IMAGINATION TO REALITY

FyNSiS Softlabs Pvt. Ltd

• SuiteCRM Partner – Code and Integration

• CMS Platforms such as WordPress, Joomla,

Drupal and other open-source tools

• LAMP based Custom Application Development

PHP/MySql

Ajax/jquery

• Vertical specific CRM for Manufacturing, IT/ITES,

Telecom Real, Estate, Education, Travel & others

• Sales and Development Centres in Bangalore,

Mumbai and Coimbatore

• Opportunity management

• Contact management

• Account management

• Forecasting

• Outlook plug-in

• Mobile solutions

• Multi-channel campaigns

• Campaign manager

• Email marketing

• Web-to-lead forms

• Lead management

• Marketing analytics

• Self-service portal

• Case management

• Inbound email

• Knowledge base

• Bug tracking

• Business intelligence

• Sales trends

• Case reports

• Dashboards

• Customer profiles

SuiteCRM also provides additional benefits such as project management,

invoicing, document management, etc.

Support

Automation

Marketing

Automation

Sales Force

Automation

Reports &

Dashboards

SuiteCRM – Extensive CRM Solutions

SuiteCRM Website

Integration - Joomla, Drupal

e-com Integration (Magento, VirtuMart)

Telephony Integration

Asterisk

Google Apps Integration

Leveraging core expertise in open source technologies, FyNSiS specializes in building

enterprise solutions using SuiteCRM as a platform.

SuiteCRM Integrations

Chat Tool

Live Chat Tool - It's an open-source powered application, which brings

simplicity and usability in one place. With live helper chat you can

bring live support on your site for free.

Live Helper Chat - live support for your website. Featuring web and

desktop clients. Compatible Windows, Linux, Mac. Desktop client

powered by QT. Supports mobile phones based on XMPP service

providers (GTalk, Xabber, Mono etc.), MySQL, PostgreSQL

Features of Live Helper Chat Tool

Unlimited operators, chats at the same time, departments

5 widget position

User screenshots, see what your users sees

Drag & Drop widgets

Online users tracking

• Invite users to chat

• Chats archive

• Chat remarks

• Files uploads, drag & drop

• Tablet and Mobile friendly

• Visitor tracking across

different subdomains of

domain

• Multilanguage back office

where each operator can

have different language.

Live Helper Chat integration with SuiteCRM

Benefits :

It will reduce the customer identification time and improves the marketing efforts.

Operators can accelerate product enhancements and create meaningful online connections with customers.

Its unique capabilities drive online sales, personalize conversations and generate leads.

Interact with chat leads directly from CRM.

Helps creating new leads within the chat tool and auto-populates the customer information.

Live Helper Chat integration with SuiteCRM

Users can Archive transcripts and save records in CRM to get 3600

view of customers.

Implements marketing strategies of the organization which significantly

add value to the company and ensuring a great Customer Satisfaction.

Improves the resources efficiency and helps increasing overall

Productivity & Profitability of the business.

It assists the organizations in enhanced revenue generation,

maintaining customer loyalty and retention to increase ROI in the

business.

Thank You!

Offices in Bangalore, Mumbai & Coimbatore

www.fynsis.com

For Customized Demo

Contact

sales@fynsis.com

+91 9008768899

+91 9902376720