creating new incident
DESCRIPTION
Creating incident in service nowTRANSCRIPT
![Page 1: Creating New Incident](https://reader036.vdocuments.us/reader036/viewer/2022070413/55cf9296550346f57b97bd6f/html5/thumbnails/1.jpg)
Creating New Incident
Here we can personalize the sub categories, now I’m adding Printer in this sub category.
![Page 2: Creating New Incident](https://reader036.vdocuments.us/reader036/viewer/2022070413/55cf9296550346f57b97bd6f/html5/thumbnails/2.jpg)
In the above image we can see PRINTER in the sub-categories.
![Page 3: Creating New Incident](https://reader036.vdocuments.us/reader036/viewer/2022070413/55cf9296550346f57b97bd6f/html5/thumbnails/3.jpg)
Creating problem
Adding incident to problem list
![Page 4: Creating New Incident](https://reader036.vdocuments.us/reader036/viewer/2022070413/55cf9296550346f57b97bd6f/html5/thumbnails/4.jpg)
Calculating Risk