creating a connected organization for the 21st century: the future of work on the edges

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Creating A Connected Organization for the 21 st Century Ayelet Baron, Chief Instigator [email protected] / twitter.com/ayeletb http://ayeletbaron.com

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The future of work is here. We need 21st century leaders to build connected organizations on the edges. This deck summarizes my model on how to implement strategy through people (aka change management).

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Page 1: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

Creating A Connected Organization for the 21st Century Ayelet Baron, Chief Instigator [email protected] / twitter.com/ayeletb http://ayeletbaron.com

Page 2: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

I. Setting the Stage

h"p://ayeletbaron.com  

Page 3: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

IMAGINE  … JUST IMAGINE Imagine  that  everyone  in  your  organiza9on  could  see  into  the  future    Imagine  that  you  had  the  ability  to  paint  the  future  in  dis9nct  colors    Imagine  that  those  colors  would  be  the    colors  of  your  organiza4on’s  future  state  and  you  would  exceed  your  goals    Imagine  that  everyone  across  the  company  had  the  same  vision  and  translated  it  to  their  day-­‐to-­‐day  job:    •  Would  the  vision  become  a  reality?  •  What  would  we  be  doing  differently  as  a  

result?  

h"p://ayeletbaron.com  

Page 4: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

What is Innovation?

h"p://ayeletbaron.com  

Page 5: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

5  5 5

Knowing how to reinvent your business may keep you in business h"p://ayeletbaron.com  

Page 6: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

Test and Learn: Developing A Culture Of Experimentation

Page 7: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

h"p://ayeletbaron.com  

Page 8: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

“Looking  outside  your  own  industry  for  inspira9on  is  as  useful  as  it’s  ever  been,  but  you  need  people  who  can  think  laterally  enough  to  apply  an  unfamiliar  idea  to  their  own  situa9on.”  

The Importance of Fresh Perspectives: The Art of Listening

GeJng  pa9ents  from  surgery  to  ICU  in  Great  Ormond  Street  Hospital  Learning  from  Formula  One  Sped  Up  and  Reduced  Mistakes  by  50%  

From  my  connected  network  Source:  www.onlydeadfish.co.uk  @neilperkin  

Page 9: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

Neither a wise man nor a brave man lies down on the tracks of history to wait for the train of the future to run over him. −Former U.S. General and President Dwight D. Eisenhower

What will disrupt your business?

© 2013 Simplifying Work. Ayelet Baron h"p://ayeletbaron.com  

Page 10: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

Industry Lines Are Blurring: What Business Are You In? Do You Know?

Source:  h"p://www.globaltrends.com/knowledge-­‐center/features/expanding-­‐areas-­‐of-­‐compe99on/60-­‐test-­‐feature-­‐g  

Page 11: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

Welcome to the 21st Century

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Page 12: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

20th Century World

SCARCITY

21st Century World

ABUNDANCE

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Page 13: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

20th Century World

SCARCITY

Processed Innovation with A Pinch of Best

Practices

21st Century World

ABUNDANCE

Experimentation, Failure, Disruption,

Innovation

h"p://ayeletbaron.com  

Page 14: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

20th Century World

SCARCITY

Taking Market Share From Competitors

21st Century World

ABUNDANCE

Creating New Markets

h"p://ayeletbaron.com  

Page 15: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

20th Century World

SCARCITY

Command and Control

21st Century World

ABUNDANCE

Trusted Relationships

h"p://ayeletbaron.com  

Page 16: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

20th Century World

SCARCITY

Top Down Organization

21st Century World

ABUNDANCE

Connected and Networked

Organization h"p://ayeletbaron.com  

Page 17: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

20th Century World

SCARCITY

Managers Managing Adults

21st Century World

ABUNDANCE

Conscious Leaders Lead with Purpose and Authenticity

h"p://ayeletbaron.com  

Page 18: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

20th Century World

SCARCITY

Organization Centric

21st Century World

ABUNDANCE

People Centric

h"p://ayeletbaron.com  

Page 19: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

20th Century World

SCARCITY

Silo and Function Based Work

21st Century World

ABUNDANCE

Project-Based Work

h"p://ayeletbaron.com  

Page 20: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

20th Century World

SCARCITY

Managing Headcount

21st Century World

ABUNDANCE

Tapping into Talent Intelligence

(Internal + External)

h"p://ayeletbaron.com  

Page 21: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

20th Century World

SCARCITY

One-way Communication:

Know Your Audience

21st Century World

ABUNDANCE

Two-way Communication:

Connect with Your Community

h"p://ayeletbaron.com  

Page 22: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

20th Century World

SCARCITY

Change Management Programs

21st Century World

ABUNDANCE

Integrated Strategy, Execution and Agility in the

Cultural DNA h"p://ayeletbaron.com  

Page 23: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

20th Century World

SCARCITY

Numbing Ourselves with Busy and

Activities

21st Century World

ABUNDANCE

Focusing on Value and Impact

h"p://ayeletbaron.com  

Page 24: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

20th Century World

SCARCITY

Managing the Bell Curve and

Mainstreaming

21st Century World

ABUNDANCE

Working in the Edges

h"p://ayeletbaron.com  

Page 25: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

20th Century World

SCARCITY

Work-Life Balance Myth

21st Century World

ABUNDANCE

Life-Work.

h"p://ayeletbaron.com  

Page 26: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

II. Constant Change is Here

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Page 27: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

h"p://ayeletbaron.com  

Page 28: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

Understanding Change Change happens every time our expectations are disrupted

Is it a major or minor change for

her? What is the level of

disruption in her expectations?

h"p://ayeletbaron.com  

Page 29: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

How we change

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Page 30: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

Leadership? Sponsorship is Misunderstood Change is Hard When Words Don’t Match Actions

Which way should I go? I am not confident in where she is going so I’ll just stay here and wait.

h"p://ayeletbaron.com  

Page 31: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

Cultural DNA is Key

Source:  Cute  “Mini  Lion”  Ki"en  By  Ben  Torode  

Organizations that embed practices, technologies and values in their DNA are more agile, flexible and achieve results.

There is no way I can do that. That’s

not how we roll here

h"p://ayeletbaron.com  

Page 32: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

20th Century Skill Sets Don’t Always Work in the 21st Century

I read the email but I have no idea what they want me

to do

If I just keep blowing bubbles,

will anyone notice?

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Page 33: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

I am just going through the motions. They won’t

notice.

Resistance is Alive and Well

I have no idea where we are

headed so I am just going to

keep doing what I know.

We’ve tried this before. It won’t work here.

Page 34: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

So How Do People Change Behavior?

60-­‐70%  Leadership  “Say/Do”  Peer-­‐to-­‐Peer  

10%  Media/Channels  Tradi9onal  Communica9on  

20-­‐30%  Messages  sent  via  Systems/Processes  

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Page 35: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

Building A Communication Plan Engagement Worksheet

Leadership

Systems and Processes

Formal Media

60-70%

20-30%

10%

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Page 36: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

How We (Humans) Change Behavior

Most people don’t know how to translate the changes to their job, role or project

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Page 37: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

The Only Constant is Change: We Need Resilience Not More Ambassador Programs

Key Needs •  Clear urgency of future

state •  shared vision and execution •  Time to think, create, fail

and innovate •  Leadership support and

engagement •  Skills development •  Embedded DNA •  Collaboration and dialogue

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Page 38: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

III. Building A Connected Networked Organization

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Page 39: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

h"p://www.flickr.com/photos/104810962@N02/10826694396/  

“A  large  organisa9on  is  almost  nothing  but  a  massive  knot  of  pre-­‐exis9ng  rela9onships.”  

Ma;  Edgar  

h"p://www.quora.com/Innova9on/Why-­‐dont-­‐big-­‐companies-­‐innovate-­‐more/answer/Ma"-­‐Edgar?srid=pJZn&share=1  

Sticky Organisations

Source:  www.onlydeadfish.co.uk  @neilperkin  

Page 40: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

“When  people  join  groups  where  change  seems  possible,  the  poten9al  for  that  change  to  occur  becomes  more  real.”  

You Are Who You Choose to Spend Time With

Source:  www.onlydeadfish.co.uk  @neilperkin  

Page 41: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

h"p://thisisindexed.com/   Source:  www.onlydeadfish.co.uk  @neilperkin  

Page 42: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

Who Do You Trust? Who Trusts You?

Blue  Morpho  Bu"erfly  And  A  Three-­‐Year-­‐Old  Girl  By  Luke  MacGregor  

h"p://ayeletbaron.com  

Page 43: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

What Fosters Trust?

Cheetah  Cub  And  Her  Mother,  Kenya  By  Marco  Urso  

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Page 44: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

Coley  Chris9ne  Catalano  

Becoming A Connected Organization

Open

Relationships

Dialogue

Mindset

Flow + Employees + Customers + Partners + Vendors + Community

Embedded DNA

h"p://ayeletbaron.com  

Page 45: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

Who is in Your Connected Network?

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Page 46: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

h"ps://www.flickr.com/photos/bonste/  

We Need More Leaders in the Edges Go out to your edges. Explore the possibilities. Because you will find more opportunity in the edges, where you will be able to imagine, invent and thrive. -Ayelet Baron

h"p://ayeletbaron.com  

Page 47: Creating A Connected Organization for the 21st Century: The Future of Work on the Edges

Let’s Talk

Speaker Facilitator Innovator Disruptor

Ayelet Baron

Book a workshop or speech on how to build a 21st century organization today: [email protected]

http://simpligyingwork.com

http://www.huffingtonpost.com/ayelet-baron/

http://www.itbusiness.ca/author/ayeletb

@ayeletb on Twitter

h"p://ayeletbaron.com