crmPLUS

Why Use CRM Software?

In today's competitive business landscape, small and medium-sized

businesses need the most efficient and effective way to market, sell, and

service clients. CUSTOMER RELATIONSHIP MANAGEMENT - CRM,

consists of the business processes and software that enable

collaboration, performance improvement, and better business visibility

across all customer touch points. If customer relationships are an

important asset to your business, then effective CRM strategies and

software are key.

Analyst studies show that on average, companies using CRM software

grow their businesses at a rate 2-3 times faster than those that do not.

Why crmPLUS Software?

crmPLUS software consolidates all customer information and processes

into one, holistic view of each customer. This enables customer-facing

employees in sales, marketing and customer service to make quick,

informed decisions on everything from cross-selling and up-selling

opportunities to target marketing strategies and effective problem

resolution.

Key Features:

Business Process Manager

crmPLUS provides advanced Business Intelligence features

that can be used to streamline labor-intensive processes, such as

automated customer responses and follow-ups. Criteria can be easily

modified in response to changing business requirements.

Speed & Accuracy

crmPLUS captures all customer communications in detail,

whether through phone e-mail, fax, Internet or personal contact.

Empowering your representatives with relevant customer data enables

them to provide a high level of customer service.

Key Features:

Integrated Process Management

Built-in project management

features help users efficiently organize and

track tasks and resources to keep process

on time.

Scheduling & Task Management

crmPLUS includes fully-integrated

workgroup scheduling and task

management features to track activities,

participants and resources, including pop-

up reminders. Managing to-do lists is easy

with sorting and filter options to help

ensure that important activities are

completed on time.

Login – Select organization

Login – Username and Password with Location

Organization Master

Location Master

User Search

User Creation

Role Creation

Role –Screen Mapping

Calendar Creation

Calendar Settings

Reminder & Alerts Settings

Department Creation

Designation Creation

Employee Creation

Business Partner Creation

Property Details Creation – General Information

Property Details Creation – Demographic Information

Property Details Creation – Facilities Information

Property Details Creation – Images

Property Search

Appointment Scheduler

Scheduler Report