covid-19 and our response to uncertainty, fear and disruption · • resiliency and temperament •...

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3/24/2020 1 COVID-19 and our response to uncertainty, fear and disruption Special Webinar Presentation by Randy Kratz, FEI today we will address: Impact of uncertainty and stress on our brains How to avoid becoming overwhelmed Being resilient despite the distance between us Finding our best selves in times like these 3/24/2020 FEI Confidential - Not to be redistributed 0 1

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Page 1: COVID-19 and our response to uncertainty, fear and disruption · • Resiliency and temperament • Startle response, anxiety traits Traits and Predispositions • Family patterns

3/24/2020

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COVID-19 and our response to uncertainty, fear and disruption

Special Webinar Presentationby Randy Kratz, FEI

today we will address:

Impact of uncertainty and stress on our brains

How to avoid becoming overwhelmed

Being resilient despite the distance between us

Finding our best selves in times like these

3/24/2020 FEI Confidential - Not to be redistributed

0

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Page 2: COVID-19 and our response to uncertainty, fear and disruption · • Resiliency and temperament • Startle response, anxiety traits Traits and Predispositions • Family patterns

3/24/2020

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what is a traumatic event?

3/24/2020 FEI Confidential - Do Not Distribute 2

An event that is

outside the usualrange of experience for 

most people and would be markedly distressing to 

almost anyone.

examples

Medical emergency

Medical emergency

Serious injury or death

Serious injury or death SuicideSuicide

Witnessing traumatic

events

Witnessing traumatic

events

Severe weatherSevere

weather Bomb threatBomb threat Civil unrest / Protest

Civil unrest / Protest

Major accident

Major accident

Building collapseBuilding collapse

Fire / Explosion

Fire / Explosion ShootingShooting

Public Health

Emergency

Public Health

Emergency

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Page 3: COVID-19 and our response to uncertainty, fear and disruption · • Resiliency and temperament • Startle response, anxiety traits Traits and Predispositions • Family patterns

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how did we get here?

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uncertainty

disruption

change

stress switches get stuck “wide open”

HomeWork

Relationships

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Page 4: COVID-19 and our response to uncertainty, fear and disruption · • Resiliency and temperament • Startle response, anxiety traits Traits and Predispositions • Family patterns

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It’s normal

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To want to know what’s happening

To sense a loss of control

To feel stressed, 

helpless and unsafe

To have similar 

feelings from the past 

come back

brain is plastic

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DNA

Experience

Chemistry/Structure

Thoughts/Emotions

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Page 5: COVID-19 and our response to uncertainty, fear and disruption · • Resiliency and temperament • Startle response, anxiety traits Traits and Predispositions • Family patterns

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chat box question #1

An important part of coping with the stress of uncertainty is to acknowledge its effects on you.

Please take a moment and share how you have been impacted personally by COVID-19:

individual variables

• DNA and the motherboard• Resiliency and temperament• Startle response, anxiety traits

Traits and Predispositions

Traits and Predispositions

• Family patterns• Traumas

Experiences and learned

responses

Experiences and learned

responses

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Page 6: COVID-19 and our response to uncertainty, fear and disruption · • Resiliency and temperament • Startle response, anxiety traits Traits and Predispositions • Family patterns

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INFLUENCE

not Destiny

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perspective

individual signs of distress

Physical

• Sleep difficulties• Headaches• Exhaustion• Stomachaches• Increased susceptibility

to illness

• Sleep difficulties• Headaches• Exhaustion• Stomachaches• Increased susceptibility

to illness

Behavioral

• Increased irritability• Difficulty separating work

and personal life• Increased isolation and

avoidance• Ineffective or self-

destructive coping behaviors

• Increased sense of personal vulnerability-health, money

• Increased irritability• Difficulty separating work

and personal life• Increased isolation and

avoidance• Ineffective or self-

destructive coping behaviors

• Increased sense of personal vulnerability-health, money

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Page 7: COVID-19 and our response to uncertainty, fear and disruption · • Resiliency and temperament • Startle response, anxiety traits Traits and Predispositions • Family patterns

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work-related signs of distress

Anger and irritability

Dread of working in

certain situations

Diminished sense of

purpose / enjoyment

of work

Impaired ability

to make decisions

Decreased productivity

Feeling socially isolated

and lonely

Disruption of world

view

Isolation andloneliness can produce chemical changes that alter the function of the brain over time

chemical changes to brain

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Page 8: COVID-19 and our response to uncertainty, fear and disruption · • Resiliency and temperament • Startle response, anxiety traits Traits and Predispositions • Family patterns

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personal resilience

Your effectiveness in working with

and responding to others will be

determined by how well you take

care of yourself

“A human moment occurs anytime two or more people are together, paying attention to one another. These connections are the key to what counts in life, from a happy family to a successful business to a sense of inner peace, even to physical health and longevity.”Edward M. Hallowell, M. D., Connect

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a basic human need

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Page 9: COVID-19 and our response to uncertainty, fear and disruption · • Resiliency and temperament • Startle response, anxiety traits Traits and Predispositions • Family patterns

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choose to change your response:ABC model

Activating event: A situation occursActivating event: A situation occurs

Belief: Reframed belief positively affects your perceptionBelief: Reframed belief positively affects your perception

Consequences: Consequences of your beliefs occur Consequences: Consequences of your beliefs occur

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• Limit exposure to media coverage – trusted resource

• Connect and communicate often – call, text, etc.

• Practice daily healthy coping skills – exercise, diet, relaxation

• Create routines – control what you can

• Discuss feelings and thoughts with those you trust

• Utilize personal strengths, resources, supports

tend to and befriend yourself

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• Surface and acknowledge fears openly – without supporting misconceptions

• Reassure and discuss safety –physical and psychological

• Talk about and share what you do that helps

• Reduce or limit media exposure

• Create and/or continue a family routine and structure

tend to and befriend your family

chat box question #2

How can we support each other in times like these?

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Help yourself and others

Help yourself and others

Manage each day, hour and

moment

Manage each day, hour and

moment

• Stay connected:

Learn something new – be creativeLearn something

new – be creative

• Expect good to multiply and bad to passKeep a positive outlook

Keep a positive outlook

in summary

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find support resources

FEI – Your Employee Assistance Program BenefitFEI – Your Employee Assistance Program Benefit

Work-related (supervisors, HR, peers) supportWork-related (supervisors, HR, peers) support

Friends/FamilyFriends/Family

Healthcare Healthcare

Clergy Clergy

OthersOthers

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Page 12: COVID-19 and our response to uncertainty, fear and disruption · • Resiliency and temperament • Startle response, anxiety traits Traits and Predispositions • Family patterns

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The “best medicine”

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“Anything that’s human is mentionable, and anything that is mentionable can be more manageable.

When we can talk about our feelings/reactions, they become less overwhelming, less upsetting, and less scary.

The people we trust with that important talk can help us know that we are not alone.”

homework

What will I do differently, starting now, to manage the stress of uncertainty?

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Page 13: COVID-19 and our response to uncertainty, fear and disruption · • Resiliency and temperament • Startle response, anxiety traits Traits and Predispositions • Family patterns

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thank you

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