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    All numbers are in millions.

    Costs of wholesale distribution (per wholesaler)

    According to the case, 72% of Crafton's $75million sales are residential sales.

    Cost of service to the wholesaler 0.46$

    Revenue lost due to wholesaler markup 1.54$

    Total cost of wholesale distribution 2.01$

    Costs of direct distribution (per location)

    Warehouse operation cost 0.70$

    Sales personnel salaries 0.28$

    Sales managres' salaries 0.04$

    Sales administration costs 0.13$

    Devivery and transportation costs 0.31$

    Inventory cost 0.77$

    Accts receivable carrying costs 0.77$

    Total cost of direct distribution 3.00$

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    ence, residential sales are $54million.

    6% of sales to service 7 wholesalers.

    Wholesalers received 20% margin at the price to retailers.

    Per wholesaler.

    Annual fixed cost.

    1 manager per 8 sales people.

    40% of salesperson and managers costs.

    4% of sales.

    10% of sales.

    10% of sales.

    Per location.

    Average wholesaler employ 10 salespeople, but only

    40% of their time on Crafton.

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    All numbers are in millions.

    Now (Using wholesalers)

    Residential sales 54.00$

    Cost of service to the wholesaler 3.24$

    Direct distribution

    The assumption is that cost and sales of 7 wholesalers are

    Warehouse operation costs 4.90$

    Sales personnel salaries 1.96$

    Sales managres' salaries 0.32$

    Sales administration costs 0.91$

    Devivery and transportation costs 2.16$

    Inventory cost 5.40$

    Accts receivable carrying costs 5.40$

    Total cost 21.05$

    Wholesalers have a 20% mark-up. Going direct will increasHence, sales increase by going direct 10.80$

    Cost increase by going direct 17.81$

    Profit (loss) increase by going direct (7.01)$

    Profit will decrease $7.01million by going direct.

    Average sales per warehouse $54million/7=$7.71million. T

    warehouses can operate economically.

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    72% of the net sales are residential sales.

    qual and the sales will remain the same.

    For 7 warehouses.

    40% of salesperson and managers costs.

    4% of sales.

    10% of sales.

    10% of sales.

    net sales by 20%.

    6% of sales to service 7 wholesalers. This includesadvertising and 2 regional sales coordinators.

    is is greater than $7million, which implies that the

    Average wholesaler employ 10 salespeople, but only40% of their time on Crafton. 28 sales people for 7

    1 manager per 8 sales people. Average of 3.5 managers

    for 28 sales people. Rounded up to 4.

    Difference between cost of service to the wholesaler

    now and going direct.

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    2009 U.S. industry Carpet and Rug marketAll numbers are in millions

    According to the case, residential sales are two-thirds of floorcovering industry sales.

    Assume residential sales are two-thirds for the Carpet and Rugs category.

    Crafton's Net Sales for 2009 72.39$

    Total U.S. residential sales market for Carpet and Rugs for 2009 6,223.33$

    Crafton's residential sales in Carpet and Rugs for 2009 52.12$

    Industry market share of Crafton for residential sales in Carpets 0.84%

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    two-thirds from $9335mn

    2010 saw a sales growth of 3.6%

    from 2009 to result in $75mn net

    72% of Crafton's net sales are

    residential sales