About Company

HGTechSolutions is a leading software HGTechSolutions is a leading software development and web application development development and web application development company that provides offshore outsourcing company that provides offshore outsourcing services.services.

About CRMAvatar

CRMAvatar is a thought CRMAvatar is a thought leader in CRM Applicationsleader in CRM Applications

CRMAvatar has created what has CRMAvatar has created what has come to be one of the most powerful come to be one of the most powerful and dynamic hosted CRM solutions and dynamic hosted CRM solutions available in the market today.available in the market today.

CUSTOMER SERVICE CRM Avatar Maximizes business opportunities and customer satisfaction by tracking customer interaction

Provides Customers with greater confidence and satisfaction

Track Inquiries and issues , create contracts all directly in CRM Avatar.

Real Time Access to customer data.

CRMAvatar includes full featured users and user’s role management using which users can be created, deletedand updated.Using User Role Management in CRMAvatar one can create roles for a single user or can create set of rules forexample which can be applied to teaching employees or can create other which can be applied to Teachers special roles can be created for other users like management or IT department which is managing theCRMAvatar software or anybody else who is managing the software

CONTACT MANAGEMENT

High level of customer service with a complete record of customer communications.

Easily review sales opportunities, upcoming activities, attached documents from a main contact screen.

It includes task management system to track both internal and external customer activities.

ACTIVITY MANAGEMENT

CRM Avatar includes full scheduler system to manage calls and meetings

It also have team, personal andcompany calendar to manage all using one piece of software.

No different softwares required for different works as all work can be done using one piece of software.

INVOICES AND PAYMENTS

Integrated Invoicing Tool automates creating invoice helping sales team to do all thing using one single CRM Avatar.

This also allows managing invoices all at one time giving all account and product information all at one time.

Integrated Payment system helps in managing all incoming and pending payments.

It also takes care ofpayments which are made in installments so proves to be very helpful when managing payments in an organization.

REPORTING & DETAILED DASHBOARD

CRMAvatar includes full outlook like mailing system so need for any other mailing system it can be used to sendand receive any kind of mail

MAILING SYSTEM

PROJECT MANAGEMENT

CRMAvatar includes full project management to manage any project in the organization. This can be a veryhandy tool for project management team and can let them create any project in a team as well as they can doany project individually.

SALES MANAGEMENT

CRMAvatar puts you in complete control of yoursales pipeline, allowing you to effectively manage,forecast, and report on all phases of the sales cycle.

CRMAvatar includes import export tool to easily import and export data like contacts and account informationwhich makes it easy to migrate from other systems or from migration from excel or other files to our softwaresEasily.

CRMAvatar includes full contract management module to manage all contracts within the school. It can saveall important documents and information related to contract using this module

BENEFITS

By installing the CRM system, the schools can dramatically increase the effectiveness, efficiency and productiveness of its customer service.

CRMAvatar includes full scheduler system to manage calls and meetings and it also have team, personal andSchool calendar to manage all using one piece of software.

All of the administration processes can be handled effectively due to the installation of the CRM system.

It would ease the work of school helpdesk which has to the all the work on a multiple basis .Now it can be done on centralised basis.

Using CRM software team schools can have access to files anywhere using internet to download any useful document related to a meetingThis can also be safe location for keeping files and getting rid of finding the required document from piles of filesin the office so can be real time save also.

The fees record can be maintained with ease using the CRM system

Student record can be maintained with ease using the CRM systems.

Staff attendance can be maintained with ease using CRM systems.

Thank You