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SIGNATURE SPONSOR CONTRIBUTING SPONSOR Strategic Partner Creating A Cyber Aware Culture in Your Small Business Webinar will begin promptly at 2pm Eastern *All speakers will remain muted until that time Presented By:

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Page 1: Creating A Cyber Aware Culture in Your Small Business€¦ · Creating A Cyber Aware Culture in Your Small Business Webinar will begin promptly at 2pm Eastern *All speakers will remain

SIGNATURE SPONSOR CONTRIBUTING SPONSOR Strategic Partner

Creating A Cyber Aware Culture in Your Small Business

Webinar will begin promptly at 2pm Eastern*All speakers will remain muted until that time

Presented By:

Page 2: Creating A Cyber Aware Culture in Your Small Business€¦ · Creating A Cyber Aware Culture in Your Small Business Webinar will begin promptly at 2pm Eastern *All speakers will remain
Page 3: Creating A Cyber Aware Culture in Your Small Business€¦ · Creating A Cyber Aware Culture in Your Small Business Webinar will begin promptly at 2pm Eastern *All speakers will remain

National Cyber Security Alliance’s Small Business Week Initiatives and Resources: www.staysafeonline.org

Page 4: Creating A Cyber Aware Culture in Your Small Business€¦ · Creating A Cyber Aware Culture in Your Small Business Webinar will begin promptly at 2pm Eastern *All speakers will remain

www.staysafeonline.org @staysafeonline

Page 5: Creating A Cyber Aware Culture in Your Small Business€¦ · Creating A Cyber Aware Culture in Your Small Business Webinar will begin promptly at 2pm Eastern *All speakers will remain

Goal of 5-Step Approach Is Resilience

Know the threats and Identifyand Protect your assets

Know what recovery looks like & prepare

Detect problems and respondquickly and appropriately

Thanks to ourNational Sponsors

Page 6: Creating A Cyber Aware Culture in Your Small Business€¦ · Creating A Cyber Aware Culture in Your Small Business Webinar will begin promptly at 2pm Eastern *All speakers will remain

https://www.infosecinstitute.com/

Page 7: Creating A Cyber Aware Culture in Your Small Business€¦ · Creating A Cyber Aware Culture in Your Small Business Webinar will begin promptly at 2pm Eastern *All speakers will remain

$17 Trillion

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Page 8: Creating A Cyber Aware Culture in Your Small Business€¦ · Creating A Cyber Aware Culture in Your Small Business Webinar will begin promptly at 2pm Eastern *All speakers will remain

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Ponemon Institute's 2017 State of Cybersecurity in Small & Medium-Sized Businesses

58%of malware

victims are

small

business

$2.2Mave. cost of

cyber attack

to SMB

$6Tglobal cost

of

cybercrime

by 2021

Page 9: Creating A Cyber Aware Culture in Your Small Business€¦ · Creating A Cyber Aware Culture in Your Small Business Webinar will begin promptly at 2pm Eastern *All speakers will remain

DOH! 95%of all security

incidents involved

some form

of human error

Source: IBM Security Services 2016 Cyber Security Intelligence Index

Page 10: Creating A Cyber Aware Culture in Your Small Business€¦ · Creating A Cyber Aware Culture in Your Small Business Webinar will begin promptly at 2pm Eastern *All speakers will remain

UGH! 91%of all breaches started

with a spear phishing

email

Source: Trend Micro

Page 11: Creating A Cyber Aware Culture in Your Small Business€¦ · Creating A Cyber Aware Culture in Your Small Business Webinar will begin promptly at 2pm Eastern *All speakers will remain
Page 12: Creating A Cyber Aware Culture in Your Small Business€¦ · Creating A Cyber Aware Culture in Your Small Business Webinar will begin promptly at 2pm Eastern *All speakers will remain

People

Page 12

OffboardingOnboarding

Training

Background

Checks

Phishing

SimulationsCulture

Page 13: Creating A Cyber Aware Culture in Your Small Business€¦ · Creating A Cyber Aware Culture in Your Small Business Webinar will begin promptly at 2pm Eastern *All speakers will remain

Process

Page 13

Access

Controls

Email

Encryption/

File

Transfer

BYOD

Patching/

Updates

Password

Policy

Virtual

Private

Networking

(VPN)

Verification

Page 14: Creating A Cyber Aware Culture in Your Small Business€¦ · Creating A Cyber Aware Culture in Your Small Business Webinar will begin promptly at 2pm Eastern *All speakers will remain

Technology

Page 14

Internet

Proxy/

Content

Filter

Data

Encryption

Anti-virus

Backups

Firewalls

Virtual

Private

Networking

(VPN)

Email

Filtering

BYOD

Page 15: Creating A Cyber Aware Culture in Your Small Business€¦ · Creating A Cyber Aware Culture in Your Small Business Webinar will begin promptly at 2pm Eastern *All speakers will remain

https://smallbusinessbigthreat.com/

Page 16: Creating A Cyber Aware Culture in Your Small Business€¦ · Creating A Cyber Aware Culture in Your Small Business Webinar will begin promptly at 2pm Eastern *All speakers will remain

The Michigan SBDC

Funded through a cooperative agreement with the:

• U.S. Small Business Administration (SBA)

• Michigan Economic Development Corporation (MEDC)

• Matching funds from Local Network partners in each region.

Page 17: Creating A Cyber Aware Culture in Your Small Business€¦ · Creating A Cyber Aware Culture in Your Small Business Webinar will begin promptly at 2pm Eastern *All speakers will remain

www.SmallBusinessBigThreat.com

A program of

Page 18: Creating A Cyber Aware Culture in Your Small Business€¦ · Creating A Cyber Aware Culture in Your Small Business Webinar will begin promptly at 2pm Eastern *All speakers will remain

Organizational culture encompasses values and behaviors that contribute to the unique social and psychological environment of a business. The organizational culture influences the way people interact, the context within which knowledge is created, the resistance they will have towards certain changes, and ultimately the way they share (or the way they do not share) knowledge.

-Wikipedia

The team members needs to understand:

• What is it that we are doing?

• Why are we doing what we are doing?

• How do I personally fit into it?

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What is phishing?

• A type of social engineering attack• Other forms of phishing

• Spear Phishing

• Whaling

• Vishing

• Other forms of social engineering• Tailgating

• Pretexting

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What can you do about phishing?

• Educate your employees:• Think before you click

• Pick up the phone

• Do not give out their passwords and usernames to others

• Report a visitor or guest who is acting suspicious, provide great customer service

• Trust but verify

Page 21: Creating A Cyber Aware Culture in Your Small Business€¦ · Creating A Cyber Aware Culture in Your Small Business Webinar will begin promptly at 2pm Eastern *All speakers will remain

What is malware?

• Malware• Virus

• Trojan Horse

• Rootkit

• Bots

• Worms

• Spyware

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What can you do about malware?

• Implement an anti-virus and an anti-malware program on all your devices

• Verify software before downloading and installing

• Think before you click

• Backup your critical data

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What is ransomware?

• Ransomware• A type of malware that typically encrypts data on your computers,

storage devices, network devices, etc.

• Once encrypted, the attacker asks for a “ransom” usually bitcoin to unlock the data.

Page 24: Creating A Cyber Aware Culture in Your Small Business€¦ · Creating A Cyber Aware Culture in Your Small Business Webinar will begin promptly at 2pm Eastern *All speakers will remain

What can you do about ransomware?

• Employee awareness and training

• Think before you click

• Minimize opening files in emails

• Deploy security tools to analyze incoming emails for dangerous links and files

• Have regular (daily) backups of data that are separated from infected files

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What is VPN?

• VPN (Virtual Private Network)• Not just for off-site accessing in site resources… but critical for

employee ability to connect to your network off-site.

• Encrypts communication between your device and your data

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What is a firewall?

• Firewalls• What does it actually do?

• Helps prevent unauthorized access to your network or computers

• Hardware vs Software• Hardware firewalls are physical appliances installed on your network

• Software firewalls are installed on your computer

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What can firewalls do?

• Block unauthorized access to your computer or to your network

• Assist in preventing hackers from infiltrating your network

• Properly configured firewalls are vital assets, while improperly configured firewalls are a disaster waiting to happen

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What is a password manager?

• Password Mangers• Save passwords in a secure encrypted “vault”

• Easily manage usernames & passwords

Page 29: Creating A Cyber Aware Culture in Your Small Business€¦ · Creating A Cyber Aware Culture in Your Small Business Webinar will begin promptly at 2pm Eastern *All speakers will remain

What can password managers do?

• Help you create complex passwords

• Remember what logins the passwords are for

• Allow you to only have to remember one complex password, which is used to login to your password manager

• Some password managers let you save to the cloud allowing you to access your passwords from multiple devices, while others save a file to a specific device that can only be accessed with that device

Page 30: Creating A Cyber Aware Culture in Your Small Business€¦ · Creating A Cyber Aware Culture in Your Small Business Webinar will begin promptly at 2pm Eastern *All speakers will remain

What is multi-factor authentication?

•Adds additional layers of security• Something you have

• USB Dongle

• Card Swipe

• Something you know• Username

• Password

• Something you are• Fingerprint

• Facial Recognition

Page 31: Creating A Cyber Aware Culture in Your Small Business€¦ · Creating A Cyber Aware Culture in Your Small Business Webinar will begin promptly at 2pm Eastern *All speakers will remain

What can multi-factor authentication do?

• Help prevent unauthorized access

• Send alerts if someone is trying to login to one of your accounts

• Accounts to use Multifactor on• Banking % financial Accounts

• Health/medical accounts

• Insurance accounts

• Social media

• Email

• Business accounts

• Network and system accounts

Page 32: Creating A Cyber Aware Culture in Your Small Business€¦ · Creating A Cyber Aware Culture in Your Small Business Webinar will begin promptly at 2pm Eastern *All speakers will remain

Resources

• Small Business, Big Threat (Michigan SBDC)• https://smallbusinessbigthreat.com

• Small Business Administration (SBA)• https://www.sba.gov/managing-business/cybersecurity

• United States Computer Emergency Readiness Team (US-CERT)• https://www.us-cert.gov/security-publications• https://www.us-cert.gov/ncas/tips

• SANS Institute• https://www.sans.org/security-resources/policies

• Federal Trade Commission (FTC) • https://www.ftc.gov/tips-advice/business-center/small-

businesses/cybersecurity

• National Cyber Security Alliance • https://staysafeonline.org/

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https://ftc.gov/smallbusiness

Page 34: Creating A Cyber Aware Culture in Your Small Business€¦ · Creating A Cyber Aware Culture in Your Small Business Webinar will begin promptly at 2pm Eastern *All speakers will remain

Creating A Cyber Aware Culture In Your Small Business

Sarah ChoiFederal Trade Commission

May 7, 2019

The views expressed are those of the speaker, and do not necessarily represent the views of the Commission or any individual Commissioner.

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Page 36: Creating A Cyber Aware Culture in Your Small Business€¦ · Creating A Cyber Aware Culture in Your Small Business Webinar will begin promptly at 2pm Eastern *All speakers will remain

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FTC.gov/SmallBusiness

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Small Business Discussion Guide for Employers

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Cybersecurity and Your Small Business GuideOctober 2018

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Small Business Cybersecurity’s Twelve Modules

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Phishing Fact Sheet

Page 41: Creating A Cyber Aware Culture in Your Small Business€¦ · Creating A Cyber Aware Culture in Your Small Business Webinar will begin promptly at 2pm Eastern *All speakers will remain

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Phishing Quiz

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business.ftc.gov

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Scams and Your Small Business GuideMay 2018

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Start with Security: A Guide for Businessftc.gov/startwithsecurity

• Lessons learned

from FTC data

security cases

• 10 actionable steps

that companies can

take for better data

security

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Page 45: Creating A Cyber Aware Culture in Your Small Business€¦ · Creating A Cyber Aware Culture in Your Small Business Webinar will begin promptly at 2pm Eastern *All speakers will remain

11 Videos Covering the Start with Security Principles

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Stick with Security: A Business Blog Seriesftc.gov/stick-with-security

Page 47: Creating A Cyber Aware Culture in Your Small Business€¦ · Creating A Cyber Aware Culture in Your Small Business Webinar will begin promptly at 2pm Eastern *All speakers will remain

Protecting Personal Information: A Guide for Business

1. Take Stock.

2. Scale Down.

3. Lock It.

4. Pitch It.

5. Plan Ahead.

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Page 48: Creating A Cyber Aware Culture in Your Small Business€¦ · Creating A Cyber Aware Culture in Your Small Business Webinar will begin promptly at 2pm Eastern *All speakers will remain

Data Breach Response: A Guide for Business

• Guidance for businesses if you discover a data breach

• Explains steps to take and who to notify

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Page 49: Creating A Cyber Aware Culture in Your Small Business€¦ · Creating A Cyber Aware Culture in Your Small Business Webinar will begin promptly at 2pm Eastern *All speakers will remain

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Page 50: Creating A Cyber Aware Culture in Your Small Business€¦ · Creating A Cyber Aware Culture in Your Small Business Webinar will begin promptly at 2pm Eastern *All speakers will remain

National Cyber Security Alliance

www.staysafeonline.org/cybersecure-business

https://smallbusinessbigthreat.com/

Creating a Cyber Aware Culture in Your SMB

www.ftc.gov/smallbusiness

SIGNATURE SPONSOR CONTRIBUTING SPONSOR Strategic Partner