creating competent testing workforce lessons from experiments & client experiences! pradeep...
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Creating Competent Testing WorkforceLessons from Experiments & Client Experiences!
Pradeep ChennavajhulaCEO, Edista Testing Institute
02 July 2011 | Bangalore
Who am I?
Current RoleCEO, Edista Testing Institute
Professional InterestsWorkforce DevelopmentSoftware QualityEngineering Economics
Experience18+ Years of Industry02+ Years of Academia57+ Client Engagements33+ Countries
EducationWharton School of Management, USABITS, Pilani
Who are you?
Name Three Animals that come to your mind1. 2. 3.
When you find a key in the forest, a.Pick it upb.Pick and Throw it awayc.Look for a door to fit it
Whose advise would you take to get out forest, a.Scientistb.Saintc.Magician
What would you like to see on the other side of a.Pick it upb.Pick and Throw it awayc.Look for a door to fit it
What drink would you like to have?a.Coffeeb.Teac.Water
Interesting Competition?
Eileen, BaboonTook .NET Training in October 2010Specialized in Testing65 per hour
Cathleen, BaboonCompleted Java, .NET, ASP, and VB.NETStrong in Testing56 per hour
Brainerd, GorillaC#, Java, Microstation TrainingStrong in Testing87 per hour
Source: Primate Programming Inc. http://www.newtechusa.com/ppi/main.asp
Important Hardware
Built for “Change”
Born “Stupid”
Exquisitely “Adaptable”
Trained for “Performance”
Builds on “Experience”
Needs “Rewiring”
Amazing “Plasticity”
Necessity of Testers!
Process Skills for Building ScaleProcesses & ProceduresAdaptation to ProjectAgility & Collaboration in WorkflowPlanning & Performance
Tool Skills for Non LinearityFramework Design for AutomationTool Selection & ImplementationManagement of AutomationTechnical Capability on Tools
Domain Skills For EffectivenessBanking, Financial Services & Insurance Telecom HealthcareAutomotive & Embedded
People Skills for MagicInterpersonal SkillsCommunication & ArticulationConsensus Building Coordination & Motivation
Software Skills for EffectivenessOperating SystemsProgramming LanguagesNetworking & IntegrationArchitecture & Business Analysis
Proven Strategy!
Scientific DesignRole Skill RequirementsProficiency LevelsExpected BehaviorsOn Job Performance
Strategic CollaborationDomain SpecialistTool OrganizationCertification BodyTraining BodyCustomers
Disciplined ExecutionContinuous EvaluationFeedback & CoachingIndustry SessionsPractical OrientationAction Based Learning
Challenges Enroute!
Management & LeadershipTime & AvailabilitySecuring Buy-inNo Active ParticipationFear in CommitmentSlow Decision Making
Time ExpectationJust in TimeSetup Time for Role SpecificationsDesign of CurriculumReviews and ApprovalsAvoid Pilots
Excuses, Excuses, and Excuses!Students are not availableLack of StandardHigh Prices of TrainingSubsidy & Government SupportNever done before!
Challenges Summary!
Benefits Realized
Final Results!
Client ScenarioPlanned to Recruit 850 Engineers
Promotion in Newspapers
Working with Placement Agencies
Non Availability of Technical People for Selection
No Design in the Screening Process
Poor Awareness about Employment Opportunities
Conversion Ratio was 1:15 for Engineers
Steps TakenOffered Employable Talent Model
Enrolled Customer into the CREST Program
Worked with Partner Colleges & Student NetworksCreated Interested Talent Pools
Designed & Administered Scientific Screening
Designed and delivered Client Custom CurriculumCertified the Trained Individuals
36% reduction in cost of Hire
77% Improvement in Profitability of Operations
33% increase in Revenue
03 Month Reduction in Bench Time
25% improvement in the FTE Utilization
72% of managers happy about hire quality
86% hit rate from trained candidates
96% of students interested in profession
No Investment in Training, Hiring & Onboarding
Thank you for listening!We are open for discussions!
Pradeep ChennavajhulaCEO, Edista Testing Institute
02 July 2011 | Bangalore
http://in.linkedin.com/in/etipradeepc