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Creative Best Practices for Paid Social Presented by: Charlie Lozner, Partner at Backbone Media April 24-25, 2019

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Page 1: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

Creative Best Practices for Paid SocialPresented by: Charlie Lozner, Partner at Backbone Media

April 24-25, 2019

Page 2: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

2

We are a values-led media and public relations agency that specializes in the intersection of paid and earned media.

We amplify active lifestyle brands in order to expand their communities and cultivate lasting connections.

Public RelationsThrough custom experiences, impactful events, showrooms and targeting product seeding, Backbone’s PR team has been building industry-leading brands for 21 years.

PaidMedia

Backbone’s expertise in paid media extends across all of today’s platforms. We believe that having a well-balanced media mix allows us to deliver clients’ messages where they are most receptive.

PerformanceDigitalWe are experts at scaling a brand’s message to engage targeted markets and drive conversion. A certified Google and Facebook partner, we build high-performance digital campaigns.

AffiliateMarketing

Backbone Media has an in-house affiliate management service to tackle the complex intersection of editorial reviews and affiliate marketing, bridging the gap between paid and earned media.

About Backbone Media

Page 3: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

3Social Media Platforms

Page 4: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

4Social Media Advertising

Statista: “Most Famous Social Network Sites Worldwide as of January 2019” 2018

Active monthly users on top social networks (global)

2,271,000,000

1,900,000,000

1,000,000,000

250,000,000

0

500,000,000

1,000,000,000

1,500,000,000

2,000,000,000

2,500,000,000

Facebook YouTube Instagram Pinterest

Page 5: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

5Social Media Platforms

Why does creative execution matter so much on these platforms?

Page 6: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

6Social Media Advertising

Facebook IQ Source: “The Value of Video” by Nielsen 2017

67% of mobile-dominant video viewers surveyed across 10 countries say they use smartphones to watch online video for more than an hour per day.

Page 7: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

7Social Media Advertising

Facebook IQ Source: Instagram data, 2018

60% increase in time spent watching video on Instagram from June 2017 to June 2018.

Page 8: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

8Social Media Advertising

People are watching YOUR video on Facebook and Instagram everywhere…

Page 9: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

9Social Media Advertising

Even here….

Page 10: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

1.5b

10Social Media Advertising

people sign in and visit YouTube every single month – nearly half of the world’s internet users.

YouTube: Internal data 2016

Page 11: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

95%

11Social Media Advertising

viewability on YouTube (industry average is 66%).

YouTube: Google and DoubleClick advertising platforms data 2017

Page 12: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

75%

12Social Media Advertising

of Pinners say they’re likely to watch videos about topics that interest them.

Pinterest: “Pinterest Promoted Video” 2018

Page 13: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

13Social Media Platforms

How do you build creative for the right audience?

Page 14: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

Female-targeted

14Creative Considerations

Male-targeted

Page 15: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

15Creative Considerations

Runner-targeted Surfer-targeted

Page 16: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

16Social Media Platforms

Where does your audience see your ads?

Page 17: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

In the Facebook Ecosystem

17Facebook Placements

Page 18: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

In the Instagram Ecosystem

18Instagram Placements

SmartwoolSponsored

Learn More

x

Page 19: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

Branding – Have your brand and messaging appear in the first 3 seconds.

19Facebook & Instagram

Placements

Page 20: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

Branding

20Facebook & Instagram

Placements

Page 21: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

Sound – Don’t rely on sound to convey your message.

21Facebook & Instagram

Placements

Page 22: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

Sound

22Facebook & Instagram

Placements

Text Descriptions No Sound Necessary

Page 23: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

Length – For feed placements, videos can run up to 30 seconds. For all other placements, keep videos to 15s or less.

23Facebook & Instagram

Placements

Page 24: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

Length

24Facebook & Instagram

Placements

15 seconds 30 seconds

VS.VS.

Page 25: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

Objective – Convey a simple message that aligns with the ad objective.

25Facebook & Instagram

Placements

Page 26: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

Objective

26Facebook & Instagram

Placements

• Innovative materials and design

• High performance product

→ Buy Smartwool products

Page 27: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

Facebook & Instagram Feed

27Facebook Placements

• Size: 1x1

• Duration: :07-:30s

• Format: .mp4

• Subtitles: yes

Page 28: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

Facebook In-Stream

28Facebook Placements

• Size: 16x9

• Duration: :07-:15s

• Cannot be longer than :15s

• Format: .mp4

• Subtitles: no

Page 29: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

Instagram Stories

29Instagram Placements

SmartwoolSponsored

Learn More

x

• Size: 9x16

• Duration: :07-:15s

• Cannot be longer than :15s

• Format: .mp4

• Subtitles: no

Page 30: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

In The YouTube Ecosystem

30YouTube Placements

Visit Advertiser

Smartwool

Page 31: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

Branding – Have your brand and messaging appear in the first 3 seconds.

31YouTube Placements

Page 32: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

Branding

32YouTube Placements

Page 33: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

Traffic – Drive traffic to your YouTube channel or website with additional video content to continue the consumer’s video experience.

33YouTube Placements

Page 34: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

Traffic

34YouTube Placements

Page 35: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

Length – For skippable ads, you only pay for a completed or 30 second view (if your video is longer than 30 seconds). Utilize every second to be effective and efficient.

35YouTube Placements

Page 36: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

Length

36YouTube Placements

Page 37: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

Sound – Build your videos to be watched with the sound on. 90% of users watch YouTube ads and content with the sound on.

37YouTube Placements

YouTube: Google and DoubleClick advertising platforms data 2017

Page 38: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

In the Pinterest Ecosystem

38Pinterest Placements

Smartwool

Merino Sport

Promoted by

Smartwool

Conquer in comfort.

Breathable, quick-drying go-

to-layers for your most

strenuous workouts.

Smartwool Merino Sport

Promoted by

Smartwool

Page 39: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

Aspect Ratio – Keep promoted pins vertically oriented to better integrate ads into the organic feed and utilize max width video for high-impact, eye catching placements.

39Pinterest Placements

Page 40: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

Aspect Ratios

40Pinterest Placements

Smartwool Merino Sport

Promoted by

Smartwool

Promoted Pin Max Width Video

Smartwool

Merino Sport

Promoted by

Smartwool

Conquer in comfort.

Breathable, quick-drying go-

to-layers for your most

strenuous workouts.

Page 41: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

41

Recommendations

&

Research

Page 42: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

42Video & Motion

75% of all mobile data will be video by 2020.

Facebook IQ Source: ”Video in Mobile Feed” by Kantar Media 2016

Page 43: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

43Video & Motion

3x more people were engaged with an ad when brand name and message were presented in the first 10 seconds of the ad.

Facebook IQ Source: ”Video in Mobile Feed” by Kantar Media 2016

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44Video & Motion

5x Videos hold 5x more attention than static images.

Facebook IQ Source: ”Video in Mobile Feed” by Kantar Media 2016

Page 45: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

45Video & Motion

Video is how our customers are consuming media. Video is necessary to bring people into the brand as well as educate users on product.

Page 46: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

46Video & Motion

But, it’s important that we have a strategy that effectively balances video and still images that feature our product.

Page 47: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

47Capturing Your Audience

+22%increase in Facebook ads attributed sales from brands that use a mix of video and stills in their marketing mix, not just one or the other.

Facebook: “Video Viewability and Offline Sales Research” Oracle Data Cloud 2017

Page 48: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

48Capturing Your Audience

AttractAttract attention from the start. Have your brand and messaging appear in the first 3 seconds.

Page 49: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

49Capturing Your Audience

Brand Integrate your brand naturally and meaningfully.

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50Capturing Your Audience

Connect Connect with the viewer through emotion and storytelling.

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51Capturing Your Audience

Direct Be clear on what you want people to do.

Page 52: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

Nearly half the value of a video ad is delivered within the first 3 seconds.

52Capturing Your Audience

Facebook: Nielsen BrandEffect studies 2015

Duration

Value Over Time

Page 53: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

53Capturing Your Audience

STORIESSKIPPABLESNON-SKIPPABLESFEED

All sizes

Sound optional

Massive scale

Relevant to me

Horizontal

Sound on

Relevant to what I’m watching

Horizontal

Sound on

Skipped by majority

Vertical full-screen

Raw

Sound on

Time

Facebook: Feed, non-skippable, and stories from Facebook Internal data 2017, skippable from Audience Network and YouTube data 2017.

Page 54: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

54Capturing Your Audience

Give a user a reason to continue watching your video, getting users to the end of your video has proven to drive lift.

Page 55: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

55Capturing Your Audience

1.6x Long view impressions are 1.6x more valuable* than short view video.

Facebook: “Video Viewability and Offline Sales Research” Oracle Data Cloud 2017

* Value refers to incremental in-store sales lift and is assessed on a per-impression basis.

Page 56: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

56Which one is ready for Feeds?

Page 57: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

57Which one is ready for Stories?

Good example

Lots before skip button – brand, logoDoes not rely on sound

Could use smartwool creative

YETISponsored

Learn More

x YETISponsored

Learn More

x

Page 58: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

58Which one is ready for

YouTube?Visit Advertiser

YETI

Bad example

Visit Advertiser

YETI

00:11

Page 59: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

59Still Imagery

One Focal

(High Product Use)

Many Focal

(High Product Use)

Many Focal

(Low Product Use)

One Focal

(Low Product Use)

Page 60: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

High Product Awareness

60Still Imagery

Low Product Awareness

Low Brand Awareness

High Brand Awareness

Page 61: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

61Social Media Platforms

How do you bring these different tactics together effectively?

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+

62Best Practices

Video Focal still Product still

+

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63

Approaching Creative At a

Segmented Level

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64

Prospecting

Re-engagement

Conversion

Loyalty

Purchase

Using a full-funnel approach ensures we are relevant and timely in our messaging.

Audience Segmentation

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65

Prospecting

Re-engagement

Conversion

Loyalty

Purchase

Facebook, Instagram, YouTube, and Pinterest are all platforms that provide ample opportunity for targeting the full funnel.

Our Approach to Audience

Segmentation

Page 66: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

66Social Media Platforms

How do you build creative for each stage of the marketing funnel?

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67

ProspectingProspecting

Re-engagement

Conversion

Loyalty

Bring people into the brand through storytelling and points of differentiation.

Prospecting

Page 68: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

68Prospecting Creative

Motion + Brand + Flagship Products

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69

ProspectingProspecting

Re-engagement

Conversion

Loyalty

Tell the product story – educate users on the brand through product attributes and aesthetic.

Re-Engagement

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70Re-Engagement Creative

Proposition + CTA + Lifestyle w/ Focal Point

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71

ProspectingProspecting

Re-engagement

Conversion

Loyalty

ConversionConvert new and existing customers through relevant product marketing.

Conversion

Page 72: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

72Conversion Creative

Recent & Relevant Products + Upsell/Cross-Sell + Segmented Catalogs

Page 73: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

73

ProspectingProspecting

Re-engagement

Conversion

Loyalty

Conversion

After 30 days, buyers go back into the re-engagement pool.

Loyalty

Page 74: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

74Loyalty Creative

Brand Video

VS.

Page 75: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

75Loyalty

Storytelling

Page 76: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

76Social Media Platforms

It is important to keep your audience engaged at the loyalty stage without over-exposing

users to your brand and undermining advertising efforts. Be mindful, not creepy or irritating.

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77

What’s Next for Creative

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78Social Media Platforms

It is vital to be aware of creative trends and new offerings in order for your advertising to succeed.

Page 79: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

79Social Media Platforms

What creative trends are gaining traction?

Page 80: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

Instant Experience

80Interactive Content

Page 81: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

Instagram Stories Interactive Poll

81Interactive Content

SmartwoolSponsored

Learn More

x

YOU KNOW IT!

WINTER, DON’T LEAVE!

Page 82: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

82Interactive Content

81% of users agree that interactive content grabs attention more effectively than static content.

Content Marketing Institute: “Deliver Peak Experiences with Interactive Content” 2016

Page 83: Creative Best Practices for Paid Social...Branding –Have your brand and messaging appear in the first 3 seconds. 19 Facebook & Instagram Placements. ... emotion and storytelling

83Social Media Platforms

The creative landscape is constantly changing. Be educated on what consumers are

responding to and engaging with as well as any new opportunities that may influence

consumer behavior.

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84

Thank

You!

Charlie Lozner

[email protected]

970.963.4873