creating great everyday experiences - tieto
TRANSCRIPT
Creating great
everyday experiences
© Tieto Corporation
Inte
rnal
43 %
39 %
10 %8 %
30 %
33 %
28 %
9 %
34 %
28 %
31 %
7 %
Adjusted 1) EBIT by segment
Customer sales in 2018: EUR 1 600 millionAdjusted1) EBIT margin: 10.2%
Tieto’s market position:
Leading market position in Finland
Among top 3 vendors in Sweden
Among top 8 vendors in Norway
Sales by segment
Sales by country
1) adjusted for restructuring costs, capital gains/losses, goodwill impairment charges and other items 2
Financial facts
Digital Experience
Hybrid Infra
Industry Software
Product Development Services
Digital Experience
Hybrid Infra
Industry Software
Product Development Services
Finland
Sweden
Norway
Other
Multi-year performance improvement
-5%
0%
5%
10%
15%
-100
-50
0
50
100
150
200
2014 2015 2016 2017 2018
EBIT, EUR million EBIT %
-6%
-4%
-2%
0%
2%
4%
-1000
-500
0
500
1000
1500
2000
2014 2015 2016 2017 2018
Net Sales, EUR million Growth %
2015 2016 2017 2018
2015 2016 2017 2018
CUSTOMER EXPERIENCE / NPS
EMPLOYEE ENGAGEMENT SCORE
REVENUE GROWTH, %
OPERATING MARGIN, %
0,0
0,2
0,4
0,6
0,8
1,0
1,2
1,4
1,6
2014 2015 2016 2017 2018
DIVIDEND/SHARE, EUR
Base dividend Additional dividend
-0,6
-0,4
-0,2
0,0
0,2
0,4
0,6
0,8
1,0
2014 2015 2016 2017 2018
NET DEBT / EBITDA
3
Market opportunity and
strategy 2019
4
Digital experience and data driving customers’ competitiveness
Adapt enterprise
architecture
Data and insights
Design and experience
Renew applications
How we
can help
Hybrid Infrastructure
Digital transformation
accelerating
Agile development
sprints a new norm
Business continuity and
cost optimization
Faster time to market
5
Predictive
healthcare
Digital
citizen
services
Connected
vehicles
Connected
consumer
products
New business outcomes
for customersTo be addressed by
customers
Digital
platforms
6
Digital Experience as the main growth driver
– all businesses expected to grow above market
✓ Investments in digital capabilities – addition of 2 500–3 000
people during the strategy period 2019–2022
✓ Scalable Industry Software continues to drive global expansion
Significant operational simplification
✓ Organizational simplification
✓ Overlapping roles of administrative nature cease to exist
✓ Impacting 700 roles globally, annualized savings of EUR
30–35 million
Implementation of the new strategy started
✓ New Leadership Network effective as of 1 April
✓ Country based Go-to-Market effective during Q2/2019
✓ Personnel negotiations proceeding as planned
✓ New reporting structure as of Q2/2019
Upgraded financial ambition
✓ Growth of over 5%
✓ Adjusted operating margin 13%
✓ Attractive dividend policy maintained
Strategy summary
© Tieto Corporation
Key markets: Finland, Sweden and Norway
Building on strong global delivery capabilities and long term
off-shore development
Focus on Nordic enterprises and the public sector
Selective international expansion of Industry Software
Longer term ambition for broader Tieto expansion
in European markets
PDS continues to grow its global customer base -
focusing on software R&D
Global delivery capabilities:China, Czech, India and Poland
Nordic focus, serving customers globally – with a global Tieto team
7Employing 15 000+
experts globally Serving customers in over
90 countries world-wide
© Tieto Corporation
Services driving competitiveness
Industry Software
for business critical
processes
Industry-specific
software/solutions, such as
Lifecare, Case Management,
Credit and SmartUtilities
Digital Experience
enabling new
business models
eCommerce and
customer experience
Data science
and platforms
Cloud-native
applications
Hybrid Infra
ensuring clients' business
continuity and efficiency
Hybrid cloud
(private and public)
24/7 services
and datacenters
End-user services
Product Development
Services
making customers
products connected
Telecom
Automotive
Consumer electronics
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Global solutions include Payments
Hydrocarbon Management,
Production Excellence
Digital
Experience
Hybrid Infra
Industry
Software
Product
Development
Services
Business potential and value drivers
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• Build scale for Design, Analytics and Cloud integration
• Increase customer impact by combining capabilities
from Design, Data and Application Modernization
• Build multicloud platforms to enable unified service
experience
• Accelerate automation and machine-led delivery models
• Unified practices, scalability and synergies across
software businesses
• Expand functionality for further differentiation
• Continue expanding global customer base
• Extend value proposition to adjacent industries
Today Ambition
Today Ambition
Today Ambition
Today Ambition
Capability / Performance uplift
© Tieto Corporation10
Primary reporting segments
Revenue
by
country
Digital
Experience
Industry
Software
Hybrid Infra Product
Development
Services
Norway
Sweden
Finland
Other countries
New reporting segments starting Q2 2019
Value creation
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Consistent value creation continuesWell positioned to gain market share in the Nordics
Accelerated growth driven
by Digital Experience and
Industry Software – active
M&A agenda continues Recognized for innovation –
investments to capture data-driven
opportunities continue
Upgraded financial
ambition and attractive
dividend policy
12
Clear market
opportunity to
accelerate customers’
digital transformation
with data-rich services
Financial ambition as announced at the strategy launch in February 2019 3)
Ambition 2022
Growth over 5% (CAGR 2019–2022)
Adjusted operating margin (EBIT) 13%1)
1) Adjusted for amortization of acquisition-related intangible assets, restructuring costs, capital
gains/losses, goodwill impairment charges and other items affecting comparability
In accordance with IFRS 16, effective as from 1 Jan 2019
2) In accordance with IFRS 16, effective as from 1 Jan 2019 – equals to around 1.5 prior to IFRS 16
3) 3) Subject to change after the planned merger of Tieto and EVRY
Aim is to increase base dividend
annually in absolute terms
Net debt/EBITDA below 2.0
in the long term2)
• Temporarily may exceed 2.0 during the period
• CAPEX expected to remain below 4% of sales and
offering development costs at ~ 5% of sales
• Strong cash flow driving attractive dividend profile
• Continued active M&A in addition to organic growth
• Main drivers include growth, simplified operations
and automation
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Investments focusing on accelerating digital capabilities and
software business expansion
Investment focus
• Accelerate digital capabilities e.g. Design, AI, Public cloud
• Incubate future technologies e.g. Blockchain
• Solution accelerators, data assets and platforms
• Ongoing renewals in Healthcare, Utilities and Payments
• Expand functionality to drive competitiveness
• Selective international expansion and SaaS models
• Infra service experience and multi-cloud orchestration
• Enable PDS customer base expansion
• Skill renewal and learning as a Lifestyle
Investment drivers
Digital Experience
Industry Software
Other
70-80% of
investments
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Q2/2019 and
outlook for 2019
15
406 404 367 422 408 403
9,39,0
11,7
12,1 10,0
8,4
0
5
10
15
0
100
200
300
400
500
Q1/18 Q2/18 Q3/18 Q4/18 Q1/19 Q2/19
Customer sales Adjusted1) EBIT, %
Q2 2019 key figures
Net sales at the 2018 level› EUR 403.2 (404.1) million, up by 1% in local
currencies› Negative impact of the shorter quarter and
currencies ~EUR 9 million, 2 percentage point
Adjusted EBIT margin 8.4% (9.0%)› EBIT EUR 18.1 (31.3) million, 4.5% (7.7)
› Includes EUR 15.9 million in adjusted items
› Adjusted1) EBIT EUR 34.0 (36.2) million, 8.4% (9.0%)
› Negative impact of the shorter quarter and currencies ~EUR 4 million, 1 percentage point
Order backlog EUR 1 800 (1 731) million
MEUR %
16
1) adjusted for amortization of acquisition-related intangible
assets, restructuring costs, capital gains/losses, goodwill
impairment charges and other items affecting comparability
14581 14956 15109 15190 15275 15101
49,4 49,8 50,6 50,6 50,9 51,0
0,0
20,0
40,0
60,0
0
5000
10000
15000
20000
Q1/18 Q2/18 Q3/18 Q4/18 Q1/19 Q2/19
Number of full-time employees and offshore ratio
Number of personnel Offshore ratio
0,5
1,0 1,0
0,7
1,1
1,5
0
0,5
1
1,5
2
Q1/18 Q2/18 Q3/18 Q4/18 Q1/19 Q2/19
Net debt/EBITDA
406 404 367 422 408 4030
100200300400500
Q1/18 Q2/18 Q3/18 Q4/18 Q1/19 Q2/19
Net sales
Customer sales
Quarterly development
Number of personnel down by a net amount of 89 in H1/2019
%
MEUR
Employees
MEUR
17
61,5 12,3 18,7 81,7 43,3 37,1
-8,2 -11,4 -8,7 -16,7 -9,4 -12,5
-25
-5
15
35
55
75
95
Q1/18 Q2/18 Q3/18 Q4/18 Q1/19 Q2/19
Net cash flow from operations and capital expenditure
Net cash from operations Capital expenditure
© Tieto Corporation
Inte
rnal
Healthy development in a number of growth businesses
Digital Experience
› Customer Experience Management +13% (24%)
Hybrid Infra
› Cloud services +10% (8%)
› Security services +29% (41%)
Industry Software
› Lifecare +6% (5%)
› Payments +11% (12%)
› Oil & Gas +5% (13%)
Annual sales in 2018
~ EUR 60 million
~ EUR 125 million
~ EUR 12 million
~ EUR 180 million
Growth1) in Q2 (H1)
~ EUR 50 million
~ EUR 60 million
181) In local currencies
125 127 106 130 130 123
13,712,8
10,9 14,6 14,98,6
0
5
10
15
20
0
50
100
150
Q1/18 Q2/18 Q3/18 Q4/18 Q1/19 Q2/19
%MEUR
Customer sales Adjusted1) EBIT, %
Digital Experience
Customer sales Q2› EUR 123 (127) million› Down by 3%, or 2% in local currencies
EBIT› Adjusted1) EBIT EUR 10.6 (16.2) million, 8.6% (12.8)
Q2 highlights› Sales decline attributable to continued currency
headwinds and a shorter quarter› Application Services growth 1% - impacted by one
large customer insourcing› CEM +13% in local currencies, growth supported by
the acquisition of Meridium› In Q3, adjusted operating margin anticipated to be at or
above the level of Q3/2018
19
1) adjusted for amortization of acquisition-related intangible
assets, restructuring costs, capital gains/losses, goodwill
impairment charges and other items affecting comparability
132 131 124 133 129 134
7,5
10,8
12,5
9,7
6,9
10,8
0
5
10
15
0
50
100
150
Q1/18 Q2/18 Q3/18 Q4/18 Q1/19 Q2/19
%MEUR
Customer sales Adjusted1) EBIT, %
Hybrid Infra
Customer sales in Q2› EUR 134 (131) million› Up by 2%%, or 3% in local currencies
EBIT› Adjusted1) EBIT EUR 14.5 (14.1) million, 10.8% (10.8)
Q2 highlights› Infrastructure cloud +10% and Security Services
+29% in local currencies› Decline in traditional infrastructure services
decelerated, sales down by 2% › EBIT margin at Q2/2018 level
› Somewhat higher personnel costs› Effieciency measures initiated Q2 anticipated
to have a positive effect during H2/2019› In Q3, adjusted operating margin anticipated to be
above the level of Q3/2018
20
1) adjusted for amortization of acquisition-related intangible
assets, restructuring costs, capital gains/losses, goodwill
impairment charges and other items affecting comparability
115 113 105 122 113 111
10,3
7,5
16,918,0
12,510,9
0
5
10
15
20
0
50
100
150
Q1/18 Q2/18 Q3/18 Q4/18 Q1/19 Q2/19
%MEUR
Customer sales Adjusted1) EBIT, %
Industry Software
Customer sales Q2› EUR 111 (113) million, down by 1%› Organic growth in local currencies 1%
EBIT› Adjusted1) EBIT EUR 12.2 (8.4) million, 10.9% (7.5)
Q2 highlights› Strong growth in Payments solutions › In Lifecare, customer deployments proceeding on
schedule and with positive customer feedback › In SmartUtilities, offering development accelerated to
support customer deployments starting in 2020› Investments in common software platforms with
longer-term financial returns – Lifecare and SmartUtilities
› EUR 4.1 million in offering development costs capitalized
› In Q3, adjusted operating margin anticipated to be slightly below the level of Q3/2018
21
1) adjusted for amortization of acquisition-related intangible
assets, restructuring costs, capital gains/losses, goodwill
impairment charges and other items affecting comparability
34 34 32 36 37 35
12,7
8,79,9 10,1
12,3
7,9
0
5
10
15
0
25
50
Q1/18 Q2/18 Q3/18 Q4/18 Q1/19 Q2/19
%MEUR
Customer sales Adjusted1) EBIT, %
Product Development Services
Customer sales Q2› EUR 35 (34) million› Up by 3%, or 5% in local currencies
EBIT› Adjusted1) EBIT EUR 2.7 (2.9) million, 7.9% (8.7)
Q2 highlights› Growth affected by continued currency headwinds
and a shorter quarter› Strong volume development with the largest key
customers and good development in automotive› Excluding the impact of currency headwinds and a
shorted quarter, adjusted EBIT margin remained at Q2/2018 level
› In Q3, adjusted operating margin anticipated to be at or below the level of Q3/2018
22
1) adjusted for amortization of acquisition-related intangible
assets, restructuring costs, capital gains/losses, goodwill
impairment charges and other items affecting comparability
Performance drivers in 2019
› Aim to grow faster than the market in local currencies
› Productivity improvement measures, incl. automation, optimized
subcontracting, offshoring, management of competence pyramid
› Salary inflation over EUR 30 million
› Operational simplification anticipated to result in annualized gross savings of
EUR 30–35 million› Around EUR 15 million anticipated to contribute to the H2/2019 performance
› Restructuring costs anticipated to amount to EUR 20–25 million, of which of which
EUR 13 million were booked during Q2/2019 – the remainder anticipated to materialize
during H2/2019
› Costs related to the merger, subject to the approval of the transaction,
anticipated to amount to EUR 15-20 million – affecting EBIT in H2/2019 (reported in adjusted items)
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© Tieto Corporation
Inte
rnal
Guidance for 2019 unchanged
› Tieto expects its full-year adjusted1) operating profit (EBIT) to
increase from the previous year’s level (EUR 168.0 million in 2018)
added by the impact of IFRS 16 2) to maintain the comparability
after the adoption of the new standard
1) adjusted for amortization of acquisition-related intangible assets, restructuring costs, capital gains/losses,
goodwill impairment charges and other items affecting comparability
2) The company estimates that the adoption of IFRS 16 will have a positive impact on operating profit in
2019. In the first half, the impact was EUR 2.0 million. Comparative periods are not restated. More
information on the adoption of the standard can be found in the Accounting Policies in the tables section.
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© Tieto Corporation
Digital Advantagefor Nordic Enterprises and Societies
NOT FOR PUBLICATION, DISTRIBUTION OR RELEASE, DIRECTLY OR INDIRECTLY, IN OR INTO THE UNITED STATES OF AMERICA, AUSTRALIA, CANADA, JAPAN OR ANY JURISDICTION WHERE TO DO SO MIGHT CONSTITUTE A VIOLATION OF THE LOCAL SECURITIES LAWS OR REGULATIONS OF SUCH JURISDICTION.
© Tieto Corporation
Creating a leading Nordic digital services company
Note: EVRY financials converted at NOK/EUR = 9.6006.
• One of the leading digital services and software
companies in the Nordics serving key industries across
Sweden, Norway and Finland
• Stronger combined position in Sweden
• Significant employer in digital services and software in
Sweden, Finland and Norway with 24 000 professionals
globally
• 5 000 digital consultants accelerating Nordic customers
digital transformation
• Competitive hyperscale platform for cloud and infra
services
• Globally competitive product development services
• Strong Fintech solutions and industry software
• Combined revenues of EUR 3 billion with 25%
generated from software and related services and 40%
from Digital Consulting and Software R&D services
Combined
Revenue 2018A
€2.9 billion
Combined Adj.
EBIT 2018A
€327 million (11.1%)
61%
31%
8%
Complementary markets and services
2018 revenue breakdown by business line and geography
Source: Company Filings as of 31 December 2018. EVRY financials converted at NOK/EUR = 9.6006
€1.3bn 43%
39%
10%
8%
€1.6bn Finland
Sweden
Norway
Other
Norway
Sweden
(incl.
Finland)
Other
46%
15%
30%
8%
28%
32%
31%
9%
€1.3bn
Technology
Services &
Modernization
Business Consulting
& Implementation
Industry
Solutions
Product Development
Services
Digital
Platform
Services
Consulting Services
Application
Services
Fulfilment
Services
€1.6bn
Complementary market presence
• Solid market positions in Norway and Finland
based on respective strengths of EVRY and Tieto
• High complementarity and scale in Sweden,
positioned for growth
Complementary scale of services and capabilities
• One of the leading Digital consulting practices in
Norway, Sweden and Finland
• Complementary cloud and infrastructure
managed services – scalable and competitive
• Competitive combined software business
including a strong value proposition to Financial
services
Strategic rationale
1
2
3
4
5
6
Creation of a leading Nordic digital services company
Complementary markets and services
Delivering customers’ digital success and experience
Opportunity for employees to shape the future today
Strong value creation for shareholders
Common values and innovation as a foundation
for future expansion
Indicative
timeline for
the merger
H2/2019• Targeted publication of prospectus in mid-August 2019
• Tieto’s and EVRY’s EGMs to be held in September 2019 at the latest
• Closing expected in Q4 2019 or Q1 2020 at the latest (subject to
approval by EGMs in Tieto and EVRY as well as obtaining necessary
merger control approvals and customary closing conditions)
Appendix
30
© Tieto Corporation
Key customersTop 10 customers account for 29% of sales
Financial Services Public, Healthcare and Welfare Industrial and Consumer Services
Tieto has around 900 customers across industry groups. According to the terms and
conditions of the customer agreements, Tieto is able to introduce only part of them.
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All information in this material is for informational purposes only.
The opinions and viewpoints regarding, inter alia, the future of the
company and markets are of Tieto and may not actually materialize.
This information should not be construed as an investment recommendation or
investment advice. All information expressed herein is subject to change without
notice. Neither Tieto nor its officers nor employees shall have any liability for any loss
sustained by anyone who has relied on the information provided.
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