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Belmonl TelephoneN. Washington Slrwt • PO Box7fa2

y, WI 5 .J8O7

Marlene H. Dortch, SecretaryFed e r a l Co m m u n ica t io n s Co m m iss io n

Off ice of the Secretary

44 5 12th Street, SW , Sui te TW-A325

Washing ton , D C 20554

A n n u a l 47 C.F.R. § 64.2009(e) C P N I Certif icat ion

EB Docket 06-36

A n n u a l 64.2009(e) C P N I Cer t i f ica t ion fo r 2011

Date of execu t ion : February 17, 2012

N a m e of Company covered by this cer t if ication: Bel mont Telephone Company

Form 499 Fi le r ID: 804432

Name of Off icer s ign ing : Deb Egli

Tit le of Off icer s ign ing : Vice-President

1 , Deb Egl i , cer tify tha t I am an officer of the Company named above , an d ac t ing as an

agent of the Company, that I have personal knowledge that the Company has established

opera ting p rocedures tha t a re adequate to ensure com pl iance w i t h t h e Co m m iss io n ' s CPNI r u l e s .

See 47 C.F.R. § 64.2001 el seq.

Attached to t h i s cer t i f ica t ion as Ex hib it 1 is an acco m p an y in g s t a tem en t ex p la in in g how

th e Company's procedures ensure tha t the Company is in compl iance with the requ irements se t

forth in section 64.2001 el seq. of the Commission ' s ru les .

The Company has not taken any actions (proceedings ins t i tu ted or peti t ions filed by a

co m p an y a t e i ther state com m issi on, the court system, or at the Co mm ission against data brokers)against data brokers in the past year.

The C ompany has no t rece ived any customer com pla in ts in the past year concern ing the

una u t ho r i ze d release o f C P N I .

cc: Best Copy and Pr in t ing , I n c .



Exhibit I

BELMONT TELEPHONE COMPANY

STATEMENT EXPLAINING HOW THE COMPANY'S OPERATING PROCEDURES ENSl RE

COMPLIANCE WITH THE FCC'S CPNI RULES

I. Customer Proprietary Network Information ("CPNI")

(TNI is defined in Section 222(0 of llie Communications Act as (A) information that relates to the quantity,

technical configuration. type, destination, and amount ol us e of a telecommunications s e r v i c e subsc r i bed to b> any

customer of a telecommunications carrier, and that is made available lo the carrier hy th e cus tomer solely by virtue

of the ca r r i e r - cus tomer relationship; and (B) information con ta ined in the hills pertaining lo telephone exchange

sc r v i ce or telephone toll se r v i c e r e c e i v e d by a customer of a carrier (except that CPNI does no t include subscriber

list information).

(ienerally. CPNI includes personal information regarding a consumer's use of his or her telecommunications

se r v i c e s . CPNI encompasses information such as: (a) Ihe telephone numbers called hy a consumer: (b) the

telephone numbers calling a customer: (c) the lime, location and duration of a consumer's outbound and inbound

phone calls, and (d) th e te lecommunicat ions' and information se r v i ces purchased hy a consumer.

Call detail information (also known as"call records") is a category of (TNI that is particularly sensitive from a

p r i v a c y standpoint an d that is sought b> pretexlers. hackers an d other unautbori/ed en t i t i es fo r illegitimate

purposes. Call detail includes any information that perta ins lo the transmission of a specific telephone call,

including Ihe number called (for outbound calls), the number from which [h e call was placed (for inbound calls),

and thedale. time, location and'or duration of th e call (for all calls).

II. Use and Disclosureof CPNI Is Restricted

Ihe Company re cogn izes that CPNI includes information that is personal and individually identifiable, and mat

p r i v a c y concerns have led Congress and Ihe f'CC to impose res t r i c t i ons upon its use and disclosure, and upon the

provision of access to it by individuals or ent i t ies inside and outs ide the Company.

Ihe Company hasdesignated a CPNI Compliance Officer who is responsible for: ( I ) communicating with the

Company's atto rneys and/or consul tants regarding (TNI responsibil ities, requirements and r e s t r i c t i o n s ; ( 2 )

supervising the training of Company emp loyees and agents who use or h a v e access lo CPNI: (3) supervising the

use. disclosure, distribution or access to the Company's CPNI hv independent con t rac to rs an d joint veniurepartners: (4) maintaining records regarding the useof CPNI in marketing campaigns; and (5) receiving, reviewing

and resolving ques t ions or i ssues regarding use. d i sc losu re , distribution or provision of access to CPNI.

Company employees an d agents that may deal with CPNI have been informed that ihere arc substant ia l federal

restrictions upon C ' P N I use. distribution and access . In order to he authori/ed to use or access th e Company's

('I'M. employees and agents must r e c e i v e training wi th respec t to the requirements ol" Section 222 of the

Communications Act and the ICC'sCPNI Rules (Suhparl 1 1 of Part 64 of the l-'CC Rules).

Before an agent, i ndependent contractor or joint veniure partner may rece i ve or he allowed lo access or use the

Company's CPNI. the agent 's, independent con t rac to r ' s or j o i n t veniure partner's agreement with Ihe Company

must contain provisions (or the Company and th e agent, independent contractor or joint veniure partner must enter

into an additional confidentiality agreement which p r o v i d e s ) thai: ( a ) the ageni. independent contractor or joint

v e n t u r e partner may use th e CPNI onl\r th e purpose lor w h i c h the (TNI has been provided; (b) th e agent,

independent contractor or joint ven tu re partner may not disclose or distribute the CPNI to, or allow access to llie

CPNI by. any other parly (un less the agent, i ndependent contractor or joint venture partner is express ly andspecifically required to do so by a court order); and (c) Ihe agent, independent contractor or joint veniure partner

m us t implement appropr i a te and specific safeguards acceptab le lo the Company to ensure the confidentiality of

th e Company's CPNI.

III. Protection of CPNI

I. Ihe Company may. after r e c e i v i n g an appropriate w r i t t e n request from a customer disclose or provide the

c u s t o m e r ' s CPNI to the ctisiomer by sending il lo th e customer's address or record. Any and all such customer

requests : ( 1 ) rnusl be made in writing; (2) must include Ihe cus tomer ' s co r rec t billing name and address ami



c u s t o m e r , '('he C o m p a n y w i l l d i s c l o s e C P N I u p o n a f f i r m a t i v e w r i t t e n r e q u e s t h y t h e c u s t o m e r t o a n y person

des igna ied hy the c u s t o m e r , h u t o n l y after th e Compa ny ca l l s th e customer's telephone n u m b e r o f record and/or

sends a n o t i f i c a t i o n t o t h e c u s t o m e r ' s address of record to v e r i f y t h e a c c u r a c y o f t h i s r e q u e s t .

2 . T he C o m p a n y w i l l p r o v i d e a c u s t o m e r ' s p h o n e r ecords o r o t h e r C P N I to a law e n f o r c e m e n t a g e n cy in

a cco r da nce w i t h a p p l i c a b l e l ega l r eq u i r ement s .

3. S i n c e D e c e m b e r 8. 2007. t h e C o m p a n y r e t a i n s al l c u s t o m e r p a s s w o r d s and "shared s e c r e t" q u e s t i o n - a n s w e r

c o m b i n a t i o n s in secu r e f i l e s t ha t ma y he accessed o n l y b y a u t h o r i z e d C o m p a n y e m p l o y e e s w h o n e e d s u c hi n f o r m a t i o n in or de r to a u t h e n t i c a t e th e i d e n t i t y o f c u s t o m e r s r e q u e s t i n g ca l l d e t a i l i n f o r m a t i o n o v e r th e t e l e p h o n e .

4 . S i n c e D e c e m b e r X , 2007, C o m p a n y employees a u t h e n t i c a t e a l l t e l e p h o n e r e q u e s t s f o r C P N I in the same m a n n e r

w he th e r o r no t t he CP N I cons i s t s o f ca l l de t a i l i n f o r m a t i o n . T h a i i s , C o m p a n y e m p l o y e e s m u s t : ( a ) h e f u r n i s h e d

Ih e c u s t o m e r ' s p r e - e s t a b l i s h e d p a s s w o r d (or cor r ec t a n s w e r s t o the b a c k - u p "shared secret" c o m b i n a t i o n s ) ; ( h )

send t he r eq ues t ed in f o r m a t ion t o t he cus tom er ' s po s t a l o r e l ec t r on ic "address o f record" (see d e f i n i t i o n above);"

or (c) ca l l t h e c u s t o m e r b a c k a t t h e c u s t o m e r ' s " t e l e p h o n e n u m b e r o f record" (sec de f i n i t i on a b o v e ) w i t h t h e

r eq ues t ed i n f o r m a t i o n .

5 . The C o m p a n y h a s a d o p t e d a po l i cy t ha t i t does not and w i l l no t u se , d i sc lo se o r p e r m i t access t o CPN I by a n

a f f i l i a t e .

6 . When a n ex i s t ing cus tom er ca l l s t h e C o m p a n y t o i n q u i r e a bou t o r o r de r new, a ddi t i ona l o r m o d i f i e d se rv i ces

( i n - b o u n d m a r k e t i n g ) , th e C o m p a n y m a y u s e t h e cus tomer ' s CPN I o the r t ha n ca l l detai l C P N I to assist th e

cus tom er fo r t he d u r a t i o n o f t he c u s t o m e r ' s cal l i f t h e C o m p a n y p r o v i d e s t h e c u s t o m e r w i t h the ora l not ice

r e q u i r e d by S e c t i o n s 6 4 . 2 0 0 X ( c ) and 64.2008(0 o f th e KX''s R u l e s an d a f t e r th e C o m p a n y a u t h e n t i c a t e s t h e

c u s t o m e r .

S i n c e December 8 , 2007. t h e C o m p a n y d i s c l o s e s o r releases ca l l d e t a i l i n f o r m a t i o n to c u s t o m e r s d u r i n g c u s t o m e r -

ini t ia ted telephone contacts only when the customer provides a pre-established password. If the customer does not

pr ov ide a pa sswor d , ca l l d e t a i l i n f o r m a t i o n is released o n l y by sendin g i t t o t he cus tom er ' s a ddr ess o f r eco rd o r by

the ca r r i e r ca l l i ng t he cus tom er a t t he t e l ephone n um ber o f r eco rd . I f t he cus tomer i s a b le t o p r ov ide t o t he

Company d u r i n g a cus to me r - in i t i a t ed t e l eph one ca l l , a ll o f t he ca l l de ta i l i n f o r m a t i o n necessary to address a

c u s t o m e r s e r v i c e i s sue (i.e., t h e t e l e p h o n e n u m b e r c a l l e d , w h e n i t w a s ca l l ed , a nd . i f a ppl i ca b le , t he a mou nt

cha r ged fo r t he ca l l ) w i t h o u t Com pa ny a ss i s t a nce , t hen t he Com pa ny ma y t a k e r ou t ine cus tom er se r v ice a c t ion s

r e l a t e d t o such i n f o r m a t i o n . ( H o w e v e r , u n d e r t h i s c i r c u m s t a n c e , t h e C o m p a n y m a y n o t d isc lose t o t he customer

a n y c a l l d e t a i l i n f o r m a t i o n a b o u t th e cus tomer a ccount o the r t ha n th e c a l l de ta i l i n f o r m a t i o n t ha t t h e c u s t o m e r

p r o v i d e s w i t h o u t t h e c u s t o m e r f i r s t p r o v i d i n g a p a s s w o r d . )

7 . T h e C o m p a n y h a s a d o p t e d a po l i cy t ha t i t does no t a nd w i l l no t u se , d i sc lo se , o r pe r mi t access t o C P N I i n

connection w i th C ompa ny- in i ti a t ed m a r k e t i n g of services to which a customer does not already subscribe from the

C o m p a n y ( o u t - bo u n d m a r k e t i n g ) .

8. T h e C o m p a n y m a i n t a i n s a p p r o p r i a te paper a nd/o r e l ec t r on ic r eco r ds t ha t a l low it s employees , i n d e p e n d e n t

cont r a c to r s an d j o in t ven tu r e pa r tne r s to c lea r ly e s t a b l i sh th e s t a tu s o f each c u s t o m e r ' s O u t - o u t a nd/o r Opt - In

approvals ( i f a ny) p r io r t o u se o f t he cus tom er ' s CP N I . These r eco r ds i nc lud e : ( i ) t he da te ( s ) o f a ny a nd a l l o f t he

c u s t o m e r ' s d e e m e d Opt-out a p p r o v a l s and/or Opt - in a ppr ova l s , toge the r w i t h th e dates o f a n y m o d i f i c a t i o n s o r

r e v o c a t i o n s o f s u c h a p p r o v a l s ; a n d ( i i ) t h e t y p e (s ) o f C P N I u s e , access, d i s c l o s u r e a n d / o r d i s t r i b u t i o n a ppr oved by

t h e c u s t o m e r .

y . Before a c u s t o m e r ' s C P N I ca n he u s e d in an o u t - b o u n d m a r k e t i n g a c t i v i t y o r c a m p a i g n , th e Company's

records m u s t h e checked lo d e t e r m i n e th e s t a tu s o f t h e c u s t o m e r ' s CPNI a p p r o v a l . C o m p a n y e m p l o y e e s ,i n d e p e n d e n t c o n t r a c t o r s a n d j o i n t ventu r e pa r tne r s a r e r eq u i r ed t o n o t i f y t h e C P N I C o m p l i a n c e O f f i c e r o f a n y

access, a c c u r a c y o r s e c u r i t y p r o b l e m s t h e y e n c o u n t e r w i t h r espec t to t h e s e records.

If n e w , a d d i t i o n a l o r e x t e n d e i l a p p r o v a l s a r e necessary, t h e C P N I C o m p l i an c e O f f i c e r w i l l d e t e r m i n e w h e t h e r t h e

Company's "Opt -Ou t CPN I N o t i ce" o r "Opt - In CPN I N o t i ce" mus t be u s e d w i t h respect to v a r i o u s proposed o u t -

b o u n d m a r k e t i n g a c t i v i t i e s .

1 0 . T h e C P N I C o m p l i a n c e O f f i c e r w i l l m a i n t a i n a record o f each o u t - h o u n d m a r k e t i n g a c t i v i t y o r c a m p a i g n ,

i n c l u d i n g : (i) a d e s c r i p t i o n o f t h e c a m p a i g n : ( i i ) th e s pec i f i c C P N I t h a t w a s used i n t he c a m p a i g n ; ( i n ) t h e da le a n d

pur pose of t he c a m p a i g n : an d ( i v ) w h a t p r o d u c t s a n d s e r v i c e s w e r e o f f e re d a s pa r t o f th e c a m p a i g n , [ " h i s record

sha l l h e m a i n t a i n e d f o r a m i n i m u m o f one yea r .



1 1 . T h e C o m p a n y ' s e m p l o y e e s an d b i l l i n g agents may use C P N I to i n i t i a t e , render , b i l l and col lect for

t e l e c o m m u n i c a t i o n s serv ices . The Company may obt a in in format ion from n e w or ex i s t ing c u s t o m e r s that may

const i tute CPNI as part of a p p l i ca t i o n s or reque s t s fo r new. a d d i t i o n a l or m odi f i e d serv ices , and i t s employees and

a g e n t s may use s u c h c u s t o m e r i n f o r m a t i o n ( w i t h o u t f u r t h e r c u s t o m e r approva l ) to i n i t i a t e an d p r o v i d e th e

services. L i k e w i s e , th e Company's employees an d b i l l i n g agents may use c us t omer serv ic e an d cal l ing records

( w i t h o u t c us t omer approva l ) : (a) to b i l l c us t omers fo r serv ic es rendered to t h e m ; (b ) to i nves t i ga t e an d reso lve

d i sput es wi t h c us t omers regard ing t he i r b i l l s ; and (c ) t o p u r s u e legal , arbi t rat ion, or other processes to co l l ec t laic

or u n p a i d b i l l s from c us t omers .

1 2 . T h e Company ' s employees and agen t s may use C P N ! w i t h o u t customer approval to protec t th e Company ' s

rights or property , and to protec t users an d o t h e r carriers from f r a u d u l e n t , a b u s i v e or i l l ega l use o f (o r subsc r ip t ion

t o) t he t e l ec om mun ic a t ions serv ic e from w h i c h t h e C P N I i s der ived .

Because al legat ions and i n v es t i ga t i o n s of f raud , abuse and i l l ega l use c ons t i t u t e very sens i t ive matters, an y access,

use . d i sc losure o r d i s t r i b u t ion o f CPN I p ursu an t t o th i s Sec tion mu s t be express ly approved in advanc e and in

w r i t i n g b y th e C o m p a n y ' s C P N I Compl ianc e Of f i c er .

1 3. The C o m p a n y ' s employees , agen t s , indep ende n t c on trac to rs and j o i n t v e n t u r e partners m ay NOT u s e C P N I t o

i d en t i f y or t rac k c us t omers who have made calls to. or receiv ed cal ls f rom, compet ing carriers . Nor may th e

Company's employees , agents, i n d e p e n d e n t c ont rac to rs o r j o in t v en t u re partners use or disc lose CPNI for personal

reasons or prof i t .

1 4. Company pol icy mandates that f i les c ont a in ing CPN I he ma in t a ined in a sec ure manner suc h t ha t t hey cannot

b e u s e d , accessed, disc losed or d i s t r i b u t e d b y u n a u t h o r i z e d i n d i v i d u a l s or in an u n a u t h o r i z e d m a n n e r.

1 5 . Paper f i les containi ng CPN I are kept in secure areas , and may no! be used, re mov ed , or copied in an

u n a u t h o r i z e d manner.

1 6 . Company employees , agents, independent contractors an d j o in t v e n t u r e partners ar e requ i red to not i fy th e

CPNI C o m p l i a n c e Off i c e r of any access or s ecu r i ty problems t hey enc ount er wi th respect to files c o n t a i n i n g

C P N I .

1 7 . T h e Company m ay p e r m i t i ts customers to es t ab l i sh o n l in e accounts, b u t m u s t r e q u i r e an appropriate password

t o be furn i sh ed by the c us tomer before he o r she c an access any CPN I in h i s o r her on l ine account. Since

D e c e m b e r 8, 2007, passwords may NOT be based u pon read i ly ob t a i nab l e b i ograp h ic a l in format ion (e.g., th e

customer's name, m o t h e r ' s maiden name, soc ia l sec ur i t y number or date of b i r t h ) or account in format ion (e.g., th e

customer's t e l ep ho n e n u m b e r or address).

1 8. S ince D e c e m b e r 8 , 2007. customers may obtain an i n i t i a l or replacement password: ( i ) i f they come i n person

to th e Company's bus iness off ice , produc e a dr iver ' s l i c ense , passport or o t her government - i s sued iden t i f i c a t ion

v e r i f y i n g t h e i r i d en t i t y , an d c orrec t ly answer c er t ain qu es t ions regard i ng t he i r service an d address; or ( i i ) i f they

cal l a spec if ied Company telephone number f rom their telephone number of record, and then wait at that n u m b e r

u n t i l a Company representat ive cal ls them back and o b t a i n s correct answers t o c er t a in ques t ions regard ing t he i r

service and address.

1 9 . Sinc e Dec ember 8 , 2007, the Company w i l l not i fy customers imm edi a t e ly o f c er t a in c hanges in t h e i r accounts

that may affec t privacy or securi ty mat ters .

a . The types of cha n ges tha t r e q u i r e i m m e d i a t e not i f i c a t i on i nc lude : (a) change or request for change of the

customer's password; (b ) c hange or reques t fo r c hange of th e customer's address of record; (c ) change or

r e q u e s t fo r c hange of any s i g n i f i c a n t e l e m e n t of the c us t omer ' s on l ine ac c ount ; and (d) a c h a n g e or r e q u e s tfo r change to the cus tomer ' s responses wi th respect to the back -up me ans of authent icat ion for lost or

forgot ten passwords.

b . The no t i c e may be p ro v i ded by: (a) a C o m p a n y call or v o i c e m a i l t o t he c us t omer ' s t e l ephone number o f

record; (b) a Company t ex t message to the c u s t o m e r ' s t e l e p h o n e n u m b e r of record; or (c) a w ri t t en not i c e

m a i l e d to t h e c us t omer ' s address of record (to the custo me r's prior addre ss of record i f the chang e i n c l u d e s a

c hange in the customer's address of record).

c . T h e not ice must i d en t i f y only the general type of change and must not reveal the changed i n fo r m at i on .



d . The Company employee o r agen t s ending th e no t i ce m u s t prepare an d fu rn i sh to the CPNI Compl iance

O f f i c e r a m e m o r a n d u m c o n t a i n i n g : ( a ) th e name, address o f r eco rd , an d t e l e p h o n e n u m b e r o f record of the

cus tomer n o t i f i e d ; (b) a copy or th e exac t w ording o f the t ex t message, wri t te n notice, telephone message or

v o ice ma i t message c o m p r i s i n g th e notice; and (c) the da te and t ime tha t th e no t i ce w as sent.

20. Since Decemb er 8, 2007, the Company m u s t p r o v i d e an in i t ia l notice to law e n fo rce me n t and a subsequen t

not i ce to th e cus tomer i f a s ecur i ty breach resul ts in the disclosure of the customer 's CPNI to a third par ty without

th e customer's au thor i sa t i on .

a. As soon as pract icable (and in no event more than seven (7) days) af ter the Company di scover s tha t a

person (wi thout au thor i za t i on or exceeding au tho r i za t ion ) has in te n t io n a l ly gained access to , used or

disclosed CPNI, the Company mus t p rovide e l ec t ron ic notif ication of such breach to the U n i t e d States Secret

Service and to the Federal Bureau of Invest igat ion via a centra l repor t ing fac i l i ty accessed through a l i n k

maintained by the FCC at lHtp : / /vyw\v . lcc .gg,> ' / eb /cmi i .

21 . Since December 8 , 2007, the Company will provide customers with access to CPNI at its retail locations if the

customer presents a v a l id photo ID and the v a l i d photo ID matches the name on the account .

22. Since December 8, 2007, the Company takes reasonable measures to discover and protect against act ivi ty that

is i n d i c a t i v e of pretext ing i n c l u d i n g requ ir ing Company e mplo yees , agents , i ndependent contractors and joint

venture par tners to not i f y the CPNI Compl iance Off icer immedia te ly by vo ice , voi cemai l or email of: (a) any

susp ic ious o r u n u s u a l cal l request ing a customer 's cal l deta i l in fo rma t io n or o ther CP NI ( inc luding a cal l w h e r e

the cal le r furnishe s an incorrect password or incorrect answer to one or b oth of the "shared secret" ques t ion -

answer combina t ions ) : (b) any suspicious or unusua l at tempt by an i n d i v i d u a l to change a customer 's password or

accoun t in fo rma t ion ( i n c l u d i n g providing inadequate or inappropr ia te identi f ication or incorrect "address or

record," " te lephone n um ber o f record" or other signif icant se rv i ce in f orm ation ); (c) any and al l discove red

instances where access to the Company ' s e l ec t ron ic f i les or databases containing passwords or C P N I w as den ied

due to the p ro v is io n of incorrect l og i ns and/or passwords; and (d) any complaint by a customer of unauthor ized or

inappropriate use or disclosure of his or her CPNI. T h e CPNI Compl iance O f f i cer wi l l r eques t fu r ther in fo rma t ion

in w r i t i n g , and invest igate or supervi se th e i nves t iga t ion of , any i nc iden t or group of incid ents that reasonab ly

appear to entail pretexting.

23 . Company and i ts author ized employees may use C P N I to provide cal l locat ion inform ation regarding mo bi le

users in cer ta in emergency s i tuat ions . K x ce p t in an un fo reseen em ergency i n v o l v i n g a substant ia l threat to h u m a n

l i fe or safety , any and al l use or prov is ion of CPN I unde r this category must inv olv e the speci fic types or

categor ies of emergenc ies listed in wr i t ing b y the Company ' s CP NI Compl iance Off icer .

IV. CPNI Compliance O f f i c e r

In addit ion to th e speci fic matters required to be r eviewed and approved by the Company ' s CPNI Compl iance

Off i ce r , e m p l o y e e s an d agents, i ndependen t contractors an d jo int v enture par tners ar c strongly encouraged to br ing

an y and al l other qu est ions , issues or uncer ta in t i es r ega rding th e use, disclosure, o r access to C P N I to the a t t en t ion

of the Company's CPN I Com pliance Of ficer for appropr ia te inve st igat ion, review and guidance. The exten t to

w h i c h a par t icular employee or agent brought a CPNI mat ter to the a t t en t ion o f the C P N I C o m p li a nc e O f f i c e r an d

received appropr ia te guidance is a mater ia l considerat ion in any discipl in ary act ion brought against the emp loyee

or agent f or impermissible use, disclosure or access to C P N I .

V . Disc ip l ina ry Procedures

The Company has in fo rme d i ts employe es and agents , indepe ndent contractors and joint venture par tners that i t

cons ider s compl iance wi th the Communica t ions Ac t and FCC R u l e s regarding th e use, disclosure, and access to

C P N I to be very impor tan t .

V io la t ion b y Company employees o r agents of s u c h C P N I r e q u i r e m e n t s w i l l lead to disc ip l in a ry ac t ion ( inc lud ing

r e m e d i a l t r a in ing , repr i mands , u n f a v o r a b l e per fo rmance r eviews , p roba t ion , an d t e rmina t ion ) , depe nding upon th e

c i r cums tances o f the v io la t ion ( i n c l u d i n g the sever i ty of the viola t ion, whether the v i o l a t i on was a f irst t ime o r

repeat v i o l a t i o n , w h e t h e r approp r iate gu idanc e w a s sought or r ece ived f rom th e C P N I C o m p l i a n c e Off i cer , a nd th e

extent to w h i c h th e v io la t ion was or was no t de l i b e ra t e or mal ic ious ) .

Vi ol a t i on b y Company independ en t con t r ac to rs or jo in t ven ture pa r tner s o f such C P N I r e q u i r e m e n t s w i l l lead to

prompt discipl inary act ion (up to and in c ludin g remedial t ra ining and t e rmi na t i on of the contract).

cpni certification belmont 2011

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