Cristina Larraz CEAPAT-IMSERSOMinistry of Health and Social Policy. Spain

Dublin, June the 3rd. 2010

Universal Design in Legislation, PolicyUniversal Design in Legislation, Policy and Practice. CEAPAT-Local Governmentand Practice. CEAPAT-Local Government

WELLCOME TO CEAPAT-IMSERSOWELLCOME TO CEAPAT-IMSERSO

3

Presentation of CEAPATPresentation of CEAPAT

Legislation, standarizationLegislation, standarization

Experiences on Universal Design: Experiences on Universal Design:

CEAPAT-Local GovernmentsCEAPAT-Local Governments

Universal Service Design in Local Government.

The National Reference Centre for Personal Autonomy and Assistive Technologies: CEAPAT,from IMSERSO,Ministry of Health and Social Policy20 years of experience on accessibility and technologies.

• to contribute to the improvement of the quality of life of all citizens, giving active support to:

Olderpersons

Persons with disabilities

CEAPAT´s MissionCEAPAT´s Mission

by means of:

Assistive Products

Accessibility

Universal Design

CEAPAT´s areas of activities

Universal Accessibility and Universal Design Information and Communication Technologies Assistive products Assesment and evaluation Technical standards Research and development Information and publications Training and coordination with agents

Evolution of the concept of accessibility

Architectural barriers

Accessibility in buildings, environment,

transport and communication

Universal Accessibility , including eAcc,

goods, products, technologies & services

Universal Design

Development of the concept:

a) From a re-active action to a pro-active action

b) From a one dimension view to a

multi dimension view

c) From a specific policy to horizontal policies

d) From special services to the quality of all

services.

““The lack of accessibility is the The lack of accessibility is the most general discrimination”most general discrimination”

President of the European Dissability Forum

Universal Design focuses on :

Making life easier Sustainable costs User centred design Diversity of situations

There is no average personThere are different situations that change along the life European Concept of Accessibility

Universal Design

Universal Design benefits more

people

Traditional principlesof design

UniversalDesign

UniversalDesign

European Design for all e-Accessibility Network European Design for all e-Accessibility Network

EDeAN EDeAN www.edean.orgwww.edean.org

2008 CEAPAT . SPAIN EDeAN Coordinator

Network

Legislation,

Standarization, Incentives.

Non Discrimination Legislation:

EEUU Americans with Disabilities Act (ADA)

REINO UNIDO The Disability Discrimination Act (DDA)

ESPAÑA Ley de Igualdad de Oportunidades,

No Discriminación y Accesibilidad Universal (LIONDAU)

1990

1996

2003

LAW 51/2003 , 2 december

Law of Equal Opportunities, Non Discrimination and Universal Accessibility.

Principles: a) Independent living b) Normalization c) Universal Accessibility d) Universal Design c) Civil dialogue e) Mainstreaming

Law 51/2003 2 december, LIONDAU deals with:

a ) Telecommunications and information

society

b ) Public environments

c ) Transports

d ) Good and services

e ) Public Administrations

Universal accessibility:Universal accessibility:

““Condition to be fulfilled by environments, Condition to be fulfilled by environments, products and services to be products and services to be ccomprehensible, usable and omprehensible, usable and practicablepracticable for all persons” for all persons”Law 51/2003, 2 december, for equal Law 51/2003, 2 december, for equal oportunities, non discrimination and oportunities, non discrimination and universal accessibility for people with universal accessibility for people with dissabilities. dissabilities. LIONDAULIONDAU..

Activity projected, from the origin and Activity projected, from the origin and when possible, to create environments, when possible, to create environments, processes, goods, products, services, processes, goods, products, services, objects, tools, devices so that they can objects, tools, devices so that they can be be used by everyone to the greatest used by everyone to the greatest extent possibleextent possible Ley 51/2003, 2 december for equal oportunities, non Ley 51/2003, 2 december for equal oportunities, non discrimination and universal accessibility for people discrimination and universal accessibility for people with dissabilities. with dissabilities. LIONDAU.LIONDAU.

Universal Design

Training Design for All

Legislation

Standards

Tools: Plans, incentives,..

Postgraduate Courses

UD principles in curriculum EID

White book of Design for All in Universities: Design for all in the educative programmes related to the built environment and information technologies

IED Instituto

Europeo de Diseño

Experiences on Universal Design: Experiences on Universal Design: CEAPAT-Local GovernmentsCEAPAT-Local Governments

1.-SIGNAGE FOR ALL:1.-SIGNAGE FOR ALL:Standard: “Standard: “Interior signage in public Interior signage in public buildings” buildings” UNE 170001:2007 Spanish Agency UNE 170001:2007 Spanish Agency of of Standarization (AENOR) Standarization (AENOR) Signage in Tres CantosSignage in Tres Cantos Signage in MálagaSignage in Málaga2.- PLANS FOR CCESSIBILITY LOCAL 2.- PLANS FOR CCESSIBILITY LOCAL GOVERNMENTSGOVERNMENTS3 .-DOLLS FOR ALL3 .-DOLLS FOR ALL

Common points:

Users participation from the designing stage

All users benefits

Cost benefits

Incentives

1.- Signage for All1.- Signage for All

We all need accessible and understandable spaces:

Understand the environment we are at (hospital) Know how to get the most of this environment (park) Be certain of the security of the environment (fire) Know what we can or cannot do at the environment

(take care) Know how to get to the place we want to go (public

building, big store)…

We all need images, colours, well designed spaces, to understand: Signage and wayfinding

ISO

CEN

CENELEC

ETSI

AENOR

Standardization Bodies:Standardization Bodies:

Standarization:Standarization:

Is the process of development, Is the process of development, implementation and improvement of implementation and improvement of standards, that apply to various scientific, standards, that apply to various scientific, industrial or economic fields, in order to industrial or economic fields, in order to manage and enhance them. manage and enhance them. Standar: “Standar: “Interior signage in public Interior signage in public buildings” buildings” UNE UNE 170001:2007 Spanish 170001:2007 Spanish Agency of Agency of Standarization (AENOR)Standarization (AENOR)

Standar UNE UNE 170001:2007.170001:2007.

Goal and aplication field.

This standar specifies the requirements which signals must fulfil in vertical parameters in indoors of public buildings in order to be understandable for all persons.

Clasification of signs in UNE UNE 170001:2007170001:2007 :

By function: guidance, informational, directional, identification, regulators.By its location: attached to a parameter, based or banner, hanging on horizontal or inclined planesBy the form of access to information: háptico/tactile or visual By the type of communication system: text (letters, high relief, braille), iconic (pictures, diagrams, photographs, pictograms, etc ...) colour (applied to the labels to differentiate areas, uses and activities)

Pictogram

Iconic formalization of information. It substitutes a text for an image which

associated to its meaning. It makes possible to inform in an immediate way, through simple elements, a heterogenic group of people, keeping a universal language to

overcome idiomatic, cultural and cognitive barriers.

“Signage at public buildings should incorporate the information with pictograms that are standard or internationally recognized. In case of lack of internationally recognized symbols, they will be selected from the communication system mostly well known.

Future:Designing symbols.Future:Designing symbols.

Create new symbols for different Create new symbols for different situations, with a unified design, which situations, with a unified design, which are understandable to everyone.are understandable to everyone.

Problems we find: “creativity”, lack of Problems we find: “creativity”, lack of consensus, parallel studies, …consensus, parallel studies, …

Signage in Tres Cantos. City located in the suburbs of Madrid

Diversity has been taken into account. Diversity has been taken into account. Solutions integrated in Universal Design Solutions integrated in Universal Design have been adoptedhave been adopted

Original project: No proper Original project: No proper access for reduced mobility persons, cognitive access for reduced mobility persons, cognitive disabled persons or turists; no complete disabled persons or turists; no complete information for low vision or blinds,…information for low vision or blinds,…

Critical sessions with CEAPAT, Critical sessions with CEAPAT, ONCE, FEAPS, CNSEONCE, FEAPS, CNSE

Changes made:

Banners allow wheal chair aproching

Symbols are included

High relieve is included

Colours are understandable, connected to reality

Signage in Málaga: Town Hall, Streets, Park.

Town Hall: Department of Town Hall: Department of Social WelfareSocial Welfare

Critical sessions with users:

Task group, including civil servants, associations of people with disabilities, people speaking other languages different to spanish, to agree on what was necessary to do and how.

Colours to guideColours to guide

Signage in Málaga:Signage in Málaga:

Information at the begining of the street: turist, Information at the begining of the street: turist, emigrants, cognitive disabled, old people, fast emigrants, cognitive disabled, old people, fast reading,….reading,….

Signage in Málaga: Park in the citySignage in Málaga: Park in the city

2.- Plans for accessibility

IMSERSO, ONCE and Autonomous Communities and Local Authorities develop local and regional plans of accessibility based on Universal Design principles which is aken nto account from the planing phase onwards.

Ceapat and Fundación Once: Technical assessment

Funding

Dolls more manageable for all children Dolls more manageable for all children and more accessible for disabled childrenand more accessible for disabled children

3.-DOLLS FOR ALL 3.-DOLLS FOR ALL

All persons have the same right to enjoy All persons have the same right to enjoy all kinds of products.all kinds of products.

New collection New collection of dolls done of dolls done under the under the premises of premises of Design for allDesign for all

The Spanish manufacturer, The Spanish manufacturer, LLorens, knew about toys and LLorens, knew about toys and dolls and other entities dolls and other entities brought their knowledge of brought their knowledge of games and dissability.games and dissability.Results have been very Results have been very positive.positive.

Accessibility test: 1131 toys tested. Accessibility test: 1131 toys tested. Persons with motorical impairment Persons with motorical impairment have more problems than visual have more problems than visual impaired and than auditive impaired and than auditive impairedimpaired

Previous investigationPrevious investigation

Starting with recomendations of design Starting with recomendations of design from experts, the company has created from experts, the company has created dolls, clothes and accesories for all dolls, clothes and accesories for all boys and girls. They have not been boys and girls. They have not been created as special dolls for persons created as special dolls for persons with disabilities. Their features facilitate with disabilities. Their features facilitate their manipulation to all childrentheir manipulation to all children

Dolls created for all, Dolls created for all, allow children with allow children with disabilities to be more disabilities to be more independent while independent while playingplaying

Clothes easy to Clothes easy to orientate and orientate and put by touching. put by touching. Labels at the Labels at the back and easy back and easy to touch and to to touch and to see with brigh see with brigh colourscolours

Features which facilitate manipulation for Features which facilitate manipulation for visual impairmentvisual impairment

Very realistic Very realistic features and features and easy to identify easy to identify by touching: by touching: face, hair, eyes face, hair, eyes eye lashes, soft eye lashes, soft bodybody

Features which facilitate manipulation Features which facilitate manipulation for visual impairmentfor visual impairment

Clothes easy to Clothes easy to identify and identify and diferenciate by diferenciate by touching: Clothes touching: Clothes have an element that have an element that makes them easy to makes them easy to identify: triangle, identify: triangle, flower,..the number of flower,..the number of elements tells how elements tells how many pieces go many pieces go together, dress and together, dress and jacket.jacket.

Features which facilitate Features which facilitate manipulation for visual impairmentmanipulation for visual impairment

They are all light and They are all light and soft to avoid children soft to avoid children hitting themselves. hitting themselves. Their weight is not Their weight is not superior to 900 gr.superior to 900 gr.

Features which facilitate manipulation for Features which facilitate manipulation for persons with motorical dissabilitypersons with motorical dissability

No hair o very short hair. No hair o very short hair. Children are not normally Children are not normally able to comb them, though able to comb them, though some grab them by the some grab them by the hair. In that case the cuality hair. In that case the cuality is very good so it does not is very good so it does not deteriorates if not combing deteriorates if not combing and their dresses are and their dresses are opened at the frontopened at the front

Features which facilitate manipulation for Features which facilitate manipulation for persons with motorical dissabilitypersons with motorical dissability

Easy to put and Easy to put and take off clothes.take off clothes.

Features which facilitate manipulation Features which facilitate manipulation for persons with motorical dissabilityfor persons with motorical dissability

Clothes: Velcro pieces Clothes: Velcro pieces and easy to join, and easy to join, clothes with big clothes with big openings, wide openings, wide sleeves, use of wide sleeves, use of wide elastics, cuality elastics, cuality materials easy to materials easy to wash, wide necks, wash, wide necks, and opened trousers.and opened trousers.

Features which facilitate manipulation Features which facilitate manipulation for persons with motorical dissabilityfor persons with motorical dissability

Closed hands to Closed hands to facilitate dressing. If facilitate dressing. If hands opened their hands opened their clothes heve wide clothes heve wide sleeves.sleeves.

Features which facilitate manipulation Features which facilitate manipulation for persons with motorical dissabilityfor persons with motorical dissability

THANK YOU !

ceapat @ imserso.es

clarrazi@imserso.es

www.ceapat.org

34 91 703310034 91 778 41 17

91 778 90 64

CEAPAT - IMSERSO

C/ Los Extremeños,1 28018 MADRID