cracking the facebook feed web 2.0 2011

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Awareness Favorability Consideration Intent to Purchase Purchase

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Page 1: Cracking the Facebook Feed web 2.0 2011

Awareness

Favorability

Consideration

Intent to Purchase

Purchase

Page 2: Cracking the Facebook Feed web 2.0 2011

Who We Are

@rubenq @pathinteractive #w2e

Awareness

Favorability

Consideration

Intent to Purchase

Purchase

Strategic Online Marketing ApproachSEO, Social Media, Social Ads & Pay-Per-Click management

Industry leading technology for managing, optimizing & trackingsearch based campaigns

Strategic Online Marketing ApproachSEO, Social Media, Social Ads & Pay-Per-Click management

Industry leading technology for managing, optimizing & trackingsearch based campaigns

Some Brands We Have Worked With

Page 3: Cracking the Facebook Feed web 2.0 2011

Lead Funnel – Search Vs. Social

@rubenq @pathinteractive #w2e

Awareness

Favorability

Consideration

Intent to Purchase

Purchase

Page 4: Cracking the Facebook Feed web 2.0 2011

Intent Vs. Propensity

VS

@rubenq @pathinteractive #w2e

VS

Page 5: Cracking the Facebook Feed web 2.0 2011

Time Spent Online

@rubenq @pathinteractive #w2e

Page 6: Cracking the Facebook Feed web 2.0 2011

Share of Time of Facebook

@rubenq @pathinteractive #w2e

Page 7: Cracking the Facebook Feed web 2.0 2011

Percentage of Fans Who See Your Post

@rubenq @pathinteractive #w2e

Source: Page Lever

Page 8: Cracking the Facebook Feed web 2.0 2011

The New “News Feed/s”

@rubenq @pathinteractive #w2e

Facebook will offerSuggestions in yourFeed. Since a FewWeeks ago, Users

can dictate what a topstory is for them

Friends,Pages,

SubscriptionsWill Come upunder NewsFeed based

on Algorithmand Timing of

Post

Real Time Ticker

Page 9: Cracking the Facebook Feed web 2.0 2011

Object

Edge

Facebook’s Algorithm

@rubenq @pathinteractive #w2e

Page 10: Cracking the Facebook Feed web 2.0 2011

WeightLikes, Comments,Shares, Tags, etc.

Recency

Facebook’s Algorithm

@rubenq @pathinteractive #w2e

Affinity

Page 11: Cracking the Facebook Feed web 2.0 2011

Likes Alone Are Not Sustainable

@rubenq @pathinteractive #w2e

Page 12: Cracking the Facebook Feed web 2.0 2011

Gaining Weight

@rubenq @pathinteractive #w2e

A Good Thing On Facebook – Will Spur on Recency & Affinity

Page 13: Cracking the Facebook Feed web 2.0 2011

Gaining Weight

@rubenq @pathinteractive #w2e

Are You“Open”?

Page 14: Cracking the Facebook Feed web 2.0 2011

Is All Your Content Meant To Be Social?Gaining Weight

@rubenq @pathinteractive #w2e

Automaticallyfeeds all

posts intoFacebook

Page 15: Cracking the Facebook Feed web 2.0 2011

@rubenq @pathinteractive #w2e

Reasons People “Unlike” Brands On FacebookHow Much Can You Get Away With?

Page 16: Cracking the Facebook Feed web 2.0 2011

Timing of Your Posts

@rubenq @pathinteractive #w2e

27% higherEngagement on PostsOutside of Business

Hours

Source: Buddy Media

Page 17: Cracking the Facebook Feed web 2.0 2011

Timing of Your Posts

@rubenq @pathinteractive #w2e

Peaks out after 3Hours

Source: Bitly

Page 18: Cracking the Facebook Feed web 2.0 2011

Gaining Weight

@rubenq @pathinteractive #w2e

Previous concernwith Third Party

Engagement API’s

Make sure they can engage with your post within the feed

Source: allfacebook.com

Facebook seemsto have recentlycollapsed API

generated posts

Branded URL Shortner

Page 19: Cracking the Facebook Feed web 2.0 2011

Gaining Weight

@rubenq @pathinteractive #w2e

Facebook Seems To Favor Direct Posts On Their Platform

Page 20: Cracking the Facebook Feed web 2.0 2011

We Live in a Limited WorldGaining Weight

@rubenq @pathinteractive #w2e

Page 21: Cracking the Facebook Feed web 2.0 2011

Ingredients for Gaining Weight on Updates

Educational

Entertaining

Exclusives

@rubenq @pathinteractive #w2e

Page 22: Cracking the Facebook Feed web 2.0 2011

Provide Facebook ExclusivesGaining Weight

@rubenq @pathinteractive #w2e

Page 23: Cracking the Facebook Feed web 2.0 2011

Ask for the Like!Gaining Weight

@rubenq @pathinteractive #w2e

Page 24: Cracking the Facebook Feed web 2.0 2011

Ask for the SharePosted before Game 5 of Divisional Series

Gaining Weight

@rubenq @pathinteractive #w2e

Page 25: Cracking the Facebook Feed web 2.0 2011

Getting The Comment

Gaining Weight

@rubenq @pathinteractive #w2e

Page 26: Cracking the Facebook Feed web 2.0 2011

Leverage Images to Stand Out in The Feed

Gaining Weight

@rubenq @pathinteractive #w2e

Photos Don’t JustStand out in theNews Feed, on

Average GenerateMore Comments &

Shares

Page 27: Cracking the Facebook Feed web 2.0 2011

Getting The Comment – Leveraging Photos

Gaining Weight

@rubenq @pathinteractive #w2e

Page 28: Cracking the Facebook Feed web 2.0 2011

Ask Questions, Leverage Polls

Gaining Weight

@rubenq @pathinteractive #w2e

Page 29: Cracking the Facebook Feed web 2.0 2011

@rubenq @pathinteractive #w2e

Questions andtrivia are a

great way toentertain your

audience.

Page 30: Cracking the Facebook Feed web 2.0 2011

Are You Connecting With Your Audience?

Gaining Weight

@rubenq @pathinteractive #w2e

Page 31: Cracking the Facebook Feed web 2.0 2011

Make it Relevant

Gaining Weight

@rubenq @pathinteractive #w2e

Not OurTarget

Market forThis Post

Page 32: Cracking the Facebook Feed web 2.0 2011

Make it Relevant

Gaining Weight

@rubenq @pathinteractive #w2e

Target UsersFor Location

SpecificContent,

promotions

Page 33: Cracking the Facebook Feed web 2.0 2011

Continue The Conversation

Same Thread, Commentingon Your Own Thread

Leads to MoreEngagement

@rubenq @pathinteractive #w2e

Page 34: Cracking the Facebook Feed web 2.0 2011

Are You Being Responsive?How Long Does it Take?

Gaining Weight

@rubenq @pathinteractive #w2e

Could a Brand’sResponse TimeBe Factored Into

Edge Rank?

(Google Factors in LoadTime in Their Algorithm)

Page 35: Cracking the Facebook Feed web 2.0 2011

@rubenq @pathinteractive #w2e

Watch What Your Competition is Doing

Leverage“Smart Lists”and segmentby industry,

and learn fromyour feed

Page 36: Cracking the Facebook Feed web 2.0 2011

Facebook Ads – Paid Media

@rubenq @pathinteractive #w2e

Page 37: Cracking the Facebook Feed web 2.0 2011

Facebook Ads – Paid Media

@rubenq @pathinteractive #w2e

Page 38: Cracking the Facebook Feed web 2.0 2011

Sponsored Posts in Ticker

Facebook Ads

@rubenq @pathinteractive #w2e

Page 39: Cracking the Facebook Feed web 2.0 2011

Segment Your Ads For Better Performance/Engagement

Facebook Ads

@rubenq @pathinteractive #w2e

Segmented our ads toMicro Groups.

Campaign – LimitedBudget Generated

1581 Likes and Over200% Increase In

Engagement.

Page 40: Cracking the Facebook Feed web 2.0 2011

Defeating Ad Fatigue

@rubenq @pathinteractive #w2e

When Possible,Rotate Ads

When your CTRStarts to Drop

Page 41: Cracking the Facebook Feed web 2.0 2011

@rubenq @pathinteractive #w2e

PosedQuestionon Profile

Minutes Later, IStarted SeeingTargeted AdsRelated To My

Post

Target Users Who Are Discussing Your Topic/s

Facebook Ads

Page 42: Cracking the Facebook Feed web 2.0 2011

Facebook Ads: Leverage Your Content

PosedQuestionon Page

@rubenq @pathinteractive #w2e

Page 43: Cracking the Facebook Feed web 2.0 2011

Facebook Ads: Leverage Your Content

Targeted at“Likers” ofInfluencing

Tools

@rubenq @pathinteractive #w2e

Page 44: Cracking the Facebook Feed web 2.0 2011

Leverage Your Content

Reposted on Klout(Klout likes it)

@rubenq @pathinteractive #w2e

Page 45: Cracking the Facebook Feed web 2.0 2011

Leverage Your Content

@rubenq @pathinteractive #w2e

Page 46: Cracking the Facebook Feed web 2.0 2011

Leverage Your Content

@rubenq @pathinteractive #w2e

Page 47: Cracking the Facebook Feed web 2.0 2011

Leverage Your Content

@rubenq @pathinteractive #w2e

Page 48: Cracking the Facebook Feed web 2.0 2011

Leverage Your Content

@rubenq @pathinteractive #w2e

Page 49: Cracking the Facebook Feed web 2.0 2011

3 “Tags”on this

post

YouTubeVideo

embeddedon

Facebookpage

Facebookenabled

commentson log

@rubenq @pathinteractive #w2e

Keep An Eye Out for Opportunities

Page 50: Cracking the Facebook Feed web 2.0 2011

@rubenq @pathinteractive #w2e

Keep An Eye Out for Opportunities

Page 51: Cracking the Facebook Feed web 2.0 2011

@rubenq @pathinteractive #w2e

Keep An Eye Out for Opportunities

Page 52: Cracking the Facebook Feed web 2.0 2011

@rubenq @pathinteractive #w2e

Keep An Eye Out for Opportunities

Page 53: Cracking the Facebook Feed web 2.0 2011

@rubenq @pathinteractive #w2e

Incentivizing Engagement

Page 54: Cracking the Facebook Feed web 2.0 2011

@rubenq @pathinteractive #w2e

Leverage PreContest

Posts forEngagement

Incentivizing Engagement

Page 55: Cracking the Facebook Feed web 2.0 2011

@rubenq @pathinteractive #w2e

Feedback% Jumps

up

Page 56: Cracking the Facebook Feed web 2.0 2011

@rubenq @pathinteractive #w2e

Incentivizing Engagement

Top Fans CanWin Points

by Engagingon The Wall

Page 57: Cracking the Facebook Feed web 2.0 2011

@rubenq @pathinteractive #w2e

Incentivizing Engagement

This Reveal TabFeatured Over TheSummer Resultedin an Increase of950 Fans, from aNon Existent Fan

Base

Page 58: Cracking the Facebook Feed web 2.0 2011

@rubenq @pathinteractive #w2e

Incentivizing Engagement

Days AfterPromotion,

Feedback rateat 1%, no Paid

at the Time

Page 59: Cracking the Facebook Feed web 2.0 2011

Metrics to Keep in Mind

@rubenq @pathinteractive #w2e

Raw Number ofUsers Who Are

Engage With YourBrand in The Last

7 Days

Page 60: Cracking the Facebook Feed web 2.0 2011

Metrics to Keep in Mind

@rubenq @pathinteractive #w2e

Content StrategyOff? PostingToo Much?

Page 61: Cracking the Facebook Feed web 2.0 2011

Metrics to Keep in Mind

@rubenq @pathinteractive #w2e

The missing link,unique viewers of

your individualpost

Uniques WhoHave Clickedinto Your Post

UniquesWho TookAn Action “Talking About

This” Dividedby “Engaged

Users”

Page 62: Cracking the Facebook Feed web 2.0 2011

Will this be considered into the Edge Rank score?

Passive Engagement – An Improved Open Graph

@rubenq @pathinteractive #w2e

Reading andListening of AppsShowing up News

Feed

Page 63: Cracking the Facebook Feed web 2.0 2011

@rubenq @pathinteractive #w2e

Do You Go Out of Your Page?

This “Like” IsUnique To This

Product, It Has itsOwn Fan Base!

Page 64: Cracking the Facebook Feed web 2.0 2011

@rubenq @pathinteractive #w2e

Do You Go Out of Your Page?

Page 65: Cracking the Facebook Feed web 2.0 2011

@rubenq @pathinteractive #w2e

Keep An Eye Out For Good Ideas / Competition

Bonus Step by Step to Set Up Your Own Lists

Page 66: Cracking the Facebook Feed web 2.0 2011

@rubenq @pathinteractive #w2e

Setting Up Your Smart Lists

Like All The PagesYou Want to Track

On Your List

Page 67: Cracking the Facebook Feed web 2.0 2011

@rubenq @pathinteractive #w2e

Setting Up Your Smart Lists

On Your Home PageNews Feed, Click On

“Lists”

Page 68: Cracking the Facebook Feed web 2.0 2011

@rubenq @pathinteractive #w2e

Setting Up Your Smart Lists

On The Next Screen,Click on “Create a List”

Page 69: Cracking the Facebook Feed web 2.0 2011

@rubenq @pathinteractive #w2e

Setting Up Your Smart Lists

Pop up Box Will ComeUp, Go Ahead & NameYour List, Then Click

On Create List

Page 70: Cracking the Facebook Feed web 2.0 2011

@rubenq @pathinteractive #w2e

Setting Up Your Smart Lists

Next Screen, Click OnAdd Friends

Page 71: Cracking the Facebook Feed web 2.0 2011

@rubenq @pathinteractive #w2e

Setting Up Your Smart Lists

This Box Will Pop Up, Clickon Pages, and Start

Selecting Pages That areRelevant To This List, Then

Click on Done on TheBottom Right

Page 72: Cracking the Facebook Feed web 2.0 2011

@rubenq @pathinteractive #w2e

Setting Up Your Smart Lists

Go Back To Home Page,Click on the List You

Created, and Start Seeingthe News Feed Just for That

List

Page 73: Cracking the Facebook Feed web 2.0 2011

@rubenq @pathinteractive #w2e

Thank You!Presentation and ask additional questions on our

wall at

facebook.com/pathinteractiveConnect/Subscribe @ Facebook.com/rubenquinones

@rubenq

linkedin.com/in/rubenquinones

rquinones@pathinteractive