creating value and contributing to society by …creating value and contributing to society by...

68
Creating value and contributing to society by providing an “information infrastructure for an aging society” Annual Report 2016 Year ended March 31, 2016

Upload: others

Post on 29-Aug-2020

1 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

Creating value and contributing to society by providing an “information infrastructure for an aging society”

Annual Report 2016Year ended March 31, 2016

Page 2: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

2

Contents01 Our Mission

02 Market Segments

03 Information Infrastructure

04 Our History

06 Consolidated Nine-Year Summary

08 Message from the CEO

12 Review of Operations

12 Career Segment

14 Nursing Care Segment

16 Overseas Segment

18 New Businesses

19 Board of Directors and Audit & Supervisory Committee Members

20 Corporate Governance

23 Compliance and Risk Management

27 Management’s Discussion and Analysis of Operations

30 Consolidated Financial Statements and Notes

64 Independent Auditor’s Report

65 Corporate Data

Cautionary Note Regarding Forward-Looking Statements

This report contains forward-looking statements, including estimates, projections, and statements related to the business operations of SMS Co., Ltd. (hereinafter, “the Company”). These forward-looking statements are based on current expectations and assumptions in light of the information available to the Company as of March 31, 2016, and are subject to significant risks and uncertainties, including, but not limited to, the risks described on page 23 and subsegment pages of this report. The results or events predicted in these forward-looking statements may differ materially from actual results or events. Therefore, we cannot guarantee that any forward-looking statements will materialize nor do we undertake any obligation to update or revise publicly any of these forward-looking statements.

Page 3: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

01

The Japanese society is aging at a rapid pace. As a result, social secu-rity costs are increasing, putting pressure on Japan’s financial condi-tion. At the same time, it is neces-sary for the declining number of people working in Japan to support the elderly population both in eco-nomic and physical terms, which is giving rise to various social issues. Furthermore, overseas, the demand for medical care and healthcare is also increasing following economic development and aging popula-tions. It is believed that, in the next few decades, many countries will have rapidly aging populations simi-lar to Japan. As such, a wide range of social issues, including issues related to nursing care, are expected to emerge. Meanwhile, the market related to an aging society, including nursing care, medical care, and healthcare, is recognized as one of the few growth markets in Japan. Accordingly,

more and more people are begin-ning to take interest in this market. Also, information related to the aging society is highly specialized and, as there is not necessarily a high level of IT literacy in the indus-try, this information becomes extremely asymmetrical. As such, there is an increased need for useful and reliable information as the market related to the aging society expands, bringing forth tremendous business opportunities. Since its founding in 2003, SMS Co., Ltd. (hereinafter, “SMS” or ”the Company”) has focused on domains related to the aging society, offering a large number of highly valuable information services. By providing an information infrastructure for the aging society, SMS and its subsidiaries (hereinafter, “the SMS Group”) aim to resolve a variety of issues through sound business management and contribute to the greater society.

Our MissionWe create value and contribute to society by providing an

“information infrastructure for an aging society.”

Page 4: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

02

The SMS Group defines its business

segments that are essential for the aging

society as nursing care, medical care,

career, healthcare, and senior life.

The Nursing Care segment and the

Medical Care segment deal with busi-

nesses related to medical insurance

systems, and the Healthcare segment

deals with general health-related topics

aside from nursing care and medical

care. The Senior Life segment deals with

the unique lifestyle of the aging society.

The Career segment, which includes

recruiting agent and recruiting adver-

tisement services, refers to businesses

geared toward not only operators, such

as hospitals and clinics, but also health-

care professionals, such as nurses, who

provide services in nursing care and

medical care fields. Unlike the other

segments, the Career segment was

created on a business model basis due

to the importance of the businesses to

the Company as a whole.

In addition, the Group believes that

these five business domains can be

applied overseas as well. While some

business segments that depend on an

aging population such as the Nursing

Care segment and the Senior Life

segment do not currently exist in some

countries, the Group believes that, in

the future, there will be a need for such

domains in these countries, much in

the same way as Japan.

The Group defines its global opera-

tions as the Overseas segment. Currently,

the Group focuses on Asia, a region in

which medical care and healthcare

related expenses are increasing. The

Group will therefore promote busi-

nesses within the region centered on

medical care and healthcare fields.

The reason why the Group has

dedicated itself to these segments is

because of their significant market

growth potential. Furthermore, as the

segments are all closely related to each

other, it is easy to develop synergies

between them. By developing busi-

nesses specific to these domains, the

Group can promptly create a large

number of diverse services, responding

to the demand for information.

Market Segments

Senior Life *1

Healthcare *2

CareerNursing

CareMedical

Care

Our Mission

*1 Businesses related to daily life in the aging society

*2 Covers health-related matters that are not subject to long-term care

insurance or medical insurance

Global Coverage Market Segments in the Aging Society

Page 5: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

Our Mission

03

The SMS Group defines the information

infrastructure as a system that fills in

the gaps regarding the asymmetric

information surrounding the people it

provides value to. The Group regards

these people as professionals who

work in segments in which it does

business, operators who provide services

in these segments, and end users who

receive services in these segments.

Information related to the aging

society is highly specialized, and, there

is a lack of systems to collect, organize,

and communicate the increasing

amount of diverse information that is

accompanying this market expansion.

As such, a situation is occurring where

those who wish to communicate infor-

mation are unable to do so sufficiently,

and those who wish to receive infor-

mation are unable to obtain what they

need. To resolve this issue, the Group

will connect the various people it pro-

vides value to through the provision of

a variety of information related to the

aging society, which it will do primarily

through the Internet but also through

other forms such as a paper medium.

Also, in order to provide an informa-

tion infrastructure efficiently, the Group

will win over these professionals, oper-

ators, and end users by creating a situa-

tion where it is easy for them to access

the Group’s services. In doing so, the

Group will promptly develop a large

number of diverse services going forward.

Information Infrastructure

Operators

End Users

Professionals Operators

End Users

Professionals

Sender of Information

Receiver of Information

Career Community

Management Support Medical Information

Page 6: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

2004.3 2005.3 2006.3 2007.3 2008.3 2009.3 2010.3 2011.3 2012.3 2013.3 2014.3 2015.3 2016.3 2017.3(Forecast)

0

25,000

5,000

10,000

15,000

20,000

0

7,500

1,500

3,000

4,500

6,000

58 383835

1,545

2,715

5,177

7,172

-5 52 109269

426

1,230 1,261

CAGR*1 (2008.3–2016.3)

Net Sales

27.6%Operating Income

26.3%

04

2008 Sep. RAG for PT / OT / ST*5: PT / OT Jinzai-bank

2008 Mar. Listed on the Tokyo Stock Exchange

Our HistorySMS was founded in 2003 at the dawn

of Japan’s long-term care insurance

system. Beginning with the recruiting

agent service for care managers, the

Company has since expanded its

business to include the Nursing Care,

Medical Care, Career, Healthcare, and

Overseas segments. In addition, the

Company has been achieving growth

in net sales and income for the 12

consecutive years since its founding.

The main reason why the Company

has achieved long-term growth is due

to the fact that it has developed

numerous new services in a continuous

manner. This growth can also be attrib-

uted to the Company’s ability to create

numerous services with diverse busi-

ness models that transcend the busi-

ness model for its recruiting agent

services, which represented the found-

ing business of the Company, to include

recruiting advertisement services, man-

agement support services for nursing

care operators, online community

services, and drug information services.

To further develop new services, the

Company invests in new businesses on

a continuous basis.

Through these efforts, the Company

has transformed by expanding its revenue

portfolio to include not only the Career

segment but also the Nursing Care and

Overseas segments.

Going forward, the Company will

continue to develop a large number

of diverse information infrastructure

services with various business models

in the Nursing Care, Medical Care,

Career, Healthcare, Senior Life, and

Overseas segments, thereby realizing

sustainable growth.

Historical Financial Results

Millions of yen

Net Sales (left scale)

Operating Income (right scale)

2003 May RAG*2 for Care Managers: Care Jinzai-bank

2006 Sep.Com for Care Managers: Care Mane.com

2006 Jul. Management Support Service for Nursing Care Operators: Kaipoke

2006 Aug.Com*4 for Nurses and Student Nurses: Nurse-senka Community

2005 Sep. RAG for Nurses: Nurse Jinzai-bank

2004 Mar.RAD*3 for Nursing Care Professionals: Kaigo Job

= Career = Nursing Care = Medical Care = Overseas

*1 CAGR since Being on the Tokyo Stock Exchange *2 RAG = Recruiting Agent *3 RAD = Recruiting Ads

*4 Com = Online Community *5 PT / OT / ST = Physical Therapist and Occupational Therapist, Speech Therapist

Page 7: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

2004.3 2005.3 2006.3 2007.3 2008.3 2009.3 2010.3 2011.3 2012.3 2013.3 2014.3 2015.3 2016.3 2017.3(Forecast)

0

25,000

5,000

10,000

15,000

20,000

0

7,500

1,500

3,000

4,500

6,000

7,618

8,692

10,181

1,480 1,519 1,570

12,046

15,056

19,069

24,051

1,730

2,079

2,756

3,432

Our History

05

1%

Breakdown of Consolidated Net Sales by SegmentMillions of yen

Millions of yen

2011 Sep. Online Sales of Nursing Goods:

PURE NURSE

2013 Nov. Home-delivered Meal Search Site:

Lifood

2014 Aug. RAG for Care Workers:

Kaigo Job Agent

2015 Oct. Drug Information Service for Healthcare

Professionals and Institutions: MIMS

Career

Nursing Care

Medical Care

Healthcare

Overseas

2009.3 2013.3 2017.3(Forecast)

0

9,000

1,4000

2,1000

2,8000

58.9%

99%

87.3%4% 7.6% 1%

15.8%

21.7%

2.8% 0.7%

= Career = Nursing Care = Medical Care = Overseas

Page 8: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

Consolidated Nine-Year Summary

06

Millions of yen

SMS Co., Ltd. Years ended March 31 2008.3 2009.3 2010.3 2011.3 2012.3 2013.3 2014.3 2015.3 2016.3

For the Year:

Net sales ¥2,715 ¥5,177 ¥7,172 ¥7,618 ¥8,692 ¥10,181 ¥12,046 ¥15,056 ¥19,069

Selling, general and administrative expenses 2,211 3,796 5,534 5,818 6,740 7,910 9,363 11,644 14,108

Operating income 426 1,230 1,261 1,480 1,519 1,570 1,730 2,079 2,756

Ordinary income 415 1,238 1,266 1,530 1,734 1,990 2,340 2,693 3,509

Profit attributable to owners of parent 244 719 717 876 1,004 1,226 1,380 1,824 2,265

EBITDA*1 470 1,305 1,501 1,845 1,989 2,073 2,197 2,686 3,739

Cash Flows:

Net cash provided by operating activities 536 1,086 159 1,249 956 1,008 1,595 3,103 2,244

Net cash (used in) provided by investing activities (103) (107) (1,743) (244) (1,358) 428 (1,323) (1,049) (18,401)

Net cash used in financing activities 207 5 (48) 14 (83) (191) (571) (1,271) 18,656

Cash and cash equivalents at the end of the year 1,039 2,023 391 1,449 964 2,215 1,897 2,694 5,147

At Year-End:

Total assets 1,806 3,118 3,645 4,672 5,716 6,948 8,406 11,421 41,689

Interest-bearing debt — — — — — — — — 41,689

Total net assets 983 1,708 2,379 3,242 4,136 5,153 6,074 6,923 13,157

Total shareholders’ equity*2 983 1,708 2,377 3,242 4,163 5,197 5,990 6,516 8,413

Number of employees (people) 176 277 375 424 503 578 673 977 1,550

Yen

Per Share Data:

Net income–basic ¥ 6.70 ¥18.47 ¥18.41 ¥22.13 ¥24.46 ¥ 29.71 ¥ 33.58 ¥ 44.72 ¥ 55.86

Net assets 25.37 43.85 61.06 79.24 99.78 123.77 146.79 168.03 211.03

Cash dividends — 1.25 1.25 2.50 3.00 4.00 5.00 7.00 7.00

%

Financial Ratios:

Return on assets*3 17.3 29.2 21.2 21.1 19.3 19.4 18.0 18.4 8.5

Operating income ratio 15.7 23.8 17.6 19.4 17.5 15.4 14.4 13.8 14.5

Return on equity 32.3 53.4 35.1 31.3 27.2 26.4 24.7 28.4 29.5

Equity ratio 54.4 54.8 65.3 69.2 72.3 74.1 71.5 59.7 20.5

Debt/equity ratio*4 — — — — — — — — 487.11

Dividend payout ratio — 6.8 6.8 11.6 12.3 13.6 14.8 15.6 12.5

*1 EBITDA = Operating income + Depreciation expense

*2 Total shareholder’s equity = Capital + Capital surplus + Retained earnings + Treasury stock

*3 Return on assets = Profit attributable to owners of parent / Total assets

*4 Debt/equity ratio = Interest-bearing debt / Equity

0

800

1,600

3,200

2,400

0

10

5

15

20

2012.3 2013.3 2014.3 2015.3 2016.3

2,756

14.5

0

8

16

24

32

29.5

8.5

2012.3 2013.3 2014.3 2015.3 2016.3

Operating Income / Operating Income RatioMillions of yen %

Return on Assets / Return on Equity%

Operating Income (left scale) Operating Income Ratio Return on Equity Return on Assets

Page 9: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

Consolidated Nine-Year Summary

07

Millions of yen

SMS Co., Ltd. Years ended March 31 2008.3 2009.3 2010.3 2011.3 2012.3 2013.3 2014.3 2015.3 2016.3

For the Year:

Net sales ¥2,715 ¥5,177 ¥7,172 ¥7,618 ¥8,692 ¥10,181 ¥12,046 ¥15,056 ¥19,069

Selling, general and administrative expenses 2,211 3,796 5,534 5,818 6,740 7,910 9,363 11,644 14,108

Operating income 426 1,230 1,261 1,480 1,519 1,570 1,730 2,079 2,756

Ordinary income 415 1,238 1,266 1,530 1,734 1,990 2,340 2,693 3,509

Profit attributable to owners of parent 244 719 717 876 1,004 1,226 1,380 1,824 2,265

EBITDA*1 470 1,305 1,501 1,845 1,989 2,073 2,197 2,686 3,739

Cash Flows:

Net cash provided by operating activities 536 1,086 159 1,249 956 1,008 1,595 3,103 2,244

Net cash (used in) provided by investing activities (103) (107) (1,743) (244) (1,358) 428 (1,323) (1,049) (18,401)

Net cash used in financing activities 207 5 (48) 14 (83) (191) (571) (1,271) 18,656

Cash and cash equivalents at the end of the year 1,039 2,023 391 1,449 964 2,215 1,897 2,694 5,147

At Year-End:

Total assets 1,806 3,118 3,645 4,672 5,716 6,948 8,406 11,421 41,689

Interest-bearing debt — — — — — — — — 41,689

Total net assets 983 1,708 2,379 3,242 4,136 5,153 6,074 6,923 13,157

Total shareholders’ equity*2 983 1,708 2,377 3,242 4,163 5,197 5,990 6,516 8,413

Number of employees (people) 176 277 375 424 503 578 673 977 1,550

Yen

Per Share Data:

Net income–basic ¥ 6.70 ¥18.47 ¥18.41 ¥22.13 ¥24.46 ¥ 29.71 ¥ 33.58 ¥ 44.72 ¥ 55.86

Net assets 25.37 43.85 61.06 79.24 99.78 123.77 146.79 168.03 211.03

Cash dividends — 1.25 1.25 2.50 3.00 4.00 5.00 7.00 7.00

%

Financial Ratios:

Return on assets*3 17.3 29.2 21.2 21.1 19.3 19.4 18.0 18.4 8.5

Operating income ratio 15.7 23.8 17.6 19.4 17.5 15.4 14.4 13.8 14.5

Return on equity 32.3 53.4 35.1 31.3 27.2 26.4 24.7 28.4 29.5

Equity ratio 54.4 54.8 65.3 69.2 72.3 74.1 71.5 59.7 20.5

Debt/equity ratio*4 — — — — — — — — 487.11

Dividend payout ratio — 6.8 6.8 11.6 12.3 13.6 14.8 15.6 12.5

*1 EBITDA = Operating income + Depreciation expense

*2 Total shareholder’s equity = Capital + Capital surplus + Retained earnings + Treasury stock

*3 Return on assets = Profit attributable to owners of parent / Total assets

*4 Debt/equity ratio = Interest-bearing debt / Equity

0

2.0

4.0

6.0

8.0

0

5

10

15

20

7.0

12.5

2012.3 2013.3 2014.3 2015.3 2016.30

1,000

2,000

3,000

4,0003,739

2012.3 2013.3 2014.3 2015.3 2016.3

Cash Dividends per Share / Dividend Payout RatioYen %

EBITDAMillions of yen

Cash Dividends per Share (left scale) Dividend Payout Ratio

Page 10: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

08

Natsuki GotoChief Executive Officer

“Aiming to contribute to society and improve corporate value by providing an information infrastructure for an aging society”

Message from the CEO

Page 11: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

09

Business Performance in the Consolidated Fiscal Year Ended March 31, 2016In the fiscal year ended March 31, 2016,

we achieved increases in net sales and

all income figures. Career-related busi-

nesses, the first pillar of our overall

business, continued to grow steadily,

and Kaipoke, the second pillar of our

overall business, realized rapid growth.

In addition to such growth, we acquired

the MIMS Group, which is acting as the

third pillar of our overall business,

making the fiscal year under review a

year in which we expanded our future

growth potential.

Net sales in the fiscal year ended

March 31, 2016, came to ¥19,069,101

thousand, with operating income total-

ing ¥2,756,539 thousand and profits

attributable to owners of parent stand-

ing at ¥2,265,512 thousand. These

results represented year-on-year

increases of 26.7%, 32.6%, and 24.2%,

respectively. They also represented

the twelfth consecutive year since our

founding in which we have achieved

growth in both net sales and income.

The main factors that helped drive

our solid business performance were

the expansion of our career-related

businesses and Kaipoke, our manage-

ment support service for nursing care

operators, in addition to the acquisition of

the MIMS Group in October 2015, which

provides drug information services in 13

countries in Asia and Oceania.

The management support service

Kaipoke realized a positive turnaround

during the entire fiscal year due in

particular to the price revisions we

carried out following the service’s

renewal. Going forward, we expect

Kaipoke to continue to grow, helping

to drive business performance as the

second pillar together with our career-

related businesses.

Moreover, the MIMS Group repre-

sents the first large-scale acquisition

we have carried out since our found-

ing. Through this acquisition, we gained

the overwhelming name recognition of

the MIMS Group in Asia and its more

than two million registered healthcare

professionals. We also gained a wide

range of transactional connections with

pharmaceutical companies, which

comes from the MIMS Group’s strong

membership of healthcare profession-

als. By combining the strengths of the

MIMS Group with our development

and management know-how of diverse

information services as well as the

global network of Mitsui & Co., Ltd.,

the joint investor in this acquisition, we

will further advance the shift toward

making the existing drug information

services of the MIMS Group available

online. We will also develop a wide

range of new businesses and services,

such as career-related businesses and

management support services for clinics

that are similar to Kaipoke. We intend to

place the MIMS Group at the center of

our business development in Asia and

Oceania. In doing so, the MIMS Group

will help us to aggressively promote our

overseas strategy and provide us with

a third business pillar for realizing

future growth.

The Continuously Expanding Market Related to the Aging Society and the Company’s Growth within That MarketOur Group mission is “we create value

and contribute to society by providing

an information infrastructure for an

aging society.” Guided by this mission, we

have defined the marketing segments

required by an aging society as the

Nursing Care, Medical Care, Career,

Healthcare, Senior Life, and Overseas

segments. We are aiming to realize an

aging society in which its members can

live in a lively and energetic manner by

connecting them through the provision

of information and services.

The component ratio of the people

over the age of 65 in Japan already

exceeds 25%, which means that Japan

has become a super-aged society.

While Japan’s working population

decreases and medical expenses and

Message from the CEO

Page 12: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

10

nursing care benefits significantly rise,

businesses related to the aging society

are drawing the attention of both people

and corporations as one of the few

domains in Japan with high growth

potential. Furthermore, medical

expenses in Asia and Oceania continue

to increase against a backdrop of growing

populations and economic development.

The information related to the aging

society is significantly asymmetrical, as

such information on nursing care and

medical care tends to be highly special-

ized and there is not necessarily a high

degree of IT literacy within the industry

related to the aging society. As a result,

a growing need exists to obtain accu-

rate information easily, which presents

us with a massive business opportunity.

Given this social backdrop, we believe

that the “information infrastructure for

an aging society,” which we put forward

in our Group mission, will become a

major industry.

In order to create an “information

infrastructure industry for an aging

society,” we are providing a variety of

information and services to those

involved in the aging society and are

working to organically connect people

with each other. In doing so, we aim to

realize a society where healthcare

professionals and operators can work

and conduct businesses in a vigorous

manner, which in turn will ensure the

well-being and livelihood of the end

users, such as senior citizens and their

families.

Guided by this aspiration, we have

continued to develop and manage a

wide array of services and expand our

business performance since our found-

ing in 2003. I am confident that we can

continue to grow going forward.

It is estimated that by 2025, the

market size of the information infra-

structure related to nursing care,

medical care, and healthcare in Asia and

Oceania, including Japan, will increase

to ¥3.7 trillion, which is 1.8 times the

level as of 2015. In the market filled

with this type of growth potential, we

are drawing up the following scenario

for growth.

We are anticipating the continuous

expansion of our career-related busi-

nesses in Japan, which have helped

drive growth for us thus far. While the

need for a large number of healthcare

professionals is rising with the increase

of senior citizens, due to the influence

of a declining birthrate, there is little

chance of a significant jump in this

number. As such, it is believed that the

labor shortage we are currently seeing

will continue going forward. Under

these circumstances, I feel that as the

leading company in key growth fields,

the need for the services we have to

offer will rise, allowing us to realize

continuous growth.

The next pillar that will support our

growth is Kaipoke, a management

support service for nursing care opera-

tors. In the fiscal year ending March 31,

2017, sales of Kaipoke are expected to

grow approximately 30%. After that, I

am confident that sales of the service

Market size*1 of Nursing Care, Medical Care and Healthcare Information Infrastructure in Asia*2 including Japan

Japan

¥0.6 trillion

Asia

¥3.7 trillion

Japan

¥1.0 trillion

*1 Market size based on SMS estimates

*2 Includes Oceania

2015

2025

Asia

¥2.0 trillion

Message from the CEO

Page 13: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

11

will continue to expand at a high rate.

Furthermore, as we employ a stock-

type business model for this service,

the fixed costs per member will

decrease as the number of members

using the service increase, which will

help improve profitability. While the

number of nursing care operators is on

the rise due to the increase in those

requiring nursing care, compensation

from public long-term care insurance,

the source of these operators’ income,

is scarce, resulting in the continuation

of a difficult business environment for

many operators. Kaipoke is the one and

only service in the industry that pro-

vides nursing care operators with com-

prehensive management support

services that help improve the overall

level of management in such ways as

reducing costs. Going forward, I expect

that this service will be used by an even

greater number of operators.

Furthermore, the third pillar that

supports our growth is our overseas

business, which centers on the MIMS

Group acquired in October, 2015. The

MIMS Group provides drug information

mainly via paper media. We position

the next two years as a period of invest-

ment for the MIMS Group, during

which we will leverage the know-how

we have cultivated in Japan and make

MIMS’s existing services available

online. We will also develop new busi-

nesses and services, such as career-

related businesses and management

support services that are similar to

Kaipoke. Through these new busi-

nesses and services, I believe that we

will be able to realize a high level of

growth going forward.

In addition, we will work to further

develop and grow new businesses

primarily in Japan. Through services

such as our online communities, we

have secured a large number of health-

care professionals, operators, and end

users in Japan, including 56% of care

managers, 40% of nurses, and 65% of

hospitals. By providing newly devel-

oped services to these groups, we are

able to launch affordable services at an

overwhelmingly faster pace than start-

ing from zero. Among these new

services, we aim to create businesses

with a size that can rival our career-

related businesses and Kaipoke service.

With the aim of establishing an

“information infrastructure industry for

an aging society” and realizing a vigor-

ous lifestyle for the members of such

a society, we will continue to take on

challenges on a Groupwide basis.

I would like to offer my deepest

gratitude to our shareholders and

other investors for the support they

have shown us and ask for their

continued understanding and support

going forward.

Natsuki GotoCEO

Growth Scenario

4. Growth of New Domestic Businesses

3. Growth of Overseas Businesses Driven by MIMS

2. Growth of Kaipoke

1. Growth of Career-related Businesses

FutureNow

Message from the CEO

Page 14: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

12

In the Career segment, the SMS Group provides recruiting

agent services and recruiting advertisement services to a wide

range of professionals and operators in the fields of nursing

care and medical care. The Career segment is divided into

four business areas based on a business model for recruiting

agent and recruiting advertisement services, depending on the

type of job the applicant is seeking in the fields of nursing care

or medical care.

For recruiting agent services, the Group employs a business

model where, if an applicant changes jobs by using the Group’s

services, a certain percentage of the applicant’s assumed annual

income is paid to the Group by the operator (hospitals, nursing

care operators, etc.) as commission. For recruiting advertise-

ment services, the Group employs a business model where

fees are paid to it at a measured rate by the operator (hospitals,

nursing care operators, dispatching firms, employment agen-

cies, etc.) depending on the number of applicants who

respond to a posted advertisement for a job.

In the plan for the fiscal year ending March 31, 2017, the

Group expects the Career segment’s sales to account for

58.9% of its total sales. Furthermore, the Group anticipates

that sales of Nurse Jinzai-bank, a recruiting agent service for

nurses that is included in the area of medical care recruiting

agent services, will account for 50% of total sales within the

Career segment. Also, the Group has been recording a high

growth rate for its recruiting agent and human resources

media services in nursing care fields.

Since its founding in 2003, SMS has been involved in

recruiting agent and recruiting advertisement services. SMS is

also a pioneer in the fields of nursing care and medical care in

employing the Internet to offer human resource services.

In particular, the Group’s Nurse Jinzai-bank service boasts

the No. 1 share in the industry. Nearly two-thirds of nurses

seeking work are registered with the service and roughly 65%

Career Segment

Subsegment of Career Segment

Business Model of Recruiting Agent Service

SMS Group Website

Provides info on

registered members

Post recruiting

ads

Introduce job seekers

Request recruiting

Register on the website

Provide job opportunity information

Seek consultation

Pay commission for job placement service (Calculated as a percentage of the job seeker’s

estimated annual income)

Nursing Care Operators

Care Workers (Job Seekers)

Business Model of Recruiting Advertisement Service

SMS Sales Staff

Post recruiting

ads

Apply to job opportunities

posted

Provide job opportunity information

Pay advertisement posting fee calculated in pro-rata of the number of applicants

SMS Group Website

Provides information of applicants

Request posting of

recruiting ads

Subsegment Recruiting Agent (RAG) Recruiting Ads (RAD)

Nursing Care

RAG for Care Managers: Care Jinzai-Bank

RAD for Nursing Care Professionals: Kaigo Job

RAG for Physical / Occupational / Speech Therapists: PT/OT Jinzai-Bank

RAD for Newly-graduated Nursing Care Professionals: Kaigo Job Gakusei-ban

RAG for Care Workers: Kaigo job Agent Certification Course Information: Sikatoru

Medical Care

RAG for Nurses: Nurse Jinzai-bank RAD for Nurses: Nurse-senka Kyujin-navi

RAG for Medical Technologists: MT Jinzai-bank

RAD for Newly-graduated Nurses: Nurse-senka Shushoku-navi

RAG for Medical Engineers: ME Jinzai-bank

Com*1 for Nurses and Student Nurses: Nurse-senka Community

RAG for Radiological Technologists: RT Jinzai-bank

Scholarship Information Portal: Kango Shogakukin-navi

RAG for Nutritionists: Nutritionist Jinzai-bank

Hospital (Service Operators)

Nurses (Job Seekers)

SMS Consultants

*1 Com = Online Community

Review of Operations

Page 15: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

13

of hospitals in Japan are registered clients. Moreover, leveraging

the strong connections it has made with client hospitals and

other medical care operators through Nurse Jinzai-bank, the

Group is offering a wide range of recruiting agent services to

other professionals working for medical care operators, such

as laboratory medical technologists.

Additionally, Kaigo Job, a recruiting advertisement service

for nursing care professionals, has 600,000 members, which

is nearly 30% of all nursing care professionals in Japan, and

about half of the country’s major nursing care operators are

registered clients. Drawing on the connections it has made

through this service, the Group is developing other recruiting

agent services geared toward nursing care professionals.

With the Career segment’s industry-leading position, the Group

will continue to offer a large number of services to healthcare pro-

fessionals and operators while aiming for long-term and sustain-

able growth through the further expansion of these services.

Details and Strategies for the Career SegmentIn the nursing care and medical care industry, labor shortages

are persisting against a backdrop of a rapidly aging society.

While the active opening ratio (effective ratio of job offers to

applicants) for the entire industry is in the vicinity of one to

one, the ratio is nearly two to one for care workers and

approximately three to one for nurses. As the birthrate

declines and the population ages, the number of people in

need of care will increase while the number of people who

can offer care will decrease. As such, the Group believes it will

be difficult to eliminate these labor shortages going forward.

The Group anticipates the market size for career-related

businesses in the fields of nursing care and medical care will

grow from its 2015 level of ¥54.0 billion to ¥106.0 billion by

2025, which amounts to a 7% compound annual growth rate

(CAGR). Amid this expansion, the Group’s career-related busi-

nesses are continuing to grow at a rate over 10%, which

exceeds the market’s CAGR.

To further expand its services, the Group aims to optimize

its organization, human resource management, and work

culture. To this end, the Group’s career-related businesses

branched off in January 2015 to form SMS Career Co., Ltd. In

addition, to respond as a business to the needs of job seekers,

the Group is expanding the services it offers to include new

occupational categories. In the fiscal year ended March 31,

2016, the Group commenced the full-scale operation of

recruiting agent services for paramedics and, in the fiscal year

ending March 31, 2017, it is launching a recruiting agent ser-

vice for nursing care professionals. Furthermore, the Group

plans to expand its services that address the other human

resource needs of operators aside from employment. The

Group has also started to provide hospitals with a stress check

service (an obligation commenced in December 2015 that

requires workplaces with over 50 employees to identify those

with high levels of stress through an annual survey, carry out

measures to address any stress-related issues, and report

survey results to the government).

By expanding the range of services it offers while making

internal improvements to its organization and human resource

management, the Group aims to realize long-term and sus-

tainable growth.

Long-term Strategy of Career Segment

*1 RAG = Recruiting Agent

*2 PT / OT = Physical Therapist, Occupational Therapist, respectively

*3 RAD = Recruiting Ads

Needs of Service Operators

Needs of Professionals

Providing a broad range of services to meet the

needs of service operators

Enhancing competitive advantages through continuous growth

centered on recruiting agent services

Covering all medical and nursing care professionals

RAG for Nurses

RAG*1 for PT / OT*2

RAD*3 for Nurses

Others

RAD for Nursing Care Professionals

Expanding Scope of Services Developing Organization,

Human Resource Management, and Culture

Expanding Scope of Services

Review of Operations

Page 16: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

14

In the Nursing Care segment, the Group provides services

such as Kaipoke, a management support service for nursing

care operators; Lifood, a home-delivered meal search site for

senior citizens; and Care Mane.com, an online community for

care managers.

Starting with software for insurance claims, the Group has

introduced approximately 40 types of services with Kaipoke,

including services to improve operational efficiency using

iPads, recruiting advertisement, and factoring. By offering

Kaipoke, the industry’s only comprehensive management sup-

port service, primarily via the Internet, the Group provides

support to nursing care operators and receives a monthly fee.

In its Lifood service, the Group provides online marketing sup-

port to operators of home-delivered meal services, the market

size of which has grown by four times in the past 10 years

amid an aging society. Every time a potential client makes a

request for information materials, the Group collects a fee

from home-delivered meal service operators. Furthermore,

with its Care Mane.com service, as the Group provides a

wealth of content that is useful in care managers’ direct line of

work, 56% of care managers currently working in Japan have

become members.

In the plan for the fiscal year ending March 31, 2017, the

Group expects the Nursing Care segment’s sales to account

for 15.8% of its total sales. Furthermore, the Group anticipates

that sales of the management support service Kaipoke will

account for nearly 90% of the total sales within the Nursing

Care segment.

Going forward in this segment, the Group will continue to

focus its efforts on expanding nursing care services that are

compatible with Kaipoke while working to increase the number

of Kaipoke members. At the same time, the Group will promote

new businesses such as Lifood and move forward with the

launching of other new businesses that leverage the strong

membership base of professionals, operators, and end users

that it has built through services such as Care Mane.com.

Details and Strategies for KaipokeInitially, Kaipoke provided insurance claim software at a signifi-

cantly lower price than other companies as the service was a

latecomer to the industry. In February 2014, the Group carried

out a renewal of the service, transitioning it to a service that

Insurance Claim Service

Management Support Service

(Improve operation efficiency and reduce costs)

Accounting /Financing • Insurance claim

system • Accounting software • Factoring • Business management

etc.

Service Improvement • Tablet • Marketing • Bank transfer • Document Sharing

etc.Human Resource • Recruitment • Attendance • Welfare • Payroll calculation

etc.

General Affairs / Purchasing • Purchasing • Insurance • Document storage

etc.

Establishment • Market analysis • Task management • Funding consulting • Reform support

etc.

Service Expansion of Kaipoke

Starting in February 2014*

Prior to February 2014

Insurance claim system

* Only representative services are shown

Nursing Care Segment

Review of Operations

Page 17: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

15

provides comprehensive management support by resolving the

various management issues that face nursing care operators. In

conjunction with this renewal, the Group revised the price for

Kaipoke in October 2014. After doing so, the Group started to

see a net increase in membership in March 2015. This trend of

growth in membership has currently taken hold, and the pace

of increased membership continues to accelerate.

Currently, nursing care operators receive 90% of their

compensation from public long-term care insurance. To receive

this compensation, these operators must prepare an extremely

complex insurance claim. As such, the majority of operators

make use of nursing care insurance claim software. In addition,

compensation from public long-term care insurance is being

held at low levels due to the impact of Japan’s financial condi-

tion. Nursing care operators are facing extremely difficult

management conditions as a large number of these operators

are small to medium-sized. Furthermore, it is expected that

public long-term care insurance compensation will be brought

down to even lower levels going forward.

To respond to these circumstances, the Group is providing

nursing care operators with a comprehensive management

support service. While there are numerous companies that

develop and provide nursing care insurance claim software,

SMS is the only company offering a service that supports the

management of nursing care operators.

As of April 2016, the number of nursing care operator

offices in Japan was 233,300. Of those, there are 151,000

offices with nursing care services that are compatible with

Kaipoke. Among them, 16,200 offices were registered members

of Kaipoke (12,400 locations as of July 2016), putting the

service’s total market share at 11%.

Going forward, in addition to further increasing the number

of registered Kaipoke members, the Group will make efforts

to expand the parameter of potential customers by offering

new services that are not yet compatible with Kaipoke.

Moreover, the Group will aim to raise the average revenue per

user (ARPU) through the development and provision of new

peripheral services.

Long-term Strategy of Kaipoke

New peripheral services (finance, logistics and sales support, etc.)

Insurance claims, management support and factoring, etc.

Operators Using Management Support Services

Operators Not Yet Using Management Support Services

Service Type

Increase unit price by developing and delivering new peripheral services

Increase members

Already increased members by including large operators, e.g. franchisers

Current Kaipoke net sales

# of Nursing Care Operators*

* All nursing care operators including nursing care facilities

Expand the scope of nursing care services

Review of Operations

Page 18: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

16

In the Overseas segment, the Group offers drug information

services in 13 countries in Asia and Oceania through the MIMS

Group as well as Nurscape, an online community for nurses

in South Korea.

The MIMS Group provides healthcare professionals and oper-

ators with an organized and summarized data base for pharma-

ceutical information, which it receives from pharmaceutical

companies, making it the de facto standard in Asia and Oceania.

For Nurscape, nearly 80% of nurses in South Korea are regis-

tered members. Through Nurscape’s online community, the

Group offers a variety of services, including information on

job offers.

In the plan for the fiscal year ending March 31, 2017, the

Group expects sales in the Overseas segment to account for

21.7% of its total sales. In addition, the Group expects sales of the

MIMS Group to make up nearly 90% of the total sales in the

Overseas segment.

Going forward, the Group will aggressively promote the

business development of the MIMS Group in Asia, where

healthcare investments continue to expand against a backdrop

of increased populations and economic development. In

doing so, the Group will aim to realize further growth for the

segment.

Details and Strategies for the MIMS GroupIn October 2015, the Group acquired a 60% stake in the MIMS

Group, with Mitsui & Co., Ltd. acquiring a 40% share.

The MIMS Group provides drug information services in 13

countries in Asia and Oceania. Founded in 1963, the MIMS

Group has a track record of over 50 years in the medical

industry, with a brand that boasts an overwhelmingly high level

of name recognition within Asia and Oceania. The MIMS

Group also possesses nearly two million registered healthcare

professionals. Most importantly, the MIMS Group has a high

registration rate of doctors in many countries. By leveraging

this strong member base, the MIMS Group has established

business relationships with a wide range of pharmaceutical

companies in the region.

Overseas Segment

Review of Operations

Strengths of the MIMS Group1. Overwhelming Brand Value • 50 years of history • Utilized by healthcare institutions / professionals

to get drug information on a daily basis

2. Strong Membership Base of

Healthcare Professionals • Healthcare professional membership approx. 2.0 million

- Including approx. 0.45 million doctors• More than 80% of all doctors are registered in Singapore

and Hong Kong

3. Business Relationships with

Pharmaceutical Companies • Almost all patented drug makers in the region post

information of their drugs on MIMS’s database

Business Model of ”Pharma Marketing”

Healthcare Professionals

(e.g. doctors, nurses, pharmacists)

• Provides access to drug database

• Provides medical news and

educational contents

Post drug information on databasePay posting fee

Service Provision Area Singapore, China, Hong Kong, South Korea, India, Indonesia, Malaysia, Philippines, Thailand, Myanmar and Vietnam

Business Model of “Healthcare Data”

Healthcare Institutions

(e.g. hospitals, clinics, pharmacies)

• Provides access to drug database

• Database can be integrated into core

systems of healthcare institutions

Pay usage fee

Service Provision Area Australia, New Zealand, South Korea and Singapore

Pharmaceutical Companies

Healthcare

Professionals

2.0million

Pharmaceutical

Companies

Page 19: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

17

The main business of the MIMS Group is Pharma Marketing.

This business employs a business model where pharmaceutical

information is provided to healthcare professionals via a paper

medium, with a posting fee collected from pharmaceutical

companies. Also, the MIMS Group’s Healthcare Data business

employs a similar model, where pharmaceutical information is

provided to medical operators such as hospitals via an online

system, as well as a paper medium, and a user fee is collected.

Medical expenses in Asia and Oceania have doubled in the

past five years. In this promising market, the MIMS Group has

strong brand power, a member base of healthcare professionals,

and a solid business foundation with pharmaceutical compa-

nies.By combining these strengths with SMS’s development

and management know-how of diverse information services

and Mitsui’s global network, the Group will be able to expand

the existing drug information services of the MIMS Group and

launch a wide range of new businesses. Specifically, the Group

will expand the Pharma Marketing business of the MIMS Group

based on the Internet business know-how the Group has

cultivated in Japan to further leverage the Internet to provide

the pharmaceutical information that the MIMS Group currently

offers to healthcare professionals via paper. In doing so, the

MIMS Group will provide online marketing support for pharma-

ceutical companies. In addition, the Group will develop new

businesses such as career-related businesses and manage-

ment support services for clinics that are similar to Kaipoke.

The Group considers the fiscal year ended March 31, 2016,

and the fiscal year ending March 31, 2017, as a period of

investment. In order to transition Pharma Marketing into an

online business, the Group will work to strengthen its relationship

with registered members via the Internet and move forward

with product development. At the same time, the Group will

commence a test run of clinic management support services

and career-related services in multiple countries and launch

new businesses based on the knowledge it obtains through

these efforts.

Review of Operations

Strengths of SMS and Mitsui

Long-term Strategy of MIMS

Business Classification

First and Second Year

Third Year and Beyond

Existing Businesses

• PM*1: Promote online systemization of services targeting key countries - Strengthen ties with members - Develop web-based products

• HD*2: Enhance system-based products

• In several countries, conduct tests and launch businesses related to management support systems for clinics and career-related businesses

Investment Growth Acceleration

• PM: As online systemization of services proceeds in key countries, expand to other countries - Roll out best practices developed during the first two years to

other countries - Drive growth in web-based products• HD: Establish a solid presence by expanding to other countries and

integrating with other systems

• Solidify businesses in the countries where we have already expanded and start the businesses in other countries

New Businesses

Phase

*1 PM=Pharma Marketing

*2 HD=Healthcare Data

Career-related Services

Management Support Services

1. Overwhelming Brand Value

3. Business Relationships with Pharmaceutical Companies

2. Strong Membership Base of Healthcare Professionals

Online Communities

ケアマネドットコム

グレースケール 地色にのせる場合(1ptの白フチ) ※モノクロの場合も同じ

#BFAE99#977E70#CB4F4E#B03F3ERGB

スミ80スミ60スミ50スミ30

Medical / Healthcare Network

Mitsui

Page 20: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

18

List of Services Provided

Segment Service Name

Medical Care

Mail Order / Online sales of Nursing Goods: PURE NURSE

Information Portal for Hospital Management: GALENUS

Com*1 for Pharmacists: CocoyakuDrug and Medicine DB for Pharmacists: Cocoyaku DI-pedia

Home-visit Pharmacy DB: Houmon Yakkyoku-navi

Regional Partnership Support System: EIR

Magazines for Regional Medical Resources: Zaitaku Houmon Iryou Guide

Publishing for Nurses: Nurse-senka Books

Information Portal for Hospital Admin. Managers: Jimcom

Purchasing Support for Hospital Admin. Managers: Aikon

Regional Partnership Support in the Nursing / Medical Segment: Chiiki Renkei ONE

IT Service for Pharmacies: Okusute Net

Online Academic Media for Nurses: Nurse Press

Home-visit Nursing Station DB: Houmon Kango Station-navi

Healthcare

Com for Nutritionists: Eichie Q&A Site on Health: Narukara

Information Portal of Dementia: Ninchisho Net

News Column for Active Seniors: Lvly

Information Portal of Genetic Test: Navigene

News Column Regarding Pregnancy, Childbirth and Child-raising: Ixil

ココヤク

地色にのせる場合 ※モノクロの場合も同じ

#0c4eadRGB

エイル

The Group currently operates over 50 services. In order to

capitalize on the tremendous business opportunities arising

amid an increasingly aging society, the Group has been

developing numerous new services on a continuous basis.

The recruiting agent service for nurses Nurse Jinzai-bank

and the management support service for nursing care operators

Kaipoke, two of the Group’s current mainstay businesses, are

just a couple of examples of services the Group previously

created with the ambition to capitalize on such business

opportunities. Going forward, the Group will make concerted

efforts to develop and promote new businesses in order to

realize sustainable growth.

This section introduces the Medical Care segment and the

Healthcare segment, where the Group operates a large

number of new services.

Medical Care SegmentIn the Medical Care segment, the Group provides such services

as PURE NURSE, a mail order and online sales service for

nursing goods; Jimcom, an information portal for hospital

administration managers; and GALENUS, an information portal

that deals with hospital management.

At the moment, medical treatment in Japan is facing a

major turning point. The number of patients is increasing due

to the influence of the aging society, and conventional medical

systems, primarily major hospitals, are unable to cover this

increase. There is a need for a system where patients can

continuously receive appropriate medical care locally through

cooperation between major hospitals, small to medium-sized

hospitals, medical clinics, and nursing care facilities.

In this segment, the Group will develop new businesses

that resolve the issues facing medical treatment in Japan,

including businesses that promote this kind of regional

collaboration between medical institutions.

Healthcare SegmentIn the Healthcare segment, the Group offers such services

as Ninchisho Net, an information portal for dementia.

The number of views for Ninchisho Net is increasing due to

heightened social demand for such a service and the service’s

enhanced content. The service is being used by a large number

of dementia patients and people at risk for dementia as well as

their families.

In this segment, the Group will leverage its extremely solid

position in nursing care and medical care fields. At the same

time, the Group will continue to develop and promote various

services in the healthcare domain primarily under the theme

of dementia and lifestyle disease prevention.

*1 Com = Online Community

Review of Operations

New Businesses

Page 21: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

19

Board of Directors and Audit & Supervisory Committee Members

Outside Director and

Audit & Supervisory

Committee Member

Tomoki Matsubayashi

Director

Hajime Kawaguchi

Director

Masato Sugizaki

Outside Director and

Audit & Supervisory

Committee Member

Tadaharu Goto

Outside Director and

Audit & Supervisory

Committee Member

Takuya Yano

CEO

Natsuki Goto

Page 22: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

20

Corporate Governance Structure

SMS Group Corporate Governance Basic ApproachThe SMS Group conducts business operations under

the Group mission, “We create value and contribute

to society by providing an information infrastructure

for an aging society.” In order to realize this Group

mission, the SMS Group recognizes that it is neces-

sary to meet the needs of all stakeholders, including

shareholders, clients, and transaction partners, through

the maximization of corporate value, as well as to

receive stakeholder support in a continuous manner.

With regard to corporate governance, as an important

prerequisite, the SMS Group believes that strengthen-

ing corporate governance ensures the fairness, trans-

parency, and efficiency of operations. Accordingly,

corporate governance is vital for the SMS Group to

realize its Group mission.

Corporate Governance OverviewOverview of Corporate Governance System

and Reason for Adopting the System

At the 13th Ordinary General Meeting of the

Shareholders held on June 24, 2016, a partial revi-

sion was made to the Articles of Incorporation, and

on the same date, the Company thereby transitioned

from a company with a Board of Corporate Auditors

to one with an Audit & Supervisory Committee. This

transition was made to further enhance the

Company’s corporate governance.

The majority of important decisions made

regarding the Company’s execution of operations is

conducted at the Board of Directors and Executive

Committee level. The Board of Directors comprises

six members, three of whom are outside directors.

As a general rule, the Board meets once a month

and holds extraordinary meetings when necessary.

For other important matters, as a general rule, the

Executive Committee, which is made up of directors

who are not Audit & Supervisory Committee mem-

bers as well as executive general managers, meets

once a month to supplement management deci-

sions. The Executive Committee makes decisions

related to business execution based on the rules

and regulations governing the Board of Directors

and the committee itself, in addition to the guide-

lines on administrative authorities. At the same time,

the committee confirms the status of business

execution. Furthermore, directors who are Audit &

Internal Audit Department

CEO

Executive Committee

Each Department

SubsidiariesAffiliates

Board of Directors Audit & Supervisory Committee

General Meeting of Shareholders

Directors who are not Audit & Supervisory Committee members

Legal Counsel Law Firm

Directors who are Audit & Supervisory Committee members

Accounting Auditors

Discussion and Report of Important Business Matters

Election / Dismissal

Audit / Supervision

Cooperation

Cooperation

Instruction

Accounting Audit

Internal Audit

Report

Advice

Report

Instruction / Supervision

Report

Instruction

Consultation

Election / Dismissal Election / Dismissal

Cooperation

Consultation

Advice

Appointment / Dismissal, Supervision

In Charge of Important Business Execution

Report

Corporate Governance

Page 23: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

21

Supervisory Committee members attend the Executive

Committee meetings as observers when necessary.

In accordance with the Audit Policy determined

by the Audit & Supervisory Committee as well as

the division of duties, directors who are Audit &

Supervisory Committee members receive reports

from general employees and directors who are not

Audit & Supervisory Committee members on the

status of executing professional duties and request

further explanations when necessary. These direc-

tors also inspect important approval forms. In addi-

tion, through close collaboration with the Internal

Audit Department and accounting auditors, these

directors work to maintain and improve the effi-

ciency of corporate management and ensure the

legality of that management. Accordingly, the

Company believes that the objectivity of manage-

ment can be secured under its current corporate

governance system, which has been adopted in

order to rationally conduct decision making by the

Board of Directors and business execution, ensures

that audits and management supervision are func-

tioning sufficiently, and further strengthen the

Company’s corporate governance.

Status of Audits by the Audit & Supervisory Committee, Internal Audit Department, and Accounting AuditorsAudits by the Audit & Supervisory Committee

The Audit & Supervisory Committee comprises three

outside directors. The Company appoints Audit &

Supervisory Committee members who have a deep

understanding and knowledge of the business environ-

ment and who are experts in various fields, including

legal and accounting/tax experts. These members

also do not present any conflict of interest with

general shareholders.

Based on the Audit Policy and Audit Plan deter-

mined by the Audit & Supervisory Committee, Audit

& Supervisory Committee members conduct audits

of the business execution of directors by investigat-

ing matters such as the status of operations and

financial assets. Also, Audit & Supervisory Committee

members attend other important meetings, including

meetings of the Executive Committee, sharing opin-

ions and inspecting important documents circulated

for approval and other related materials. In these

ways, Audit & Supervisory Committee members

carry out their audits. As a general rule, the Audit &

Supervisory Committee Meeting is held once a

month. Through mutual contact and cooperation

performed in an appropriate manner, the Audit &

Supervisory Committee conducts audits on the

various risks that are difficult to visualize within

organizational management in a manner that is

independent from business execution.

Internal Audits

The Internal Audit Department (three persons),

which is under the direct supervision of the CEO,

implements internal audits of the operations of all

departments based on the rules and regulations of

internal audits and the Internal Audit Plan deter-

mined each term. The results of these audits are

reported to directors and Audit & Supervisory

Committee members. The CEO issues instructions

for improvement to each relevant department based

on audit results, and the efficacy of internal audits is

secured by requiring written reports on the status of

improvements.

Accounting Audits

As for accounting audits, the Company has

concluded an audit contract with Ernst & Young

ShinNihon LLC. Fifteen certified public accountants

assist with accounting audit work, in addition to nine

other members.

Mutual Cooperation between the Audits by

Audit & Supervisory Committee, Internal Audit

Department, and Accounting Auditors as well

as the Relationship of Audits with the Internal

Control Department

The Audit & Supervisory Committee cooperates with

the Internal Audit Department to conduct audits.

The Audit & Supervisory Committee also receives

quarterly reports from the accounting auditors

on the results of accounting audits. Moreover, the

Committee holds meetings with the accounting

auditors on a timely basis to exchange opinions and

information, thereby working to realize mutual

cooperation.

In addition to assisting in the duties of the Audit &

Supervisory Committee, the Internal Audit Department

holds monthly meetings with the Audit & Supervisory

Committee, where reports are made on the results

and progress of audits, including the Audit Plan, and

opinions and information are exchanged. The Internal

Audit Department also reports on the operational

status of the Company’s internal reporting system. In

Corporate Governance

Page 24: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

22

these ways, the department aims to achieve mutual

cooperation with the Audit & Supervisory

Committee. Moreover, the department exchanges

opinions and information related to internal controls

and governance based on the Financial Instruments

and Exchange Act, with accounting auditors. In

doing so, the department facilitates close coopera-

tion in order to improve the efficacy and efficiency

of audits.

Also, the Internal Control Department evaluates

issues raised by these various types of audits and

makes efforts to implement the necessary response.

Outside DirectorsNumber of Outside Directors

The Company has three outside directors, all of

whom are Audit & Supervisory Committee members.

Personal, Capital, and Business Relationships

and Other Interests of Outside Directors with

the Company

Outside director Tadaharu Goto owns 3,963 shares

of the Company’s stock; however, outside of that,

he does not have any personal, capital, or business

relationship or other interest with the Company.

Also, while there is a business relationship with

respect to assistance for recruiting activities with

the Ministry of Health and Welfare (currently the

Ministry of Health, Labour and Welfare), where he

worked at previously, there has not been any instance

of a transaction between the Company and the

above ministry directly involving Mr. Goto.

Outside director Tomoki Matsubayashi does not

have any personal, capital, or business relationship

or other interest with the Company. Mr. Matsubayashi

works as an attorney at the law firm Tanabe &

Partners. While the Tanabe & Partners is one of the

legal advisors to the Company, Mr. Matsubayashi has

not handled any law-related issues for the Company.

Accordingly, the Company does not view this busi-

ness relationship as one that would impact Mr.

Matsubayashi’s independence as an outside director.

Outside director Takuya Yano, who is a certified

public accountant, does not have any personal,

capital, or business relationship or other interest with

the Company.

Function and Role of Outside Directors in

Corporate Governance

The function and role of outside directors in corpo-

rate governance is to participate in the Company’s

important decision making from an independent and

more wide-reaching perspective based on their

backgrounds, knowledge, and experience, which

differ from those who originated from within the

Company. The outside directors also verify the deci-

sion-making process, provide advice, and carry out

effective audits of the Company’s management.

Furthermore, all of the Company’s outside directors

are Audit & Supervisory Committee members, who

carry out the audits required of them as committee

members.

Additionally, the outside directors do not have

any personal relationships with the Company or

business transactions involving the Company’s

directors. For capital relationships as well, the

outside directors are not major shareholders and are

required to not have any conflicts of interest with

general shareholders. The Company believes that

the current three individuals meet these conditions,

and therefore their independence from the

Company has been secured.

Outside director Tadaharu Goto has a deep

understanding of the Company’s business from his

time at the Ministry of Health and Welfare as well

from his current position as the director general at

the Japan Pharmaceutical Manufacturers Association,

which he has held for a long period of time. Outside

director Tomoki Matsubayashi has spent many years

working as an attorney and possesses a wealth of

knowledge and extensive experience as a legal

expert. Outside director Takuya Yano has worked a

long period of time as a certified public accountant

as well as a tax accountant and possesses an abun-

dance of knowledge and a wide range of experience

as an accounting and tax expert.

Audits by the Outside Directors and Mutual

Cooperation with the Internal Audit

Department, Accounting Auditors, and

Internal Control Department

As all of the Company’s outside directors are Audit &

Supervisory Committee members, information on

their mutual cooperation with the Internal Audit

Department, Accounting Auditors, and the Internal

Control Department is listed in the section titled

“Mutual Cooperation between the Audits by Audit &

Supervisory Committee, Internal Audit Department,

and Accounting Auditors as well as the Relationship

of Audits with the Internal Control Department.”

Corporate Governance

Page 25: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

23

ComplianceSMS places the core of its management on adher-

ence to laws, its articles of incorporation, and social

norms. In order to thoroughly enforce and continu-

ally improve compliance for the entire Group, poli-

cies related to the observance of laws, the fostering

of ethics, and Groupwide risk management have

been determined. In doing so, the Group is working

to maintain and improve its compliance system.

As part of its efforts in compliance, SMS has set

up a Groupwide internal reporting system with the

support of the counsel law firm, for the purpose

of quickly discovering and rectifying illegal conduct

and other issues related to compliance. In these

ways, the Group is making efforts to promptly dis-

cover and prevent compliance-related issues.

The Group has also organized rules relating to

risk management, which includes compliance, and

has set up a department with jurisdiction over risk

management that oversees the Group’s response to

compliance-related issues on a cross-organizational

level. Decision making regarding compliance activi-

ties is conducted by the Executive Committee, and

the details on decisions made are regularly reported

to the Board of Directors.

Furthermore, the Internal Control Department

monitors the status of adhering to laws, fostering

ethics, and managing risks for the Group and reports

the results of these activities to the Board of

Directors and the Audit & Supervisory Committee.

The Group shuts out any connection with antisocial

forces or organizations that threaten the order and

safety of society and, as a whole, maintains a

steadfast attitude against such groups.

Risk ManagementSMS has determined policies for the establishment

and maintenance of risk management systems

within the Group’s business activities. Based on

these policies, the Company recognizes risks that

pertain to its business. In addition, bearing in mind

the probability of risks occurring and the severity of

these risks, the Group conducts appropriate risk

management based on the importance of each risk.

A department with jurisdiction over risk manage-

ment oversees the Group’s response to risk on a

cross-organizational level. Decision making related

to risk management activities is conducted by the

Executive Committee, and the details of decisions

made are reported to the Board of Directors.

Furthermore, the Group has established a

response policy in the event that a major disaster or

accident were to occur. Based on this policy, the

Group determines the level of emergency and

promptly carries out appropriate measures. In doing

so, the Group works to prevent the expansion of

damage while keeping losses to a minimum.

Business RisksThe key items that could become factors for risk in

the development of the Group’s business are listed

below. Also, from the perspective of disclosing infor-

mation to investors, items that are not necessarily

risk factors, but could be viewed as important in

investment decisions and in enhancing the under-

standing of the Group’s business activities, are listed.

Please note that the forward-looking statements in

this section are determined based on the information

available at the end of the fiscal year under review.

Risks Related to Internal Management and

Organizational Systems

1. Compliance

In order to comply with laws, ordinances and other

various regulations, as well as social norms, the

Group established “SMS Business Guidelines” and

works to have these guidelines be well-known and

thoroughly understood by all officers and employ-

ees. These guidelines require strict observance of

laws and ordinances deeply related to the Group’s

business, including the Act on the Protection of

Personal Information, the Antimonopoly (Antitrust)

Act, the Act against Unjustifiable Premiums and

Misleading Representations, the Financial

Instruments and Exchange Act, and the Employment

Security Act, in addition to shutting out relationships

with antisocial forces and preventing inappropriate

conduct. Also, through training sessions in which all

officers and employees are required to participate,

which are held at the time of joining and regularly

thereafter, the Group is striving to continually

strengthen its compliance systems. However, in the

event that the pace for establishing adequate com-

pliance systems has not kept up with the Group’s

rapid business expansion and violations of laws or

regulations occur, this could invite the loss of cred-

ibility with users and clients, or bring about a lawsuit,

thereby affecting the Group’s business activities and

financial results.

2. Recruitment and Development of Human

Resources and the Occurrence of Vacant

Positions

The market related to the aging society, which is a

major business domain of the Group, is expected to

grow going forward, and the Group recognizes that

this will bring about a large number of business

opportunities. In order for the Group to fulfill its

mission of providing an information infrastructure

for an aging society, there is a need to promptly

Compliance and Risk Management

Page 26: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

24

capitalize on these business opportunities by con-

tinuously creating a wide variety of services. It is also

extremely important for the Group to recruit and

develop human resources who can sincerely accept

the demands of society and independently respond

to changes. To this end, the Group actively engages

in recruiting activities and endeavors to develop

optimal human resource management structures

and training systems. However, in the event that the

recruitment and development of human resources

do not progress according to plan, or in the event

that a large number of vacant positions occur due to

employees quitting or taking childcare or nursing

care leave, the Group’s business activities and finan-

cial results could be impacted.

Risks Related to Legal Matters

3. Information Security

In the course of operating each of the various ser-

vices it offers, the Group handles client information,

including personal information, and other sensitive

information. In order to prevent unauthorized access

and fraudulent leakage or disclosure of such infor-

mation, the Group is making efforts to continually

strengthen its internal management controls, including

employee training related to handling information,

improving security systems, and managing access to

information. However, there is potential for informa-

tion to be leaked or lost as the result of third-party

attacks with deliberate, negligent, or malicious intent

by persons related to the Group or its subcontrac-

tors, or through the occurrence of other unexpected

events. In such an event, loss of social trust in the

Group, decline in competitiveness, and damage

compensation or large expenses for improving secu-

rity protocols could occur, which would affect the

Group’s business activities and financial results.

4. Intellectual Property

In the provision of various services, the Group pays

careful attention to avoid infringing on intellectual

property rights, such as copyrights or trademark

rights, while obtaining the advice of legal counsel.

However, in the unlikely event that the Group

infringes on the intellectual property rights of others,

damage compensation claims and other factors could

affect the Group’s financial results and condition.

5. Legal Regulations Related to

Recruiting Agent Services

As a fee-charging employment placement business

provider, the Group operates with the permission of

the Minister of Health, Labour and Welfare.

Accordingly, the Group requires permission to con-

tinue to engage in its principal business activities as

such a provider. If for some reason the Group’s

permits are revoked, it could potentially affect the

Group’s business activities and financial results.

Grounds for revoking permits are stipulated in Article

32-9 of the Employment Security Act. It is worth

noting that as of March 31, 2016, based on informa-

tion currently available to the Group, there are no

facts concerning the Group that would fall within

the grounds of revoking these permits. Permit num-

bers and acquisition dates for the main fee-charging

employment placement business permits held by

the Group are shown below.

Relevant Ministry

Name of Acquirer

Permit Number

Date Acquired

Expiration Date

Ministry of Health, Labour and Welfare

SMS Co., Ltd.

13-yu-190019

July 1, 2003

June 30, 2021

Ministry of Health, Labour and Welfare

SMS Career Co., Ltd.

13-yu-306922

January 5, 2015

January 4, 2018

Also, as the Group provides services targeting

qualified healthcare professionals, including care

managers and nurses, in the event the Long-Term

Care Insurance Act and the Act on Public Health

Nurses, Midwives and Nurses, which determine

these various qualifications, are amended in the

future, it could potentially affect the Group’s busi-

ness activities and financial results. It is worth noting

that as of March 31, 2016, based on information

currently available to the Group, there are no facts

pertaining to the revision of laws and ordinances

that would affect the Group’s financial results.

6. Legal Restrictions Overseas

Starting with the MIMS Group, which was acquired

in October 2015, the Group is developing various

businesses overseas, primarily in Asia. Overseas

subsidiaries are subject to local laws and regulations.

In the future, there may be cases where such laws

and regulations become stricter, or new laws or

regulations are established unexpectedly. The Group

makes concerted efforts to operate its business in

accordance with the relevant provisions of these

legal systems through seeking the advice of local

legal counsels and other means. However, in the

event a subsidiary is unable to adhere to the relevant

laws and regulations, that subsidiary may be ordered

by law to improve its business practices or discon-

tinue its business, which could potentially limit the

scope of the Group’s business activities.

Compliance and Risk Management

Page 27: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

25

7. Litigation

Thus far, there has not been any litigation brought

against the Group that significantly affected its finan-

cial results. In addition, the Group does not forecast

any such litigation being brought against it for the

time being. However, if litigation is brought against

the Group that would significantly affect financial

results or influence social opinion and the Group

receives an unfavorable ruling, it could potentially

affect the Group’s financial results and condition.

Financial Risks

8. Dilution of Share Value

The Group has adopted a stock option system and,

as of March 31, 2016, the number of potential shares

from stock options was 382,400 shares, which is

equivalent to 0.90% of total shares, including dilu-

tion. These stock options were implemented as one

way to expand the Group’s financial results and

business scale, and the Company believes these

stock options do not necessarily conflict with the

interests of existing shareholders. However, when

these stock options are exercised, the value per

share of the Company’s shares is diluted.

9. Impact of Exchange Rates

Consolidated financial statements for the financial

results, assets, and liabilities of the Group’s overseas

subsidiaries are created after converting financial

amounts to yen. Accordingly, there is an impact when

exchange rates fluctuate at the time of conversion. In

the event that rapid exchange rate fluctuations occur

that exceed expectations, the Group’s financial results

and position could potentially be affected.

10. Goodwill Impairment

Following the acquisition of the MIMS Group, which

provides services related to drug information in Asia

and Oceania, in October 2015, the Group acquired

60% of shares in Medica Asia (Holdco) Limited, the

holding company of the MIMS Group. In accordance

with this acquisition, the Group recorded a large

amount of goodwill. In the event that the MIMS

Group profitability declines remarkably and an impair-

ment loss is recorded in the future, it could poten-

tially affect the Group’s financial results and position.

Risks Related to Business Operation

11. Soundness of Online Community Service

The Group’s online community services allow a

large number of individual members to communi-

cate with other members on their own through

bulletin boards and other means. To foster a sound

and healthy online community, the Group has estab-

lished Terms of Use in order to encourage members

to use the service in an appropriate manner. Also, in

the event inappropriate use is confirmed, measures

such as the removal of user posts are in place.

However, as a result of a rapid increase in the number

of members going forward, it may become difficult

to completely ascertain the behavior of members

within the site. In the event of trouble arising due

to inappropriate behavior by members, the Group

could potentially be held legally liable. Also, even

in the event the Group is not held legally liable,

damage to the Group’s brand image could poten-

tially affect business activities and financial results.

12. Overseas Development

The Group recognizes overseas as an overwhelm-

ingly large market and believes that in order to

capture the opportunity this market presents, the

prompt introduction of services is required. As part

of that effort, the Group acquired the MIMS Group,

which develops businesses in 13 countries in Asia

and Oceania, in October 2015. In this kind of over-

seas development, political factors (e.g., legal sys-

tems, regulations for the fields of nursing care and

medical care, and political unrest), economic fac-

tors (e.g., foreign exchange rates and economic

conditions), cultural factors (e.g., local culture and

business practices), and unforeseeable factors from

the social environment present latent risks. Such

risks are associated with doing business in a com-

pletely different environment than in Japan. The

Group has placed Singapore as the administration

base for overseas business development, which,

while cooperating with the head office in Japan,

promotes business development that bears in mind

the country risk in each country. However, in the

event the Group is unable to handle these various

risks, the business activities and financial results of

the Group could be impacted.

13. M&A and Business Alliances

In addition to organic business development, the

Group has been promoting new business develop-

ment through M&A and business alliances with other

companies. Target companies are selected giving

consideration to consistency with the Group’s strat-

egy and synergies and after performing due diligence

Compliance and Risk Management

Page 28: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

26

on the financial position of the concerned company,

contractual matters, business conditions, and other

matters. The decision on whether to move forward

with an M&A or business alliance is made with the

utmost care at the Executive Committee and the

Board of Directors. However, in the event that the

anticipated effects from M&A and alliances are not

realized and strategic objectives are not achieved, or

in the event unrecognized debt is discovered after

the investment, it can potentially affect financial

results of the Group and its financial position.

14. Expansion of the Service Domain

In order to shape the information infrastructure for an

aging society into an industry, the Group is promptly

capitalizing on business opportunities to create new

services and making strides with the establishment of

a business model in line with trends in political poli-

cies and market needs. When launching a new busi-

ness, there are instances where a reasonable upfront

investment is necessary and instances where busi-

ness-specific risk factors occur. Accordingly, there is

a possibility that the Group is unable to realize the

initially anticipated results due to such factors as

changes in the external environment and rapid market

expansion. In addition, when withdrawing from a

business, losses could occur from the disposal and

impairment of that business’s assets and the Group’s

financial results and condition could be affected.

15. System Failure

The Group uses Internet telecommunications net-

works and websites as the main vehicles for provid-

ing services in operations systems, including a

management support service for nursing care opera-

tors, a recruiting advertisement website, and an

online community website for nurses. From the

perspective of service reliability and transaction

security, the Group’s business-use IT infrastructure is

designed with high availability and high stability

against failure. Also, in order to strengthen infrastruc-

ture management, the Group proactively recruits

personnel with a wealth of experience in information

systems development and operation. In addition,

regarding the long-term care insurance claims

system on the management support service for

nursing care operators, over 10,000 nursing care

facilities are registered users. Due to the fact that the

system handles critical data related to monthly insur-

ance claims, data centers were established in two

locations that are capable of addressing immediate

switchover in case of emergency. However, despite

management under this type of rigorous system, in

the event natural disasters or accidents occur, the

event of human error on the part of Group officers

and employees, or the event an act of data destruc-

tion or falsification through unauthorized access

occurs, it could lead to the diminished functionality

of the Group’s computer systems and potentially

invite a serious situation such as malfunction or

failure. If this type of situation arises, Group service

provision and business transactions would be seri-

ously impacted, and the Group may be required to

provide compensation for nursing care insurance

claims deficiencies, thereby affecting the business

activities of the Group and its financial results.

16. Competition

In the market for recruiting agent services for nurses

in which the Group operates, competitors from

major staffing-related service providers have been

entering the market for the past several years. In

order to achieve ongoing growth of its business, the

Group recognized that it is important to build barri-

ers to entry through comprehensive management of

multiple services where synergistic effects could be

realized in each field, and therefore is making efforts

toward securing both professionals and operators.

However, going forward, if new entrant competitors

succeed in securing workers and operators ahead of

the Group, or in the event a large capital competitor

enters the market through a major investment, it

could potentially affect business activities of the

Group and its financial results.

17. Labor Markets for the Nursing Care and

Medical Care Industries

For the labor market in the nursing care field, a cer-

tain number of qualified care managers are required

to be involved in services provided by nursing care

operators under the Long-Term Care Insurance Act.

Also, a chronic labor shortage has continued and,

for operators to continue their business, securing

qualified personnel has become an important man-

agement issue. For the labor market in the medical

care field as well, a chronic labor shortage situation

for nurses has continued for quite some time. Under

such circumstances, the Group believes that there

will be continued demand for recruiting healthcare

professionals from operators in the fields of nursing

care and medical care going forward. However, in

the event that demand from operators to recruit

healthcare professionals actually declines due to

deregulation in the fields of nursing and medical

care, it could potentially affect business activities of

the Group and its financial results. It is worth noting

that as of March 31, 2016, based on information

currently available to the Group, there are no facts

pertaining to revisions of laws and ordinances that

would affect the Group’s financial results.

Compliance and Risk Management

Page 29: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

27

Overview of Business PerformanceThe SMS Group mission is to “create value and contribute to

society by providing an information infrastructure for an aging

society.” Guided by this mission, the Group has defined its

business segments as the Nursing Care, Medical Care, Career,

Healthcare, and Senior Life segments, and it is developing a

large number of services with information as the core value.

The market related to an aging society, the main area of

the Group’s business, has been expanding year by year, and

further growth is expected going forward.

In Japan, there were approximately 34.3 million people

over the age of 65 as of April 1, 2016, accounting for 27.0% of

the total population. This means that Japan has the highest

percentage of elderly people in the world. Accordingly, nursing

care and medical care expenses are rapidly increasing, reach-

ing the levels of ¥10 trillion and ¥40 trillion, respectively.*1

In Asia and Oceania, the medical care and healthcare mar-

kets are expanding quickly against a backdrop of population

growth and economic development. Medical care expenses in

this region amounted to ¥112 trillion,*2 which is more than

twice that of Japan.

While the market related to an aging society is growing

annually, there is a lack of systems to collect, organize, and

communicate the rising amount of diverse information that is

accompanying this market expansion. As a result, people are

unable to collect or receive adequate information sufficiently

under such circumstances. This issue has led to heightened

demand for appropriately transmitting and receiving informa-

tion, and the Group recognizes this situation as an enormous

business opportunity. Accordingly, the Group provides a wide

variety of services by promptly capitalizing on these opportunities.

The operating results for the consolidated fiscal year under

review are as follows.

Net sales increased 26.7% year on year, to ¥19,069,101

thousand. This increase was attributable to the expansion of

businesses related to the Career segment, price revisions that

followed the renewal of the management support service

Kaipoke, and the contributions from the MIMS Group, which

was acquired in October 2015. Turning to profits, operating

income was up 32.6%, to ¥2,756,539 thousand, due to the

solid performance of Kaipoke. Total non-operating income

rose 22.7%, to ¥753,245 thousand, following the strong per-

formance of the equity-method affiliate M3 Career, Inc. Total

extraordinary income decreased 49.4%, to ¥66,376 thousand,

with profit attributable to owners of parent increasing 24.2%,

to ¥2,265,512 thousand.

*1 Elderly population and component ratio: statistics from Ministry of Internal

Affairs and Communications; nursing care expenses: fiscal 2014 reference

materials from Ministry of Health, Labour and Welfare (Total long-term care

insurance [nursing care insurance] expenses); medical care expenses: fiscal

2014 statistics from Ministry of Health, Labour and Welfare

*2 WHO statistics, 2013

2012.3 2013.3 2014.3 2015.3 2016.3

19,069

15,056

12,046

10,1818,692

0

6,000

12,000

18,000

24,000

0

800

1,600

2,400

3,200

2,756

2,079

1,7301,5701,519

2012.3 2013.3 2014.3 2015.3 2016.3

Net SalesMillions of yen

Operating IncomeMillions of yen

Management’s Discussion and Analysis of Operations

Page 30: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

28

Overview by Marketing SegmentCareer Segment

For recruiting agent services, Nurse Jinzai-bank, a recruiting

agent service for nurses; Care Jinzai-bank, a recruiting agent

service for care managers; and PT/OT Jinzai-bank, a recruiting

agent service for physical therapists, occupational therapists,

and speech therapists, all recorded strong performances due

to an increase in sales personnel.

In media services, Kaigo Job, a recruiting advertisement

service for nursing care professionals, and Nurse-senka

Kyujin-navi, a recruiting advertisement service for nurses, both

showed robust performances. As a result, net sales for the

Career segment in the consolidated fiscal year under review

were up 9.6%, to ¥12,720,778 thousand.

Nursing Care Segment

Regarding management support for service operators, the

performance of Kaipoke, a management support service for

nursing care operators, improved significantly compared with

the previous fiscal year. The Company implemented a renewal

of this service, transitioning it from only nursing-care insurance

claim software, which it provided previously, to a comprehensive

management support service that helps to solve the various

management issues facing nursing-care operators. In conjunc-

tion with this renewal, the Company revised the price for

Kaipoke in October 2014. After carrying out the price revision,

the Company started to see a net increase in membership in

March 2015. This trend of growth in membership has currently

taken hold, and the pace of the increase in membership

continues to accelerate. Furthermore, the Company is focus-

ing its efforts on providing this service to not only small-scale

operators but also corporations with multiple locations, such

as medium-sized operators and franchisers. As a result of the

above, net sales for the Nursing Care segment in the consolidated

fiscal year under review rose 57.7%, to ¥2,972,250 thousand.

Overseas Segment

In the Overseas segment, the October 2015 acquisition of the

MIMS Group, which provides services related to drug informa-

tion in 13 countries in Asia and Oceania, was a major factor

behind sales increases. Additionally, in South Korea, Senior

Marketing System Korea Co., Ltd. (formerly NURSCAPE CO.,

LTD.), which provides online community services for nurses,

realized a solid performance. As a result, net sales for the

Overseas segment were up 251.2%, to ¥2,601,059 thousand.

Also, the performance of the MIMS Group was consolidated

following a three-month delay. Net sales of the MIMS Group

consolidated in the Group’s balance sheet for the consoli-

dated fiscal year under review were ¥1,581,190 thousand.

Medical Care Segment

While net sales in the Medical Care segment were below the

previous fiscal year’s level due to the transition from catalog

sales geared toward nurses to online sales, the level of profit-

ability improved. Moreover, the heightened popularity of new

services such as the information portal service for hospital

administration managers helped increase contact points with

important stakeholders. Leveraging this heightened popularity,

the Company is focusing its strength on expanding the pur-

chase support services for hospital administration managers, in

addition to other services. As a result, net sales for the Medical

Care segment in the consolidated fiscal year under review

declined 16.2%, to ¥657,211 thousand.

1,380

1,004

1,824

2,265

0

700

1,400

2,100

2,800

1,226

2012.3 2013.3 2014.3 2015.3 2016.3

Profit Attributable to Owners of ParentMillions of yen

Career

Nursing Care

Medical Care

Healthcare

Overseas

Sales by Business Segment%

66.7Year ended

March 31, 2016

15.6

13.6

3.4

0.6

Management’s Discussion and Analysis of Operations

Page 31: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

29

Healthcare Segment

In the Healthcare segment, the Company has been promoting

the development of services under specific categories and

themes. Ninchisho Net, an information portal service for

dementia, is registering an increase in the number of views

due to heightened social demand for such a service and the

service’s enhanced content. The service is being used by

a large number of dementia patients and people at risk for

dementia as well as their families. Furthermore, Narukara, a

Q&A site on health, and Eichie, an online community for nutri-

tionists, both recorded strong performances. As a result, net

sales for the Healthcare segment in the consolidated fiscal

year under review increased 174.1%, to ¥117,801 thousand.

Analysis of Financial PositionTotal assets at the consolidated fiscal year-end stood at

¥41,689,802 thousand, increasing ¥30,268,671 thousand from

the previous fiscal year-end. This increase was primarily attrib-

utable to higher cash and cash deposits as well as accounts

receivable–trade, reflecting the Company’s expanded opera-

tions; the rise in accounts receivable—other, resulting from

growth in the number of users of the factoring services within

Kaipoke, a management support service for nursing care oper-

ators; and the increase in goodwill, software, trademark rights,

and customer-related assets that followed the acquisition of

the MIMS Group.

Total liabilities amounted to ¥28,532,136 thousand,

increasing ¥24,034,247 thousand from the previous fiscal

year-end. The main factors behind this increase was the rise

in short-term loans payable that accompanied the acquisition

of the MIMS Group, the increase in advances received that

also accompanied that acquisition, and the increase in

deferred tax liabilities.

Total net assets were ¥13,157,666 thousand, increasing

¥6,234,423 thousand from the previous fiscal year-end. The

primary reasons for this increase were the rise in retained

earnings due to the recording of profit attributable to owners

of parent and the increase in non-controlling interests that

followed the acquisition of the MIMS Group.

Cash FlowsCash and cash equivalents at the consolidated fiscal year-end

totaled ¥5,147,343 thousand, up ¥2,453,334 thousand from

the end of the previous fiscal year. The result of each cash

flow and the primary factors behind that result are as follows.

Net cash provided by operating activities amounted to

¥2,244,486 thousand, compared with ¥3,103,460 thousand

in the previous fiscal year. The main reasons for this result

were profit before income taxes of ¥3,576,161 thousand,

depreciation of ¥557,450 thousand, and amortization of

goodwill of ¥425,672 thousand, while income taxes paid were

¥1,287,252 thousand.

Net cash used in investing activities stood at ¥18,401,902

thousand, compared with ¥1,049,649 thousand in the previ-

ous fiscal year. The primary factors behind this result were the

purchase of intangible assets totaling ¥772,738 thousand,

which accompanied system development investments in

Kaipoke and other services, as well as expenditures related

to the acquisition of stock in the MIMS Group totaling

¥17,907,051 thousand.

Net cash provided by financing activities came to

¥18,656,253 thousand, compared with net cash used in

financing activities of ¥1,271,984 thousand in the previous

fiscal year. The main reason for this result was an increase in

short-term loans payable of ¥19,004,038 thousand, while cash

dividends paid totaled ¥282,744 thousand.

13,157

6,0745,153

6,923

4,136

0

4,000

8,000

12,000

16,000

2012.3 2013.3 2014.3 2015.3 2016.3

Total Net AssetsMillions of yen

6,9485,716

11,421

0

11,000

22,000

33,000

44,000 41,689

8,406

2012.3 2013.3 2014.3 2015.3 2016.3

Total AssetsMillions of yen

Management’s Discussion and Analysis of Operations

Page 32: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

30

1

Consolidated Balance Sheets SMS Co., Ltd. and Its Consolidated Subsidiaries As of March 31, 2015 and 2016

Thousands of yen 2015 2016

Assets Current assets

Cash and deposits 2,708,623 5,291,707 Accounts receivable – trade 2,486,428 3,982,752 Merchandise and finished goods 109,185 95,830 Work in process 7,784 31,185 Supplies 12,721 6,770 Accounts receivable – other 1,306,471 1,891,531 Prepaid expenses 572,957 685,224 Deferred tax assets 214,454 268,219 Other 38,232 140,001 Allowance for doubtful accounts (93,840) (217,510) Total current assets 7,363,018 12,175,712

Non-current assets Property, plant and equipment

Buildings 208,087 383,400 Accumulated depreciation (71,655) (151,756) Buildings, net 136,432 231,643

Tools, furniture and fixtures 275,425 515,019 Accumulated depreciation (164,006) (366,414) Tools, furniture and fixtures, net 111,419 148,605

Machinery, equipment and vehicles 11,871 110,080 Accumulated depreciation (3,322) (61,999) Machinery, equipment and vehicles, net 8,548 48,081

Total property, plant and equipment 256,400 428,330 Intangible assets

Goodwill 1,318,296 12,874,322 Software 730,608 1,335,532 Trademark rights – 10,046,813 Customer-related assets – 3,046,910 Other 50 50 Total intangible assets 2,048,954 27,303,627

Investments and other assets Investment securities * 1,240,328 * 1,025,966 Deferred tax assets 101,309 211,138 Lease and guarantee deposits 382,489 516,448 Other 28,629 28,578 Total investments and other assets 1,752,757 1,782,132

Total non-current assets 4,058,113 29,514,090 Total assets 11,421,131 41,689,802

2

Thousands of yen 2015 2016

Liabilities Current liabilities

Accounts payable – trade 131,641 451,116 Short-term loans payable 188 19,002,638 Accounts payable – other 2,604,033 3,443,188 Accrued expenses 207,408 232,160 Income taxes payable 554,460 947,942 Accrued consumption taxes 371,521 100,331 Advances received 52,158 1,102,636 Deposits received 56,556 45,718 Provision for bonuses 241,572 373,715 Provision for refund 135,835 129,785 Other 38,713 85,266 Total current liabilities 4,394,091 25,914,499

Non-current liabilities Net defined benefit liability 89,634 111,938 Deferred tax liabilities – 2,442,393 Other 14,163 63,305 Total non-current liabilities 103,797 2,617,637

Total liabilities 4,497,889 28,532,136 Net assets

Shareholders' equity Capital stock 304,166 304,166 Retained earnings 7,249,161 9,145,508 Treasury shares (1,036,485) (1,036,485) Total shareholders' equity 6,516,843 8,413,190

Accumulated other comprehensive income Valuation difference on available-for-sale securities 10,403 9,888 Foreign currency translation adjustments 287,523 135,593 Total accumulated other comprehensive income 297,926 145,482

Subscription rights to shares 47,339 80,108 Non-controlling interests 61,133 4,518,884 Total net assets 6,923,242 13,157,666

Total liabilities and net assets 11,421,131 41,689,802 See the accompanying Notes to Consolidated Financial Statements

Consolidated Balance SheetsSMS Co., Ltd. and Its Consolidated SubsidiariesAs of March 31, 2015 and 2016

Page 33: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

31

1

Consolidated Balance Sheets SMS Co., Ltd. and Its Consolidated Subsidiaries As of March 31, 2015 and 2016

Thousands of yen 2015 2016

Assets Current assets

Cash and deposits 2,708,623 5,291,707 Accounts receivable – trade 2,486,428 3,982,752 Merchandise and finished goods 109,185 95,830 Work in process 7,784 31,185 Supplies 12,721 6,770 Accounts receivable – other 1,306,471 1,891,531 Prepaid expenses 572,957 685,224 Deferred tax assets 214,454 268,219 Other 38,232 140,001 Allowance for doubtful accounts (93,840) (217,510) Total current assets 7,363,018 12,175,712

Non-current assets Property, plant and equipment

Buildings 208,087 383,400 Accumulated depreciation (71,655) (151,756) Buildings, net 136,432 231,643

Tools, furniture and fixtures 275,425 515,019 Accumulated depreciation (164,006) (366,414) Tools, furniture and fixtures, net 111,419 148,605

Machinery, equipment and vehicles 11,871 110,080 Accumulated depreciation (3,322) (61,999) Machinery, equipment and vehicles, net 8,548 48,081

Total property, plant and equipment 256,400 428,330 Intangible assets

Goodwill 1,318,296 12,874,322 Software 730,608 1,335,532 Trademark rights – 10,046,813 Customer-related assets – 3,046,910 Other 50 50 Total intangible assets 2,048,954 27,303,627

Investments and other assets Investment securities * 1,240,328 * 1,025,966 Deferred tax assets 101,309 211,138 Lease and guarantee deposits 382,489 516,448 Other 28,629 28,578 Total investments and other assets 1,752,757 1,782,132

Total non-current assets 4,058,113 29,514,090 Total assets 11,421,131 41,689,802

2

Thousands of yen 2015 2016

Liabilities Current liabilities

Accounts payable – trade 131,641 451,116 Short-term loans payable 188 19,002,638 Accounts payable – other 2,604,033 3,443,188 Accrued expenses 207,408 232,160 Income taxes payable 554,460 947,942 Accrued consumption taxes 371,521 100,331 Advances received 52,158 1,102,636 Deposits received 56,556 45,718 Provision for bonuses 241,572 373,715 Provision for refund 135,835 129,785 Other 38,713 85,266 Total current liabilities 4,394,091 25,914,499

Non-current liabilities Net defined benefit liability 89,634 111,938 Deferred tax liabilities – 2,442,393 Other 14,163 63,305 Total non-current liabilities 103,797 2,617,637

Total liabilities 4,497,889 28,532,136 Net assets

Shareholders' equity Capital stock 304,166 304,166 Retained earnings 7,249,161 9,145,508 Treasury shares (1,036,485) (1,036,485) Total shareholders' equity 6,516,843 8,413,190

Accumulated other comprehensive income Valuation difference on available-for-sale securities 10,403 9,888 Foreign currency translation adjustments 287,523 135,593 Total accumulated other comprehensive income 297,926 145,482

Subscription rights to shares 47,339 80,108 Non-controlling interests 61,133 4,518,884 Total net assets 6,923,242 13,157,666

Total liabilities and net assets 11,421,131 41,689,802 See the accompanying Notes to Consolidated Financial Statements

Consolidated Balance Sheets

2

Thousands of yen 2015 2016

Liabilities Current liabilities

Accounts payable – trade 131,641 451,116 Short-term loans payable 188 19,002,638 Accounts payable – other 2,604,033 3,443,188 Accrued expenses 207,408 232,160 Income taxes payable 554,460 947,942 Accrued consumption taxes 371,521 100,331 Advances received 52,158 1,102,636 Deposits received 56,556 45,718 Provision for bonuses 241,572 373,715 Provision for refund 135,835 129,785 Other 38,713 85,266 Total current liabilities 4,394,091 25,914,499

Non-current liabilities Net defined benefit liability 89,634 111,938 Deferred tax liabilities – 2,442,393 Other 14,163 63,305 Total non-current liabilities 103,797 2,617,637

Total liabilities 4,497,889 28,532,136 Net assets

Shareholders' equity Capital stock 304,166 304,166 Retained earnings 7,249,161 9,145,508 Treasury shares (1,036,485) (1,036,485) Total shareholders' equity 6,516,843 8,413,190

Accumulated other comprehensive income Valuation difference on available-for-sale securities 10,403 9,888 Foreign currency translation adjustments 287,523 135,593 Total accumulated other comprehensive income 297,926 145,482

Subscription rights to shares 47,339 80,108 Non-controlling interests 61,133 4,518,884 Total net assets 6,923,242 13,157,666

Total liabilities and net assets 11,421,131 41,689,802 See the accompanying Notes to Consolidated Financial Statements

Page 34: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

32

3

Consolidated Statements of Income SMS Co., Ltd. and Its Consolidated Subsidiaries Fiscal year ended March 31, 2015 and 2016

Thousands of yen 2015 2016

Net sales 15,056,370 19,069,101 Cost of sales *3 1,332,631 *3 2,204,290 Gross profit 13,723,738 16,864,810 Selling, general and administrative expenses *1, *2 11,644,320 *1, *2 14,108,270 Operating income 2,079,418 2,756,539 Non-operating income

Interest income 5,393 10,885 Interest on securities 398 453 Operations consignment fee 115 – Share of profit of entities accounted for using equity method 413,708 781,798 Consulting fee 157,912 – Other 44,351 39,059 Total non-operating income 621,879 832,197

Non-operating expenses Foreign exchange losses 403 35,957 Interest expenses 4,739 35,738 Commission for purchase of treasury shares 1,725 – Other 935 7,256 Total non-operating expenses 7,803 78,952

Ordinary income 2,693,494 3,509,785 Extraordinary income

Gain on step acquisitions 185,084 – Gain on sales of investment securities 1,434 240,038 Total extraordinary income 186,519 240,038

Extraordinary losses Loss on sales and retirement of non-current assets 28,282 4,853 Impairment loss – 16,000 Loss on abolishment of retirement benefit plan 14,604 – Loss on valuation of investment securities – 83,257 Loss on sales of investment securities 12,440 – Loss on sales of shares of subsidiaries and associates – 18,985 Provision of allowance for doubtful accounts – 50,567 Total extraordinary losses 55,327 173,662

Profit before income taxes 2,824,685 3,576,161 Income taxes – current 997,497 1,265,170 Income taxes – deferred (4,602) (98,415) Total income taxes 992,895 1,166,754 Profit 1,831,790 2,409,406 Profit attributable to non-controlling interests 7,341 143,893 Profit attributable to owners of parent 1,824,448 2,265,512

See the accompanying Notes to Consolidated Financial Statements

4

Consolidated Statements of Comprehensive Income SMS Co., Ltd. and Its Consolidated Subsidiaries Fiscal year ended March 31, 2015 and 2016

Thousands of yen 2015 2016

Profit 1,831,790 2,409,406 Other comprehensive income

Valuation difference on available-for-sale securities 10,366 (571) Foreign currency translation adjustments 270,954 (95,369) Share of other comprehensive income of entities accounted for using equity method

1,933 12,001

Total other comprehensive income * 283,255 * (83,939) Comprehensive income 2,115,045 2,325,467 Comprehensive income attributable to

Comprehensive income attributable to owners of parent 2,101,430 2,113,068 Comprehensive income attributable to non-controlling interests

13,614 212,398

See the accompanying Notes to Consolidated Financial Statements

Consolidated Statements of IncomeSMS Co., Ltd. and Its Consolidated SubsidiariesFiscal year ended March 31, 2015 and 2016

Page 35: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

33

3

Consolidated Statements of Income SMS Co., Ltd. and Its Consolidated Subsidiaries Fiscal year ended March 31, 2015 and 2016

Thousands of yen 2015 2016

Net sales 15,056,370 19,069,101 Cost of sales *3 1,332,631 *3 2,204,290 Gross profit 13,723,738 16,864,810 Selling, general and administrative expenses *1, *2 11,644,320 *1, *2 14,108,270 Operating income 2,079,418 2,756,539 Non-operating income

Interest income 5,393 10,885 Interest on securities 398 453 Operations consignment fee 115 – Share of profit of entities accounted for using equity method 413,708 781,798 Consulting fee 157,912 – Other 44,351 39,059 Total non-operating income 621,879 832,197

Non-operating expenses Foreign exchange losses 403 35,957 Interest expenses 4,739 35,738 Commission for purchase of treasury shares 1,725 – Other 935 7,256 Total non-operating expenses 7,803 78,952

Ordinary income 2,693,494 3,509,785 Extraordinary income

Gain on step acquisitions 185,084 – Gain on sales of investment securities 1,434 240,038 Total extraordinary income 186,519 240,038

Extraordinary losses Loss on sales and retirement of non-current assets 28,282 4,853 Impairment loss – 16,000 Loss on abolishment of retirement benefit plan 14,604 – Loss on valuation of investment securities – 83,257 Loss on sales of investment securities 12,440 – Loss on sales of shares of subsidiaries and associates – 18,985 Provision of allowance for doubtful accounts – 50,567 Total extraordinary losses 55,327 173,662

Profit before income taxes 2,824,685 3,576,161 Income taxes – current 997,497 1,265,170 Income taxes – deferred (4,602) (98,415) Total income taxes 992,895 1,166,754 Profit 1,831,790 2,409,406 Profit attributable to non-controlling interests 7,341 143,893 Profit attributable to owners of parent 1,824,448 2,265,512

See the accompanying Notes to Consolidated Financial Statements

4

Consolidated Statements of Comprehensive Income SMS Co., Ltd. and Its Consolidated Subsidiaries Fiscal year ended March 31, 2015 and 2016

Thousands of yen 2015 2016

Profit 1,831,790 2,409,406 Other comprehensive income

Valuation difference on available-for-sale securities 10,366 (571) Foreign currency translation adjustments 270,954 (95,369) Share of other comprehensive income of entities accounted for using equity method

1,933 12,001

Total other comprehensive income * 283,255 * (83,939) Comprehensive income 2,115,045 2,325,467 Comprehensive income attributable to

Comprehensive income attributable to owners of parent 2,101,430 2,113,068 Comprehensive income attributable to non-controlling interests

13,614 212,398

See the accompanying Notes to Consolidated Financial Statements

Consolidated Statements of Comprehensive IncomeSMS Co., Ltd. and Its Consolidated SubsidiariesFiscal year ended March 31, 2015 and 2016

Page 36: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

34

5

Consolidated Statements of Changes in Net Assets SMS Co., Ltd. and Its Consolidated Subsidiaries Fiscal year ended March 31, 2015 and 2016

(Thousands of yen)

Shareholders' equity

Capital stock Capital surplus Retained earnings Treasury shares Total shareholders'

equity

Balance at April 1, 2014 303,914 278,907 5,909,700 (502,456) 5,990,067

Changes of items during period

Issuance of new shares 252 243 – – 495

Dividends of surplus – – (204,753) – (204,753)

Profit attributable to owners of parent

– – 1,824,448 – 1,824,448

Net increase (decrease) due to change in scope of consolidation

– – (2,286) – (2,286)

Change in treasury shares of parent arising from transactions with non-controlling shareholders

– (279,150) (277,948) – (557,099)

Purchase of treasury shares – – – (534,029) (534,029)

Net changes of items other than shareholders' equity

– – – – –

Total changes of items during the year

252 (278,907) 1,339,461 (534,029) 526,776

Balance at March 31, 2015 304,166 – 7,249,161 (1,036,485) 6,516,843

Accumulated other comprehensive income

Subscription rights to shares

Non-controlling interests

Total net assets

Valuation difference on

available-for-sale securities

Foreign currency translation

adjustments

Total accumulated other

comprehensive income

Balance at April 1, 2014 9,979 10,933 20,912 19,513 44,395 6,074,888

Changes of items during period

Issuance of new shares – – – – – 495

Dividends of surplus – – – – – (204,753)

Profit attributable to owners of parent

– – – – – 1,824,448

Net increase (decrease) due to change in scope of consolidation

– – – – – (2,286)

Change in treasury shares of parent arising from transactions with non-controlling shareholders

– – – – – (557,099)

Purchase of treasury shares – – – – – (534,029)

Net changes of items other than shareholders' equity

423 276,590 277,013 27,826 16,738 321,577

Total changes of items during the year

423 276,590 277,013 27,826 16,738 848,353

Balance at March 31, 2015 10,403 287,523 297,926 47,339 61,133 6,923,242

See the accompanying Notes to Consolidated Financial Statements

Consolidated Statements of Changes in Net AssetsSMS Co., Ltd. and Its Consolidated SubsidiariesFiscal year ended March 31, 2015 and 2016

Page 37: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

35

5

Consolidated Statements of Changes in Net Assets SMS Co., Ltd. and Its Consolidated Subsidiaries Fiscal year ended March 31, 2015 and 2016

(Thousands of yen)

Shareholders' equity

Capital stock Capital surplus Retained earnings Treasury shares Total shareholders'

equity

Balance at April 1, 2014 303,914 278,907 5,909,700 (502,456) 5,990,067

Changes of items during period

Issuance of new shares 252 243 – – 495

Dividends of surplus – – (204,753) – (204,753)

Profit attributable to owners of parent

– – 1,824,448 – 1,824,448

Net increase (decrease) due to change in scope of consolidation

– – (2,286) – (2,286)

Change in treasury shares of parent arising from transactions with non-controlling shareholders

– (279,150) (277,948) – (557,099)

Purchase of treasury shares – – – (534,029) (534,029)

Net changes of items other than shareholders' equity

– – – – –

Total changes of items during the year

252 (278,907) 1,339,461 (534,029) 526,776

Balance at March 31, 2015 304,166 – 7,249,161 (1,036,485) 6,516,843

Accumulated other comprehensive income

Subscription rights to shares

Non-controlling interests

Total net assets

Valuation difference on

available-for-sale securities

Foreign currency translation

adjustments

Total accumulated other

comprehensive income

Balance at April 1, 2014 9,979 10,933 20,912 19,513 44,395 6,074,888

Changes of items during period

Issuance of new shares – – – – – 495

Dividends of surplus – – – – – (204,753)

Profit attributable to owners of parent

– – – – – 1,824,448

Net increase (decrease) due to change in scope of consolidation

– – – – – (2,286)

Change in treasury shares of parent arising from transactions with non-controlling shareholders

– – – – – (557,099)

Purchase of treasury shares – – – – – (534,029)

Net changes of items other than shareholders' equity

423 276,590 277,013 27,826 16,738 321,577

Total changes of items during the year

423 276,590 277,013 27,826 16,738 848,353

Balance at March 31, 2015 10,403 287,523 297,926 47,339 61,133 6,923,242

See the accompanying Notes to Consolidated Financial Statements

6

(Thousands of yen)

Shareholders' equity

Capital stock Capital surplus Retained earnings Treasury shares Total shareholders'

equity

Balance at April 1, 2015 304,166 – 7,249,161 (1,036,485) 6,516,843

Changes of items during period

Issuance of new shares – – – – –

Dividends of surplus – – (283,898) – (283,898)

Profit attributable to owners of parent

– – 2,265,512 – 2,265,512

Net increase (decrease) due to change in scope of consolidation

– – (23,025) – (23,025)

Change in treasury shares of parent arising from transactions with non-controlling shareholders

– – (62,241) – (62,241)

Purchase of treasury shares – – – – –

Net changes of items other than shareholders' equity

– – – – –

Total changes of items during the year

– – 1,896,347 – 1,896,347

Balance at March 31, 2016 304,166 – 9,145,508 (1,036,485) 8,413,190

Accumulated other comprehensive income

Subscription rights to shares

Non-controlling interests

Total net assets

Valuation difference on

available-for-sale securities

Foreign currency translation

adjustments

Total accumulated other

comprehensive income

Balance at April 1, 2015 10,403 287,523 297,926 47,339 61,133 6,923,242

Changes of items during period

Issuance of new shares – – – – – –

Dividends of surplus – – – – – (283,898)

Profit attributable to owners of parent

– – – – – 2,265,512

Net increase (decrease) due to change in scope of consolidation

– – – – – (23,025)

Change in treasury shares of parent arising from transactions with non-controlling shareholders

– – – – – (62,241)

Purchase of treasury shares – – – – – –

Net changes of items other than shareholders' equity

(514) (151,929) (152,444) 32,769 4,457,751 4,338,076

Total changes of items during the year

(514) (151,929) (152,444) 32,769 4,457,751 6,234,423

Balance at March 31, 2016 9,888 135,593 145,482 80,108 4,518,884 13,157,666

See the accompanying Notes to Consolidated Financial Statements

Consolidated Statements of Changes in Net Assets

Page 38: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

36

7

Consolidated Statements of Cash Flows SMS Co., Ltd. and Its Consolidated Subsidiaries Fiscal year ended March 31, 2015 and 2016

Thousands of yen 2015 2016

Cash flows from operating activities Profit before income taxes 2,824,685 3,576,161 Depreciation 264,081 557,450 Amortization of goodwill 343,300 425,672 Loss (gain) on sales and retirement of non-current assets 28,282 4,853 Impairment loss – 16,000 Loss (gain) on step acquisitions (185,084) – Loss (gain) on sales of investment securities 12,440 (240,038) Loss (gain) on valuation of investment securities – 83,257 Loss on abolishment of retirement benefit plan 14,604 – Share of (profit) loss of entities accounted for using equity method

(100,373) (219,277)

Loss (gain) on sales of shares of subsidiaries and associates

– 18,985

Increase (decrease) in allowance for doubtful accounts 44,311 25,804 Increase (decrease) in provision for bonuses 58,763 132,142 Increase (decrease) in provision for refund 18,347 (6,050) Increase (decrease) in net defined benefit liability (40,951) 22,303 Foreign exchange losses (gains) 403 35,957 Decrease (increase) in notes and accounts receivable – trade

(565,067) (262,710)

Increase (decrease) in accrued consumption taxes 281,414 (277,234) Decrease (increase) in prepaid expenses 43,948 33,585 Increase (decrease) in advances received (6,024) (103,575) Increase (decrease) in accounts payable – other 1,418,728 243,886 Decrease (increase) in lease and guarantee deposits (55,993) (29,032) Other, net (384,751) (481,122) Subtotal 4,015,065 3,557,017 Interest and dividend income received 5,945 10,669 Interest expenses paid (5,075) (35,947) Income taxes paid (912,475) (1,287,252) Net cash provided by (used in) operating activities 3,103,460 2,244,486

Cash flows from investing activities Payments into time deposits (1,356) (116,512) Purchase of property, plant and equipment (127,601) (129,952) Purchase of intangible assets (618,800) (772,738) Proceeds from sales of investment securities 8,934 502,341 Purchase of investment securities (50) (8,330) Purchase of shares of subsidiaries and associates (65,278) – Payments of loans receivable (19,086) (37,680) Purchase of shares of subsidiaries resulting in change in scope of consolidation

*2 (229,989) *2 (17,907,051)

Other, net 3,580 68,020 Net cash provided by (used in) investing activities (1,049,649) (18,401,902)

See the accompanying Notes to Consolidated Financial Statements

Consolidated Statements of Cash FlowsSMS Co., Ltd. and Its Consolidated SubsidiariesFiscal year ended March 31, 2015 and 2016

Page 39: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

37

7

Consolidated Statements of Cash Flows SMS Co., Ltd. and Its Consolidated Subsidiaries Fiscal year ended March 31, 2015 and 2016

Thousands of yen 2015 2016

Cash flows from operating activities Profit before income taxes 2,824,685 3,576,161 Depreciation 264,081 557,450 Amortization of goodwill 343,300 425,672 Loss (gain) on sales and retirement of non-current assets 28,282 4,853 Impairment loss – 16,000 Loss (gain) on step acquisitions (185,084) – Loss (gain) on sales of investment securities 12,440 (240,038) Loss (gain) on valuation of investment securities – 83,257 Loss on abolishment of retirement benefit plan 14,604 – Share of (profit) loss of entities accounted for using equity method

(100,373) (219,277)

Loss (gain) on sales of shares of subsidiaries and associates

– 18,985

Increase (decrease) in allowance for doubtful accounts 44,311 25,804 Increase (decrease) in provision for bonuses 58,763 132,142 Increase (decrease) in provision for refund 18,347 (6,050) Increase (decrease) in net defined benefit liability (40,951) 22,303 Foreign exchange losses (gains) 403 35,957 Decrease (increase) in notes and accounts receivable – trade

(565,067) (262,710)

Increase (decrease) in accrued consumption taxes 281,414 (277,234) Decrease (increase) in prepaid expenses 43,948 33,585 Increase (decrease) in advances received (6,024) (103,575) Increase (decrease) in accounts payable – other 1,418,728 243,886 Decrease (increase) in lease and guarantee deposits (55,993) (29,032) Other, net (384,751) (481,122) Subtotal 4,015,065 3,557,017 Interest and dividend income received 5,945 10,669 Interest expenses paid (5,075) (35,947) Income taxes paid (912,475) (1,287,252) Net cash provided by (used in) operating activities 3,103,460 2,244,486

Cash flows from investing activities Payments into time deposits (1,356) (116,512) Purchase of property, plant and equipment (127,601) (129,952) Purchase of intangible assets (618,800) (772,738) Proceeds from sales of investment securities 8,934 502,341 Purchase of investment securities (50) (8,330) Purchase of shares of subsidiaries and associates (65,278) – Payments of loans receivable (19,086) (37,680) Purchase of shares of subsidiaries resulting in change in scope of consolidation

*2 (229,989) *2 (17,907,051)

Other, net 3,580 68,020 Net cash provided by (used in) investing activities (1,049,649) (18,401,902)

See the accompanying Notes to Consolidated Financial Statements

8

Thousands of yen 2015 2016

Cash flows from financing activities Increase in short-term loans payable 188 19,004,038 Proceeds from issuance of common shares 495 – Purchase of treasury shares (534,028) – Cash dividends paid (204,410) (282,744) Payments from changes in ownership interests in subsidiaries that do not result in change in scope of consolidation

(534,229) (42,114)

Other, net – (22,925) Net cash provided by (used in) financing activities (1,271,984) 18,656,253

Effect of exchange rate change on cash and cash equivalents 10,506 (54,803) Net increase (decrease) in cash and cash equivalents 792,332 2,444,033 Cash and cash equivalents at beginning of year 1,897,846 2,694,008 Increase in cash and cash equivalents from newly consolidated subsidiary

3,828 9,301

Cash and cash equivalents at end of year *1 2,694,008 *1 5,147,343 See the accompanying Notes to Consolidated Financial Statements

Consolidated Statements of Cash Flows

Page 40: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

38

9

Notes to Consolidated Financial Statements (Significant basis of presenting consolidated financial statements)

1. Scope of consolidation

(1) Number of consolidated subsidiaries: 39 Names of consolidated subsidiaries

SMS Career CO., LTD. SMS Support Service CO., LTD. EIR Inc. SMS Medicare Service CO., LTD. SMS Financial Service CO., LTD. SENIOR MARKETING SYSTEM ASIA PTE. LTD. Senior Marketing System Korea Co., Ltd. SMS Beijing Co., Ltd. SMS Shanghai Co., Ltd. SMS TAIWAN Co., Ltd. iHealth SMS PHILIPPINES HEALTHCARE SOLUTIONS INC. PT. SENIOR MARKETING SYSTEM INDONESIA PT. MEETDOCTOR SENIOR MARKETING SYSTEM SDN. BHD. Centium Software Sdn Bhd SENIOR MARKETING SYSTEM (THAILAND) CO., LTD. eChannelling PLC EHEALTHWISE SERVICES PTY LTD Medica Asia (Holdco) Limited MIMS Pte. Ltd. KIMS Limited MIMS (Shanghai) Ltd. MediData Zhuhai Ltd. MIMS (Hong Kong) Limited MIMS Events (Hong Kong) Limited MediMarketing, Inc. PT Medidata Indonesia MIMS Medica Sdn Bhd Wadoc Pte. Ltd. Medidata Pte. Ltd. MIMS Integrated Pte. Ltd. Medidata (Thailand) Ltd. TIMS (Thailand) Ltd. UBM Medica India Private Limited. MIMS Australia Pty Ltd Medica Asia Australia (Holdco) Pty Limited Medica Asia Australia Pty Limited MIMS (NZ) Limited

On April 1, 2015, SMS Co., Ltd. (“the Company”) acquired a 72.2% stake in EIR Inc. and included it in the Company’s consolidated subsidiaries. On April 1, 2015, SMS KOREA CO., LTD. was excluded from the scope of consolidation since its liquidation was completed. On August 6, 2015, SENIOR MARKETING SYSTEM ASIA PTE. LTD., a consolidated subsidiary in Singapore, established its wholly owned subsidiary Wadoc Pte. Ltd. On October 7, 2015, the Company acquired a 60.0% stake in Medica Asia (Holdco) Limited, the holding company of MIMS Group, and included it and its 19 subsidiaries in the Company’s consolidated subsidiaries.

Notes to Consolidated Financial Statements(Significant basis of presenting consolidated financial statements)

Page 41: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

3910

On March 1, 2016, Pure Nurse Co., Ltd. was merged with SMS Career CO., LTD. and excluded from the scope of consolidation. On March 28, 2016, the Company sold its entire stake in SMS Vietnam Company Limited and excluded it from the scope of consolidation. PT. MEETDOCTOR, a former non-consolidated subsidiary, was included in the scope of consolidation from the fiscal year ended March 31, 2016, since its financial impact became material.

(2) Number of non-consolidated subsidiaries: 2 Names of non-consolidated subsidiaries

Time Creation Limited This Source (Pvt) Ltd

(Reason for exclusion from consolidation) These non-consolidated subsidiaries are small in size, and each company’s total assets, net sales, profit (amount corresponding to equity holdings), and retained earnings (amount corresponding to equity holdings) do not have a material effect on the consolidated financial statements. These subsidiaries have relatively small direct impact on the Company’s business and, therefore, are excluded from the scope of consolidation.

2. Application of equity method

(1) Number of affiliates accounted for using equity method: 3 Names of affiliates

M3 Career, Inc. VIET NAM HIGH TECHNOLOGY SERVICES AND SOLUTIONS PROVIDING JOINT STOCK COMPANY Luvina Software Joint Stock Company

On January 22, 2016, the Company sold all shares of QLife, Inc. and excluded it from the scope of consolidation.

(2) Number of affiliates not accounted for using equity method: 1 Name of affiliates not accounted for using equity method

HelpingDoc Private Limited (3) Number of non-consolidated subsidiaries not accounted for using equity method: 2

Names of non-consolidated subsidiaries not accounted for using equity method Time Creation Limited This Source (Pvt) Ltd

(Reason for exclusion from application of equity method) The associates and non-consolidated subsidiaries not accounted for using the equity method do not have a material impact in aggregate, and each company’s profit (amount corresponding to equity holdings) and retained earnings (amount corresponding to equity holdings) do not have a material effect on the consolidated financial statements. Therefore, they are not accounted for using the equity method.

3. Fiscal year of consolidated subsidiaries The fiscal year-end of SMS Career CO., LTD., SMS Support Service CO., LTD., EIR Inc., SMS Medicare Service CO., LTD., SMS Financial Service CO., LTD., and eChannelling PLC is March 31, the same as the Company’s consolidated balance sheet date. The balance sheet date of consolidated subsidiaries other than the above is December 31. For these companies, preliminary financial statements as of March 31 are used in preparing the consolidated financial statements.

Notes to Consolidated Financial Statements

Page 42: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

40

Notes to Consolidated Financial Statements

11

4. Significant accounting policies (1) Basis and method of valuation of significant assets

a. Securities Available-for-sale securities

Available-for-sale securities without a determinable market value are stated at cost determined by the moving-average method. b. Inventories

Merchandise and finished goods, work in process, and supplies Inventories are mainly measured at cost determined by the weighted-average method. (The carrying amount is measured

at lower of cost or net selling value.)

(2) Depreciation and amortization method of significant depreciable assets a. Property, plant and equipment

Property, plant and equipment are depreciated by the declining-balance method. Major useful lives are as follows:

Buildings 6 to 15 years Tools, furniture and fixtures 3 to 9 years Machinery, equipment and vehicles 2 to 5 years

b. Intangible assets

Intangible assets are amortized by the straight-line method. Software 2 to 5 years Trademark rights Not amortized Customer-related assets 12 years

(3) Basis of significant allowance and provision

a. Allowance for doubtful accounts Allowance for doubtful accounts is provided at an amount determined based on the historical experience of bad debt

with respect to normal trade receivables. For specific doubtful receivables, uncollectible amounts are individually estimated.

b. Provision for bonuses

Provision for bonuses is provided for the payment of employees’ bonuses based on the estimate of future payments attributed to the fiscal year.

c. Provision for refund

In order to meet refund payments due to applicants’ resignation based on the refund provision stipulated in job placement contracts between the Company and clients, provision for refund is provided at an amount estimated based on historical experience.

(4) Accounting treatments for retirement benefit

a. The method of attributing expected benefit to periods The straight-line method is used as the method of attributing expected benefit to periods through the balance sheet date

in calculating the projected benefit obligations. b. The method of recognizing actuarial gain or loss

Actuarial gain or loss is charged to income in the fiscal year when such gain or loss is incurred.

(5) Basis of translation of significant assets and liabilities denominated in foreign currencies into Japanese yen All monetary assets and liabilities denominated in foreign currencies are translated into yen at the exchange rates prevailing as of the fiscal year-end, and resulting gains and losses are included in income. Assets and liabilities of overseas consolidated subsidiaries are translated into yen at the year-end exchange rates, and income and expenses are translated into yen at average exchange rates during the year. Differences arising from the translations are included in “Foreign currency translation adjustments” and “Non-controlling interests” under net assets.

Page 43: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

41

Notes to Consolidated Financial Statements

12

(6) Amortization of goodwill–method and period of amortization Goodwill is amortized over its effective period, not exceeding 20 years, on a straight-line basis.

(7) Cash and cash equivalents in consolidated statements of cash flows The Company considers cash on hand, readily available deposits, and all highly liquid short-term instruments with a maturity of three months or less when purchased that are exposed to insignificant risk of changes in value to be cash and cash equivalents.

(8) Other significant matters for preparation of consolidated financial statements Accounting treatment of consumption taxes National and local consumption taxes are accounted for by the tax-excluded method. Non-deductible consumption tax and local consumption taxes are recorded as expenses as incurred.

Page 44: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

42

Notes to Consolidated Financial Statements

13

(Accounting standards issued but not yet applied) The disclosure is omitted due to immateriality.

(Changes in presentation) (Consolidated balance sheets) From the fiscal year under review, short-term loans payable, which was previously included in other under current liabilities, is presented as a separate line item since the amount became material. The previous year’s consolidated financial statements have been restated in order to reflect this change in presentation. As a result, ¥38,901 thousand of other under current liabilities, previously shown on the consolidated balance sheet as of March 31, 2015, is reclassified to ¥188 thousand of short-term loans payable and ¥38,713 thousand of other. (Consolidated statements of cash flows) Increase in short-term loans payable, which was previously included in other under net cash provided by (used in) financing activities, is presented as a separate line item since the amount became material. The previous year’s consolidated financial statements have been restated in order to reflect this change in presentation. As a result, ¥188 thousand of other under net cash provided by (used in) financing activities, previously shown in the consolidated statement of cash flows for the year ended March 31, 2015, is reclassified to ¥188 thousand of increase in short-term loans payable. (Change in accounting policies regarding business combinations) The Company applied provisions stipulated in Paragraph 39 of the “Revised Accounting Standard for Consolidated Financial Statements” (ASBJ Statement No. 22, September 13, 2013), and changed the presentation of net income and using the term “non-controlling interests” instead of “minority interests.” In order to reflect this change in the presentation, certain reclassifications were made to the previous year’s consolidated financial statements.

Page 45: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

43

Notes to Consolidated Financial Statements

14

(Consolidated balance sheets) * Investment in non-consolidated subsidiaries and affiliates included in investment securities is as follows: (Thousands of yen)

As of March 31, 2015 As of March 31, 2016

Investment securities (shares) 1,078,234 958,951 (Consolidated statements of income)

*1 Major items and amounts included in selling, general and administrative expenses are as follows: (Thousands of yen)

Fiscal year ended March 31, 2015

Fiscal year ended March 31, 2016

Salaries and allowance 3,808,905 4,678,830 Advertising expenses 2,519,267 2,772,896 Amortization of goodwill 343,300 425,672 Depreciation 264,081 557,450 Business consignment expenses 1,606,425 2,117,667 Legal welfare expenses 537,282 697,945 Rents 460,594 579,930 Provision for bonuses 204,986 282,668 Retirement benefit expenses 51,845 30,794 Provision of allowance for doubtful accounts 75,661 45,861

*2 Research and development expenses included in general and administrative expenses are as follows: (Thousands of yen)

Fiscal year ended March 31, 2015

Fiscal year ended March 31, 2016

21,643 24,422

*3 Inventories as of the balance sheet date are measured at lower of cost or net selling value. Loss on valuation of inventories included in cost of sales is as follows:

(Thousands of yen)

Fiscal year ended March 31, 2015

Fiscal year ended March 31, 2016

12,323 11,872

Page 46: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

44

Notes to Consolidated Financial Statements

15

(Consolidated statements of comprehensive income) * Reclassification adjustments and tax effects in connection with other comprehensive income (Thousands of yen)

Fiscal year ended March 31, 2015

Fiscal year ended March 31, 2016

Valuation difference on available-for-sale securities: Amount arising during the year 15,322 (824)

Reclassification adjustments - -

Amount before tax effects 15,322 (824)

Tax effects (4,955) 252

Valuation difference on available-for-sale securities 10,366 (571)

Foreign currency translation adjustments: Amount arising during the year 270,954 (114,519)

Reclassification adjustments - 19,150

Foreign currency translation adjustments 270,954 (95,369) Share of other comprehensive income of entities accounted for using equity method:

Amount arising during the year (9,406) 12,001

Reclassification adjustments 11,340 -

Share of other comprehensive income of entities accounted for using equity method

1,933 12,001

Total other comprehensive income 283,255 (83,939)

Page 47: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

45

Notes to Consolidated Financial Statements

16

(Consolidated statements of changes in net assets) Fiscal year ended March 31, 2015 1. Matters regarding class and number of issued shares and class and number of treasury shares

(Shares)

Number of shares at beginning of year Increase Decrease Number of shares at

end of year

Issued shares:

Common stock (Note 2) 20,935,200 20,952,000 - 41,887,200

Total 20,935,200 20,952,000 - 41,887,200

Treasury shares:

Common stock (Note 3) 459,900 870,372 - 1,330,272

Total 459,900 870,372 - 1,330,272

(Notes) 1. Based on the resolution of the Board of Directors’ meeting held on November 19, 2014, the Company implemented a 2-for-1 stock split effective January 1, 2015.

2. Increase in issued shares is due to the stock split (20,943,600 shares) and exercise of stock options (8,400 shares). 3. Increase in treasury shares is due to the stock split (620,832 shares) and purchase of treasury shares (249,540 shares).

2. Matters regarding subscription rights to shares

Classification Description of subscription

rights to shares

Class of shares subject to

subscription rights to shares

Number of shares subject to subscription rights to shares (shares) Balance at end of year

(Thousands of yen)

Beginning of year

Increase Decrease End of year

The

Company

(Parent

company)

February 2006

No. 5 Stock Option

Common stock

16,800 - 16,800 - -

August 2011

No. 7 Stock Option

Common stock

54,400 - - 54,400 3,686

July 2012

No. 8 Stock Option

Common stock

91,200 - - 91,200 13,142

July 2013

No. 9 Stock Option

Common stock

100,800 - - 100,800 12,423

July 2014

No. 10 Stock Option Common stock

- 200,000 - 200,000 18,085

Total - 263,200 200,000 16,800 446,400 47,339

(Notes) 1. No. 5 Stock Option has become exercisable on February 18, 2007. Other stock options will be exercisable on the following dates: No. 7 Stock Option on August 19, 2016; No. 8 Stock Option on July 20, 2017; No. 9 Stock Option on July 18, 2018, and No. 10 Stock Option on July 17, 2021.

2. Increase is due to an issuance of subscription rights to shares. 3. Based on the resolution of the Board of Directors’ meeting held on November 19, 2014, the Company implemented a

2-for-1 stock split effective January 1, 2015. The number of shares above represents those after the stock split.

Page 48: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

46

Notes to Consolidated Financial Statements

17

3. Matters regarding dividend (1) Dividend payment

Resolution Class Dividend amount (Thousands of yen)

Dividend per share (Yen) Record date Effective date

Ordinary General Meeting of Shareholders held on June 20, 2014

Common stock 204,753 10 March 31, 2014 June 23, 2014

(Note) The Company implemented a 2-for-1 stock split effective January 1, 2015. The dividend per share above in the amount of ¥10 is the amount before the stock split.

(2) Of the dividends whose record date belongs to the fiscal year ended March 31, 2015, the dividend whose effective

date falls in the fiscal year ended March 31, 2016

Resolution Class Recourse

Dividend amount

(Thousands of yen)

Dividend per share (Yen) Record date Effective date

Ordinary General Meeting of Shareholders held on June 24, 2015

Common stock

Retained earnings

283,898 7 March 31, 2015 June 25, 2015

Fiscal year ended March 31, 2016 1. Matters regarding class and number of issued shares and class and number of treasury shares

(Shares)

Number of shares at beginning of year Increase Decrease Number of shares at

end of year

Issued shares:

Common stock 41,887,200 - - 41,887,200

Total 41,887,200 - - 41,887,200

Treasury shares:

Common stock 1,330,272 - - 1,330,272

Total 1,330,272 - - 1,330,272

Page 49: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

47

Notes to Consolidated Financial Statements

18

2. Matters regarding subscription rights to shares

Classification Description of subscription

rights to shares

Class of shares subject to

subscription rights to shares

Number of shares subject to subscription rights to shares (shares) Balance at end of year

(Thousands of yen)

Beginning of year

Increase Decrease End of year

The

Company

(Parent

company)

August 2011

No. 7 Stock Option

Common stock

54,400 - 16,000 38,400 4,021

July 2012

No. 8 Stock Option

Common stock

91,200 - 19,200 72,000 15,813

July 2013

No. 9 Stock Option

Common stock

100,800 - 28,800 72,000 18,073

July 2014

No. 10 Stock Option Common stock

200,000 - - 200,000 42,200

Total - 446,400 - 64,000 382,400 80,108

(Notes) 1. The stock options above will be exercisable in the following schedule: No. 7 Stock Option on August 19, 2016; No. 8 Stock Option on July 20, 2017; No. 9 Stock Option on July 18, 2018, and No. 10 Stock Option on July 17, 2021.

2. Decreases are due to the expiration of subscription rights to shares.

3. Matters regarding dividend (1) Dividend payment

Resolution Class Dividend amount (Thousands of yen)

Dividend per share (Yen) Record date Effective date

Ordinary General Meeting of Shareholders held on June 24, 2015

Common stock 283,898 7 March 31, 2015 June 25, 2015

(2) Of the dividends whose record date belongs to the fiscal year ended March 31, 2016, the dividend whose effective

date falls in the fiscal year ending March 31, 2017

Resolution Class Recourse

Dividend amount

(Thousands of yen)

Dividend per share (Yen) Record date Effective date

Ordinary General Meeting of Shareholders held on June 24, 2016

Common stock

Retained earnings

283,898 7 March 31, 2016 June 27, 2016

Page 50: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

48

Notes to Consolidated Financial Statements

19

(Consolidated statements of cash flows) *1 Reconciliation of cash and cash equivalents in the consolidated statements of cash flows to accounts and amounts in the

accompanying consolidated balance sheets (Thousands of yen)

Fiscal year ended March 31, 2015

Fiscal year ended March 31, 2016

Cash and deposits 2,708,623 5,291,707 Time deposits with maturity in excess of three

months (14,615 ) (144,364 )

Cash and cash equivalents 2,694,008 5,147,343 *2 Assets and liabilities of companies which newly became consolidated subsidiaries through a share acquisition Fiscal year ended March 31, 2015

eChannelling PLC became a consolidated subsidiary of the Company through a share acquisition. The details of assets and liabilities of eChannelling PLC at the beginning of consolidation and the relationship between the acquisition cost of eChannelling PLC’s shares and net proceeds to acquire eChannelling PLC are as follows:

(Thousands of yen) Current assets 28,243

Non-current assets 110,103

Goodwill 600,141

Current liabilities (35,265)

Non-current liabilities (1,713)

Non-controlling interests (66,504)

Subtotal 635,005

Investments accounted for using equity method at the

time of acquisition (213,684)

Gain on step acquisitions (185,084)

Cash and cash equivalents (10,821)

Difference: Proceed to acquire eChannelling PLC 225,415 Fiscal year ended March 31, 2016

The Company acquired shares of Medica Asia (Holdco) Limited, the holding company of MIMS Group, so that Medica Asia (Holdco) Limited and MIMS Group companies (collectively, “MIMS Group”) became consolidated subsidiaries of the Company. The details of assets and liabilities of MIMS Group at the beginning of consolidation and the relationship between the acquisition cost of Medica Asia (Holdco) Limited’s shares and net proceeds for acquisition are as follows:

(Thousands of yen) Current assets 1,914,880

Non-current assets 13,575,595

Goodwill 11,920,862

Current liabilities (2,482,056)

Non-current liabilities (2,450,646)

Foreign currency translation adjustments 158,314

Non-controlling interests (4,223,108)

Subtotal 18,413,839

Cash and cash equivalents (529,908)

Difference: Proceeds to acquire MIMS Group 17,883,931 (Leases)

The disclosure is omitted because all lease transactions for the fiscal year ended March 31, 2016 are not material in view of the Company’s business, and each transaction is small in size.

Page 51: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

49

Notes to Consolidated Financial Statements

20

(Financial instruments) 1. Status of financial instruments

(1) Policy on financial instruments As a policy, the Company generally operates its business using funds provided by operating activities, and invests temporary surplus funds in very safe financial instruments. The Company does not enter into financial transactions for trading or speculative purposes.

(2) Types of financial instruments and related risk, and risk management Accounts receivable–trade and accounts receivable–other are exposed to the credit risk of customers; however, the risk is limited because most of these receivables become due within two months. In accordance with the Company’s credit management policy, the Company manages such risk by monitoring due dates and outstanding balances by customer and evaluating their credit status. Investment securities consist of unlisted shares and their market value is difficult to determine. Some of them are investments in companies outside Japan and are exposed to foreign exchange risk. However, the Company considers that the risk exposure is limited because the Company closely monitors the business conditions of the issuers. Lease and guarantee deposits are primarily associated with lease contracts for the headquarters and other office buildings. In order to assess the credit risk of the lessors who hold deposits, the Company investigates and evaluates their credit status before concluding the lease contracts. Accounts payable–other and income taxes payable have payment due dates within one year, in general. Current liabilities including these payables are exposed to liquidity risk at time of settlement. However, the Company avoids such risk by reviewing the cash management plan on a monthly basis. Short-term loans payable are primarily for share acquisitions related to M&A transactions, and exposed to interest rate fluctuation risk. The Company avoids such risk by appropriately preparing the cash management plan based on future business plans and demand for funds.

(3)Supplemental information regarding fair value of financial instruments The fair value of financial instruments is based on their market prices, if available. Where there is no market price available, fair value is reasonably estimated. Because estimations of fair value incorporate variable factors, the fair value may vary when different assumptions are applied.

Page 52: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

50

Notes to Consolidated Financial Statements

21

2. Matters regarding fair value of financial instruments The carrying amount, fair value, and the difference between them are as follows. Financial instruments for which fair value is extremely difficult to estimate are excluded from the following table (See Note 2 below).

As of March 31, 2015 (Thousands of yen)

Carrying amount

Fair value

Difference

(1) Cash and deposits 2,708,623 2,708,623 -

(2) Accounts receivable–trade 2,486,428

Allowance for doubtful accounts (*1) (93,840)

2,392,587 2,392,587 -

(3) Accounts receivable–other 1,306,471 1,306,471 -

(4) Lease and guarantee deposits 382,489 338,694 (43,795)

Total assets 6,790,172 6,746,376 (43,795)

(5) Accounts payable–other 2,604,033 2,604,033 -

(6) Income taxes payable 554,460 554,460 -

Total liabilities 3,158,493 3,158,493 -

(*1) The amount is presented as allowance for doubtful accounts receivable–trade.

As of March 31, 2016 (Thousands of yen)

Carrying amount

Fair value

Difference

(1) Cash and deposits 5,291,707 5,291,707 -

(2) Accounts receivable–trade 3,982,752

Allowance for doubtful accounts (*1) (171,014)

3,811,737 3,811,737 -

(3) Accounts receivable–other 1,891,531 1,891,531 -

(4) Lease and guarantee deposits 516,448 503,627 (12,821)

Total assets 11,511,425 11,498,604 (12,821)

(5) Short-term loans payable 19,002,638 19,002,638 -

(6) Accounts payable–other 3,443,188 3,443,188 -

(7) Income taxes payable 947,942 947,942 -

Total liabilities 23,393,769 23,393,769 -

(*1) The amount is presented as allowance for doubtful accounts receivable–trade.

Page 53: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

51

Notes to Consolidated Financial Statements

22

(Notes) 1. Measurement method of fair value of financial instruments and information on securities Assets

(1) Cash and deposits, (2) Accounts receivable–trade, (3) Accounts receivable–other Since these items are settled in a short period of time, their carrying amount approximates fair value. Since it is extremely difficult to estimate credit risk of each receivable, the Company estimates the fair value of accounts receivable–trade by deducting allowance for doubtful receivables from the carrying amount, considering that allowance for doubtful accounts approximates the amount of credit risk. (4) Lease and guarantee deposits These deposits are principally associated with lease contracts for the headquarters and other offices. The fair value is based on the present value discounted by reasonable rates after deducting estimated restoration expenses from respective amounts of lease and guarantee deposits.

Liabilities (5) Short-term loans payable, (6) Accounts payable–other, (7) Income taxes payable Since these items are settled in a short period of time, their carrying amount approximates fair value.

2. Financial instruments whose fair value is extremely difficult to determine (Thousands of yen)

Classification As of March 31, 2015 As of March 31, 2016

Investment securities

Unlisted shares 1,240,328 1,025,966

These securities are not included in the table above, as there were no market prices available and it is extremely difficult to determine the fair value.

Page 54: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

52

Notes to Consolidated Financial Statements

23

3. Maturity analysis for financial assets and securities with contractual maturities As of March 31, 2015 (Thousands of yen)

Due in one year

or less

Due after one year through five years

Due after five years through ten years

Due after ten years

Cash and deposits 2,706,028 - - -

Accounts receivable–trade 2,486,428 - - -

Investment securities

Available-for-sale securities with maturities

Bonds (Corporate bonds) - 79,750 - -

Total 5,192,456 79,750 - -

As of March 31, 2016 (Thousands of yen)

Due in one year

or less

Due after one year through five years

Due after five years through ten years

Due after ten years

Cash and deposits 5,263,019 - - -

Accounts receivable–trade 3,982,752 - - -

Investment securities

Available-for-sale securities with maturities

Bonds (Corporate bonds) - 40,150 - -

Total 9,245,771 40,150 - -

(Securities)

Impairment of securities Fiscal year ended March 31, 2015 The Company omitted disclosure due to immateriality. Fiscal year ended March 31, 2016 The Company omitted disclosure due to immateriality.

Page 55: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

53

Notes to Consolidated Financial Statements

24

(Retirement benefit) 1. Summary of retirement benefit plans

The Group has a lump-sum payment plan.

2. Defined benefit plan (1) Reconciliation between beginning balance and ending balance of projected benefit obligations (Thousands of yen)

Fiscal year ended March 31, 2015

Fiscal year ended March 31, 2016

Balance at beginning of year 128,872 89,634 Service cost 38,736 22,721

Interest cost 570 308

Actuarial gain or loss 12,538 7,764 Retirement benefits paid (24,861) (8,490)

Decrease due to abolishment of

retirement benefit plan (66,221) -

Balance at end of year 89,634 111,938

(2) Reconciliation between the ending balance of projected benefit obligations and net defined benefit liability recorded on the

consolidated balance sheets (Thousands of yen)

As of March 31, 2015 As of March 31, 2016

Unfunded retirement benefit obligations 89,634 111,938

Net defined benefit liability 89,634 111,938

(3)The components of retirement benefit expenses (Thousands of yen)

Fiscal year ended March 31, 2015

Fiscal year ended March 31, 2016

Service cost 38,736 22,721

Interest cost 570 308

Amortization of actuarial gain or loss 12,538 7,764

Total retirement benefit expenses 51,845 30,794

(4) The major assumptions used for the actuarial calculation (weighted average)

As of March 31, 2015 As of March 31, 2016

Discount rates 0.4% 0.3%

Page 56: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

54

Notes to Consolidated Financial Statements

25

(Stock options) 1. The amount of costs incurred for the stock option plans and the account recorded are as follows:

(Thousands of yen)

Fiscal year ended March 31, 2015

Fiscal year ended March 31, 2016

Share-based compensation expenses included in general and administrative expenses

27,825 32,769

2. Outline, number, and status of changes in number of stock options

(1) Outline of stock options

No. 7 Stock Option No. 8 Stock Option

Position and number of grantee 4 directors, 9 employees 5 directors, 9 employees

Number of options granted (Notes 1 and 2) 54,400 shares 91,200 shares

Date of grant August 18, 2011 July 19, 2012

Vesting condition

The grantee shall be in the position of director or employee of the Company or its associates. This shall not apply in cases where the grantee resigned the position due to expiration of the term of office, retired due to the age of retirement, or other legitimate reasons. Other terms and conditions shall be stipulated in the contract for allotment of subscription rights to shares.

The grantee shall be in the position of director or employee of the Company or its associates. This shall not apply in cases where the grantee resigned the position due to expiration of the term of office, retired due to the age of retirement, or other legitimate reasons. Other terms and conditions shall be stipulated in the contract for allotment of subscription rights to shares.

Service period August 18, 2011 – August 18, 2016

July 19, 2012 – July 19, 2017

Exercise period August 19, 2016 – August 18, 2021

July 20, 2017 – July 19, 2022

Page 57: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

55

Notes to Consolidated Financial Statements

26

No. 9 Stock Option No. 10 Stock Option

Position and number of grantee 4 directors, 13 employees 1 director

Number of options granted (Notes 1 and 2) 100,800 shares 200,000 shares

Date of grant July 18, 2013 July 17, 2014

Vesting condition

The grantee shall be in the position of director or employee of the Company or its associates. This shall not apply in cases where the grantee resigned the position due to expiration of the term of office, retired due to the age of retirement, or other legitimate reasons. Other terms and conditions shall be stipulated in the contract for allotment of subscription rights to shares.

The grantee shall be in the position of director of the Company. This shall not apply in cases where the grantee resigned the position due to expiration of the term of office or other legitimate reasons. Other terms and conditions shall be stipulated in the contract for allotment of subscription rights to shares.

Service period July 18, 2013 – July 18, 2018

July 17, 2014 – July 17, 2021

Exercise period July 19, 2018 – July 18, 2023

July 17, 2021 – July 16, 2024

(Notes) 1. It is converted and stated as number of shares. 2. Based on the resolution of the Board of Directors’ meeting held on November 19, 2014, the Company implemented a

2-for-1 stock split effective January 1, 2015. The number of shares above represents those after the stock split.

Page 58: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

56

Notes to Consolidated Financial Statements

27

(2) Number and status of changes in number of stock options The following tables are based on the stock options that existed for the year ended March 31, 2016. The number of stock options is converted and stated as the number of shares.

a. Number of stock options (Shares)

No. 7 Stock Option No. 8 Stock Option No. 9 Stock Option

Non-vested:

Outstanding at March 31, 2015 54,400 91,200 100,800

Granted - - -

Increase due to stock split - - -

Forfeited 16,000 19,200 28,800

Vested - - -

Outstanding at March 31, 2016 38,400 72,000 72,000

Vested:

Outstanding at March 31, 2015 - - -

Vested - - -

Increase due to stock split - - -

Exercised - - -

Forfeited - - -

Outstanding at March 31, 2016 - - -

Page 59: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

57

Notes to Consolidated Financial Statements

28

No. 10 Stock Option

Non-vested:

Outstanding at March 31, 2015 200,000

Granted -

Increase due to stock split -

Forfeited -

Vested -

Outstanding at March 31, 2016 200,000

Vested:

Outstanding at March 31, 2015 -

Vested -

Increase due to stock split -

Exercised -

Forfeited -

Outstanding at March 31, 2016 -

(Note) Based on the resolution of the Board of Directors’ meeting held on November 19, 2014, the Company implemented a 2-for-1 stock split effective January 1, 2015. The number of shares above represents those after the stock split.

b. Price information of stock options (Yen)

No. 7 Stock Option No. 8 Stock Option No. 9 Stock Option

Exercise price 213 468 743

Average market price of the stock at the time of exercise

- - -

Fair value (date of grant) 112 293 457

No. 10 Stock Option

Exercise price 1,471

Average market price of the stock at the time of exercise

Fair value (date of grant) 844

(Note) Based on the resolution of the Board of Directors’ meeting held on November 19, 2014, the Company implemented a 2-for-1 stock split effective January 1, 2015. The number of shares above represents those after the stock split.

3.Method of estimating number of stock options vested

Since it is difficult to reasonably estimate the number of stock options that will expire in the future, the number of options that has been forfeited is reflected.

Page 60: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

58

Notes to Consolidated Financial Statements

29

(Tax-effect accounting) 1. Major components of deferred tax assets and deferred tax liabilities (Thousands of yen)

As of March 31, 2015 As of March 31, 2016

Deferred tax assets: Enterprise tax payable 26,763 40,267 Provision for bonuses 82,943 79,563 Provision for refund 48,030 45,179 Legal welfare expenses payable 11,188 18,346 Allowance for doubtful accounts 16,833 27,293 Provision for sales returns 1,554 1,203 Loss on abolishment of retirement benefit plan 26,754 - Amortization of software 79,098 93,427 Provision for retirement benefits 27,663 35,834 Incidental costs of share acquisition - 88,348 Loss carryforward 319,787 406,418 Other 3,432 50,199

Subtotal 644,051 886,084 Valuation allowance (328,129) (406,725) Total deferred tax assets 315,922 479,358 Deferred tax liabilities:

Customer-related assets - 2,442,301 Valuation difference on available-for-sale securities 157 91

Total deferred tax liabilities 157 2,442,393 Deferred tax assets (liabilities), net 315,764 (1,963,035)

2. Reconciliation between the statutory tax rate and the effective tax rate reflected in the consolidated statements of income

The disclosure is omitted because the difference between the statutory tax rate and the effective tax rate reflected in the consolidated statements of income is less than 5% of the statutory tax rate.

3. Adjustment to amounts of deferred tax assets and liabilities due to change in income tax rate The “Act for Partial Revision of the Income Tax Act, etc.” (Act No. 15, 2016) and the “Act for Partial Revision of the

Local Tax Act, etc.” (Act No. 13, 2016), have been enacted on March 29, 2016 in the Diet session, and the income tax rate is reduced from the year beginning on and after April 1, 2016. Accordingly, the effective statutory tax rate used in calculating deferred tax assets and liabilities is reduced from 32.34% to 30.86% for the temporary differences expected to be reversed in the years beginning on April 1, 2016 and 2017 and 30.62% for those expected to be reversed in the years beginning on and after April 1, 2018. The impact on the consolidated financial statements is immaterial.

4. Accounting treatment under consolidated taxation system The Company and certain consolidated subsidiaries filed an application for the consolidated taxation system for the fiscal

year ended March 31, 2016 and was approved to adopt it from the fiscal year ending March 31, 2017. Accordingly, effective from the fiscal year ended March 31, 2016, the Company applied the accounting treatment assuming the application of the consolidated taxation system in accordance with the “Revised Practical Solution on Tentative Treatment of Tax Effect Accounting Under Consolidated Taxation System (Part 1)” (ASBJ Practical Issue Task Force No. 5, January 16, 2015) and the “Revised Practical Solution on Tentative Treatment of Tax Effect Accounting Under Consolidated Taxation System (Part 2)” (ASBJ PITF No. 7, January 16, 2015).

(Business combination) Business combination through acquisition 1. Overview of business combination (1) Name of acquired company and description of its business

Name of acquired company: Medica Asia (Holdco) Limited Business description: Medical information service for healthcare providers

(2) Primary reason for business combination

Positioning MIMS Group as its core business in Asia and Oceania, the Company aims to actively promote its overseas business strategy and to realize further growth.

Page 61: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

59

Notes to Consolidated Financial Statements

30

(3) Date of business combination October 7, 2015

(4) Legal form of business combination

Share acquisition in exchange for cash

(5) Company name after business combination No change in the name of the company after business combination

(6) Voting share acquired Voting share held after business combination: 60%

(7) Grounds for determining acquiring company Due to acquisition of shares by SMS Co., Ltd. in exchange for cash

2. Period of financial results of the acquired company included in the consolidated financial statements

From October 1, 2015 to December 31, 2015 3. Acquisition cost and its breakdown

Compensation for acquisition Cash and deposits ¥18,413,839 thousand Acquisition cost ¥18,413,839 thousand

4. Description and amount of major acquisition-related expenses

Advisory fee, etc. ¥309,415 thousand 5. Amount, reason, amortization method, and amortization period of goodwill (1) Amount of goodwill incurred

¥11,920,862 thousand (2) Reason for goodwill

The goodwill arose from additional future income-generating power expected to derive from business development going forward.

(3) Method and period of amortization Straight-line method over 20 years

6. Amounts of assets received and liabilities assumed on the day of business combination, and their breakdown

Current assets ¥ 1,914,880 thousand Non-current assets ¥ 13,575,595 thousand Total assets ¥ 15,490,475 thousand Current liabilities ¥ 2,482,056 thousand Non-current liabilities ¥ 2,450,646 thousand Total liabilities ¥ 4,932,703 thousand

7. Amounts allocated to intangible assets other than goodwill, their breakdown and period of amortization

Trademark rights ¥9,992,668 thousand Period of amortization: Not amortized Customer-related assets ¥3,094,968 thousand Period of amortization: 12 years

8. Estimated amount and calculation method of influence on the consolidated statement of income for the fiscal year ended March 31,

2016, if business combination had been completed at the beginning of the fiscal year ended March 31, 2016 The amount is not calculated since it is difficult to estimate.

Page 62: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

60

Notes to Consolidated Financial Statements

31

(Asset retirement obligations) Asset retirement obligations recorded in the consolidated balance sheets

a. Overview of asset retirement obligations Asset retirement obligations include the obligation to restore assets to their original state, etc., related to real estate lease contracts for the headquarters and other office buildings.

b. Calculation method for asset retirement obligations Asset retirement obligations are determined based on past actual restoration costs, and related depreciation is calculated over the expected period of use of 3 years based on past actual lease periods.

c. Changes in asset retirement obligations (Thousands of yen)

Fiscal year ended March 31, 2015

Fiscal year ended March 31, 2016

Balance at beginning of year 19,520 14,078 Increase due to acquisition of non-current assets 6,915 5,458 Decrease due to fulfillment of asset retirement

obligations (12,357) (13,010)

Balance at end of year 14,078 6,526

(Segment information and other) Segment information

Overview of reportable segments The Company and its consolidated subsidiaries consist of a single business, which aims to build information

infrastructure suitable for the aging society, and operations incidental thereto. Accordingly, there is no segment information to be disclosed and as such the disclosure is omitted.

Related information None to report.

Information on impairment loss of non-current assets by reporting segment Fiscal year ended March 31, 2015 The Company omitted disclosure since there is only one segment in the Group. Fiscal year ended March 31, 2016 The Company omitted disclosure since there is only one segment in the Group.

Information on amortization of goodwill and balance of unamortized goodwill by reportable segment None to report.

Information on negative goodwill incurred by reportable segment None to report.

Page 63: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

61

Notes to Consolidated Financial Statements

32

Related party transactions 1. Related party transactions Transactions between the Company and related parties

The Company’s subsidiaries and affiliates Fiscal year ended March 31, 2015

Classifica-tion

Name of company Location

Capital (Thousands

of yen) Type of business Percentage of

voting shares Business

relationship Type of

transaction

Transaction amount

(Thousands of yen)

Account

Balance at end of year (Thousands

of yen)

Affiliated

company

M3 Career,

Inc.

Minato-ku,

Tokyo 50,000

Job placement

business targeting

healthcare providers

and workers engaged

in healthcare-related

business

(Ownership)

Direct 49%

Management

consulting/

Interlocking

director

Consulting 157,912

Accounts

receivable

–other

171,547

(Notes) 1. In the amounts above, consumption taxes were not included in the transaction amount but included in the balance at end of year.

2. The Company has concluded a management consulting contract, which stipulates that the consulting fee is determined based on the result of operations.

Fiscal year ended March 31, 2016 None to report.

2. Notes on parent company or major affiliates Summary of financial information of major affiliates As of and for the fiscal year ended March 31, 2016, M3 Career, Inc. was a major affiliate of the Company, and its condensed financial information is as follows:

(Thousands of yen)

M3 Career, Inc.

2015 2016

Total current assets 2,423,220 2,861,133 Total non-current assets 181,386 228,339 Total current liabilities 1,114,850 1,239,479 Total non-current liabilities 25,325 - Total net assets 1,464,431 1,849,992 Net sales 5,712,352 6,924,623 Profit before income taxes 1,727,124 2,292,466 Profit 1,148,002 1,533,564

Page 64: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

62

Notes to Consolidated Financial Statements

33

(Amounts per share)

Fiscal year ended March 31, 2015

Fiscal year ended March 31, 2016

Net assets per share (Yen) 168.03 211.03 Profit per share (Yen) 44.72 55.86 Diluted profit per share (Yen) 44.60 55.69

(Notes) 1. Based on the resolution of the Board of Directors’ meeting held on November 19, 2014, the Company implemented a 2-for-1 stock split effective January 1, 2015. Net assets per share, profit per share, and diluted profit per share are calculated assuming that the share split had been carried out at the beginning of the fiscal year ended March 31, 2015.

2. The basis for calculating profit per share and diluted profit per share is as follows:

Fiscal year ended March 31, 2015

Fiscal year ended March 31, 2016

Profit per share: Profit attributable to owners of parent (Thousands of yen)

1,824,448 2,265,512

Amount not attributable to common stock shareholders (Thousands of yen)

- -

Profit attributable to common stock owners of parent (Thousands of yen)

1,824,448 2,265,512

Weighted average number of shares (Shares) 40,801,154 40,556,928

Diluted profit per share: Adjustment to profit attributable to owners of parent (Thousands of yen)

- -

Increase in number of common stock (Shares) 105,111 122,019 (Of which, exercise of subscription rights to shares [Shares])

(105,111) (122,019)

Details of residual shares excluded from calculation of diluted profit per share due to no dilutive effect

Subscription rights to shares based on the resolution of the general meeting of shareholders held on June 20, 2014: Common stock 200,000 shares

Subscription rights to shares based on the resolution of the general meeting of shareholders held on June 20, 2014: Common stock 200,000 shares

(Significant subsequent events)

None to report.

Page 65: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

63

Notes to Consolidated Financial Statements

34

Consolidated statements schedules Details of bonds None to report.

Details of loans payable

Classification Balance at beginning of year

(Thousands of yen) Balance at end of year

(Thousands of yen) Average interest rate

(%) Repayment date

Short-term loans payable

188 19,002,638 0.27 -

Total 188 19,002,638 - -

Detail of asset retirement obligations

The disclosure is omitted since the information is provided in “Asset retirement obligations.”

Other Quarterly information for the fiscal year ended March 31, 2016

Year-to-date data First quarter Second quarter Third quarter Fiscal year ended March 31, 2016

Net sales (Thousands of yen) 5,421,407 9,325,242 12,842,667 19,069,101

Profit before income taxes (Thousands of yen)

1,868,823 2,390,401 2,113,864 3,576,161

Profit attributable to owners of parent (Thousands of yen)

1,292,536 1,602,180 1,371,898 2,265,512

Profit per share (Yen) 31.87 39.50 33.83 55.86

Quarterly data First quarter Second quarter Third quarter Fourth quarter

Profit (loss) per share (Yen) 31.87 7.63 (5.68) 22.03

Page 66: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

64

TRANSLATION This is a translation of the original Independent Auditor’s Report filed under the Financial Instruments and Exchange Act, prepared in the Japanese language. This report is presented merely as supplemental information. Ernst & Young ShinNihon LLC has not audited the English language version of the consolidated financial statements of SMS Co., Ltd. for the fiscal year from April 1, 2015 to March 31, 2016.

Independent Auditor’s Report

June 24, 2016 To the Board of Directors of SMS Co., Ltd. Ernst & Young ShinNihon LLC Designated and Engagement Partner, Certified Public Accountant Atsushi Ono (Seal) Designated and Engagement Partner, Certified Public Accountant Hiroyuki Ishii (Seal) Pursuant to Article 193-2, Paragraph 1 of the Financial Instruments and Exchange Act, we have audited the consolidated financial statements included in the Financial Section, namely, the consolidated balance sheet, and the consolidated statements of income, comprehensive income, changes in net assets and cash flows, the significant matters forming the basis for the preparation of consolidated financial statements, the other notes and consolidated supplementary schedules of SMS Co., Ltd. for the fiscal year from April 1, 2015 to March 31, 2016. Management’s Responsibility for the Consolidated Financial Statements Management is responsible for the preparation and fair presentation of these consolidated financial statements in accordance with accounting principles generally accepted in Japan, and for designing and operating such internal control as management determines is necessary to enable the preparation and fair presentation of the consolidated financial statements that are free from material misstatement, whether due to fraud or error. Auditor’s Responsibility Our responsibility is to express an opinion on these consolidated financial statements based on our audit. We conducted our audit in accordance with auditing standards generally accepted in Japan. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free from material misstatement. An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the consolidated financial statements. The procedures selected depend on the auditor’s judgment, including the assessment of the risks of material misstatement of the consolidated financial statements, whether due to fraud or error. The purpose of an audit of the consolidated financial statements is not to express an opinion on the effectiveness of the entity’s internal control, but in making these risk assessments the auditor considers internal controls relevant to the entity’s preparation and fair presentation of the consolidated financial statements in order to design audit procedures that are appropriate in the circumstances. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion. Opinion In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of SMS Co., Ltd. and its consolidated subsidiaries as at March 31, 2016, and the results of their operations and their cash flows for the year then ended in conformity with accounting principles generally accepted in Japan. Conflicts of Interest We have no interest in the Company which should be disclosed in compliance with the Certified Public Accountants Act.

Page 67: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

65

Corporate Data(As of June 30, 2016)

0

2,000

4,000

6,000

8,000

10,000

0

700

1,400

2,100

2,800

3,500

2015.32014.3 2016.3

2015.32014.3 2016.3

Thousands of Shares

Yen

Classified by Type of Shareholder Major Shareholders*

Stock Price Range and Trading Volume (Tokyo Stock Exchange)

Name of shareholdersNumber of shares held

Percentage of total shares

SHUHEI MOROFUJI 10,199,600 24.35

JAPAN TRUSTEE SERVICES BANK LTD. (TRUST ACCOUNT) 2,143,900 5.12

NORTHERN TRUST CO. (AVFC) RE IEDU UCITS CLIENTS NON LENDING 15 PCT TREATY ACCOUNT

1,782,300 4.25

SHIGEKI TAGUCHI 1,727,600 4.12

AS ONE CORPORATION 1,680,000 4.01

THE MASTER TRUST BANK OF JAPAN, LTD. (TRUST ACCOUNT)

1,622,200 3.87

STATE STREET LONDON CARE OF STATE STREET BANK AND TRUST. BOSTON SSBTC A/C UK LONDON BRANCH CLIENTS - UNITED KINGDOM

1,340,000 3.20

STATE STREET BANK AND TRUST COMPANY 1,093,870 2.61

M3, Inc. 1,039,700 2.48

THE BANK OF NEW YORK, NON-TREATY JASDEC ACCOUNT

929,615 2.22

* Treasury stock (1,330,272 shares) is excluded as it has no voting rights. Also, the holding percentage is

the percentage of total number of outstanding shares, excluding treasury stock.

Foreign Investors

Individuals and Others

Financial Institutions

Other Corporations

Financial Instruments Business Operators

Company Name SMS Co., Ltd.

Head Office Sumitomo Fudosan

Shibakoen Tower,

2-11-1, Shibakoen, Minato-ku,

Tokyo 105-0011, Japan

Founded April 4, 2003

Paid-in Capital ¥304.16 million

Number of Employees Consolidated Basis: 1,550

Non-Consolidated Basis: 258

Stock Listings First Section of the

Tokyo Stock Exchange

Securities Code 2175

Fiscal Year-End March 31

Annual Shareholders’ Meeting June

Transfer Agent Mitsubishi UFJ Trust and

Banking Corporation

44.16%

17.31%

26.65%

10.13%1.68%

Page 68: Creating value and contributing to society by …Creating value and contributing to society by providing an information infrastructure for an aging society Annual Report 2016 Year

Printed in Japan