UNITED STATES AND CANADA

Handshake is the common way of greeting. Use firm handshake with good eye contact when meeting and leaving.

Interaction is usually open and cordial.Men will wait for a women to extend her hand for handshake.

Use a person’s title if he or she has one. Otherwise use Mr, Mrs, Miss and the surname.

Always maintain a reserved demeanor and follow good rules of etiquette.

Do not eat while walking in public or in meeting.Gifts are not routinely given. Gifts are given to celebrate finalizing a contract, negotiation or a project.

Taking a business associate to a nice meal or an evening sporting event, play or symphony is always a nice gesture.

Invitation to private homes are rare.Wait for your host to start a business conversation during or following a meal. Traditionally business is not discussed during meals.

Firm handshake with good eye contact.Use a person's titleBe open and friendly in your conversation.French Canadians are more demonstrative when talking.

Print all material in French and English.Don't overstate your product or service's capabilities

Canada and USA are different.

A conservative, well dressed appearance Suits and ties are standard for men Business suits or dresses are standard for

women

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Meeting: Scheduling meetings in advance is required Meetings are preferred to be held in morning. Rank and titles play a somewhat more important

role. Usually speak in a controlled fashion.

Negotiation: Conducted by individuals or teams of

negotiators. Names are usually given in the order of fi rst

name, family name. exchange of business cards Presentation: Presentation materials should be very att

reactive, with good and clear visuals. Prepare thoroughly and make sure your key messages come across clearly

Americans conduct business over breakfast, lunch and dinner.

two styles of eating: American and Continental.Americans tend to eat more quickly than people from other countries.

the traditional American style, cutting food with the knife in the right hand, fork in the left, and switching the fork back to the right before taking a bite.

Also known as a “Switch and Switch” style, it requires diners to cut one bite of food at a time.