THIS IS HOW THE HOME PAGE LOOKS LIKE

CRDB BANK, INTERNET BANKING

MY ACCOUNT

HOW TO GENERATE A FULL STATEMENT SELECT MY ACCOUNT;

PERSONAL/COMPANY ACCOUNT

FULL STATEMENT

YOU CAN ONLY

ACCESS UP TO 3

MONTHS STATEMENT (RECENT)

You can export it into PDF

You can print the statement

You can export to XLS

CLICK VIEW TO VIEW THE STATEMENT

This page shows the type of transfers

CRDB Bank currently offers.

TRANSACTIONS

1

3

2

4

OWN ACCOUNT TRANSFER STEPS

INTERNAL ACCOUNT TRANSFER (WITHIN CRDB) STEPS

IF YOU HAVE BENEFICIARIES SAVED UP,JUST SELECT ON BENEFICIARY

1 2

3 4

Type CRDB account

number and it will displays beneficiary name

NB: Make sure Beneficiary accounts are of CRDB BANK accounts which also displays their names

STEP 1

IF YOU HAVE BENEFICIARIES SAVED UP,JUST SELECT ON BENEFICIARY

CONT...

TISS TRANSFER -BANKS IN TANZANIA(TISS-MT103) STEPS

CONT.... TISS (MT103) TRANSFER STEPS

STEP2

STEP3 Click

INTERNATIONAL TRANSFER-BANKS OUT OF TANZANIA (SWIFT MT103)

STEP 1

IF YOU HAVE BENEFICIARIES SAVED UP,JUST SELECT ON BENEFICIARY

CONT....INTERNATIONAL TRANSFERS STEP 2

IF YOU HAVE THE INTERMEDIARY BANK DETAILS PLEASE WRITE THE SWIFT CODE.

ATTACH INVOICE OR SUPPORTING DOCUMENTS FOR PAYMENT TO BE PROCESSED. IT SHOULD BE IN

PDF,PNG,JPG FORMAT OF 4MB OR LESS .

STEP 3

STEP 4

Click

WHEN YOU CLICK ON TRANSFER HISTORY,THIS PAGE DISPLAYS ALL PREVIOUS TRANSACTIONS

TRANSFER HISTORY

SELECT ON NEW BENEFICIARY TO ADD NEW BENEFICIARIES

•Internal transfer •Tiss •International (SWIFT) •Standing Order.

Lastly, click save for saving changes

Click Manage Beneficiaries

HOW TO MANAGE BENEFICIARIES DETAILS

EDIT BENEFICIARIES

BENEFICIERY CAN BE; •EDITED By click update OR •DELETE By click Delete

SELECT THE ADVICE YOU WANT TO VIEW AND YOU CAN DOWNLOD IT FOR YOUR FUTURE USES, JUST

CLIK LINK NAMED “CLICK HERE” (This is the same as received in email)

REMMITTANCE ADVICE

Selection Category;-

1. Education

2. General payment

3. School

4. Tanesco

Select pay Bill

Lastly you will select pay bill

BILLS PAYMENT

MY BILLERS/BILLS PAYMENT HISTORY

This page shows all bills paid previously you have done for your references with

their status;

-Transaction Successful-if pass well

-Null-pending still on move(depend on network)

-Transactions failed-Didn’t pass

CLICK

INSURANCE PAYMENT

Select account to be charged, and it will display the

owner of account then enter insurance company account

and it will displays the name of the company then fill insurance type to be paid then ‘CLICK PAY’

INPUT INVOICE NUMBER-FOR BRELA

PRN NUMBER- FOR TPA PAYMENT

THEN CLICK VALIDATE; ALL DETAILS WILL DISPLAY.

THEN SELECT ACCOUNT

CLICK ON PAY TO FINISH THE PAYMENT

BRELA PAYMENT TPA PAYMENT

DOMESTIC < 5MIL. CUSTOMS < 50MIL.

DOMESTIC =/>5MIL. CUSTOMS =/>50MIL.

TRA PAYMENT

TRA TISS PAYMENT

FOR TRA PAYMENT INPUT CONTROL NUMBER; THEN CLICK ON VALIDATE TO DISPLAY ALL DETAILS FROM TRA & AFTER THAT CLICK PAY. FOR MOTOR VEHICLE PAYMENT PLEASE INPUT REGISTRATION NUMBER i.e T100BJF.

1.STANDING ORDER PROCESS 2.BANKERS CHEQUE REQUEST

Input all details as per instructions then; •Click on transfer for STANDING ORDER •Click on request for BANKERS CHEQUE REQUEST.

REQUESTS

3.CHEQUE MANAGEMENT

In cheque management , you can block the cheques or unblock/ cheque book, requesting cheque book

BULK PAYMENT

In bulk payment it include ; •Bulk payment-Salary processing and all other allowances •Bulk payment to mobile money and

•View previous BULK payment made if they were successful or not.

BULK PAYMENT

Salary processing and allowances can

be uploaded and processed to different

account after being saved in CSV

format which it sample is available

(View sample CSV format) and can be

edited and save your own data on it

PREVIOUS TRANSACTIONS

In viewing previous bulk payment transactions it is where you can check the status of the file uploaded.

AUTHORIZATION

•Fund Transfer

•Swift/Tiss

•Bill Payment

•Bulk Uploads

•Bulk Uploads To mobile Money

•Standing Orders

NB: In selection of Transactions is based on the nature of transaction

STEP 1 STEP 2

After selecting transaction in step one, you will inter

into step two for authorize payment. In step two you

may view by click ‘view.

STEP 2 Cont... STEP 3

Viewing Fund transfer Authorize Transaction

Step3 you may Authorize transaction by Tick the box, click select and Authorize or Reject transaction

Step 3 Cont......

After authorise you will see this page declaring transactions is successful authorised

CRDB BANK

Prepared by Lilian Chenza and Givens Ernest

The bank that listen