creating online engagement the benefits of face-to-face training at a distance david gardner, ceo...
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Creating Online EngagementThe benefits of face-to-face training at a distance
David Gardner, CEO [email protected]
Slide 2
Cost Savings (Reduced travel/time costs)
Better Knowledge Transfer (Shorter, more frequent sessions)
Leverage Content (Use existing ILT material)
* 2010 SOIR Report
Industry Shift:
23% Increase in Online ILT*
the
PROS
Slide 3
Industry Shift:
23% Increase in Online ILT*
• Less Engaging (Ranked #1 VILT Problem)
• Less Personal(Field staff less connected)
• Weaker Outcomes (Less effective than face-to-face)
the
CONS
* 2010 SOIR Report
Slide 4
Reason for Cons:
Available tools were not designed for online ILT
Learners using web conferencing tools are not even viewing the shared content window over 60% of the time. - ASTD 2010 Report
Slide 5
Reason for Cons:
Available tools were not designed for online ILT
Web Conferencing• Passive, non-engaging• Built for one-way broadcasting• Limited content integration
Video Conferencing• Limited scalability (8-9)• Requires extra hardware• No sense of presence
Slide 6
IsolatedPassive
PowerlessDisengaged
Tired
Web Conference Broadcasting
Model
Slide 7
Presence creates a continuous feedback loop
Immersive Participating
Model
Present Engaged
EmpoweredParticipativeEnergized
Slide 8
How would you rather spend the next eight hours?
Web Conference Broadcasting
Model
Immersive Participating
Model
Slide 9
Superior sense of presence =
More engaged learners=
Better learning outcomes*
*VenueGen Whitepaper: Crucial Elements for VILT Engagement
Slide 10
•See who is talking and to whom
•See where others are looking
•Here voices directionally Communication of
Focus
Slide 11
•Not a passive bystander
•Choose where you look
•Communicate non-verballyLearner
Empowerment
Slide 12
•Recognize others on sight
•Memorable “face-time”
•Feel the human element
A Personal Experience
Slide 13
Reclaiming the tools trainers once wielded • Walk around while
talking
• Wait for everyone to look
up
• Have learner present up
front
• Compare work side-by-
side
• Look someone in the eye
• Vote with laser pointers
• Affirm someone by
nodding
• Role play
• Point at someone
• Make a quizzical
expression
• Give awards
• Applaud for someone
• Change the venue
etc…
Web Conferencing
Immersive Virtual Classrooms
Slide 14
Slide 15
“Web conferencing for ILT is just speaking into the abyss and hoping for the best…”
- Xerox Trainer
Slide 16
Game Changer: Breaking the Technology TrendFace-to-face engagement, as practical as web conferencing
Most Engaging
Least Engaging
Fewest Obstacles
MostObstacles
AudioConferencing
Web Conferencing
Video Conferencing
TelepresenceRooms
Slide 17
Superior Content Integration
Spread content out side-by-side Multiple users can present content at the same time Unique content platform requires 80% less
bandwidth
Slide 18
“Using any other modality is like viewing content through a straw”
- Learner at Takeda Pharmaceuticals
• Must be browser-based (no admin rights
required/firewalls)
• Must be extremely simple to learn and use
• Must produce reasonable graphical fidelity
• Must include immersive presentation training
Other Considerations…
• Need not mirror your physical facilities
• Need not include custom simulators/scripting
…& Non-Considerations
Slide 21
Email me for a complementary VenueGen account and hands-on
immersive environment demonstration
Questions and
Answers