crisis management counselling. need to understand crisis and its management?? the idu faces number...
TRANSCRIPT
![Page 1: Crisis Management Counselling. Need to understand crisis and its management?? The IDU faces number of problems in day-to-day life- most solved by himself](https://reader035.vdocuments.us/reader035/viewer/2022062308/56649d995503460f94a83d7d/html5/thumbnails/1.jpg)
Crisis Management Counselling
![Page 2: Crisis Management Counselling. Need to understand crisis and its management?? The IDU faces number of problems in day-to-day life- most solved by himself](https://reader035.vdocuments.us/reader035/viewer/2022062308/56649d995503460f94a83d7d/html5/thumbnails/2.jpg)
Need to understand crisis and its management??The IDU faces number of
problems in day-to-day life- most solved by himself or with help of family members*
Certain situations are intense and unexpected and◦Can precipitate crisis◦Are out of client’s capacity to deal
with◦Require professional help
![Page 3: Crisis Management Counselling. Need to understand crisis and its management?? The IDU faces number of problems in day-to-day life- most solved by himself](https://reader035.vdocuments.us/reader035/viewer/2022062308/56649d995503460f94a83d7d/html5/thumbnails/3.jpg)
What is CrisisA temporary state of
◦emotional turmoil and disorganization
◦following a very sudden and significant stressful situation
Cannot be resolved by client alone
![Page 4: Crisis Management Counselling. Need to understand crisis and its management?? The IDU faces number of problems in day-to-day life- most solved by himself](https://reader035.vdocuments.us/reader035/viewer/2022062308/56649d995503460f94a83d7d/html5/thumbnails/4.jpg)
Crisis Situations*What situations precipitate crisis in
client’s life?
CRISIS
Personal
Financial
Occupational
Health
Drugs-related
Legal
![Page 5: Crisis Management Counselling. Need to understand crisis and its management?? The IDU faces number of problems in day-to-day life- most solved by himself](https://reader035.vdocuments.us/reader035/viewer/2022062308/56649d995503460f94a83d7d/html5/thumbnails/5.jpg)
Crisis Situations*SITUATIONS EXAMPLES OF TYPES OF CRISIS
Personal Situation Spouse leaving home; divorce notice; being thrown out of the house; violence at home; sudden death in family; death of a friend with whom injections were used/shared
Financial Loss of significant amount of money/assets; accumulated debts leading to a crisis
Occupational Situation
Being thrown out of the job; violence at work-place
Health-related Becoming aware of HIV+ status; developing a physical illness
Legal Facing legal action
Drug-related Sudden decrease in availability of usual dose of drugs; overdose; injection-related injury/infection
![Page 6: Crisis Management Counselling. Need to understand crisis and its management?? The IDU faces number of problems in day-to-day life- most solved by himself](https://reader035.vdocuments.us/reader035/viewer/2022062308/56649d995503460f94a83d7d/html5/thumbnails/6.jpg)
Stages of Crisis*
![Page 7: Crisis Management Counselling. Need to understand crisis and its management?? The IDU faces number of problems in day-to-day life- most solved by himself](https://reader035.vdocuments.us/reader035/viewer/2022062308/56649d995503460f94a83d7d/html5/thumbnails/7.jpg)
Role of counsellor*Be available and
supportiveActively listen to
client’s storyDo NOT blame the
clientExpress empathyGenrate resources Address unrealistic
expectations of client from counsellor (if any)
![Page 8: Crisis Management Counselling. Need to understand crisis and its management?? The IDU faces number of problems in day-to-day life- most solved by himself](https://reader035.vdocuments.us/reader035/viewer/2022062308/56649d995503460f94a83d7d/html5/thumbnails/8.jpg)
counselling Techniques
Providing support to client• Being empathic• Listen• Talk in calm and re-assuring way
• Instill hope
![Page 9: Crisis Management Counselling. Need to understand crisis and its management?? The IDU faces number of problems in day-to-day life- most solved by himself](https://reader035.vdocuments.us/reader035/viewer/2022062308/56649d995503460f94a83d7d/html5/thumbnails/9.jpg)
Counselling TechniquesFacilitating emotional expression*• Client is facing many negative emotions
• Encourage clients to share their feelings
![Page 10: Crisis Management Counselling. Need to understand crisis and its management?? The IDU faces number of problems in day-to-day life- most solved by himself](https://reader035.vdocuments.us/reader035/viewer/2022062308/56649d995503460f94a83d7d/html5/thumbnails/10.jpg)
Counselling Techniques
Ensure safety of client• Client vulnerable to
cause harm to self/others
• Assess for thoughts related to • Self-harm• Harming others
![Page 11: Crisis Management Counselling. Need to understand crisis and its management?? The IDU faces number of problems in day-to-day life- most solved by himself](https://reader035.vdocuments.us/reader035/viewer/2022062308/56649d995503460f94a83d7d/html5/thumbnails/11.jpg)
counselling Techniques
Defining the problem• Conceptualize problem from client’s point of view
• Reflect back to the client
![Page 12: Crisis Management Counselling. Need to understand crisis and its management?? The IDU faces number of problems in day-to-day life- most solved by himself](https://reader035.vdocuments.us/reader035/viewer/2022062308/56649d995503460f94a83d7d/html5/thumbnails/12.jpg)
Counselling Techniques
Defining the problem (cont…)
• REMEMBER:• Ask open-ended
questions• Don’t ask too many
questions together• Avoid using “WHY”*• Avoid embarrassing
questions
![Page 13: Crisis Management Counselling. Need to understand crisis and its management?? The IDU faces number of problems in day-to-day life- most solved by himself](https://reader035.vdocuments.us/reader035/viewer/2022062308/56649d995503460f94a83d7d/html5/thumbnails/13.jpg)
Counselling Techniques
Defining the problem (cont…)
• Areas to be explored:• What is the problem?• Who all are contributing
to it?• When did it happen?• What made it happen?• How can it be handled?
![Page 14: Crisis Management Counselling. Need to understand crisis and its management?? The IDU faces number of problems in day-to-day life- most solved by himself](https://reader035.vdocuments.us/reader035/viewer/2022062308/56649d995503460f94a83d7d/html5/thumbnails/14.jpg)
Counselling Techniques
Facilitating problem-solving behavior• Teach problem-solving strategy
![Page 15: Crisis Management Counselling. Need to understand crisis and its management?? The IDU faces number of problems in day-to-day life- most solved by himself](https://reader035.vdocuments.us/reader035/viewer/2022062308/56649d995503460f94a83d7d/html5/thumbnails/15.jpg)
Counselling TechniquesFacilitating problem-solving behavior*
Defining the
problem
Brainstorm all
possible solutions
Re-evaluate
Evaluate and
implement best
solution
![Page 16: Crisis Management Counselling. Need to understand crisis and its management?? The IDU faces number of problems in day-to-day life- most solved by himself](https://reader035.vdocuments.us/reader035/viewer/2022062308/56649d995503460f94a83d7d/html5/thumbnails/16.jpg)
Counselling TechniquesFacilitating problem-solving behavior*
Defining the
problem
Brainstorm all
possible solutions
Re-evaluate
Evaluate and
implement best
solution
![Page 17: Crisis Management Counselling. Need to understand crisis and its management?? The IDU faces number of problems in day-to-day life- most solved by himself](https://reader035.vdocuments.us/reader035/viewer/2022062308/56649d995503460f94a83d7d/html5/thumbnails/17.jpg)
Counselling TechniquesFacilitating problem-solving behavior*
Defining the
problem
Brainstorm all
possible solutions
Re-evaluate
Evaluate and
implement best
solution
![Page 18: Crisis Management Counselling. Need to understand crisis and its management?? The IDU faces number of problems in day-to-day life- most solved by himself](https://reader035.vdocuments.us/reader035/viewer/2022062308/56649d995503460f94a83d7d/html5/thumbnails/18.jpg)
Counselling TechniquesFacilitating problem-solving behavior*
Defining the
problem
Brainstorm all
possible solutions
Re-evaluate
Evaluate and
implement best
solution
![Page 19: Crisis Management Counselling. Need to understand crisis and its management?? The IDU faces number of problems in day-to-day life- most solved by himself](https://reader035.vdocuments.us/reader035/viewer/2022062308/56649d995503460f94a83d7d/html5/thumbnails/19.jpg)
Other services…Keep a directory of referral
services (e.g. legal aid, intensive medical care)
Talk to family members, employers… if need be
Facilitate generation of possible resources
![Page 20: Crisis Management Counselling. Need to understand crisis and its management?? The IDU faces number of problems in day-to-day life- most solved by himself](https://reader035.vdocuments.us/reader035/viewer/2022062308/56649d995503460f94a83d7d/html5/thumbnails/20.jpg)
SummaryIDU is vulnerable to crisis at any
point
Crisis is a temporary phase and timely intervention is important
Primary task of counsellor is to provide psychosocial support
Providing actual logistics in any/every crisis may not be possible