creating a mobile and flexible government
DESCRIPTION
TRANSCRIPT
Creating a Mobile and Flexible Government10:40 a.m. -11:20 a.m.
Speakers include:• Nathan Golan, WW Sales Leader for IBM Mobile
Creating a Mobile and Flexible Government
Nathan GolanWW Sales Leader for IBM Mobile
[email protected]+1-571-455-8482 (mobile)
35% of developers are currently
targeting tablets, with more than 90% plan to develop for tablets
in the near future.
77% percent of CIOs are planning to allow
personal mobile devices to access company data
and applications
In the next 12 months 77% of
developers will be focused on Hybrid app development.
Source: Evans Data Mobile Developer Survey Mobile Development Report 2012 Volume Source: Business Insider (September 2012)
McKinsey Mobility Disruption - CIO Perspective September, 2012
Almost all CIOs expect
to deploy more than 25 mobility
applications in the next two years
Mobile App Development is a Top Priority for Organizations
Phones have become Pervasive and Powerful
Like mobile computers….….but with even more functionality
Bluetooth ConnectivityConnect devices to other peripherals
Video/Photo CameraTake pictures of products, receipts, bar codes and shelves. Run training videos.
Internal CompassDetermine where a consumer is in a
store and what direction they’re facing
GPS / LBS ChipsetDetermine the geography and
movement of a customer or employee
Internet AccessA device needs to be connected to the
Web via Wi-Fi or cellular network
Email MessagingUseful for delivering receipts,
promotions and coupons
SMS/MMSUseful for sending rich content (e.g.,
videos /pictures, or simple text messages to friends or colleagues
Near Field CommunicationsNecessary for contactless payment and
other communications
Success is not just extending systems and back office apps..…
…these new devices features can transform your mission
To: Seamless interactions among
physicians and providers, improving quality of care,
patient safety and efficiency improving patient experience
To: Empowered construction project managers armed with mobile solutions to
pitch new projects in higher-growth industries
To: Real-time re-direction to
optimal routes using mobile info
From:Traditional health institution
From:Construction general
contractor with remote employees
From:Sitting in traffic jams
Healthcare Construction Transportation
Mobile is changing business interactions
Government to Employees Improving Citizen and Business Services
Stimulating the Economy
Strengthening National Securityand Public Safety
Ensuring a Sustainable
Environment
MobileGovernment
Mobile GovernmentA strategy and its implementation involving the utilization of all kinds of wireless and mobile technology, services,
applications and devices for improving benefits to the parties involved ine-government including citizens, businesses and all government units" (Kushchu and Kuscu, 2003)
Source: “Mobile Government: 2010 and Beyond” European Union Regional Development Fund, January 2010
Mobile impacts every aspect of Governments
From To
• Simple learning and sharing
• Sending email, calendar access, social networking
• Basic transactions: such as buying songs, books
Two opportunities for government have emerged:
The real transformation is the business model
• Engage with all citizens and government workers anywhere,
anytime.
• Transact more business functions “in motion”
The quick reaction is to focus on devices and cool apps
“Business leaders respond to mobile with, Let’s build a really slick mobile app, put it up on
iTunes and we’re done!’
..... the fact [is] that underlying legacy applications and
business processes need optimizing for the mobile
experience. “
Clay Richardson, Forrester Analyst
However……Building Enterprise Grade Mobile Apps is Hard!
Fragmentation of devices and platforms
Speed and frequent iteration of the mobile lifecycle
Online/Offline functionality
Security to protect government and citizen data
Connectivity to back-end systems and cloud
Mobile Context taking advantage of unique capabilities such as geo-location
MANAGE AND SECURE EXTEND AND TRANSFORMBUILD AND CONNECT
• Building & Deploying Apps
• Mobile Lifecycle Management and Testing
• Data Access & Integration
• Device Management
• Network & Data Security and Management
• App Management
• Business Applications
• User Engagement
• Mobile Analytics and Insight
Manage mobile devices and apps
Secure my mobile business
Extend capabilities to mobile
Transform my business
Build mobile apps
Connect & run mobile systems
IBM Mobile Enterprise Capabilities Address the Spectrum of Needs for Successful Transformation
IBM Social Business, Commerce & Analytics• IBM Connections 4 Mobile leveraging location services
IBM Mobile Services
Mobile Application Innovation Services
Mobile Infrastructure Strategy and Planning
Mobile Enterprise Servicesfor Managed Mobility
IBM Security Access Manager• Context based security enabled for cloud and mobile
• Rapid support for iOS6• Support for native and offline apps• Extended support for BYOD• Enterprise and App Store linkage• Hosted & on-premise services
IBM Mobile Foundation
IBM Mobile Development Lifecycle Solution • Accelerated application delivery
Build mobile apps
Connect & run mobile systems
Manage mobile devices and apps
Secure my mobile business
Extend capabilities to mobile
Transform my business
IBM Tealeaf CX Mobile• Visibility into usage across the user base, site and apps
New build, connect, manage and secure capabilities
IBM Worklight….Next Generation Mobile PlatformApps Development
- Build once. Run anywhere using HTML5/JS/CSS and Cordova…True Hybrid App Development IDE
- Android, iOS, Blackberry, Microsoft-Runtime Skins for different resolutions- Application Lifecycle Management- Centralized Build Process
Security- Secured offline access- On device encryption of user data- Single sign-on mechanism- SSL encryption- Protection against reverse engineering
vulnerabilities- Multi-factor authentication
Enterprise Integration- Direct access to back-end systems- Leverage existing SOA services- Server-side caching- Offline Synchronization Service
Application Management- Includes an Enterprise App Store- App Version management- Remote disabling apps- Direct Update - Push Notification service management- Analytics and Usage report
Middleware- WebSphere Application Server ND- Reliable, Highly Available and Scalable
14
Be lean. Be agile. Work together.
Our ALM platform makes communication friction free. Smart tools, happy teams.
Deliver mobile applications for multiple platforms with cross-platform code, build and test support
Meet accelerated time to market requirements using agile processes with real-time planning to help build and maintain “5-star” mobile apps
Deliver high quality apps that engage users and meet business objectives with lifecycle traceability to ensure coverage of requirements, development and test
Integrate with enterprise systems by extending enterprise assets and connecting via Worklight adapters
IBM Mobile Development Lifecycle Solution
V4.0
Open Lifecycle Integration
Design
Mobile TestingApp Design and Construction
SCM and Mobile Builds
IBM Worklight
IBM Rational Collaborative Lifecycle Management
“I can focus on designing an innovative app and depend on my lifecycle capabilities to
collaborate with stakeholders from design to done!”
- Mobile Developer
IBM Social Business, Commerce & Analytics• IBM Connections 4 Mobile leveraging location services
IBM Mobile Services
Mobile Application Innovation Services
Mobile Infrastructure Strategy and Planning
Mobile Enterprise Servicesfor Managed Mobility
IBM Security Access Manager• Context based security enabled for cloud and mobile
• Rapid support for iOS6• Support for native and offline apps• Extended support for BYOD• Enterprise and App Store linkage• Hosted & on-premise services
IBM Mobile Foundation
IBM Mobile Development Lifecycle Solution • Accelerated application delivery
Build mobile apps
Connect & run mobile systems
Manage mobile devices and apps
Secure my mobile business
Extend capabilities to mobile
Transform my business
IBM Tealeaf CX Mobile• Visibility into usage across the user base, site and apps
New extend and transform capabilities
- My Health- Find a Provider
- Products and Services
- My Business Manager
- Discounts/ Values
- Products and Services
Personalized experiences
Member
Agent
Create new ways to engage anywhereIBM mobile solutions for social business
Make your workforce smarter with new security-rich social capabilities delivered to mobile devices
-Stay on top of key work activities and actions to maintain productivity -Locate nearby colleagues through geo-location
(user choice) -Protect company data with local/remote data
wipe capability Delight your customers with new multi-
channel capabilities that deliver integrated, personalized web experiences
-Tap into mobile device specific features-Deliver consistent messaging and content
across web experience platforms -- web, mobile web, mobile hybrid-Distribute hybrid apps in app stores
IBM Social Business, Commerce & Analytics• IBM Connections 4 Mobile leveraging location services
IBM Mobile Services
Mobile Application Innovation Services
Mobile Infrastructure Strategy and Planning
Mobile Enterprise Servicesfor Managed Mobility
IBM Security Access Manager• Context based security enabled for cloud and mobile
• Rapid support for iOS6• Support for native and offline apps• Extended support for BYOD• Enterprise and App Store linkage• Hosted & on-premise services
IBM Mobile Foundation
IBM Mobile Development Lifecycle Solution • Accelerated application delivery
Build mobile apps
Connect & run mobile systems
Manage mobile devices and apps
Secure my mobile business
Extend capabilities to mobile
Transform my business
IBM Tealeaf CX Mobile• Visibility into usage across the user base, site and apps
New mobile services capabilities
Develop an enterprise level mobile business vision and roadmap Phased approach to help you quickly identify the highest ROI opportunities for mobile adoption Business, market and user analysis with Business User Group Analysis deliverable Mobile architecture definition with Mobile Application Governance and Architecture deliverable Implementation roadmap with Mobile Readiness Assessment, Project Roadmap and Milestones
deliverables
Assess and plan an enterprise infrastructure mobility strategy Provides a complete mobile infrastructure strategy and assessment of the current environment
against industry best practices to identify gaps Helps mitigate risks by properly planning for the right mobile services and improvements Accelerate deployment by building support for mobile initiatives
Address today’s BYOD and mobile security challenges Manage variety of smart phones and tablets Secure corporate data and enhance compliance Help simplify BYOD deployments Perform two-way synchronization of email, contact and calendar
Rapid mobile application development Empower agile teams to build and maintain mobile applications in as little as 2 weeks. Address development skill gaps in your organization by tapping an ecosystem of capabilities on the
IBM SmartCloud Fast cycle delivery and fixed price menu enables you to meet the demands of rapid-release cycles
IBM Mobile Enterprise Services for managed
mobility
IBM Mobile Infrastructure Strategy
and Planning
Mobile Strategy Accelerator
IBM Application Development Services
Help accelerate your mobile transformation
For Additional Information
Visit the Agile Summit Solution Center for demonstrations of these capabilities.
Ask an IBM Ambassador for additional information (case study, white paper, solution brief, etc.) related to the content shared during this session.
For a follow up discussion, complete the IBM Response Card on the table in front of you.
Next Steps
Learn more at: -www.ibm.com/mobile-enterprise
Access white papers and webcasts
Get product and services information
Download and begin using IBM Worklight and IBM Cast Iron