creating high performing teams and innovative solutions · 2020-03-30 · creating high performing...
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CREATING HIGH PERFORMING TEAMS
AND INNOVATIVE SOLUTIONS
at CFO Agenda, by Simon Haldrup, EVP, Head of MobileLife
2M O B I L E L I F E
3 DRIVERS OF CHANGE CHALLENGE TRADITIONAL BANKING, INCREASING COMPETITION WITHIN THE INDUSTRY
TECHNOLOGY1
REGULATIONS2
USER BEHAVIOUR3
3M O B I L E L I F E
THE FUNDAMENTALS OF OUR THINKING
3
Trying to stop the wave
or ride it?Ensuring stability and manoeuvrability
5M O B I L E L I F E
INCUBATOR SETUP AWAY FROM THE BANK – NEW NEEDS CALL FOR NEW TOOLS
Va
lue
ch
ain
Incremental Radical
INDUSTRY
DISRUPTION
PRODUCT
INNOVATION
ORGANIZATION
TRANSFORMATION
PROGRAM
1:1
6
CREATING A HYBRID
– BEST OF TWO WORLDS
6
MUSCLE OF A CORPORATE, SOUL OF A STARTUP
“Customers
Strong traditional competencies
Trustworthy brand
Financial strength
S T AR T - U PC U L T U R E
C O R P O R AT ES T R E N G T H S
Core systems and processes
Untainted innovative approach
New digital and entrepreneurial competencies
Purpose & passion
Fast execution
Full top-management & BoD buy-in
Embracing uncertainty
P RE - RE Q UI S ITE S
Assigning autonomy
Accepting a higher tolerance for failure
+
M O B I L E L I F E
8M O B I L E L I F E
WE HAVE RE-LOCATED TO FUEL ENTREPRENEUREAL THINKINGAND BRING NEW COMPETENCIES TOGETHER
THE HOUSE OF:
MOBILE LIFE*
IT
THE HOUSE OFMOBILELIFE
UX & DESIGN
MARKETING &COMM
LEGAL
ADVANCED ANALYTICS
RISK/CREDIT
100+EMPLOYEES
PASSION
9M O B I L E L I F E
DO YOU DARE?
FROM TO
Maximum
validated
product
Minimum
viable
product
corporate disruptors
11M O B I L E L I F E
Excited
Anxious
Neutral EXPLORE CHOOSEPURCHASE/
SELLMOVE IN/
OUTLIVERECOGNISE
EM
OT
ION
AL
EN
GA
GE
ME
NT
Source: Research conducted by McKinsey, Ipsos, CORE & COMPANY and Fjord
AN ANTHROPOLOGICAL APPROACH TO UNDERSTAND USER NEEDS
14M O B I L E L I F E
SUNDAY: A CUSTOMISED HOME BUYING EXPERIENCE AND ACCESS TO INSTANT PURCHASE APPROVAL THROUGH USE OF ROBOTICS AND ANVANCED ANALYTICS
14
15M O B I L E L I F E
BY ALSO DIGITALISING THE MORTGAGE PROCESS, WE’RE REDUCING HANDS-ON TIME WITH OVER 50%
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1717
STEP 2
STEP 3
STEP 4
STEP 1
Starting point
KEY TAKE-AWAYS FROM JOURNEY SO FAR
FLEXIBLE STRATEGY
WAYS OF WORKING + TALENT
BUY-IN + AUTONOMOUS MANDATE
HUMBLENESS +
ROOM FOR MISTAKES