creating a culture of innovation

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Promoting a Culture of Innovation Debbie Herman Elihu Burritt Library Central Connecticut State University CLA College & University Section Fall Program 2011

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Presentation given at the CT Library Association's College & University Section 2011 Fall Program: "Libraries & Change"

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Page 1: Creating a Culture of Innovation

Promoting a Culture of Innovation

Debbie HermanElihu Burritt LibraryCentral Connecticut State University

CLA College & University Section Fall Program 2011

Page 2: Creating a Culture of Innovation

Your Library?

Page 3: Creating a Culture of Innovation

Your Library?

Page 4: Creating a Culture of Innovation

Growth of DigitalCollections @ CCSU

2004 – Materials budget for E-resources 45K

2004-5 – Luna Insight (Fine Art Images)

2006 – CONTENTdm & Link Resolver (SFX)

2008 – ERIS (Electronic Resources and Information Systems) formed

2009 – Metalib & ERM

2011- Amount spent on E-resources (A&I databases and licensed digital content): $360K

Page 5: Creating a Culture of Innovation

About ERIS: What We Do Oversee and make accessible all digital content

acquired through digitization, licensing or purchase.

Develop and maintain library’s web presence, including all web applications and services.

Provide library computer/technology support to patrons and staff.

Page 6: Creating a Culture of Innovation

About ERIS: How We Do It Interns!!!

Spread the work around

Collaborate with other departments

Set goals that are realistic and measurable!

Page 7: Creating a Culture of Innovation

Team ERIS

Page 8: Creating a Culture of Innovation

Student (and Faculty) Expectations Drive Us!Our Users Expect…A Google-like search experience

A 24/7 ubiquitous library

Mobile, mobile, mobile!

Assistance when and wherever they need it

Page 9: Creating a Culture of Innovation

Other DriversA Desire to…

Reduce student library anxiety by:

Lowering barriers (physical & virtual) to library services and collections

Making things findable (physical & virtual) – exposing collections to Google and other specialized search engines (Pubget, etc.)

Giving students and faculty what they need, in the right format, when they need it (or very soon thereafter!)

Page 10: Creating a Culture of Innovation
Page 11: Creating a Culture of Innovation

Our Projects

Page 12: Creating a Culture of Innovation

Putting It Out There!

Page 13: Creating a Culture of Innovation

Engaging Students

Page 14: Creating a Culture of Innovation

Nurturing Innovation

“If you take people who love something and you place them in meaningful working conditions, the joy they derive from the activity is going to be a major driver in dictating their level of effort.”

Dan Ariely, The Upside of Irrationality

Page 15: Creating a Culture of Innovation

Work Environment Matters Tremendously!

Page 16: Creating a Culture of Innovation

Nurturing Innovation

It’s OK to have fun, really!

Page 17: Creating a Culture of Innovation

iPad Wayfinding Project 1 Refurbished 1st generation iPad -

$499

1 Library map web application created using jQuery mobile framework – Free!

1 Super chic iPad enclosure! - $169

1 iPad kiosk app - $2.99

1 slightly less confused patron…

PRICELESS!

Very Poor Artist’s Rendering!!!

Page 18: Creating a Culture of Innovation

Yeah, We Can Do BetterPreparing library staff to support mobile technologies

Creating a staff technology sandbox

More staff training opportunities

More Technology Support Evenings and Weekends (possible collaboration with IT)

Mobile optimization of digital collections

Page 19: Creating a Culture of Innovation

Presentation Links:http://delicious.com/stacks/debbie.herman