00 p.m. FULL DAY INTENSIVES

I-1: Pediatric Health Care Social Work IntensiveKaren Hood Johnson, Kimberly Allard, Jack Komejan, Eva Lim, Karen Seaver Hill

I-2: Home Health Care and Hospice Social Work Intensive Karen McDonald, Carol Maxwell

12:00 p.m. – 5:00 p.m. HALF-DAY PRECONFERENCEINTENSIVE WORKSHOPS

I-4: Breath of Relief: Transforming Compassion Fatigue intoPositive Energy FlowKarl D. LaRowe

I-5: Cultural Competency: Building Bridges to Understanding Dottie Reese

I-6: The Essentials of a Healthy Social/Sexual Life for Peoplewith ID/DD and Counseling People with ID/DD aboutHIV/AIDS Issues and Prevention

Joel Levy, Bobra Fyne

5:15 p.m. – 6:15 p.m. New Member, First Time AttendeeOrientation

6:30 p.m. – 7:30 p.m. Welcome Reception withExhibitors and Premier of Posters

THURSDAY, APRIL 3, 20087:00 a.m. – 7:00 p.m. Registration

7:00 a.m. – 8:00 a.m. Continental Breakfast withExhibits

8:00 a.m. – 10:15 a.m. Opening Session, KeynotePresentation and Awards Ceremony Dr. Jo Ivey Boufford

10:15 a.m. – 10:30 a.m. Transition Break

10:30 a.m. – 12:00 p.m. CONCURRENT WORKSHOPS –BREAKOUT SESSION 1

W-1: Parameters for Social Work Excellence in Health CareOrganizationsSusan Saunders

W-2: Youth Victims of Violence: An Intervention Program Jeff Rideout

W-3: Collaborating Across Professional Borders: A Social WorkerLearns by Teaching PhysiciansRichard Woodrow

W-4: Providing Evidence-Based Interventions in Health Care Social WorkLinda Diaz, James Zabora and Members of the Committeeon Evidence-Based Practice

W-5: Understanding the Undocumented and UninsuredMea Austin

12:00 p.m. – 1:15 p.m. Boxed Lunch with Exhibitors

1:15 p.m. – 2:15 p.m. CONCURRENT REPORTS FROM THEFIELD – BREAKOUT SESSION 2

RF-1: Promoting Staff ExcellenceYvette Rolon

RF-2: Building Community/University Bridges: Capacity BuildingPartnerships in the Provision of Evidence-Based ServicesRelated to Health and Mental Health of Older Adults Colleen Reed, Jessica E. Haxton

RF-3: Psychological Needs and Care in Nursing Homes in KoreaJeong Hee Kang

RF-4: Advocating in Healthcare: If Not Us, Who? Richard A. Siegel, Tom Tynan

RF-5: International Health Issues Monica Qamar Zaman

2:15 p.m. – 2:45 p.m. Beverage Break in Exhibit Hall

2:45 p.m. – 4:15 p.m. Membership Meeting

4:15 p.m. – 4:30 p.m. Transition Break


RF-6: Social Workers: Front-Line Risk ManagersMargaret Doma, Laurie Fox

RF-7: Making Transitions, Crossing Borders: Social Work Advocacywith Transgender Individuals in the Health Care Setting Carrie Ross, PJ Two Ravens

RF-8: Mobilizing Thought into Action: Creating OrganizationalChange in a Hospital Setting with a Positive Space Program Cherilyn van Berkel, Diana Tikasz, Lori Issenman, Fraser Hall, Valerie Spironello

RF-9: Top Down or Bottom-Up? Regional Delivery of a TertiaryPediatric Mental Health Program Laura Sergeant, Anna Marie Pietrantonio

RF-10: The SF36: How a Standardized Psychosocial EvaluationOutcome Measurement Tool Has Become the "GoldStandard" For Measuring Outcomes InternationallyRobert A. Miller

6:30 p.m. – 9:00 p.m. Membership Reception

43RD ANNUAL MEETING AND CONFERENCEConference Schedule

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ScheduleSSWLHC reserves the right to cancel or reschedule a session due to

insufficient number of registrants or other unforeseen circumstances.

FRIDAY, APRIL 4, 2008 7:00 a.m. – 6:00 p.m. Registration

7:00 a.m. – 8:00 a.m. Exhibits/Continental Breakfast

7:00 a.m. – 8:00 a.m. Past Presidents’ Breakfast

8:00 a.m. – 9:00 a.m. CONCURRENT REPORTS FROM THEFIELD – BREAKOUT SESSION 4

RF-11: Behavioral Health Outcomes: Demonstrating the Value ofOur Work Marcia B. Holman

RF-12: The Importance of End-of-Life Care Before and After Death Kelly Rabah

RF-13: Creating Language Access in a Psychiatric Hospital: A Deafand Hard of Hearing and Limited English Proficiency Model Kathleen S. Friedman, Barbara Waltman

RF-14: Building Bridges for TeamworkSuzan Mulligan

RF-15: Expanding Perspectives on the Cultural and HistoricalContexts of Social Work Practice Anne L. Botsford



RF-16: Building Bridges: The Critical Link Between Supervision andCompetency in Motivational Interviewing Carlean Gilbert

RF-17: Unpacking How Mothers and Fathers Construct their Rolesto Care for a Child with a Chronic Health Condition orDisability Ted McNeill, David Nicholas

RF-18: Tools to Expand Social Work Practice in Primary Care Clinics Pam Lynch

RF-19: Culturally and Linguistically Appropriate Services – Takingthe Lead in Implementing the CLAS StandardsWilliam J. Kirkpatrick

RF-20: Everything Old is New Again: The Development of a Modelto Support Professional Practice in a Large CanadianTeaching Hospital Karen Nelson, Carol Murphy

10:15 a.m. – 10:45 a.m. Coffee Break with the Exhibitorsand Raffle for the 2009 ConferenceGiveaway

10:45 a.m. Exhibitors and Posters Tear Down


W-6: Social Work Leadership: From the Idea to the Business Plan Greg Jensen, Polly Jones

W-7: Ethics Based Interventions with Patients and FamiliesIdentified as DifficultPatricia O’Donnell

W-8: Joint Commission and Social Work: Building the Bridge toAccreditation Susan Stevens

W-9: Crossing Age and Generational Boundaries:Methodological Questions of Intergenerational Research Amanda Grenier, Winnifred Hunter, Ilyan Ferrer

W-10: Paradigms for Supervision in a Changing Health CareEnvironment Candyce S. Berger, Goldie Kadushin, Mark de St. Aubin,Carlean Gilbert

12:15 p.m. – 1:30 p.m. Lunch on your own (Take this time to enjoy some freetime in Montreal!)

1:45 p.m. – 2:45 p.m. CONCURRENT REPORTS FROMTHE FIELD– BREAKOUT SESSION 7

RF-21: Management Solutions: Development of Social WorkCareer Ladder and Staffing Model in Healthcare to ImproveStaff Satisfaction and RetentionKimberly Harris

RF-22: How to Implement Evidence-Based PracticeDavid L. Neal

RF-23: Establishing Group Work Programs: Benefits for Clients,Social Workers, and Health/Mental Health Units Hal Lipton

RF-24: Toward an Interdisciplinary Model of Clinical Supervision inAddictions and Mental Health Jane Paterson, Marion Bogo

RF-25: Leadership in Case Management: It’s Not Just for Nurses AnymoreEdward Woomer


3:00 p.m. – 4:30 p.m. CONCURRENT WORKSHOPS –BREAKOUT SESSION 8

W-11: Our Leadership Potential: The Critical Element of HealthCare Social Work PracticeSona Euster, Judith Trachtenberg

W-12: Hospital Length of Stay: Social Services as an ImportantFactorConstance Lechman, Sydney Duder

W-13: New Manager Workshop William R. Tietjen, Ruth Marks-Swift

W-14: Research Updates in Women’s Mental Health: What YouDon’t Know May Hurt You (and your Patients) Kathleen M. O’Leary

Crossing Borders, Building Bridges…Expanding Horizons

Conference Schedule

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Schedule

W-15: A Patient-Provider Collaborative Model: New Opportunities Dana B. Marlowe, Rachel Robinson



RF-26: Strategy for Community Care Solutions: Looking Across theBorder Jane J. White, Leigh Wade

RF-27: Measuring and Tracking Performance Outcomes inHospital-Based Social Work Practice Pamela Young, Beth Huber

RF-28: Social Work Leadership as Part of a Home Based Medical Team Helena Ross

RF-29: Health Literacy Impact Health Status Joyce A. Schlag

RF-30: What is the Role of Disclosure in Clinical Supervision?:Potential for Subtle Boundary Violations Deborah Dozier-Hall, Adrienne Farrar

6:00 p.m. – 7:00 p.m. Social Work Health LeadershipFoundation Fundraiser

SATURDAY, APRIL 5, 20087:00 a.m. – 2:00 p.m. Registration

7:30 a.m. – 9:00 a.m. Kermit B. Nash Plenary Session and Breakfast: Striving forCultural Proficiency: A BusinessImperative for HealthcareProfessionals – The Journey fromAwareness to Action

Sheila L. Thorne


RF-31: Circling the Wagons: Professional Practice Environments,Interprofessional Education and Collaborative Practice asAntidotes to Tribalistic Tendencies Patrick Clifford

RF-32: The Re-emergence of the Free-Standing Social WorkDepartment – Building Bridges and Expanding Horizons inOur ProfessionHope M. Rife

RF-33: Stigma, Mental Illness and Health Care: UnderstandingBarriers, Building Bridges Nancy Sheiman, Diane Benefiel

RF-34: North-South Partnership: Building Bridges Between CulturesBarbara Borsutzky

RF-35: Psychosocial Screening for DistressMargaret Meyer, Lakshmi Naik

10:15 a.m. – 10:45 a.m. Check out and Coffee Break


RF-36: Alcohol Screening and Brief Intervention (SBI) for Trauma Patients Colette Deveau, Keri-Ann Brunson

RF-37: Reclaiming Our Profession: A Peer-Led Educational Modelfor Hospital Social WorkersKaren Badger

RF-38: Assessing Readiness for Change: A Novel Application ofthe Transtheoretical Model of Health Behavioral Changes ina Pre Renal Insufficiency Clinic Stephen Giles

RF-39: The Social Worker and the Banker – How I FoundMeaningful Metrics for Measuring Medical Social WorkPractice Results Alice Scesny Palmer

RF-40: Creating Healthcare Options for Inpatient Care andEmergency Services (CHOICES): A Social Work and HomeCare Partnership Across the Transition of CareKathleen Wade, Kathleen Gold

11:45 a.m. – 12:00 p.m. Transition Break with Refreshments


W-16: Beyond Parallel Play: Creating a Highly Evolved, SynergisticSocial Work and Nursing Partnership in Care Management Shawna Grossman Kates, Kathleen A. Bower

W-17: Differing Health Care Access for Legal and UndocumentedImmigrants: Legal and Ethical Issues for Social Workers Elaine Congress, Fernando Chang-Muy

W-18: Be the Lion or Be the Lunch – Part 2Pam Thompson

W-19: Quicker and Sicker: The Role of Social Work inAmeliorating Moral DistressKate Doyle, Althea Gibb-Carsley, Shannon Torhjelm

W-20: Biofeedback – A New Frontier in Medical Social Work:Assessment and Treatment Using Biofeedback with MultiplePatient Populations - Theory and DemonstrationKrystal Angevine

1:30 p.m. Conference Adjournment

43RD ANNUAL MEETING AND CONFERENCEConference Schedule

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Schedule

1. Social Service Health Care inHIV/AIDS Patients on ARVT (AntiRetro-Viral Treatment)Orlando Chirrinze, Chibuto Regional Hospital,Chibuto, Gaza Province, Mozambique

2. Redefining Scope of Practice:Institutional Change andMentorship, the Neonatal IntensiveCare Group Work ExperienceKathaleen Quinn, MSW, RSW, Team Leader,Social Work, Neonatal Intensive Care Unit, RoyalAlexandra Hospital, Edmonton, Alberta, Canada

Richard Feehan, MSW, RSW, PhD (student),Instructor, Faculty of Social Work, University ofCalgary, Edmonton, Alberta, Canada

3. The International Expansion ofHospice Across Cultures: A Historical Perspective and theImpact on Current Social WorkPracticeLorie Cabitac, LMSW, Social Work Counselor,University of Texas M.D. Anderson CancerCenter, Houston, Texas

Teresa Flores, LMSW, Social Work Counselor,University of Texas M.D. Anderson CancerCenter, Houston, Texas

4. Social Work Internal Auditingfor Performance ImprovementWilliam Cabin, ABD, JD, MSW, MA, AssociateVice President, Quality Improvement & Evaluation,The Fortune Society, New York, New York

5. Mentoring for Social Workers inHealth CareJudy Vokey-Mutch, MSW, RSW, DischargePlanning Coordinator, Ottawa Hospital, Ottawa,Ontario, Canada

6. A Career Advancement Modelfor Medical Social WorkAlice M. Scesny Palmer, MSW, LISW, Director,Department of Social Work/Child Life Program,Cleveland Clinic Foundation, Cleveland, Ohio

7. From Frustration to Possibility:Bridging the Gap between SocialWork Practice and MeasurableOutcomesSusan Hogman, BSW, MSW, RSW, DirectorSocial Work Services, BC Centre for Ability,Vancouver, British Columbia, Canada

Raman Kullar, BSW, MSW, RSW, Social Worker,BC Centre for Ability, Vancouver, BritishColumbia, Canada

Barbara Borsutzky, BSW, MSW, Social Worker,BC Centre for Ability, Vancouver, BritishColumbia, Canada

8. Enhancing Empathy andSensitivity: Using the ExpressiveArts as an Innovative PracticeApproach for Understanding BreastCancerIrene R. Korcz, PhD, LCSW, Senior Social WorkCounselor, University of Texas M.D. AndersonCancer Center, Houston, Texas

9. The Art of Influence -UtilizingSocial Work Skills to ProvideLeadership in a Community-BasedAgencyAngela Kwok, MSW, RSW, Executive Director,BC Center for Ability Association, Vancouver,British Columbia, Canada

10. Changing Perceptions: If WeDon’t Do It, Who Will?Tena Gardiner, LCSW, Senior Social WorkCounselor, University of Texas M.D. AndersonCancer Center, Houston, Texas

Lynn Waldmann, LCSW, Senior Social WorkCounselor, University of Texas M.D. AndersonCancer Center, Houston, Texas

11. The Building Blocks ofKnowledge: A Retooling of aContinuing Education ProgramDon Clark, LMSW, Social Work Counselor,University of Texas M.D. Anderson CancerCenter, Houston, Texas

12. Proton Therapy and theSeemingly ‘Well’ Cancer Patient:Expanding Horizons in Social WorkPracticeSloane R. Caskey, MSW, LCSW, Social WorkCounselor, University of Texas M.D. AndersonCancer Center, Houston, Texas

Wendy Evans, LCSW, Social Work Supervisor,University of Texas M.D. Anderson CancerCenter, Houston, Texas

13. Building a Safe Bridge to StemCell Transplant: The SocialWorker’s Responsibility?Stephanie Ostrosky, LCSW, Senior Social WorkCounselor, University of Texas M.D. AndersonCancer Center, Houston, Texas

Lisa Arzymanow, LMSW, Social Work Counselor,University of Texas M.D. Anderson CancerCenter, Houston, Texas

14. Expanding Horizons: Creatinga Support Group to Meet theUnique Needs of Young Adults inCancer TreatmentAmy G. LaMarca, LMSW, Social Work Counselor,University of Texas M.D. Anderson CancerCenter, Houston, Texas

Christine Durlam, LMSW, Social Work Counselor,University of Texas M.D. Anderson CancerCenter, Houston, Texas

Kelly Kaskie, LMSW, Social Work Counselor,University of Texas M.D. Anderson CancerCenter, Houston, Texas

15. Human Subject Protections inMental Health ResearchKatherine J. Whorton, MSW, LCSW-C, ClinicalResearch Advocate, National Institutes of Health,Clinical Center Social Work Department,Bethesda, Maryland

16. All Things to All People: A Social Worker’s Unique Role as aCultural AmbassadorApril Greene, LMSW, Social Work Counselor,University of Texas M.D. Anderson CancerCenter, Houston, Texas

Kimberly Unger, LMSW, Social Work Counselor,University of Texas M.D. Anderson CancerCenter, Houston, Texas


Poster Presentations

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Posters

The poster sessions are innovative displays of education materials narrated by the presenters who willbe available to discuss their subjects with you during exhibit hours. Three awards will be conferred forposters which promote social work excellence in clinical expertise, leadership, and working with specific

populations. All attendees will have the opportunity to cast their vote for the winners. Posters will beavailable for viewing at the Welcome Reception, all day Thursday and through 10:45 a.m. Friday withthe winners announced Saturday at the Closing Session and Lunch. Presenters will be available to talk

about their posters during exhibit hours. See page 12 for the Exhibit & Poster schedule.

17. I’ll Be There: The Value ofInformal Peer Support in anOncology SettingMarie C. Silva, LCSW, Social Work Counselor,University of Texas M.D. Anderson CancerCenter, Houston, Texas

18. Crossing the Bridge between theEast and the West: CommunicationStrategies for the Chinese Client andthe Western ClinicianCarmella Rose Wygant, OTR, MSW, LCSW, SocialWork Counselor, University of Texas M.D. AndersonCancer Center, Houston, Texas

19. Social Workers Initiate “GlobalHealth Awareness” Lecture SeriesMay Mamiya, LCSW, CCM, Director, CaseManagement, Vassar Brothers Medical Center,Poughkeepsie, New York

20. Translation of the “Profile ofAdaptation to Life-Medical”Psychosocial Screening Instrumentinto SpanishKarlynn BrintzenhofeSzoc, PhD, MSW, LCSW-C,OSW-C, Associate Professor, Tenured, CatholicUniversity of America, National Catholic Schoolof Social Service, Washington, DC

Margo Aron, LCSW-C, Program Supervisor,National Institutes of Health, Clinical CenterSocial Work Department, Bethesda, Maryland

Christine Callahan, LCSW-C, National Institutesof Health, Clinical Center Social WorkDepartment, Bethesda, Maryland

21. Crossing Borders in HealthCare: Enhancing Critical ThinkingSkills of Social Workers byAdapting Nursing PreceptorProgramDoralyn Benson, MSW, LISW, Manager, SocialService Department, St. Luke’s Hospital, CedarRapids, Iowa

Nancy Hagensick, MSW, LISW, Palliative Careand ICU Social Worker, St. Luke’s Hospital,Cedar Rapids, Iowa

22. Developing a ClinicalAdvancement Program for SocialWork ProfessionalsChristopher Baldez, LCSW, Interim AssistantDirector, Texas Children’s Hospital, Houston,Texas

23. Transitions from Caregiving:Participatory Action ResearchInvolving Participants Who LiveWith a Mental IllnessKathleen Thompson, B.A. (Hons), MSW, PhDCandidate, University of Calgary, Calgary,Alberta, Canada

24. The Impact of HurricanesKatrina and Rita on a Social WorkPractice and the Challenges Createdby Natural Disasters to those inLeadershipClemencia Lara, LMSW, Social Work Counselor,University of Texas M.D. Anderson CancerCenter, Houston, Texas

Karen Newman, LCSW, Senior Social WorkCounselor, University of Texas M.D. AndersonCancer Center, Houston, Texas

Margaret Meyer, LCSW, Director Social Work,University of Texas M.D. Anderson CancerCenter, Houston, Texas

25. Pediatric Multiple Sclerosis:Developing Innovative Resourcesfor an Underserved PopulationMarianne Doyle, MSW, Pediatric Clinical SocialWorker II, UCSF Children’s Hospital, SanFrancisco, California

Carma Willers, BSW, LSW, Medical SocialWorker, Pediatrics, Mayo Medical Center, LaCrescent Minnesota

Stephanie Mincer, LMSW, Vice President ofPrograms, National MS Society Upstate NewYork Chapter, Rochester, New York

26. Building Bridges…From CancerDiagnosis to Cancer SurvivorArlene A. Mathew, LMSW, Social WorkCounselor-Administrative, University of TexasM.D. Anderson Cancer Center, Houston, Texas

27. The Tempest is Raging -Growing Leaders and ManagersWho Guide the Ship ThroughDiverse International WatersSusara A. Joubert, LCSW, Senior Social WorkCounselor, University of Texas M.D. AndersonCancer Center, Houston, Texas

28. Growing, Playing and LearningSafely: Social Work Takes aLeadership Role in Children’sEnvironmental HealthBambi Fisher, LCSW, Social Work Manager,Mount Sinai Medical Center, New York, New York

29. Adventures in FieldInstruction: Management of PowerDifferentialsFay Lim-Lambie, BA, BSW, MSW, RSW, SocialWork Practice & Education Leader, St. Michael’sHospital, Toronto, Ontario, Canada

Jordan Lewis, MSW, RSW, Clinical Social Worker& Field Instructor, St. Michael’s Hospital,Toronto, Ontario, Canada

Blossom White, BSW, RSW, Clinical SocialWorker & Field Instructor, St. Michael’sHospital, Toronto, Ontario, Canada

Keri-Ann Brunson, MSW, RSW, Clinical SocialWorker & Field Instructor, St. Michael’s Hospital,Toronto, Ontario, Canada

30. “Maybe It’s Better to NotKnow”: An Exploratory Study ofPeople Living with Late StageParkinson’s DiseaseStephen Giles, MSW, RSW, Social WorkResearcher/Clinician, Toronto Western Hospital,Toronto, Ontario, Canada

Janis Miyasaki, MD, MEd, FRCPC, AssociateClinical Director, The Movement Disorders Centre,President, Medical Staff Association, TorontoWestern Hospital, University Health Network,University of Toronto, Toronto, Ontario, Canada

31. Exploring the Discourse andExperience of Loss in Late LifeIlyan Ferrer, BSW, MSW Candidate, McGillUniversity School of Social Work, Montreal,Quebec, Canada

Amanda Grenier, BSW, MSW, PhD, Faculty,McGill University School of Social Work,Montreal, Quebec, Canada

Lisa Trimble, BA, MA, Doctoral Student(Education), McGill University School of SocialWork, Montreal, Quebec, Canada

Megan Harvey, BA Candidate in Anthropology,McGill University School of Social Work,Montreal, Quebec, Canada

32. Managing the PsychosocialAspects of ALS Across the FamilySpectrumJanra Rankin, MSW, LSW, Social Worker,WPAHS/Allegheny General Hospital, Pittsburgh,Pennsylvania

33. Family Members of TraumaPatients and Anxiety; Implicationsfor Communication with theTreatment Team, Satisfaction, andHospital Financial PerformancePeggy Howell Beall, MPM, MSW Intern(California University of Pennsylvania), WPAHS/Allegheny General Hospital, Pittsburgh,Pennsylvania

43RD ANNUAL MEETING AND CONFERENCEPoster Presentations

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Posters

Please note that all conference materials will bepublished in English and all presentations will bedelivered in the English language.

CONTINUING EDUCATION CONTACT HOURS CALIFORNIA: The 43rd Annual Meeting and Conference ofthe SSWLHC has been approved for 16 continuing educationcontact hours for LCSW/MFT’s as required by the CaliforniaBoard of Behavioral Science, Provider #2402. In addition, thefull-day Pediatric and Home Health Care Intensive Workshopsoffered on April 2, 2008 have been approved for 7.0continuing education contact hours and the half-day Intensiveworkshops also offered on April 2 have been approved for 4.5continuing education contact hours for LCSW/MFT’s asrequired by the California Board of Behavioral Science.

NASW: This program is approved by the National Associationof Social Workers (provider #886398866) for 16 continuingeducation contact hours. In addition, the full day Pediatric andHome Health Intensive Workshops offered on April 2, 2008have been approved for 7.0 continuing education contacthours. Half-day Intensives have been approved for 4.5continuing education contact hours.

For a list of the state social work licensure boards that endorsethe NASW CE approval program, go tohttp://www.naswdc.org/ce/response.asp.

OHIO: Request for CEU approval for the 43rd AnnualMeeting & Conference has been submitted to the State of OhioCounselor, Social Worker and Marriage and Family TherapistBoard. Approval is pending.

Commission for Case Manager Certification (CCMC):The 43rd Annual Meeting & Conference has been approved for16 continuing education activity hours (approval #2627966873). The Pediatric and Home Health IntensiveWorkshops have been approved for 7 activity hours (approval# 6267966872) and half day Intensives have been approvedfor 4.5 activity hours (approval # 6267966871).

Contact Trish Keppler at SSWLHC Headquarters [email protected] for approval status or additionalinformation.

WHAT IS INCLUDED IN THE CONFERENCE FEE?• Unlimited course selection beginning with the Welcome

Reception on the evening of Wednesday, April 2nd andcontinuing through adjournment on Saturday, April 5th.

• Entrance to Exhibits and Poster Sessions

• Membership Meeting

• New Member, First Time Attendee Orientation

• Daily Continental Breakfasts

• Welcome Reception

• Boxed Luncheon on Thursday, April 4th

• Membership Reception

• Vendor Prize Raffle

• On-Site Conference CD-Rom with Speaker Handouts

GUEST FEEAdmittance to the Welcome and Membership Receptions isincluded in your registration fee, but you are welcome to bringa spouse or friend. The fee for a guest pass to either reception is$25. You may reserve a guest pass by checking the box on theregistration form page 34 or you can purchase a guest ticket atthe SSWLHC registration desk on-site.

PRE-CONFERENCE INTENSIVE WORKSHOPSAn additional $125 fee is required to attend an IntensiveWorkshop with the exception of the Veterans Affairs Intensivewhich is free of charge.

CONFIRMATION INFORMATION• Include payments with your registration form. All fees are

payable in US Dollars only. Send check, money order, orcharge authorization to: SSWLHC Meeting Registration, 100North 20th Street, 4th Floor, Philadelphia, PA 19103-1443.

• Faxed registrations must have payment secured with Visa,MasterCard, or American Express credit card and should befaxed to 215.564.2175.

• Early bird registration fees must be postmarked or faxed onor by March 3, 2008.

• All registrations faxed or postmarked after March 3, 2008will be processed at the regular registration fee with anybalance due onsite prior to receiving registration materials.

• A registration confirmation will be sent to you via email.The confirmation will include your payment receipt.

QUESTIONS REGARDING REGISTRATIONFor questions regarding the program or registration, pleasecontact SSWLHC Headquarters by toll-free phone at866.237.9542 or e-mail at [email protected]. No registrationswill be accepted by phone as the cardholder’s signature isrequired for credit card payments.

General Information43RD ANNUAL MEETING AND CONFERENCE

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Information

SUBSTITUTION/CANCELLATION POLICYWe all have unforeseen emergencies that may occur. In orderto accommodate these possibilities, we will accept notificationof cancellations up to 7 business days prior to the startconference (by March 24, 2008). Cancellations MUST BE INWRITING via fax or email and will be accepted for a refundless a $50 cancellation fee. Cancellation notification should befaxed to 215.564.2175 or e-mailed to [email protected] may send a substitute at any time. If the alternate is nota member, the non-member fee will be required.

REGISTRATION DESKPlease pick up all tickets, badges, and onsite registrationmaterials at the SSWLHC Registration Desk located in theHyatt Regency Montreal.

• Tuesday, April 1: 11:00 a.m. – 5:00 p.m.

• Wednesday, April 2: 7:00 a.m. – 7:00 p.m.

• Thursday, April 3: 7:00 a.m. – 7:00 p.m.

• Friday, April 4: 7:00 a.m. – 6:00 p.m.

• Saturday, April 5: 7:00 a.m. – 2:00 p.m.

EXHIBITSWe invite you to view and experience the latest products andservices exclusively suited for the buying needs of socialworkers. A vendor raffle will be held at the close of the exhibithall on Friday, April 5th. The prize is a free registration to the2009 Annual Conference. In order to participate, registrants willbe given an Exhibit Hall Passport. The form must be signed byparticipating exhibitors as you visit their booths. Only registrantswho have visited all exhibitors will be eligible to win. Registrantsmust be present to win.

EXHIBITS AND POSTERS HOURS

Installation: Wednesday, April 2, 20083:00 p.m. – 6:00 p.m.

Viewing: Wednesday, April 2, 2008Welcome Reception; 6:30 p.m. – 7:30 p.m.

Thursday, April 3, 2008Breakfast; 7:00 a.m. – 8:00 a.m.Lunch; 12:00 p.m. – 1:15 p.m.Break; 2:15 p.m. – 2:45 p.m.

Friday, April 4, 2008Breakfast; 7:00 a.m. – 8:00 a.m.Break; 10:15 a.m. – 10:45 a.m.

Dismantling: Friday, April 4, 2008; 10:45 a.m. – 12:00 p.m.

HOTEL AND TRAVEL INFORMATIONHotel Accommodations

Hyatt Regency Montreal1255 Jeanne-Mance Street PO Box 130Montreal, Quebec H5B 1E5

Rate: $159 Canadian Dollars per night plus tax

Reservations by Phone: 514.928.1234 or Toll Free 1.800.361.8234

The 43rd Annual Meeting and Conference of the Society forSocial Work Leadership in Health Care will be held at theHyatt Regency located in the heart of downtown Montreal.Although a block of rooms has been reserved for SSWLHC, itis important to make your reservations as early as possible.The SSWLHC special group of $159 Canadian Dollars plustax will be available through March 7, 2008 or until theblock of rooms is sold out, whichever comes first. Attendeesmust identify SSWLHC as the group name to receive thediscounted conference rate. Reservations can be made bycalling the hotel directly at 1-800-361-8234.

In the event that you need to cancel your reservation, pleasenote that the Hyatt Regency Montreal requires allcancellations to be made by 4:00 p.m. local time the day ofarrival or you will be charged one night’s room and tax.

Please contact Trish Keppler at SSWLHC Headquarters [email protected] if you are willing to share your roomwith another meeting attendee. You will be included on theSociety’s roommate list.

TRANSPORTATION Shuttle from Trudeau International Airport: "L'Aerobus"is the shuttle service from the airport to the Montreal CentralBus Station. The shuttle will stop at three hotels beforereaching the Bus Station. From there, a shuttle service isavailable to bring you to the Hyatt Regency Montreal. Thecost is $13 CAD one way or $22.75 CAD round trip. Theshuttle operates from 4:00 a.m. - 11:30 p.m. Pick up is at thebaggage claim area at the airport. Please note that the shuttlecan take anywhere from an 60 to 75 minutes to reach theHyatt Regency depending on the number of hotel stopsrequested by other shuttle riders.

Taxi: From the Tradeau International Airport, a taxi to theHyatt Regency Montreal is flat fee of $38 CAD one way. Thehotel is approximately a 20-40 minute drive from the airportdepending on the traffic and time of day.


General Information

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Information

TUESDAY, APRIL 1, 200811:00 a.m. – 5:00 p.m. Registration

12:00 p.m. – 6:00 p.m. Chapter Presidents’ Meeting andLunch

WEDNESDAY, APRIL 2, 20087:00 a.m. – 7:00 p.m. Registration

8:00 a.m. – 11:30 a.m. Health Care Social Work Consortium(by invitation only)

8:00 a.m. – 5:00 p.m. FULL DAY INTENSIVES

I-1 Pediatric Health Care Social Work IntensiveIntensive co-facilitators: Brenda Vernon Shepherd and Terri Hickam

Presenters: Karen Hood Johnson; Kimberly Allard; Jack Komejan;Eva Lim; Karen Seaver Hill

This workshop will focus on social work practice andmanagement in the pediatric setting. Presentations feature:Neurobiology of the Developing Brain: Implications for thePractice of Pediatric Social Work; Social Work Participation inStandardized Patient Exercise Project; Videography forPediatric Social Workers – An Innovative Approach.

The workshop will also welcome keynote speaker Karen SeaverHill, Director, Child Advocacy, at the National Association ofChildren’s Hospitals and Related Institutions (NACHRI) whowill provide a national legislative update on children’s healthissues focusing particularly on child abuse issues.


• Apply benefits of social work contribution to content andprocess of medical education.

• Describe specific ways in which pediatric social workersmay use neurobiological research findings to alter theirinterventions with children in various health care settings.

• Understand and apply the skills behind the use ofvideography in social work in the pediatric setting.

• Learn from NACHRI what is happening on the national sceneregarding child abuse prevention, programs and activities.

I-2 Home Health Care and Hospice Social Work Intensive Karen McDonald, Valerie Upton

This full-day home health and hospice intensive will bedevoted to covering topics of current concern for SocialWorkers in Home Health and Hospice. In addition to timelyand interesting topics throughout the day, lunch will providean opportunity for interactive networking. Time forinteraction with the presenters during the day is anticipated.

This annual intensive is a superb yearly opportunity toestablish relationships with other Home Health and HospiceSocial Workers from around the country.


• Learn about current issues of interest to this area of specialty.

• Obtain practical, day to day information to take back toyour own setting.

• Make contacts with other social workers who performsimilar functions and duties which can add in best practiceknowledge, benchmarking or other collaborative effortsthroughout the year.

12:00 p.m. – 5:00 p.m. HALF-DAY PRECONFERENCEINTENSIVE WORKSHOPS

I-4: Breath of Relief: Transforming Compassion Fatigue intoPositive Energy Flow

Karl D. LaRowe

This highly interactive intensive will help participants identifythe symptoms of compassion fatigue and burnout and offerspecific methods that they can immediately utilize totransform the “energy residue” of vicarious trauma intopositive energy flow. This workshop is a must for socialworkers who work with physically, emotionally or mentallytraumatized clients.


• Explain the causes, treatment and prevention of compassionfatigue, burnout, secondary traumatic stress, caregiverstress, countertransference, and vicarious traumatization.

• Identify the true causes of stress in personal andprofessional life.

• Understand how stress and burnout accumulate in the bodyas “energy residue.”

• Learn specific techniques to discharge energy residue andrecharge body and mind with energy and vitality.

• Re-discover your “true intention,” and unlock the powerand creativity of your natural self.

• Develop psycho-physiological coherence as the secret ofcompassion resiliency.

• Implement specific personal and organizational strategiesfor energy management

43RD ANNUAL MEETING AND CONFERENCECourse Descriptions

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Courses

I-5: Cultural Competency: Building Bridges to Understanding Dottie Reese

The changing demographics of the United States provideopportunities and challenges for health care providers andtheir institutions to create and deliver culturally competentsystems of care and services. Culturally competent servicedelivery can improve health outcomes, quality of care, andpatient satisfaction, decrease liability and eliminate racial andethnic health disparities.


• Develop and articulate an organizational rationale forcultural and linguistic competence in health care institutions

• Discuss assumptions, bias, perceptions and stereotypes andtheir impact on health delivery and outcomes.

• Analyze the concept of culture and primary and secondarydimensions of diversity and the lens through whichindividuals interpret their environment.

• Discuss the impact of cultural filters on cross culturalcommunication and communicating across differences.

I-6: The Essentials of Healthy Social & Sexual Life for Peoplewith ID/DD and Counseling People with ID/DD aboutHIV/AIDS Issues and Prevention Joel Levy, Bobra Fyne

This interactive intensive workshop will help social workersdevelop counseling and other supportive service skills in orderto assist people with mild to moderate ID/DD develop ahealthy social/sexual life. The presenters will also discussissues pertaining to the development of a social/sexual skillsbuilding program. In addition, the workshop will also focus ondeveloping counseling and other supportive service skills ofsocial workers in order to help people with ID/DD deal withHIV/AIDS issues and prevention. Techniques and tools thatcan help social workers deal with these issues and needs willalso be provided.


• Identify and describe the key components of a healthysocial/sexual life for people with ID/DD.

• Use several different techniques to counsel people withID/DD about how to have a richer social life.

• Discuss some of the common difficulties that arise during theimplementation of a social/sexual skills building program.

• Identify and describe the key issues related to HIV/AIDSprevention counseling for people with ID/DD.

• Employ several different techniques to counsel people withID/DD about HIV/AIDS prevention and safer sex behaviors.

• Discuss some of the common difficulties that arise during theimplementation of an HIV/AIDS counseling program.

5:15 p.m. – 6:15 p.m. New Member, First Time AttendeeOrientation

6:30 p.m. – 7:30 p.m. Welcome Reception with Exhibitorsand Premier of Posters

THURSDAY, APRIL 3, 20087:00 a.m. – 7:00 p.m. Registration

7:00 a.m. – 8:00 a.m. Continental Breakfast with Exhibits

8:00 a.m. – 10:15 a.m. Opening Session, KeynotePresentation and AwardsCeremony

Dr. Jo Ivey Boufford

See page 5 for course description andlearning objectives.



W-1: Parameters for Social Work Excellence in Health CareOrganizationsSusan Saunders

This is a workshop for social workers seeking to achieve andmaintain ‘best practice’ status in health care social work. Contentwill include: primacy of mission and values; vital contributionsto patient care excellence and business success; management ofmultiple allegiances; professional outcome measurement andmarketing; recruitment, training and mentoring for professionalexcellence, satisfaction and fulfillment; and creation of a culturethat inspires social workers, supports them in all aspects of theirpractice, and fosters their continued commitment to a sharedprofessional endeavor.


• Explore, revitalize and recommit to core social work values,beliefs and professional mission.

• Create and maintain a ‘gold standard’ professional practicethat contributes significantly to business success andclinical excellence.

• Create and maintain a sustaining professional culture inpolitically complex, often stressful and ever changinghealth care organizations.


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• Deepen understanding of the energizing and inspirationalimpact of visionary leadership on the social work ‘bodypolitic’ in a given organizational setting.

W-2: Youth Victims of Violence: An Intervention Program Jeff Rideout

This session is for anyone caring for children that witness orare victims of violence. It will describe a hospital-basedmultidisciplinary and multiagency intervention programdeveloped in response to a growing number of adolescentvictims of violence seen at Golisano Children’s Hospital, aLevel 1 Trauma Center in Rochester, NY.


• Discuss factors that contribute to victimization and re-victimization of adolescent victims of violence.

• Analyze processes to systematically assess and intervenewith victims of violence.

• Describe development of vital community and interagencylinkages for successful program development andimplementation.

• Discuss the significance of key interdisciplinarycollaboration in program development.

W-3: Collaborating Across Professional Borders: A SocialWorker Learns by Teaching PhysiciansRichard Woodrow

Our wildly changing environment brings new opportunities toenrich traditional collaboration with physicians. Doing sorequires leadership. This workshop explores how social workerscan leverage their formal and informal roles to influencedelivery of care, medical training, and physician behavior. Thepresenter draws on his experiences in organizationaldevelopment, particularly three initiatives he innovated:leadership development for physician leaders, facultydevelopment for teachers of medical students in small groups,and transition leadership for new physician executives.

The workshop will (1) describe and analyze how we assessedneed for these programs; positioned ideas for success; engagedphysicians; designed, implemented, evaluated programs;leveraged influence; (2) illuminate what we learned aboutphysicians and social workers as partners; (3) engageparticipants to draw practice implications for their own rolesand settings. Participants will test their assumptions aboutphysicians and social workers, identify challenges tocollaboration, and develop strategies to partner with physiciansand influence change. We will also consider implications forcollaborating across other professional boundaries.


• Identify and analyze how changing organizations createnew opportunities to collaborate with physicians and otherprofessionals in innovative ways, whatever one’s role in theorganization.

• Recognize and test out your assumptions about physiciansand social workers as professions and professional cultures.

• Generate practice principles and skills to foster and improvecollaboration with physicians, move past stereotypes andrigid inter-professional behaviors, and leverage influencethrough creative partnership.

• Transfer knowledge and skills from organizationaldevelopment to social work interactions with the physicianas “client” and partner.

W-4: Providing Evidence-Based Interventions in Health CareSocial WorkLinda Diaz, James Zabora and Members of the Committee onEvidence-Based Practice

This workshop examines how EBP can be integrated withsocial work practice in diverse health care settings. Specifictopics include theories that support EBP with definedinterventions and outcomes. Finally, a national expert willteach specific cognitive-behavioral interventions that can bedelivered at the bedside or in ambulatory clinics.


• Understand and apply specific theories that support EBP.

• Examine a framework of psychosocial interventions thatcan be delivered in diverse settings.

• Learn specific cognitive-behavioral interventions that canbe delivered by social workers in a range of health settings.


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W-5: Understanding the Undocumented and UninsuredMea Austin

An overview of our current immigration policies will shed lighton why so many people are circumventing the immigrationprocess, which ultimately increases the number ofundocumented patients in our communities. Understanding howto access potential state and federal benefits for theundocumented patient, including CMS Section 1011 “MMA”funds, is vital for social workers in today’s hospital environment.Financial assistance not only benefits the patient, it is critical tothe hospital. Discharge planning is complicated when a patientis undocumented and uninsured. It is crucial for Hospital SocialWorkers to have a basic understanding of the culturalenvironment that has created our undocumented crisis and thefunding sources available to assist the patient and the hospital.


• Analyze why there are so many undocumented alienspresent in our nation’s emergency rooms.

• Understand the state and federal benefits available to assist boththe patient and the hospital in treating undocumented aliens.

• Understand how to best approach discharge planning andthe ethical issues surrounding the care of undocumented,uninsured, patients.

12:00 p.m. - 1:15 p.m. LUNCH WITH EXHIBITORS


RF-1: Promoting Staff ExcellenceYvette Rolon

This session will present a practice model developed to involvemultiple levels of staff in developing a comprehensive staffeducation and training program. Participants will learn how todevelop individual annual educational plans to ensure thecompetence of individual staff members. The session will showhow to encourage staff to assume increased responsibility forprofessional development. Strategies for implementation indepartments of varying sizes will be discussed.


• Learn how to develop a comprehensive staff education andtraining program.

• Discuss effective staff education models and formats.

• Describe the development and implementation of selfdirected staff learning plans.

RF-2: Building Community/University Bridges: CapacityBuilding Partnerships in the Provision of Evidence BasedServices Related to Health and Mental Health of Older AdultsColleen Reed, Jessica E. Haxton

This presentation is for practice leaders and researchersinterested in embedding empirically-based interventions insocial and health services. Core content illuminates creativemechanisms for developing community–university partnershipsand a capacity-building framework for implementing evidence-based interventions. Discussion of implications addressespartnership infrastructure and the development and evaluationof service innovations.


• Learn creative ways of partnering with private foundations(funding sources).

• Learn how to engage community service providers andresearch institutions in partnership through a capacitybuilding framework.

• Learn how to achieve a better understanding of current useof evidence-based practice in local social service agencies.

RF-3: Psychological Needs and Care in Nursing Homes in KoreaJeong Hee Kang

This study builds an advanced knowledge about psychosocialcare in Korean nursing homes. The study explores residents’psychosocial needs and evaluates psychosocial services fromelderly Korean female residents’ perspectives. Three contentareas are: perception about nursing homes and self-image;autonomy and relationship issues; practice – relevance tospirituality and female identity.


• Describe the characteristics of residents who live in and diein nursing homes in Korea.

• Analyze psychosocial needs of elderly female residents innursing homes in Korea.

• Demonstrate how residents' psychosocial needs have beenaddressed in nursing homes in Korea.

• Discuss both culturally competent and gender-sensitivesocial work interventions in nursing homes in Korea.


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Courses

RF-4: Advocating in Healthcare: If Not Us, Who? Richard A. Siegel, Tom Tynan

This is a major national election year that will have significantimplications both for leadership in the United States' Congressand the White House. Our session will focus on how we associal work leaders can and should effectively advocate on thelocal and national level for issues that increase access tohealth care and services for all. Participants will be given abrief overview of the current political climate, learn how totarget interventions, and work to build coalitions/partnerships.It will provide the participants with a vehicle to help shape thedirection and activities of their organizations and Society forSocial Work Leadership in Healthcare's Advocacy Committee.It will provide an opportunity to explore how each of us canmake a difference.


• Integrate the knowledge gained in the keynote session byDr. Boufford into a healthcare advocacy agenda.

• Find out how to obtain information on advocacy issues and actions.

• Learn about the major health care proposals currentlyoutlined by the candidates for key federal offices.

• Understand the Advocacy Committee SSWLHC membersurvey results and how they can be part of moving ourmember advocacy issues forward.

RF-5: International Health IssuesMonica Qamar Zaman

All over the world people are facing economic, social andpsychological problems which are the main cause of all mentaland physical health problems. In this session, discriminationamong male and female children in developing countries willbe discussed as well as violence problems in the work placeand work conditions that affect your health.


• Bring awareness to people on how multiple forms ofviolence by family, strangers, state agents, domestic abuse,custodial abuse and mental and physical torture affect bothmale and females’ mental and physical health.

• Learn about reproductive health issues among women.

• Identify how discrimination among male and femalechildren affects their psychological and physical health.

2:15 p.m. – 2:45 p.m. Beverage Break in Exhibit Hall

2:45 p.m. – 4:15 p.m. Membership Meeting



RF-6: Social Workers: Front-Line Risk ManagersMargaret Doma, Laurie Fox

This session will allow social workers to recognize their role inthe identification, assessment, management and evaluation ofrisk for their clients, colleagues/teams, profession & theirorganization/health system.


• Learn how their skills enable them to identify, assess,manage & evaluate risk.

• Embrace a collaborative model of practice with colleaguesin areas of managing risk.

• Have a better understanding of risk management in health care.

• Recognize the importance of their role in the over-allmanagement of risk.

RF-7: Making Transitions, Crossing Borders: Social WorkAdvocacy with Transgender Individuals in the Health CareSettingCarrie Ross, PJ Two Ravens

Transgender individuals and their allies have keen understandingof crossing borders and building bridges—their very livesnecessitate such moves. This presentation will focus on theunique identity concerns and transitions of transgenderindividuals and the ways in which health care social workers aresituated to guide them through their crossings. Participants willexamine theoretical and practical models for providing care anddiscuss these in light of social work values and ethics. We willdiscuss actionable suggestions for making our health care settingsmore welcoming to transgender individuals and their loved ones.The presentation is meant as a deeper sequel to our broader-viewTBLG overview from the 2007 conference, but attendance there iscertainly not a prerequisite for participation here.


• Review population specific health care concerns andsocial/institutional barriers to access for transgenderindividuals.

• Discuss social work roles in guiding individuals through themultiple obstacles and opportunities they face as theytransition between various gender identities.


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• Identify and discuss models of treatment for transgenderhealth care including hormone and surgery-based genderreassignment. These models will include the HarryBenjamin standards of care (widely used) contrasted withInformed Consent or “primary care plus” models used insome primary care settings.

• Analyze and compare these models in light of social workvalues and ethics; discuss opportunities for social workimpact on programmatic and advocacy levels within ourrespective institutions.

RF-8: Mobilizing Thought into Action: CreatingOrganizational Change in a Hospital Setting with a PositiveSpace ProgramCherilyn van Berkel, Diana Tikasz, Lori Issenman, Fraser Hall,Valerie Spironello

This session presents the process used by Hamilton HealthSciences’ LGBTQ Task Force (led by front-line social workers)to move the idea of making the hospital safe for LGBTQpatients/ staff, to an organization-wide Positive Spacecampaign. Positive Space is defined by the task force as beingwelcoming and equitable to persons of all sexual and genderdiversities. The framework used for educating leadership andfront-line staff will also be presented.


• Learn how incidents of discrimination sparked thedevelopment of a task force that was used to mobilize anidea held by a few into an action plan for organizationalchange.

• Learn the process involved in establishing a Positive Spacewithin the health care setting, including issues to considerin terms of strategic positioning as well as the necessaryelements for success.

• Come away from this session with a definition of PositiveSpace as well as an understanding of what this might looklike in the hospital setting.

• Become familiar with a Positive Space Educational Planrooted in an anti-oppression framework.

RF-9: Top Down or Bottom-Up? Regional Delivery of ATertiary Pediatric Mental Health ProgramLaura Sergeant, Anna Marie Pietrantonio

This session will describe the development of a regionalchildren’s mental health program. Program development hasbeen informed by the literature, evidence-based practice, aregional needs assessment survey and ongoing evaluation. Theservice goal is to develop capacity across five diversecommunities within the region through the provision oftraining and collaborative clinical services. The session will beof interest to individuals engaged in program development,collaborative practice and the field of pediatric mental health.


• Describe the steps taken to develop a regional multi-disciplinary mental health program.

• View the development of a menu of service option asoutlined through the use of literature, evidence-basedpractice, a needs assessment and evaluation.

• Understand the utility and limitations of implementing aneeds assessment to inform service provision.

• Identify collaborative clinical service and educationthrough the use of case examples from the field.

RF-10: The SF36: How a Standardized PsychosocialEvaluation Outcome Measurement Tool Has Become the"Gold Standard" For Measuring Outcomes InternationallyRobert A. Miller

The SF36 is an internationally used outcome tool for clientsand programs. It is essentially a standardized psychosocialevaluation that has been used in thousands of studies. We willdemonstrate how to use this tool and provide a review ofarticles of interest to social workers.


• Learn how to use the SF36.

• Learn how to interpret results from individual surveys andaggregate data.

• Review international studies in Human Services that haveused the SF36 to measure outcomes.

• Learn how to implement an outcome study using the SF36in your practice / program using software that will beprovided to all participants.

6:30 p.m. – 9:00 p.m. Membership Reception


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FRIDAY, APRIL 4, 20087:00 a.m. – 6:00 p.m. Registration

7:00 a.m. – 8:00 a.m. Exhibits/Continental Breakfast

7:00 a.m. – 8:00 a.m. Past Presidents’ Breakfast


RF-11: Behavioral Health Outcomes: Demonstrating theValue of Our WorkMarcia B. Holman

Behavioral health providers continue to be pressed byregulators, funders and key constituencies to demonstrate thevalue of their work. This workshop, intended for practitionersand administrators, will explore the key concepts andprocesses involved in developing and evaluating outcomes inbehavioral health practice.


• Identify the issues and processes involved in trackingbehavioral health outcomes.

• Develop a plan to measure and quantify ongoing behaviorsusing a typical treatment plan.

• Use effective criteria to select standardized outcomemeasures for the specific practice and setting.

• Implement one objective and measurable outcomeinitiatives.

RF-12: The Importance of End-of Life Care Before and After DeathKelly Rabah

End of life care is one of the most important services we canoffer our patients and families in a hospital setting. Yet, it israrely done well, if at all. The argument for having an "ODA"or, "Office of Decedent Affairs" 24/7 program, staffed bymasters prepared social workers, is overwhelming.

1. Customer satisfaction scores increase; 2. Patient relationscomplaints and risk management involvement decrease; 3.Organ and tissue donation rates increase; 4. Direct care costsdecrease; 5. Morally and ethically the right thing to do-establish positive framework for grief and bereavementimmediately; 6. Hospital referrals increase.


• Discuss the cost - benefit analysis of end-of-life care.

• Establish a clear relationship between end- of- life care andcustomer satisfaction.

• Articulate how a multi-disciplinary team can work togetherto benefit the patient, family, staff, and collaborativeentities such as organ donor networks.

• Understand the importance of laying the foundation for apositive bereavement experience, from a customer serviceand a personal healing perspective.

RF-13: Creating Language Access in a Psychiatric Hospital: ADeaf and Hard of Hearing and Limited English Proficiency ModelKathleen S. Friedman, Barbara Waltman

In this session we will present a model for communication accessfor a language diverse patient population in a psychiatrichospital. We will define our LEP patient data collection;establishing a Language Bank Interpreter Service - competencyassessments, training requirements, verification of fluency for allinterpreters and bilingual clinicians; staff in-service education;policy, procedure, regulatory compliance monitoring.


• Establish procedures for assessing interpreter competency,providing appropriate training and verifying fluency.

• Review the tools for assessing interpreter competency,training, and fluency verification.

• Learn how to access and effectively use interpreter services.

RF-14: Building Bridges for TeamworkSuzan Mulligan

Over the past year, BryanLGH Medical Center formed a new CareManagement Department. This included the consolidation ofseveral areas and roles into care coordination and dischargeplanning with the purpose to improve care, satisfaction, lengthof stay, and outcomes. Once roles had transitioned and newteams had been formed, it became evident that the teams neededstructured time together with focused content to team build andlearn how to best work together to meet the goals and purposeof Care Management. This was done over the course of severalmonths, through ten different one hour team building sessions,including varied content related to teamwork. The core contentincludes: Trust, Roles, Expectations, Communication, WorkStyle, Accountability, Observation, and Mentoring.


• Recognize and discuss the need for a structured teambuilding curriculum.

• Model a curriculum unique to their environment andindividualized needs.

• Identify and evaluate the benefits of offering a structuredteam building curriculum.


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RF-15: Expanding Perspectives on the Cultural and HistoricalContexts of Social Work PracticeAnne L. Botsford

Countries’ cultures and histories provide different contexts forsocial work practice in end of life care and with aging parentsof adults with disabilities. This session contrasts practice inTaiwan and the US and in two historical periods to underscorethe significance of historical/cultural contexts for practice,research and policy.


• Discuss the importance of social workers appreciating theinfluence of historical events in shaping social workpractice in such areas as end of life care.

• Contrast the goals, priorities and resources of social workerswith practice experience in one country with that of anothercountry.

• Provide examples for discussing how practice within thecontext of another country’s history and culture requiresexpanding one’s assumptions and perspectives on specificsocial issues, such as caring for adults with intellectualdisabilities.

• Analyze the process of “cross-cultural transmission,” inwhich social work practice, research and policydevelopment in one country may promote the effectivenessof practice in another country.

9:00 a.m. – 9:15 a.m. TRANSITION BREAK


RF-16: Building Bridges: The Critical Link betweenSupervision and Competency in Motivational InterviewingCarlean Gilbert

Research findings indicate that the success of MotivationalInterviewing (MI) is associated with ongoing supervision.Assuming participants have fundamental knowledge of MI,the presenter will introduce supervisory strategies thatmaintain the integrity of the approach. Methods for coaching,providing feedback and integrating MI with other clinicalapproaches will be emphasized.


• Evaluate the impact MI approaches on clinical outcomes.

• Use clinical data in providing feedback and coaching tosupervisees.

• Integrate MI with other clinical approaches.

• Recognize contraindications for use of MI.

RF-17: Unpacking How Mothers and Fathers ConstructTheir Roles to Care for a Child with a Chronic HealthCondition or DisabilityTed McNeil, David Nicholas

This workshop, intended primarily for clinicians, summarizesa program of research aimed at providing an in-depthunderstanding of mothers’ and fathers’ experiences of caringfor a child with a chronic health condition or disability. Anexploration of their experiences as individuals will bepresented followed by an examination of how mothers andfather co-construct their parenting relationship together. Amodel will be analyzed and implications for clinical practicewill be discussed.


• Understand the experiences of mothers and fathers whocare for a child with a chronic health condition or disability.

• Understand the ways that mothers and fathers co-constructtheir relationship together.

• Analyze a model that integrates the knowledge from thisresearch.

• Discuss the implications for clinical practice and familycentered care.

RF-18: Tools to Expand Social Work Practice in PrimaryCare ClinicsPam Lynch

The Model for Social Work Practice in a Primary Care Clinic isa conceptual model that describes patients at varying levels ofhaving their personal needs met and lists interventions that asocial worker can utilize to assist patients in fulfilling theirbasic needs. The implications of not having one’s needs meton health will be discussed. To allow this Model to be utilizedacross Primary Care clinics with accuracy (reliability) anassessment was developed, along with a coding protocol. Theassessment tools and research to test the inter-rater reliabilitywill be shared. This Model was developed for a VeteransAffairs Medical Center, a capitated model for heath care. Theapplicability of this Model to other health care systems bothwithin the United States and other countries will be discussed,as well as implications for further research.


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• Conceptualize the vast role of Social Work in a primary care clinic.

• Use assessment tools.

• Discuss the applicability of the Model to various healthsystems internationally.

• Discuss implications for further research.

RF-19: Culturally and Linguistically Appropriate Services –Taking the Lead in Implementing the CLAS StandardsWilliam J. Kirkpatrick

The final national CLAS standards were published in the FederalRegister on December 22, 2000, and there is a crosswalk to theJCAHO Standards. This workshop will demonstrate how socialwork leaders can take the lead in assisting their respectiveinstitutions, meet and exceed the standards.


• Learn about the CLAS standards and the JCAHO crosswalk.

• Review examples of how an institution conducted anassessment of compliance with the CLAS standards and theresulting work plan.

• Discuss methods of how social work leaders and their staffcan take the lead in achieving compliance with thestandards.

• Discuss outcomes that can be demonstrated by providingculturally and linguistically appropriate services.

RF-20: Everything Old is New Again: The Development ofa Model to Support Professional Practice in a LargeCanadian Teaching HospitalKaren Nelson, Carol Murphy

Program management structures in hospitals significantlyreduced the access which social workers have for professionspecific training and skill development. The presentation willdescribe a model developed to provide clinical supervision,mentoring and staff development sessions in order totrain/support new and experienced social workers in ahealthcare setting.


• Receive an overview of the professional practice model andthe process for its development will be offered outlining thesupervision, mentoring and staff development programs.

• Familiarize themselves with the Core Competenciesdeveloped as a focus for supervision and skill development.

• Hear about the evaluation of the supervision and mentoringprograms based participant feedback.

• Gain knowledge concerning the challenges of developing aprofessional practice model in a program managedenvironment.

10:15 a.m. – 10:45 a.m. Coffee Break with the Exhibitorsand Raffle for the 2009 ConferenceGiveaway

10:45 a.m. Exhibitors and Posters Tear Down


W-6: Social Work Leadership: From the Idea to theBusiness PlanGreg Jensen, Polly Jones

In today’s healthcare environment, social work must be ableto demonstrate the value they add to delivering quality, safepatient care and to be able to do so in a language thatadministrators, especially CFOs understand. In many cases,this means taking the skills already learned, such asassessment and planning for patients/clients, and translatingthem into a business plan format.

This 90 minute session will provide participants in most healthcare settings with the practical tools necessary to take an ideafrom conceptualization to implementation using a templatewhich will provide both the service rationale and the financialfoundation to increase the chances of approval. The facultywill provide both the foundational learning’s and actualbusiness plan examples to ensure participants leave with boththe knowledge and the tools necessary to go back to theirorganizations and develop a business plan.


• Analyze how to define value added services in yourdepartment/agency.

• Identify the process to take a new idea or concept to theproposal stage.

• Discuss business plan development using practicaltools/templates for completing.

• Provide an example of a business plan for a new socialwork service.


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W-7: Ethics Based Interventions with Patients and FamiliesIdentified as DifficultPatricia O’Donnell

A common challenge from the health care team to social workis to “make them behave”. Social work expertise andleadership can develop and implement an ethics basedapproach to the value laden issues associated with managingpatients and families identified as difficult with a focus onsupporting effective and compassionate care.


• Identify the factors that contribute to the labeling ofpatients and families as difficult.

• Develop and implement a range of interventionsencompassing all parties to manage difficult behavior.

• Increase the visibility and appreciation of the social workcontribution in the health care setting toward improvingpatient care and satisfaction.

• Refocus the health care team’s commitment to theimportance of the dignity and worth of the person in allaspects of caring.

W-8: Joint Cosmmission and Social Work: Building theBridge to AccreditationSusan Stevens

Building the bridge to accreditation includes developing andsustaining your department’s compliance with JointCommission and other accrediting agency standards. SocialWorkers participate in multidisciplinary teams that screen,assess, and treat patients, educate patients and families, andcoordinate the patient’s progress through the continuum ofcare. Sustaining readiness for an unannounced survey can bean overwhelming task. This workshop is designed to help siftthrough the language of standards and identify those that aresignificant to Social Work leaders and staff. Review of thesurvey process will address the role Social Workers playduring the 3-4 day on-site survey visit. Basic steps arediscussed to alleviate survey fear and anxiety.


• Learn applicable Joint Commission standards for Social Work.

• Understand the Joint Commission Survey Process.

• Discuss basic steps in sustaining survey readiness.

W-9: Crossing Age and Generational Boundaries:Methodological Questions of Intergenerational Research Amanda Grenier, Winnifred Hunter, Ilyan Ferrer

Academics and professionals that aim to understand and planfor aging societies are most often younger than studyparticipants and the benefactors of social programsthemselves. However, the appropriateness of suchintergenerational practice is beginning to be questioned. It hasbeen suggested that only older people should conductresearch, consult and plan programs for older people. Tounderstand the benefits and pitfalls of such an approach,research encounters between younger and older people will beused as an example from which to explore the question: whathappens when individuals attempt to reach across age andgenerational boundaries? Situating age and generation asorganizing principles, insights will be gleaned from theanthropological insider-outsider debate, linguistic work onage-based differences, and emotional associations andidentification across the age and generational boundaries.Arguing that the ways in which older and younger peoplerelate to each other may hold the potential for connectionand/or conflict between the generations, results suggest thatage and generation be considered one of the many sociallocations that may impact the research process and outcomes.Researchers and policy makers of all ages must begin to reflecton their involvement with age and generational boundaries.


• Identify issues and concepts related to crossing age andgenerational boundaries in research and practice.

• Understand how intergenerational dynamics may impactthe clinical and research process.

• Explore and reflect on case examples and their own practice experience.

W-10: Paradigms for Supervision in a Changing Health Care EnvironmentCandyce S. Berger, Goldie Kadushin, Mark de St. Aubin, Carlean Gilbert

The impact of cost-containment and the privatization ofhealth care on social work have been documented in theliterature. A major area of concern is the impact on socialwork supervision. This concurrent workshop will address thechanging paradigms of social work supervision and explorecreative supervisory strategies.


• Identify the various models of supervision that are currentlybeing used in health care settings.


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• Critique these models in terms of their usefulness, efficiencyand effectiveness.

• Discuss creative strategies/programs within social workdepartments to address the supervisory needs of staff.

12:30 p.m. – 1:30 p.m. Lunch on your own

1:45 p.m. – 2:45 p.m. CONCURRENT REPORTS FROMTHE FIELD– BREAKOUT SESSION 7

RF-21: Management Solutions: Development of Social WorkCareer Ladder and Staffing Model in Healthcare to ImproveStaff Satisfaction and RetentionKimberly Harris

This presentation explores the management and retention ofprofessional social work staff through the development of aCareer Ladder and Staffing Model in the acute care hospitalsetting.

The day to day role of medical social workers can leave themfeeling “used up”, “empty” and “frustrated”, to repeat thewords of my staff. With seemingly no place to go but out, staffoften leave the field of Medical Social Work in search of othermore fulfilling roles/occupations.

We will explore the use of a Social Work Career Ladder toenhance the professional work life satisfaction for MedicalSocial Work staff. In addition, we will explore thedevelopment and implementation of a Staffing Model tobalance caseloads and reduce staff burnout due to chronicallyhigh caseloads and interruption of work/life balance.


• Recognize staff burnout: symptoms, causes, and consequences.

• Recognize leadership qualities in staff and encouragingpersonal and professional growth.

• Manage expectations- Reality Therapy for Administration.

• Create a solution oriented Department.

RF-22: How to Implement Evidence Base PracticesDavid L. Neal

The presentation will report on the experience and lessonslearned of implementing multiple EBPs in an agency. Anorganized study surveyed administrators, clinicians, patients,and others about the important factors which went into thesuccessful implementation and sustainability of the EvidenceBased Practices. Administrative, clinical, cultural, and changemanagement factors will be discussed. A Manual has beenproduced and is in the process of being published.


• Learn about the administrative, clinical, agency,community, patient, and other factors that must beaddressed when implementing an Evidence Based Practice.

• Learn about the importance of process in implementingEvidence Based Practice.

• Learn about the importance of following fidelity for anEvidence Based Practice.

• Learn about how to sustain an Evidenced Based Practice.

RF-23: Establishing Group Work Programs: Benefits forClients, Social Workers, and Health/Mental Health UnitsHal Lipton


• Recognize the value of the group for certain clients.

• Recognize how conducting groups raises the value of thesocial worker.

• Gain more recognition/esteem for Health/Mental Health Units.

• Become familiar with the skills of preparation, beginning,leading and ending groups.

• Discern similarities and differences in working withindividuals and groups.

RF-24: Toward an Interdisciplinary Model of ClinicalSupervision in Addictions and Mental HealthJane Paterson, Marion Bogo

Led by social work and nursing advanced practice clinicians,a model of clinical supervision for multidiscipline staff inmental health and addictions was developed. Concepts andpractices were culled from practice wisdom, professionalliterature, and empirical studies to meet the needs ofcontemporary health care environments and will be presented.


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• Familiarize themselves with an approach to clinicalsupervision for a range of mental health professionals,including nurses and social workers. The approach includesconcepts, principles, and supervision practices.

• Learn about the state-of-the art research on clinicalsupervision in social work, nursing, and allied mentalhealth professions including similarities and differencesbetween professions.

• Learn how social work supervisors and social work academicscan work together to provide leadership to other disciplinesto develop interdisciplinary models of clinical supervision inhealth settings and to address tensions between the traditionsand approaches of various professions.

RF-25: Leadership in Case Management: It’s Not Just ForNurses AnymoreEdward Woomer

The workshop will describe the successful transition from SocialWork Director to Director of multiple departments includingcase management and Utilization Management Services.Practical experience will be shared with the audience around thedevelopment of a knowledge base and tools that have led to thesuccessful integration of social work and case managementfunctions under the direction of a Social Work leader.


• Present a successful strategy and rationale for a social workdirector to be the leader in an integrated case managementservice model.

• Describe the functions of nurse case management andutilization management tasks, vocabulary and successfultools to measure performance.

• Briefly examine a successful denial management programfor case management under social work leadership.

• Discuss the leadership skills necessary to transition from aSocial Work Director to a director of multiple departmentshighlighting the case management aspects of the model.



W-11: Our Leadership Potential: The Critical Element ofHealth Care Social Work PracticeJudith Trachtenberg, Sona Euster

Leadership is critical at all levels of health care social workpractice. Why then is it so difficult to identify, teach, andultimately practice? This workshop will explore impedimentsstemming from education and work situations experienced byclinical social workers and their managers in attaining aleadership driven practice. It will also discuss barriers, avenuesfor change, and ways to enable clinical staff to reach practiceexcellence.


• Define and discuss the need for leadership in health carepractice in the 21st century.

• Analyze and understand variations in social workers as theypertain to interest in, and ability to, embrace leadership roles.

• Discuss willingness and ambivalence of current leaders toshare governance and to mentor staff.

• Develop strategies that enable staff to assume leadershiproles.

W-12: Hospital Length of Stay: Social Services as anImportant FactorConstance Lechman, Sydney Duder

Today’s focus in health care is on cost reduction and greaterefficiency. The results of a database that captured length ofstay, medical diagnosis using diagnostic related groups (DRG),PIE classification, discharge destination and patientdemographics are described in this presentation. The cases,from three hospital sites and services in medicine and surgery,demonstrated that psychosocial problem severity is asignificant predictor of length of stay, and that social servicestherefore have a valuable role in hospital care.


• Identify predictors of length of stay.

• Learn the importance of social work in health care.

• Understand the use of data in positioning social work inhospitals.


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W-13: New Manager WorkshopWilliam Tietjen, Ruth Marks-Swift

This interactive workshop is designed for the new(er) socialwork manager in health care to explore familiar professionalknowledge and skills that are essential for effective leadershipin today’s dynamic health care environment. The content willfocus on how core social work knowledge, skills and values areused to successfully manage the complex interrelationships inthe workplace among staff, teams, other department and theorganization in order to maintain a positive work environmentand to positively impact the client service delivery system.


• Define the relationship between core social work knowledge,skills and values and the practice of effective leadership andmanagement for the newer social work manager.

• Explore these skills in the management tasks of humanresource development, decision–making and changemanagement.

• Identify strategies for career networking and development.

W-14: Research Updates in Women’s Mental Health: WhatYou Don’t Know May Hurt You (and Your Patients)Kathleen M. O’Leary

This workshop will provide an overview of recent research inareas of women’s mental health, such as perinatal depression,anxiety disorders, including post-traumatic stress disorder, andeating disorders, that often occur in individuals who present ingeneral medical practices and ob-gyn offices. Genderdifferences in frequency of specific disorders will be described.Online resources will be presented that will help social workersstay up-to-date in pertinent mental health research.


• List the major mental health disorders that occur morefrequently in men and in women.

• Describe the risk of mood disorders occurring during andfollowing pregnancy.

• Discuss the differences in how men and women are exposedto and respond to trauma.

• Know where to obtain accurate information about currentrelevant mental health research.

W-15: A Patient-Provider Collaborative Model: NewOpportunities Dana B. Marlowe, Rachel Robinson

Our session will be intended for many levels of social workpractice (front-line workers, management, etc.). It will addressthe on-going critical issue of the quality of access andutilization services available for members of particularcommunities and resides around two critical obstacles: 1)cultural competency between patient and health care providerand; 2) the absence of the shared meaning of communitybetween the patient, their families, and the institution ofhealth care. The presentation will utilize a case example as areference point to illustrate a conceptual model. This modelhas implications for addressing multiple social determinants ofmaternal and perinatal health issues. We will alsoconcurrently address the mental health issues that go alongwith biological or health related issues.


• Facilitate the examination of previously unexaminedperceptions of cultural competency as it relates to maternaland pediatric health care.

• Further explore the significance of the relationship betweencommunity and quality of access and utilization of healthcare services.

• Help recognize resources in their own organization thathelp them to address and bridge the abyss between patients’experiences in their community and their experiences inhealth care institutions.



RF-26: Strategy for Community Care Solutions: LookingAcross the BorderJane J. White, Leigh Wade

Southwest Florida’s Area Agency on Aging thought “outsidethe box” by inviting an executive from Canada’s OntarioCommunity Care Access Centers to join their team to create aseamless customer centric community long-term care system.Organizational systems, processes, and change managementexamined in this cross-border collaboration identifiesstrategies for teambuilding across the care spectrum.


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• Discuss opportunities for international collaboration asleadership initiatives.

• Identify organizational behaviors and cultures affectingchange.

• Understand Internal and External Power and Politics inOrganizational Change.

RF-27: Measuring and Tracking Performance Outcomes inHospital-Based Social Work PracticePamela Young, Beth Huber

This session will introduce a performance-based outcomemeasurement system based on the Results Accountabilityframework developed by Mark Friedman. Instructors willdescribe the framework used, mechanisms for measurementand tracking, and actual application to the practice setting.Session will be interactive using audience examples todemonstrate how to develop performance measures.


• Identify specific practice areas for application in their ownsettings.

• Identify four domains for performance measurement.

• Discuss techniques of data capture and monitoring systems.

RF-28: Social Work Leadership as Part of a Home BasedMedical TeamHelena Ross

The Visiting Doctors Program of Mount Sinai Hospital in NewYork City is the largest academically medical based house callprogram in the nation. Social work is valued and includedboth on the administrative team, and as home visitors whowork with the interdisciplinary team to help maintain elderlyand younger homebound individuals in the community.


• Describe this unique model of care.

• Describe a positive “non-institutional” model for socialworkers working with the frail elderly.

• Describe the leadership social workers can provide in aninterdisciplinary team of this type.

• Describe how one would recreate this kind of model in otheracademic settings.

RF-29: Health Literacy Impacts Health StatusJoyce A. Schlag

This presentation will address how health literacy affects apatient’s ability to understand and follow recommendationsfor care and prevention. It will address strategies and bestpractices in patient communication in order to reduce thedifficulties. Cultural and ethical considerations will bediscussed. Examples provided throughout the presentation.


• Define health literacy and key concepts.

• Identify strategies used by persons to hide low healthliteracy.

• Identify five strategies to use with patients who have lowhealth literacy.

• Identify three strategies to enhance patient navigation ofthe health care system.

RF-30: What is the Role of Disclosure in ClinicalSupervision?: Potential for Subtle Boundary ViolationsDeborah Dozier-Hall, Adrienne Farrar

Frequently, supervisors and staff struggle to understand thepower and the limits of the supervisory relationship. Thechallenge is to keep the supervisory relationship within theappropriate frame while providing the technical andinterpersonal components of supervision. Boundary relatedissues are a common theme in clinical supervision. Mostsupervisors recognize the more blatant violations, but it is farmore complicated to identify and respond to the complexboundary related behaviors such as disclosure due to thepossible effects that events in the personal life of the cliniciancan have on client services and the supervisory workingalliance. This workshop will provide a forum for participantsto review concepts, to discuss case studies, to exploredisclosure and its role in supervision or whether it should beaddressed as a boundary violation.


• Identify types of disclosure which frequently occur inclinical supervision.

• Recognize signs of impending challenges for maintainingappropriate supervisory relationships when disclosureoccurs in supervision.

• Identify guidelines for responding to personal disclosure inclinical supervision.

5:45 p.m. Evening on your own


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SATURDAY, APRIL 5, 20087:00 a.m. – 2:00 p.m. Registration

7:30 a.m. – 9:00 a.m. Kermit B. Nash Plenary Session and Breakfast. Striving for CulturalProficiency: A Business Imperativefor Healthcare Professionals – TheJourney from Awareness to Action

Sheila L. Thorne

See page 5 for course summary andlearning objectives.

9:15 a.m. – 10:15 a.m. CONCURRENT REPORT FROM THEFIELD – BREAKOUT SESSION 10

RF-31: Circling the Wagons: Professional PracticeEnvironments, Interprofessional Education and CollaborativePractice as Antidotes to Tribalistic Tendencies.Patrick Clifford

This session is designed to explore the inherent challenges inbuilding inter and intra-professional bridges in social workpractice, in the context of our innate tendencies towardtribalistic behaviour. Designed for social work leaders, thissession will address the educational preparation of emergingsocial workers, the degree to which they are socialized into theprofession, differences in academic preparation andprofessional standing and will explore territorial behaviourswithin the profession. Moving from this discussion this sessionwill address broader issues of professional tribalism, betweenvarious health professions working within a regional healthcentre. It will examine those factors that enable collaborativepractice and those factors that limit such practice. Finally,learning derived from the Professional Practice literature, therise of Interprofessional Education approaches, and the use ofCollaborative Practice initiatives will be addressed as strategiesto remedy tribalistic behaviour within the social workprofession and within health care in general.


• Discuss basic concepts of identity formation, socializedbehaviour and the natural role of tribalism.

• Identify social work specific beliefs and behaviours thatlead to non-collaborative and tribalistic behaviours.

• Discuss drivers of professional identities and territorialbehaviours within the larger health care setting.

• Develop a fuller understanding of specific InterprofessionalEducation strategies, Collaborative Practice approaches andthe role of the Professional Practice Model in addressingtribalistic behaviour in the health setting.

RF-32: “The Re-emergence of the Free-Standing Social WorkDepartment – Building Bridges and Expanding Horizons inOur Profession”Hope M. Rife

After ten years in a case management role, the social workersin a 1000-bed system returned to traditional medical socialwork roles and a free-standing social work department. Thepresenter will describe this process, including: staff’s reactionsto the changes; the model for social work service delivery aspart of the multi-disciplinary discharge planning team; andstrategies utilized by the department to market its newly-defined roles and outcomes.


• Review and discuss an innovative medical model utilizing atraditional “medical social work” role in collaboration withnurse case managers and unit-based staff nurses.

• Identify four strategies for marketing the delivery of socialwork services in the acute care setting.

• Formulate an understanding of a “social work rapidresponse” model.

RF-33: Stigma, Mental Illness and Health Care:Understanding Barriers, Building BridgesNancy Scheiman, Diane Benefial

People with persistent mental illness face multiple barrierswhen accessing health care. This presentation, for clinicalsocial workers, will explore the issues the mentally ill personbrings to the health care system. The policies andmanagement strategies that influence the efficacy of carereceived by this vulnerable population will be addressed.


• Identify several barriers that people with persistent mentalillness face when accessing health care.

• Have a good understanding of stigma as a barrier to healthcare.

• Describe tools and strategies to assist patients with mentalillness to receive the health care they need.

• Understand the challenges the structure of some institutionsmay present for persons with mental illness.


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RF-34: North-South Partnership: Building Bridges BetweenCulturesBarbara Borsutzky

This presentation is for social workers interested in internationaldevelopment work with a focus on HIV/AIDS. The presenter willshare her eight-month volunteer experience of helping toestablish orphan support within a rural South African setting,and how she utilized social work’s analytical skills tounderstand the complexity of the community and build onexisting resilience.


• Identify learning opportunities available from rural SouthAfricans about community and community building.

• Recognize how social work was able to contribute in thisrural setting.

• Recognize how partnering of north-south communities hasthe potential to leave both groups inspired.

• Recognize how an international experience can beinfluential in transforming practice.

RF-35: Psychosocial Screening for DistressMargaret Meyer, Lakshmi Naik

This presentation will describe a successful pilot exploring theuse of the NCCN Distress Screening Tool to identify patients inneed of psychosocial assessment, triage and intervention.Conducted as part of a Clinical Safety and EffectivenessCourse five new social work positions have been added toimplement the tool in three multidisciplinary care centers.


• Identify specific indicators contributing to patient distress.

• Learn the application of the NCCN Distress Thermometer forpotential application in their own setting.

• Learn how to measure patient care needs to enhancejustification of additional social work positions.

10:15 a.m. – 10:45 a.m. Check out and Coffee Break


RF-36: Alcohol Screening and Brief Intervention (SBI) forTrauma PatientsCharlotte Deveau, Keri-Ann Brunson

Introduction to Alcohol Screening and Brief Intervention (ASBI)will be provided through an examination of the evidencedbased research and an overview of the utilization of thisintervention within the trauma unit at St. Michael's Hospital.The session is intended for all clinical leaders and practitionersinterested in influencing and reducing harm to individual’swhose substance use is directly impacting their physical health.


• Educate clinical leaders and social work practitioners on theASBI model.

• Initiate the discussion of the potential implementation ofthis program within other areas where alcohol and drug useis a direct contributor to the patient’s medical health status.

• Address the skill training needs of practitioners providingthe intervention.

• Demonstrate evidence and impact on recidivism rates.Explore prevention components of the intervention.

RF-37: Reclaiming Our Profession: A Peer-Led EducationalModel for Hospital Social WorkersKaren Badger

A university and hospital collaboration designed to empowerhospital social workers by affirming professional identity andreconnecting them with social work fundamentals within themedical context utilized peer leadership and presentation. Theplanning process, format, content, and evaluations of thesymposium, which bolstered staff morale and departmentunity, are discussed.


• Discuss the challenges faced by hospital social workerswhen practicing a psychosocial model within an acutemedical setting.

• Describe the roles of empowerment theory and the strengthperspective in enhancing staff morale, professionalism, andwork quality.

• Describe the benefits peer-led educational efforts provide tostaff and the organization to further social work skill andknowledge building.

• Describe and discuss the organizational planning process,dynamics of development, and presentation format thatsupports staff ownership, investment, and receptivity tocontinuing education and professional development


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RF-38: Assessing Readiness for Change: A NovelApplication of the Transtheoretical Model of Health BehaviorChanges in a Pre Renal Insufficiency ClinicStephen Giles

End stage renal disease (ESRD) and renal replacement therapyhave immense psychosocial implications. Understandingindividual patient’s motivation to consider treatments that willsustain them is a vital component to the patient managementand triage system at the Renal Management Clinic at TorontoGeneral Hospital.

The current study used a retrospective cross-sectional analysis ofrenal management clinic social work initial assessments. Theassessment’s utilized Prochaska & DiClemente’s (1983) stages ofchange model with regards to their willingness to consider renalreplacement therapy (pre-contemplative, contemplative,preparation, action). Statistical analysis revealed that patientswho were pre contemplative regarding renal replacement therapywere significantly older (mean=74.42 years) than those who werein the action stage (mean = 50.4 years). Additionally, those in thepre-contemplative stage of change were significantly likely to notbe active with activities of daily living (ADL), Results indicate thatpractitioners may face challenges with elderly patients regardingrenal replacement therapy decision-making. Those patients mayrequire extra support and psychosocial resources.


• Learn about psychosocial risk factors in ambulatoryhospital clinic setting.

• Learn about a novel application of the transtheoreticalstages of change.

• Lean about an application practice based research.

RF-39: The Social Worker and the Banker - How I FoundMeaningful Metrics for Measuring Medical Social WorkPractice ResultsAlice Scesny-Palmer

Challenged by a new management environment todemonstrate the impact of social work services, and ahospitalist who was driven to “prove” the cost of socialproblems in DRG’s, my quest for meaningful measurescontinued at an urgent pace. The journey required definingand clarifying the role of clinical research, outcome measures,productivity measures and “metrics”. With a multidisciplinaryteam, we explored, studied and struggled to find answers. Thisis a work in progress and this workshop will report our mostcurrent work.


• Define the framework for contemporary need for "metrics"and how metrics differ from clinical research and outcomesmeasurement.

• Use metrics to monitor, defend and expand your program.

• Involve staff in producing results.

RF-40: Creating Health Care Options for Inpatient Careand Emergency Services (CHOICES): A Social Work andHome Care Partnership Across the Transition of CareKathy Wade, Kathleen Gold

CHOICES is a strategic partnership between Social Work andHome Care Services funded by hospital administration to reduceunnecessary hospital admissions, readmissions, and EmergencyRoom visits. Social workers collaborate with nurse practitionersbridging transitions across the health care continuum. Theinstitutional value added includes safe, effective discharges,while increasing patient capacity and throughput.


• Learn how a return on investment was funded to create aninnovative program and partnership that provides enhancedservices to patients across the health care spectrum.

• Learn how to increase social work visibility throughstrategic partnering with key stakeholders, while providingquality care to high risk patients.

• Understand how to capitalize on making social work valueadded to the organization by focusing on the majorchallenges facing that organization.

11:45 a.m. – 12:00 p.m. Transition Break with Refreshments


W-16: Beyond Parallel Play: Creating a Highly Evolved,Synergistic Social Work and Nursing Partnership in CareManagementShawna Grossman-Kates, Kathleen A. Bower

Synergistic social worker and nurse contributions are essential toeffective patient care management. Creating synergy relies onclarifying and integrating the unique skills, knowledge, priorities,and contributions of each discipline. This session presentsstrategies to create a highly evolved social work and nursepartnership in patient care management and introduces uniquesocial work centric patient problems and related outcomes.


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Courses


• Describe the distinct and synergistic contributions of socialworkers and nurses to case management.

• Identify social work centric patient/family problems andmeasurable outcomes and their role in emphasizing theunique contributions of this profession.

• Outline specific and practical strategies to create a highlyevolved, synergistic social worker-nurse partnership withincase management.

W-17: Differing Health Care Access for Legal andUndocumented Immigrants: Legal and Ethical Issues forSocial WorkersElaine Congress, Fernando Chang-Muy

This presentation is intended for social workers in health carewho work with immigrants and refugees, both legal andundocumented. Content areas addressed will be the legaldefinitions of newcomers, who is excluded, reasons fordeportation (including health issues), how this affects access tohealth care, ethical issues around disparate access, andadvocacy strategies for work with immigrant clients.


• Learn the legal definitions of immigrants, refugees, andundocumented people.

• Study health care policy for newcomers as related to theirimmigrant status and implications of health care disparities.

• Examine ethical standards in relationship to health careaccess.

• Identify advocacy methods for social work practice withimmigrants.

W-18: Be the Lion, or be Lunch - Part 2Pam Thompson

This program will be a continuation from last year’s program.It will cover many examples of how to quantify what socialwork can accomplish in monetary and well as other valued outcomes for your administration. It will also go into more detailof how to best separate the roles of nursing and social workand how to benefit the best of both. Finally, a framework willbe given to help analyze why a program did not work. Inaddition, time will be allocated to work through some of theperils that particular social workers are facing in their facilities.


• Quantify what social services can do in measurable terms.

• Learn how to sell what you do best and the benefit tonursing and your hospital.

• Examine a framework for analyzing why a program didn’twork.

• Learn from more of the perils that currently exist and ideasto address them.

W-19: Quicker and Sicker: the Role of Social Work inAmeliorating Moral DistressKate Doyle, Althea Gibb-Carsley, Shannon Torhjelm

Interdisciplinary health care teams provide care and dischargeplanning for increasingly complex patient situations, morequickly and with fewer resources than in the past. Health CareProfessionals struggle increasingly with the sense of elevatedrisk at which this health care climate places patients andfamilies, particularly at discharge. A result is an ongoing andsignificant degree of moral distress amongst thesepractitioners. Social Workers are positioned well to provideleadership to health care organizations towards understandingthe costs related to the persistence of moral distress and thedevelopment of strategies to ameliorate that distress and tobuild resiliency into health care teams.

This session is intended for Acute and Community Social WorkLeaders and Clinicians. The concept of moral distress will beexplored as well as strategies to build team resiliency. A pilotproject addressing moral distress in Fraser Health will be presented.


• Define moral distress and articulate an understanding of theimpact on their own practice and on health care teams(including: recruitment/retention issues; sick time; reducedeffectiveness; erosion of compassion; and a sense ofhelplessness).

• Examine their own challenges of maintaining ethical socialwork practice while meeting operational directives.

• Take away strategies to build resiliency and reduce themoral distress in their own teams (including: creatingforums for dialogue; creating supports and resources;revising organizational policies and procedures; andencouraging relevant professional development).


Course Descriptions

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Courses

W-20: Biofeedback – A New Frontier in Medical SocialWork: Assessment and Treatment Using Biofeedback withMultiple Patient Populations-- Theory and DemonstrationKrystal Angevine

This session includes a live demonstration of biofeedback anda discussion on how it is used effectively by social workers inmedical settings as an educational and training tool forreducing the impact of the stress response on the body for awide variety of medical conditions.


• Learn how Social Work in one community hospital hasintegrated Stress Reduction and Prevention servicesutilizing biofeedback including the use of biofeedback withmultiple patient populations.

• Understand the basic physiology of the Autonomic NervousSystem and how biofeedback can be used for patienttraining in creating greater ANS balance.

• Receive a review of the literature regarding the efficacy ofbiofeedback for specific conditions.

• View a demonstration of biofeedback.

1:30 p.m. Conference Adjournment


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Courses

Kimberly Allard, LCSWClinical Social WorkerLucile Packard Children's Hospital of StanfordPalo Alto, CA

Krystal Angevine, LCSW, BCIA-EEGDirector of Social ServicesFloyd Memorial Hospital and Health ServicesNew Albany, NY

Mea AustinDirector of Eligibility EnrollmentHaase and Long, Medical Assistance ProgramLawrence, KS

Karen Badger, PhD, MSWDirector of Undergraduate Studies and Assistant ProfessorCollege of Social Work, University of KentuckyLexington, KY

Diane Benefial, LMSWSocial Work Counsellor University of Texas M.D. Anderson Cancer CenterHouston, TX

Candyce S. Berger, PhDAssociate ProfessorStony Brook University School of Social WelfareStony Brook, NY

Marion Bogo, MSW, Adv. Dip. SW, RSWProfessorUniversity of Toronto, Faculty of Social WorkToronto, Ontario

Barbara Borsutzky, MSWSocial WorkerBC Centre for AbilityVancouver, BC

Anne L. Botsford, PhD, LMSWProfessor of Social Work and Director of Field EducationMarist CollegePoughkeepsie, NY

Jo Ivey Boufford, MDPresident, New York Academy of Medicine and Professor, PublicService, Health Policy and Management Robert F. Wagner GraduateSchool of Public Service and Clinical Professor of Pediatrics, NewYork University School of MedicineNew York, NY

Kathleen A. Bower, DNSc, RN, FAANPrincipal and Co-ownerThe Center for Case ManagementSouth Natick, MA

Keri-Ann Brunson, MSW, RSWTrauma-Neurosurgery Social WorkerSt. Michael's HospitalToronto, Ontario

Fernando Chang-Muy, MA, JDThomas O’Boyle Lecturer in LawUniversity of Pennsylvania Law SchoolPhiladelphia, PA

Patrick Clifford, MSW, RSWManager, Professional Practice and Research EthicsSouthlake Regional Health CentreNewmarket, Ontario

Elaine Congress, MSW, MA, DSWProfessor and Associate DeanFordham University Graduate School of Social ServiceNew York, NY

Colette Deveau, MSW, RSWTrauma and Neurosurgery Social WorkerSt. Michael's HospitalToronto, Ontario

Linda Diaz, LMSW, ACSWTherapistBirmingham Maple ClinicDetroit, MI

Margaret Doma, MSW, RSWManager, Risk ManagementSt. Joseph’s Health ServicesHamilton, Ontario

Kate Doyle, MSW, RSWClinical Practice LeaderSurrey Memorial Hospital, Fraser Health AuthoritySurrey, British Columbia

Deborah Dozier-Hall, LICSWAssistant Chief for EducationNational Institutes of Health, Clinical Center Social WorkDepartmentBethesda, MD

Sydney Duder, PhD, MSWAssociate ProfessorMcGill University School of Social WorkMontreal, Quebec

Sona Euster, MSSA, LCSWNew York, NY

Adrienne Farrar, PhD, LCSW-CChief, Social Work DepartmentNational Institutes of Health, Clinical Center Social WorkDepartmentBethesda, MD

Ilyan Ferrer, BSW, MSW CandidateMcGill University School of Social WorkMontreal, Quebec

Laurie Fox, MSW, RSWTransitional Care/Discharge SpecialistHamilton Health SciencesHamilton, Ontario

Kathleen S. Friedman, LCSW, CSCDirector, Deaf and Hard of Hearing Program, Limited EnglishProficiency ServicesNew York Presbyterian Hospital – Payne Whitney WestchesterWhite Plains, NY

Bobra Fyne, LCSWSenior Sex EducatorYAI/National Institute for People with DisabilitiesNew York, NY

Althea Gibb-Carsley, MSWPractice Leader for Social WorkBurnaby Hospital, Fraser Health AuthorityBurnaby, British Columbia

M. Carlean Gilbert, DSW, LCSWAssociate ProfessorSchool of Social Work, Loyola University ChicagoChicago, IL

Stephen Giles, MSW, RSWSocial Worker Researcher/ClinicianToronto Western HospitalToronto, ON

Kathleen Gold, Masters in NursingConsultant for Transitional Care ServicesUniversity of Michigan Health System; School of Social WorkAnn Arbor, MI

Amanda M. Grenier, PhD, MSWFacultyMcGill University School of Social WorkMontreal, Quebec

Shawna Grossman Kates, LSW, MSW, MBA, CMACConsulting AssociateThe Center for Case ManagementSouth Natick, MA

Fraser Hall, BSc, BSW, MSW, RSWSocial Worker Emergency DepartmentHamilton Health SciencesEmergency DepartmentHamilton, Ontario

Kimberly Harris, LCSW, ACSWSocial Work DirectorVanderbilt University Medical CenterNashville, TN

Jessica E. Haxton, LCSW, MSSW, PhD CandidateCapacity Building Project Coordinator, Graduate ResearchAssistant, Adjunct FacultyUniversity of Denver, Graduate School of Social Work, Instituteof GerontologyDenver, CO

Karen HillDirector, Child Advocacy National Association of Chilren’s Hospitals and RelatedInstitutions Alexandria, VA

Marcia B. Holman, LCSWVice President, OperationsPostgraduate Center for Mental HealthNew York, NY

Karen Hood Johnson, LCSWSupervising Licensed Clinical Social WorkerUniversity of California, Davis, Medical CenterSacramento, CA

Beth Huber, MSW, LCSW-CManager, Women’s and Children’s ServicesSinai Hospital of Baltimore, Inc.Baltimore, MD

Winnifred Hunter, BA, MA, OPQ, Doctoral CandidateMcGill University Department of Educational and CounselingPsychologyMontreal, Quebec

Lori Issenman, BA, BSW, MSW, RSWChief of Social Work PracticeHamilton Health SciencesHamilton, Ontario

Greg Jensen, ACSW, LISWDirector, Department of Social ServiceUniversity of Iowa Hospitals & ClinicsIowa City, IA

Zaria John, MSW RSWSocial WorkerSt. Michael's HospitalToronto, Ontario

Polly Jones, LCSW, CPHQSenior Director Access LeadershipAscension HealthBurlington, IA

Goldie Kadushin, PhD, MSWProfessorHelen Beder School of Social WelfareMilwaukee, WI

Jeong Hee KangDoctoral StudentSchool of Social Welfare, University Of KansasLawrence, KS

William J. Kirkpatrick, LICSWDirector, Clinical Social WorkRhode Island HospitalProvidence, RI

Jack Komejan, LCSWDirector of Social ServicesLucile Packard Children's Hospital of StanfordPalo Alto, CA

Karl D. LaRowe, LCSWSpeaker/AuthorHealer Warrior, IncVancouver, Canada

Constance Lechman, MSW, MBAManager, Social ServicesMcGill University Health Centre, Adult SitesMontreal, Quebec

Joel Levy, DSWChief Executive OfficerYAI/National Institute for People with DisabilitiesNew York, NY

Eva LimLecturerRepublic PolytechnicSingapore

Hal Lipton, MSW, CSW-C, LICSWClinical Social WorkerAndrews Air Force Base,Laurel, MD

Pam Lynch, MSWClinical Social WorkerVeterans Affairs Medical CenterCleveland, OH

Ruth Marks-Swift, MSW, LSWDirector of Social WorkDelaware County Memorial HospitalDrexel Hill, PA

Dana B. Marlowe, PhD, MSWAssistant Clinical ProfessorFordham University Graduate School of Social ServiceTarrytown, NY

43RD ANNUAL MEETING AND CONFERENCEFaculty

32

Faculty

Carol Frazier Maxwell, LCSW, ACSWDirector Social WorkArkansas Children’s HospitalLittle Rock, AR

Karen McDonald, MSW, RSWExecutive DirectorThe York-Durham Aphasia CentreStouffville, Ontario

Ted McNeill, PhDDirector of Social Work and Child LifeThe Hospital for Sick ChildrenToronto, Ontario

Margaret Meyer, MSSW, LCSWDirector, Social WorkUniversity of Texas M. D. Anderson Cancer CenterHouston, TX

Robert A. Miller, MASSA, ACSWB.O.S.S., IncMilwaukee, WI

Suzan Mulligan, LCSWManager, Care ManagementBryanLGH Medical CenterLincoln, NE

Carol Murphy, MSWDischarge Planning CoordinatorThe Ottawa Hospital – Civic CampusOttawa, Ontario

Nakishmi Naik, LCSWClinical Social Work SupervisorUniversity of Texas M. D. Anderson Cancer CenterHouston, TX

David L. Neal, LMSWUniversity of Michigan Health SystemDept of PsychiatryAnn Arbor, MI

Karen Nelson, MSWChief of Social WorkThe Ottawa HospitalOttawa, Ontario

David Nicholas, PhDAcademic and Clinical SpecialistThe Hospital for Sick ChildrenToronto, Ontario

Kathleen M. O’Leary, MSW, LICSWDeputy Chief, Women’s Programs, Office of the DirectorNational Institute of Mental HealthRockville, MD

Patricia O'Donnell, PhD, LICSWDirector, Center for EthicsInova Health SystemSpringfield, VA

Jane Paterson, MSW, RSWDeputy Chief, Professional ServicesCentre for Addiction and Mental HealthToronto, Ontario

Anna Marie Pietrantonio, MSWClinical Specialist (Social Work)McMaster Children’s Hospital – Child and Youth Mental Health –Regional ProgramHamilton, Ontario

Kelly Rabah, LISW, LICDCManager of Social work for Emergency Medicine, Trauma, Officeof Decedent Affairs, and Spiritual CareThe University Hospital, Cincinnati, OhioDepartment of Social WorkCincinnati, OH

Colleen Reed, PhD, MSWAssistant ProfessorUniversity of Denver, Graduate School of Social Work, Instituteof GerontologyDenver, CO

Dottie Reese, LCSW, MPH, CDPPartnerDMM & Associates, LLCNew Orleans, LA

Jeff Rideout, LMSWPediatric Social WorkerUniversity of Rochester Medical Center/Golisano Children’sHospital at StrongRochester, NY

Hope M. Rife, ACSW, LCSWDirector, Clinical Social WorkMoses Cone Health SystemGreensboro, NC

Rachel Robinson, PhD, MSWAssistant ProfessorFordham University Graduate School of Social ServiceNew York, NY

Yvette Rolon, LCSW, ACSWActing Director, Department of Social WorkNew York Presbyterian Hospital – Weill Cornell Medical CenterNew York, NY

Carrie Ross, MSW, MDivClinical Social WorkerUniversity of Michigan Health SystemAnn Arbor, MI

Helena Ross, LCSW RSocial Work Program CoordinatorMount Sinai Hospital, Visiting Doctors ProgramNew York, NY

Susan Saunders, MSSW, ACSW, LCSWDirector of Care Management, University of Rochester MedicalCenter, Strong Memorial Hospital; Director of Strong HealthSocial Work; Associate Professor of Community and PreventativeMedicine, School of Medicine and Dentistry; Associate Professorof Nursing, University of Rochester School of Medicine Rochester, NY

Alice M. Scesny Palmer, MSW, LISWDirector, Department of Social Work/Child Life ProgramCleveland Clinic FoundationCleveland, OH

Joyce A. Schlag, LCSW, BCD, CCMClinical Social WorkerUniversity of Pittsburgh Medical CenterPittsburgh, PA

Laura Sergeant, MSW, RSWClinical Specialist (Social Work)McMaster Children’s Hospital – Child and Youth Mental Health –Regional ProgramHamilton, Ontario

Nancy Sheiman, LCSWSenior Social Work CounselorUniversity of Texas M.D. Anderson Cancer CenterHouston, TX

Richard A. Siegel, LCSW, ACSWDirector of Social Work and Discharge PlanningMetropolitan HospitalNew York, NY

Valerie Spironello, MSW, RSWSocial Worker Palliative Care Consultation and the MS ClinicHamilton Health SciencesHamilton, Ontario

Mark de St. Aubin, LCSWAssociate Professor/LecturerCollege of Social WorkUniversity of UtahSalt Lake City, UT

Susan Stevens, LSW, MEd, CPHQDirector, Quality Resources / Social ServicesHancock Medical CenterBay St. Louis, MI

Pam Thompson, LCSWDirector of Social Services and Case ManagementKootenai Medical CenterCoeur d'Alene, ID

Sheila ThornePresident and CEOMulticultural Healthcare Marketing Group, LLCTeaneck, NJ

William R. Tietjen, MSW, ACSW, LSWConsultantSpringfield, PA

Diana Tikasz, MSW, RSWCoordinator, Sexual Assault/Domestic Violence Care CentreHamilton Health SciencesHamilton, Ontario

Shannon Torhjelm, MSW candidate, RSWProfessional Practice Leader for Social WorkMSA General Hospital & Mission Memorial Hospital, FraserHealth AuthorityAbbotsford, British Columbia

Judith Trachtenberg, MS, LCSWConsultantNew York, NY

PJ Two Ravens, MSWClinical Social WorkerUniversity of Michigan Health SystemAnn Arbor, MI

Tom Tynan, LCSW Director of Social Work and Spiritual CareUniversity of Chicago HospitalsChicago, IL

Valerie Upton, MSW, RSWProgram CoordinatorCommunity Brain Injury Program for Children and Youth, BCCentre For AbilityVancouver, British Columbia

Cherilyn van Berkel, MSW, RSWTransitional Care Discharge SpecialistHamilton Health SciencesHamilton, Ontario

Leigh WadeExecutive DirectorArea Agency on Aging of South FloridaFort Myers, FL

Kathleen Wade, PhD, LMSWDirector of Social Work; Assistant Dean of Hospital Social WorkUniversity of Michigan Health System; School of Social WorkAnn Arbor, MI

Barbara Waltman, LCSWDirector, Social WorkNew York Presbyterian Hospital - Payne Whitney Manhattan andWestchesterWhite Plains, NY

Jane J. White, MSW, RSWAdvisory Council Chair, Board MemberArea Agency on Aging of South FloridaFort Myers, FL

Richard Woodrow, DSW, LCSWExecutive Director, Organizational Development and LearningNYU Medical CenterNew York, NY

Edward Woomer, LCSWDirector of Patient and Family ServicesDuPont Hospital for ChildrenWilmington, DE

Pamela Young, PhD, LCSW-CDirector, Community InitiativesLifeBridge Health, Inc.Baltimore, MD

James R. Zabora, MSW, ScDDean and ProfessorThe Catholic University of America, National Catholic School ofSocial ServiceWashington, DC

Monica Qamar Zaman, PhDSocial Work Department University of Balochistan QuettaQuetta, Pakistan


Faculty

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Faculty

2008 Annual Meeting &Conference Registration Form

Please print legibly or type. Please register only one person per form.This form may be duplicated or you may obtain additional forms fromthe website at www.sswlhc.org or from SSWLHC Headquarters bycalling toll free 866.237.9542.

Registration Fee Schedule - All Fees Payable in U.S. Dollars CATEGORY POSTMARKED OR FAXED BY POSTMARKED OR FAXED

MARCH 3, 2008 AFTER MARCH 3, 2008

Member q $475 q $590

Non-Member* q $585 q $700

Transitional/Unemployed q $280 q $330

Retired Emeritus Member q $280 q $330

One Day Only q $220 q $220

Student Rate (Full-time students only) q $280 q $330

*Join and Save! Become a SSWLHC member and register for the 2008Meeting & Conference at the member price! Return a completed membershipapplication with your conference registration form to take immediateadvantage of the member savings! A Membership application is included onpage 35 or one can also be downloaded at:http://www.sswlhc.org/html/membership.html

q Yes, I would like to be a Presider.A Presider introduces the session speaker(s) and distributes handouts andevaluations for that session. This person also alerts conference staff of any lastminute problems with audio visual equipment. Every attempt is made to matcha Presider with a session s/he has already selected to attend.

q First Time Attendee (Please check here if this is your first SSWLHC Annual Conference.)

FIRST NAME / LAST NAME

TITLE

INSTITUTIONAL AFFILIATION

ADDRESS

ADDRESS

CITY STATE ZIP

PHONE

FAX

EMAIL

GUEST NAME BADGE (WEDNESDAY WELCOME RECEPTION)

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Method of Payment All registrations must be accompanied by a check, credit card, or copy of a purchaseorder. Sorry, registrations will not be processed without a method of payment.q Check or Money Order (All checks must be made payable to SSWLHC and in U.S. Dollars) Tax ID # 23-3100897

q AMERICAN EXPRESS q VISA q MASTERCARD

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Session Selection: To get a general sense of demand for each presentation,we ask that you please indicate which sessions you plan to attend below. Yourselection helps to facilitate the planning for handout duplication and seatingarrangements. You are free to change your selection at any time withoutnotifying the SSWLHC Headquarters office.

Wednesday, April 2nd5:15 p.m. – 6:15 p.m. q New Member/ First Time Attendee Orientation

Thursday, April 3rd10:30 a.m. – 12:00 p.m. q W-1 q W-2 q W-3 q W-4 q W-51:15 p.m. – 2:15 p.m. q RF-1 q RF-2 q RF-3 q RF-4 q RF-52:45 p.m. – 4:15 p.m. q Membership Meeting 4:30 p.m. – 5:30 p.m. q RF-6 q RF-7 q RF-8 q RF-9 q RF-10

Friday, April 4th8:00 a.m. – 9:00 a.m. q RF-11 q RF-12 q RF-13 q RF-14 q RF-159:15 a.m. – 10:15 a.m. q RF-16 q RF-17 q RF-18 q RF-19 q RF-20

10:45 a.m. – 12:15 p.m. q W-6 q W-7 q W-8 q W-9 q W-101:45 p.m. – 2:45 p.m. q RF-21 q RF-22 q RF-23 q RF-24 q RF-253:00 p.m. – 4:30 p.m. q W-11 q W-12 q W-13 q W-14 q W-154:45 p.m. – 5:45 p.m. q RF-26 q RF-27 q RF-28 q RF-29 q RF-30

Saturday, April 5th7:30 a.m. – 9:00 a.m. q Kermit Nash Plenary Session & Breakfast9:15 a.m. – 10:15 a.m. q RF-31 q RF-32 q RF-33 q RF-34 q RF-35

10:45 a.m. – 11:45 a.m. q RF-36 q RF-37 q RF-38 q RF-39 q RF-4012:00 p.m. – 1:30 p.m. q W-16 q W-17 q W-18 q W-19 q W-20

$35 Foundation ReceptionFriday, April 4th $ _________

$125 Pre-Conference Intensive Workshop(check only one) $ _________q I-1: Pediatric Health Care Social Work Intensive q I-2: Home Health & Hospice Social Work Intensive q I-4: Breath of Relief: Transforming Compassion Fatigue into Positive Energy Flowq I-5: Cultural Competency: Building Bridges to Understanding q I-6: The Essentials of a Healthy Social and Sexual Life for People with ID/DD

Guest q Wednesday Welcome Reception at $25 each $ _________q Thursday Membership Reception at $25 each $ _________

Membership Renewalq Full Member, Management at $135 each $ _________ q Full Member, Direct Patient Care, Transitional,

Emeritus, Faculty and Student at $80 each $ _________q Associate Member at $160 each $ _________q Student at $50 each $ _________

Total Amount Due $ _________

Contact InformationPhone: (866) 237-9542 Fax: (215) 564-2175 Email: [email protected]

Fax your credit card payment or mail this form with correct tuition fee to:SSWLHC, 100 North 20th Street, 4th Floor, Philadelphia, PA 19103-1443

Membership Application

NAME DEGREE/CREDENTIALS (E.G., MSW)

COMPANY

WORKPLACE ADDRESS

CITY STATE ZIP

HOME ADDRESS

CITY STATE ZIP

PREFERRED MAIL ADDRESS: O WORK O HOME

WORK PHONE ( ) FAX ( ) HOME PHONE ( )

EMAIL YEARS IN SOCIAL WORK

SOCIAL WORK EDUCATIONO Associate O Bachelor’s O Master’s O Doctorate

OTHER FIELD (Please specify)________________

O Diploma/Certificate

O Associate

O Bachelor’s

O Master’s

O Doctorate

EMPLOYMENT (Check only 1 in each column)

O Full-Time

O Part-Time

O Unemployed

O Self-employed

O Retired

PATIENT POPULATION O None

O Adult

O Geriatric

O Pediatric

PRIMARY AREA OF PRACTICE (Check only 1 response)

O Academia O Clinical/Patient Care O Education O Administration O Research O Other (please specify) ____________________________

PRIMARY WORK SETTING (Check only 1 response)

O Aging Services (non-medical)

O Renal

O Rehab

O Long Term Care

O Inpatient Behavioral Health

O Outpatient Behavioral Health

O VA

O Hospital (academic)

O Hospital (non-academic)

O Outpatient/Ambulatory Care

O Private Practice

O Physician Office

O Hospice

O Home Care

O School of Social Work

O Insurance/HMO

O Nursing Home

O Community Service Agency

O Self-employed

O Business/Industrial

O Other (please specify)

____________________________

Membership InformationO MANAGEMENT $135 - Social worker with full or part-time management responsibility who holdsa social work degree from a school of social workaccredited by the Council on Social Work Education.

O DIRECT PATIENT CARE $80 - Social worker indirect patient care only, without director, manag-er or chief in their title, who holds a social workdegree from a school of social work accreditedby the Council on Social Work Education.

O TRANSITIONAL $80 - A Management or associate member who by resignation or termina-tion of employment is no longer employed in a health care setting.

O EMERITUS $80 - A retired member who beforeretirement met the eligibility requirements formembership.

O FACULTY $80 - A dean or faculty member ofa university or college.

O ASSOCIATE $160 - An individual or businesswho does not hold a social work degree but hassubstantial responsibility or interest in the leadership of social work functions in a healthcare setting.

O STUDENT $55 - A student currently enrolledin a CSWE program at a university or college.

O DONATION - SWLHF: To expand educationalprogramming and advocate for the profession.

O $25 O $50 O $100 O Other

TOTAL

Payment Type O CHECK (PAYABLE TO SSWLHC)

TAX ID # 23-3100897

O AMERICAN EXPRESS O VISA O MASTERCARD

ACCOUNT NO.

NAME OF CARDHOLDER

SIGNATURE EXP. DATE /

Please mail payment with application to:

SSWLHC100 North 20th Street, 4th Floor Philadelphia, PA 19103-1443Phone: (866)237-9542 Fax: (215)564-2175 E-Mail: [email protected]

www.sswlhc.org

SSWLHC is requestingbiographical informationfrom our membership torespond to the growingneed for overall data.Responses to these ques-tions are optional and will be kept confidential,only to be used for studying aggregate data:

GENDERO Male O FemaleO Do not care to respond

AGE (YEARS):O 20-24 O 45-49O 25-29 O 50-54O 30-34 O 55-59O 35-39 O 60-64O 40-44 O Over 65O Do not care to respond

ETHNIC GROUPO African American

O Asian

O Hispanic

O Native American

O Caucasian

O Other

O Do not careto respond

SALARY RANGE: (ANNUAL)O Below $20,000 O $45,000-$49,999

O $20,000-$24,999 O $50,000-$54,999

O $25,000-$29,999 O $55,000-$59,999

O $30,000-$34,999 O $60,000-$64,999

O $35,000-$39,999 O $65,000-$69,999

O $40,000-$44,999 O $70,000 +

O Do not care to respond

SECONDARY WORK SETTING (Check only 1 response)

O Aging Services (non-medical)

O Renal

O Rehab

O Long Term Care

O Inpatient Behavioral Health

O Outpatient Behavioral Health

O VA

O Hospital (academic)

O Hospital (non-academic)

O Outpatient/Ambulatory Care

O Private Practice

O Physician Office

O Hospice

O Home Care

O School of Social Work

O Insurance/HMO

O Nursing Home

O Community Service Agency

O Self-employed

O Business/Industrial

O Other (please specify)

____________________________

O Please remove me from the rented mail list

SECONDARY AREA OF PRACTICE (Check only 1 response)

O Academia

O Clinical/Patient Care

O Education

O Administration

O Research

O Other (please specify)____________________________

SSWLHC Membership Benefits InformationBenefits of Membership That Enhance Your Professionalism

BACKGROUND

The Society for Social Work Leadership in Health Care (SSWLHC) is a professional social work organization representing

social work leaders working in the health care arena. Our members work in hospitals, home care, hospices, school clinics,

primary care settings, managed care organizations, private agencies, employee assistance programs and a wide range of

other settings. Many of our members are faculty and attached to the major teaching institutions providing social work

education in the United States.

MISSION STATEMENT

The SSWLHC shall, through the strength of our members, support emerging leaders in all roles, provide leadership

knowledge and skills and be the force for advocacy through its collective leadership in all health care arenas.

VISION STATEMENT

The vision of the Society of Social Work Leadership in Health Care is to be the premiere national and international profes-

sional organization and voice for social work leadership and leader development in healthcare.

MEMBERSHIP PRIVILEGES

• Free publications including the journal Social Work in Health Care, Social Work Leader, and AHA’s resource catalogue

• Continuing education opportunities, including the annual meeting and conference and distance learning

opportunities through our Webinar series

• National networking opportunities

• Access to AHA’s Resource Center

• Exclusive members-only discounts on educational programs, books and products

• 24-hour access to Society information, resources and career opportunities through SSWLHC’s updated web site.

To join SSWLHC just complete the membership application and fax it to (215)564-2175.

crossing borders, building bridges …expanding horizons ... · thorne. ms. thorne is the president...

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