cover letter for phd
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CVs, Cover letters andInterviews
Hilary M Jones
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CVsWhat is a CV for?
Curriculum Vitaetranslates as the course of ones life.
In terms of your career, a CV performs many functions. It:
introduces you to the employer sells you as a potential employee explains how you meet the person specification convinces the employer that you will be able to do the job as its detailed in
the job description
The Rules
Everyone is different, and has different preferences in terms of what they like in aCV. This makes it difficult to give hard and fast rules that will guarantee your CV willbe aesthetically pleasing to the person that reads it.
However, if you remember what a CV is for, and keep to a style that is logical andfamiliar, then youre unlikely to offend too many people. Statistically, this is yourbest strategy!
So, bearing all of the above points in mind, here are some rules that should helpyou to produce a CV that is clear, logical and easy on the eye:
Dont waste valuable space by typing Curriculum Vitae at the top
At the top of the first page, put your name in Bold, 20pt and centred. Leavewhite space around it
Left aligned, give your address. On the right hand side, on the same lines as your address, give your
telephone, email and fax numbers (using this arrangement buys you someextra space)
Headings should be consistent i.e. same style for the same type of heading White space leave plenty on the CV. Psychologists have found that this
suggests confidence! Margins should be 2.5cm at each side Leave small gaps between related pieces of information and larger gaps
between different pieces Use the same font throughout Bullet points are clear but may be too brief, and a CV that consists of nothing
else is off-putting. Include some full sentences to show that you canactually write!
Dont underline headings it looks messy and some computer scanners (usedby larger companies) may misread underlined text.
Make sure that email and web addresses are not underlined either (as is thedefault in MSWord). This can obscure things like underscores and confuseletters such as i and j.
Dont use both sides of the paper CVs are almost always photocopied
before being sent to the recruiting panel. They may forget to copy the otherside.
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Use high quality paper and printing Dont use colour it looks tacky and cant be photocopied anyway Dont add clip-art, cartoons or other illustrations In the UK, photographs are not added to CVs, although in the US this is
common.
Different CV styles
Generally, CVs can be considered under two or three headings. The chronological,the skills-based and the hybrid.
ChronologicalThis is the simplest and traditional style of CV, and the one that most people defaultto without thinking.
Components are, in order:1. Personal details2. Qualifications3. Employment history, including:
- employer- dates of employment- positions held- achievements
4. Professional development/training courses5. Interests6. References7. (for academic CVs) list of publications and conferences attended
Advantages:
Clear and easy to read. Good if your career path has been linear, and the job you're applying for is
similar to the ones that you have done previously. Relatively easy to construct. Probably requires less tailoring than the other CV styles. Good for more traditional employers, and for academia.
Disadvantages:
Highlights career gaps, which then have to be explained somewhere. Not so good for career changers or those with a portfolio career, as it's
harder for potential employers to make connections.
Skills-basedThe skills-based CV is a more modern style. It often has a career objective statementat the top - a few sentences saying who you are and what kind of work you are
looking for. It then moves into a large section devoted to your skills (which you will
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Examples of competency statements
(Taken from Brilliant CV What employers want to see and how to say it, Jim Bright& Joanne Earl, Pearson Prentice Hall Business, 2005)
Highly motivated:I have a proven track record of achievement, both withinuniversity and through extra-curricular activities. I have won numerous awardsthroughout my academic career, but have still managed to maintain a balance withsocial activities.
Sales market knowledge:I keep in touch with the market by reading sales journalsand magazines, as well as visiting supermarkets and other points of sale. Last year,I completed a research project entitled What makes a supermarket tick: Bestplacement or best product?, which looked at the dynamics of produce placement instores and the impact on sales.
Organisational skills:As a person who is involved in many different activities, Ihave developed excellent organisation skills to ensure that I plan my time effectively.This enables me to achieve maximum output in minimum time, as well as handle anumber of activities simultaneously.
Energetic:I am a person who is always on the go, as I am involved in a number ofactivities. These range from academic to work-related to sporting, particularly teamsports. I am an outgoing person and enjoy being an active member of numerousclubs and associations.
Communication skills:My diverse range of experiences at university, work and inextracurricular activities has enabled me to acquire strong verbal and written
communication skills. As an outgoing person, I have also had numerousopportunities to develop my interpersonal skills to a high level.
Responsible:As a person who has always been involved in a range of activities, Ihave developed a responsible and mature approach to any task that I undertake, orsituation that I am presented with. I believe that these assets will stand me in goodstead for any future positions that I undertake.
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CV Checklist
The CV is two sides in length
Publications, conferences attended, presentations given etc are in an appendix but
referred to in the skills section where appropriate
The words Curriculum Vitae dont appear!
All contact details are present and easy to read
Name is centred, bold and in large (~20pt text)
Address is left-aligned, phone, fax and email are right-aligned on the same lines
You have chosen the most appropriate style for your situation:
- chronological- functional (skills-based)- hybrid
Hybrid CV follows the order:
- personal details (no need for d.o.b, gender or marital status)- educational details- professional associations- work history- professional development- knowledge, skills and abilities- interests- references (if theres space otherwise, write references available upon request)Skills-based CV has a bigger skills section and it appears before the work history.
Headings are consistent
Theres plenty of white space
There are small gaps between related pieces of information and larger gaps betweendifferent pieces
The same font is used throughout
Bullet points are used to summarise text, but not exclusively there are somesentences to prove that you can write!
Underlining is not used
Only one side of the paper is printed on
There are no cartoons or dodgy clip-art
Theres no colour
high-quality paper has been used
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Words to use and avoid on your CV
Good selling words:
overcame achieved enlarged developed discovered
controlled managed delivered reorganised won
applied defeated eliminated engineered overhauled
presented founded Instigated created directed
attracted led initiated established enjoyed
contributed modified specialised expanded repaired
improved analysed coordinated trained organised
guided conducted implemented built designed
persuaded helped proved utilised simplified
investigated completed compiled demonstrated accomplished
transformed introduced finalised headed constructed
supervised illustrated outlined selected monitored
Words that can boost the power even more:
quickly successfully rapidly carefully decisively
competently resourcefully capably efficiently consistently
effectively positively cooperatively selectively creatively
assertively energetically enthusiastically responsibly flexibly
Words with negative connotations that should be avoided:
avoided failed succumbed relied conflicted
tried disciplined attempted abandoned unsuccessfully
lost dismissed withdrew relinquished argued
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Cover Letters
What are cover letters for?
Your cover letter accompanies your CV or application form in an application. A well-written cover-letter will highlight why you are applying for this position and why youare the best candidate.
It will outline how you meet the essential and desirable criteria in the personspecification and will convey your enthusiasm for the job.
It will also explain how this job will fit in with your career plans, and explain anycareer gaps or other things on your CV that may need more detail.
Make sure that you save the job description and person specificationcarefully. If you have downloaded these from a webpage,remember that the information will disappear once the closing datefor applications passes. You will need this information when you
repare for your interview.
How long should they be?
The ideal cover letter is one side in length.
Paper and printing
Make sure that all printing is done on good quality paper and on one side only.Employers will photocopy your application and then send the copies to theshortlisting panel. Double sided printing risks getting missed out in the photocopyingprocess!
Dont be tempted to put your cover letter and CV on unusualsized/coloured/patterned paper. Whilst it would be unfair of anemployer to disregard it for this reason alone, you want to avoid
irritating the shortlisters!
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will convince employers that you dont have the experience for the job, whereas acompletely different message is conveyed by writing:
I enjoy learning new techniques and am looking forward to adding cell culture to my
suite of skills
Faithfully or Sincerely?
Use Yours sincerely when you have addressed someone by name.
Use Yours faithfully when you dont have the name, and have used a salutationsuch as Dear Sir or Madam or to whom it may concern.
Cover Letters Checklist
Your cover letter has been written specifically for the job that youre applying for
The job reference number is at the top of the letter in bold type
The letter addresses the person by name if known, or uses Dear Sir/Madam if not
You have stated why you are the ideal candidate for this position
The letter draws attention to the significant skills that are listed on the person
specification
The letter conveys enthusiasm
The letter does not contain any negative statements such as although I have noexperience in this area
Any knowledge gaps are rather addressed as I am looking forward to expandingmy knowledge in this area rather than the more negative statement above
You show that you have read about the organisation and are interested in its work
You have explained any gaps in your career or other unusual things on your CV
You close the letter by thanking them for taking the time to read it
You have stated when you would and would not be available for interview
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Online applications
Why?Many organisations offer the option of an online application. There are severaladvantages and disadvantages:
Advantages Disadvantages
Quick Many organisations havent built in a save option,so you have to complete it all in one sitting.
Employer can be very specific about theinformation required, and how it shouldbe given
Technical glitches can mean that you lose yourwork.
You can complete your applicationanywhere and submit it instantly
It may be difficult to explain career gaps, or put inother information if you are confined to a rigid
structure.
You receive instant confirmation that theapplication has been received
Proof-reading on screen is difficult, so theres agreater chance of a mistake slipping through.
Some do not have a final overview and editfunction at the end, so youll need to proof-readeach page as you go.
Space is often limited to a certain number ofcharacters, which means you have to be concise.
How to get around the disadvantages
answer the questions first in another application such as MS Word, and printthis out for proof reading.
paste the information into the online form at the last minute to minimise thechance of crashing and loss of work.
if theres an option to attach a cover letter or other supporting information,do so. Use this opportunity to explain career gaps and why you are theperfect candidate for the job.
Proof-read each online page before clicking next. You may not have theopportunity to return and make amendments.
use the word count facility in MS Word (or whatever programme youreusing) to check that you havent exceeded the maximum number ofcharacters for each box.
Make sure that you save the job description and person specificationcarefully. If you have downloaded these from a webpage,remember that the information will disappear once the closing datefor applications passes. You will need this information when you
repare for your interview.
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Online applications an article from the Guardian Newspaper(available at:http://jobsadvice.guardian.co.uk/applications/story/0,,1182072,00.html.accessed 29/05/2008)
David Williamsguardian.co.uk
According to some surveys, nearly two-thirds of companies now accept online applicationsalongside paper forms.
Email is fast and informal, qualities not normally associated with the filling out of applicationforms. But recruiters report that job-hunters can easily slip into the sort of bad email habitsthat do not impress. These include rambling (because space is often not limited in the way it
is on a conventional form), and frequent occurrences of poor spelling and grammar. Manyonline application forms do not have grammar or spell checkers. If this seems a calculated act
of unhelpfulness by the employer then remember, that is precisely what it is.
Employers want to know one of two things. Can you spell, and if you can't, are youprofessional enough to find ways of checking it? Printing off a copy before sending it isessential not only for proofreading purposes, but also because it allows applicants to lookback at what they have said if they are called for interview.
The unforeseen benefit of web-based recruitment lies in the fact that candidates have accessto far more information about their potential employers. Brochures may be highly branded,
but there is little information to be gleaned from the way they are presented. Websites,because they are interactive, can tell you far more about how a company views itself and its
potential employees.
Good websites are not created by accident. A striking feature of the more successful websitesis the extent to which managers from corporate communications or marketing, IT andrecruitment have worked together as a real team. A poor website therefore reveals far moreabout the organisational fault lines in a company than the well-produced brochure ever could.
By going fully online, companies can now put competency questionnaires, ability tests,personality profiles and cultural fit indicators at the front end of the process rather thanplacing them, where for reasons of cost they have always been, in the middle. This generatesfewer, but better quality applications through a mixture of self-selection and gentle rejection:you can immediately see what sort of company you're joining, and if you don't fit the jobspecification you'll find out straight away. In addition, the best sites provide quality feedback
to help you find a job that suits you better.
Whether you want to join a company or they want you to join them is no longer a decisionthat takes months of careful mutual consideration. In the next year or two, for manygraduates, it could be something that happens within the hour in front of your PC.
http://www.guardian.co.uk/http://www.guardian.co.uk/ -
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Interviews
Whats an interview for?If youve got an interview, it means that your CV and cover letter have convinced therecruiters that youve got the skills and experience to do the job. So why do you
have to go through the torture of an interview?
Besides checking out that you werent lying on your application, the interviewprocess underlines the importance of finding out who you are as a person andwhether you will fit in with the organisation.
Many times interview candidates that seem perfect on paper, are not employedbecause their personality/attitude/way of working would make them completelyinappropriate for the organisation and the people that would have to work withthem!
Its an old clich, but still true - you really should just be yourself in an interview. Ifnot, and you get offered the job, you could be faced with maintaining the faade forseveral years!
How to prepareIf youre going to give a decent performance at interview, youre going to have to dosome serious preparation. Here are the broad areas that youll need to work on:
print out and be familiar with the CV/Cover Letter/application you sent in background reading about the organisation research into the job and what it actually involves predicting interview questions and preparing your answers preparing the questions that you want to ask of the interviewers putting together materials such as a folder of experience, list of points you
want to make, and any other supporting documents practical preparations such as what to wear, how to travel, what to take with
you (see the checklist at the end of this handout).
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Predicting interview questionsPredicting the questions that you will be asked at interview is actually relatively easy.With practice, you can predict around 80% of the questions you will be asked. Ifyou take the time to prepare this way, you will feel much more confident, and arelikely to give articulate and impressive answers that will satisfy the interview panel.
Firstly, you can always expect some general questions along the lines of:
What drew you to apply for this job? Why are you the best candidate for this position? What are you three main attributes that make you ideal for this position? Whats your greatest strength and greatest weakness? Whats the biggest challenge you have faced in your career so far? How did
you deal with it? How does this job fit in with your career plans?
As with all of your job applications and preparations, this starts with the personspecification and job description. If youre lucky, these will be laid out for you, withthe person specification given in a table of essential and desirable criteria. If not,you will have to pick these out from the job advertisement and create your own. Ifyou are unclear about anything, phone up the organisation and check. Theresusually a contact telephone number for someone with whom you can have aninformal chat. Make a list of questions that you want answers to, and arrange a timeto have a good conversation with this person. You should do this anyway, but itsespecially important if you dont have a rigid job description and person specificationto go on.
To predict your interview questions, follow these steps:
1. Take the person specification and look at the essential and desirable criteria2. Think of one or two questions per point that you would ask to find out if the
person really did have those skills make the questions as hard and horribleas possible
3. Look at the job description, and highlight the skills, knowledge and duties4. Think of one or two questions per point that you would ask to find out how
well the person will be able to do the job. Again, make the questions veryspecific, and as hard as you can.
Here are some examples:
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Example 1. Clear job description and person specification
Lecturers/Associate Professors in Neuroscience, Molecular Genomics &Reproductive Immunology
To undertake research of international excellence in an area of neuroscience,molecular genomics or reproductive immunology, and maintain and stimulate aresearch group in this area.
Lecture and supervise practical classes in mammalian systems physiology,probably including aspects of cardiovascular, respiratory, renal, digestive andneurophysiology at various undergraduate levels.
Assessment of coursework, practical reports and examination scripts and act asan invigilator in examinations as required.
Undertake research student supervision at undergraduate and postgraduatelevel.
Any other duties appropriate to this role as required by the Head of Division.
Essential Desirable
Qualifications/Education
PhD in a related subject. Membership of an appropriateprofessional body.
Skills/Training Good communication skills.Good time management skillsGood IT skills.Knowledge required to teach inappropriate areas of undergraduatecourses.Ability to initiate and lead research.
Postgraduate certificate in HigherEducation.Effective management of researchprojects.Strong track record of successfulresearch this is an essentialcriterion for the higher level post.
Experience Proven ability to produce and publishresearch of an international quality.Ability to use and develop appropriateteaching materials.
Higher education teachingexperience.
PersonalAttributes
A good communicator.Well organised.Ability to work in a team.
Possible questions
Describe your teaching and demonstrating experience. What have you learntthat has made you an excellent teacher?
we are looking for someone with excellent communication skills. Convince usthat you are the person we are looking for.
Tell us about a time when you initiated and led research We are looking for someone whose research is of international quality. Tell
us how your research outputs meet this criterion. Tell us about some innovative teaching materials that you have developed. How organised are you? Give us an example of a time where you had to
develop a well-organised system. What was the situation and what did youdo?
What role do you play in a team? What strategies to do use to manage ateam of varying personalities?
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We are looking for someone with excellent project management skills. Tellus about a project you have managed. What strategies did you use? Whatchallenges did you encounter, and how did you deal with them?
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Example 2. Job description and person specification hidden in the job advertisement
Journal Editor, Nature Clinical Practice
The Nature Publishing Group is pleased to announce the launch of Nature Chemistry in 2009.
Following the success of Nature Materials, Nature Chemical Biology and Nature Physics, andgiven the strength of the parent journal Nature, we fully expect Nature Chemistry to seize thecommanding heights of the chemistry-publishing landscape. As part of NPGs expandingpublishing programme in chemistry we are now seeking an additional Associate Editor, to bebased in our Tokyo office, to work on Nature Chemistry and a number of publishing projectsbased in the Asia-Pacific region. Under exceptional circumstances, location in NPG's HongKong office may also be considered for a candidate with a proven track record of editorial
experience working for a chemistry journal. Applicants should have a PhD in chemistry,or anapplied chemistrydiscipline, withdemonstrable research achievements. Althoughpostdoctoral experienceis preferred (not required), emphasis will be placed on broadlytrained applicants with agood knowledge of the chemistry community. Key elements of theposition include theselection of manuscripts for publication, andcommissioning,editing
andwriting other contentfor the journal and other publishing projects. The ideal candidatewill be able to demonstrate a good understanding of the East Asian research communities
(in particular Japan, China and Korea) as well as being fluent in Englishand preferably(desired, but not required) an Asian language(Japanese, Chinese or Korean). This is ademandingandextremely stimulatingrole, which calls for akeen interest in the practiceand communication of science. The successful candidate will, therefore, be dynamic,motivatedandoutgoing, and must possessexcellent interpersonal skills. The salary andbenefits, will be competitive, reflecting the critical importance and responsibilities of thisposition. Applicants should send a CV (including their class of degree and a brief account of
their research and other relevant experience), a News & View style piece (no more than 500words) on a recent paper from the chemical literature, and a brief cover letter explaining theirinterest in the post and salary expectations.
Person specification inferred from the job advertisement:
Essential Desirable
PhD in chemistry, or an appliedchemistry discipline
editorial experience working for a chemistryjournal
demonstrable research achievements postdoctoral experiencebroadly trained applicants with agood knowledge of the chemistrycommunity
Fluent in an Asian language
good understanding of the East Asian
research communitiesfluent in EnglishAble to work under pressureDynamic, outgoing personSelf-motivatedexcellent interpersonal skills
Job description inferred from advertisement
selection of manuscripts for publication
commissioning, editing and writing other content for the journal and other publishingprojects
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Possible questions1. Convince us that the experience you have so far will make you a brilliant
editor for this journal2. We only employ people with excellent research achievements. Convince us
that you are one of these people.3. Were looking for someone with a good knowledge of the Chemistrycommunity. How would you describe the extent of your knowledge in thisarea?
4. Where has your knowledge of East Asian research communities come from?5. Give us an example of a time when you had to work under extreme pressure.
What was the situation and what did you do?6. We are looking for someone who is dynamic and outgoing. Give us an
example of a time when you demonstrated these qualities in the workplaceand generated a successful outcome.
7. Tell us about a time when you had to draw upon your self-motivation to get a
project completed. What did you learn from this experience?8. We have a close-knit team here and are looking for someone who hasexcellent interpersonal skills. Tell us how you measure up.
9. Tell us how your experience so far means that you will be able to selectquality manuscripts for publication (this question from the job description)
10. We are looking for someone who can write in a number of different styles.Tell us about the variety of writing that you have done. (this question fromthe job description)
The Weakness Trap
often, an interviewer will ask you to describe a weakness you have. This is the pointwhere many candidates go to great lengths detailing their failings and shortcomings- and talk themselves out of a job.
To stay clear of The Weakness Trap, you have two options:
a) describe a weakness that in some cases might be a disadvantage, butwill be an absolute advantage in this particular job.
For example, if you know that the job is going to be very busy and involve multipleprojects and lots of deadlines, you might identify that you can sometimes get boredif you aren't given enough challenges. Whilst getting bored could be considered aweakness, in this particular job it suggests that you will thrive under pressure andenjoy the challenges of being involved with more than one project at a time.
Take care though with this kind of answer. To make a success of it, you need toknow a lot about the job and be sure that your weakness defintely won't be seen assuch by your interviewers.
Another commonly used one is "I'm a perfectionist". This one has been used somany times that it's something of a cliche, and employers may not believe you
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(especially if they found even the tiniest typo in your cover letter!). Also, whilst beinga perfectionist is good if you're a proof reader, in other jobs excessive perfectionismcan hamper progress and damage relationships with colleagues. Think carefullybefore you use this cliche.
b) talk about a weakness that you used to have, and how you overcame it.
This is a much better option.
Although you're strictly not answering their question, it's actually what they want tohear. By talking about a weakness that you used to have and what you did toovercome it, you demonstrate a number of desirable qualities:
self awareness desire for personal development taking opportunities to improve
reflection on your development
Everyone has weaknesses, those that are mature enough to acknowledge them andwork on them make much more desirable employees than those that stubbornlydeny they have any development to do.
Interview presentationsInterview presentations allow employers to
assess your presentation and communication skills find out about your work/skills/plans for the job (or whatever they have
asked you to talk about) find out how you deal with tricky questions see how you deal with any unexpected problems such as technology failures see how well you have prepared for the interview
Even if you are simply asked to talk about your research, remember that this is aninterview presentation and not a conference one. Your audience are very different.Whilst you will be keen to impress them with your research prowess, remember thatother things such as how good youll be at the job, and how well youll fit in with theorganisation are important too. Here are some tips on making your presentationappealing to the interview panel:
1. State how your research relates to the job you are applying for. This mightbe easy if you are applying for a position that follows logically on from yourcurrent research. It might be more difficult if you are making a careerchange. Nevertheless, you still need to convince the interviewers that thereis some thought and career progression behind your application (even if thereisnt!). It might be that you say that whilst you enjoyed your research and ithas given you a number of skills, you are now ready to move on into anotheremployment area.
2. Dont try and cram several years of experimentation into your presentation.You may have to give the main points only. Further information can be
prepared as a handout, to which you can direct enthusiastic audience
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members.
3. Throughout your presentation, say how the experiences/techniques gained inyour research will relate to or have prepared you for the position you areapplying for.
4. Answer the question! It sounds obvious, but its amazing how few peopleactually do. Academics are so used to simply standing up and talking abouttheir results, that if they are asked for example, to describe how their workcontributes to the position they are applying for, they simply fail to do it.
5. Think about the questions you might be asked at the end of yourpresentation and prepare answers for them.
6. Rehearse your presentation and time it. Over-running in an interviewpresentation says terrible things about your organisation and time-
management skills.
Internal interviewsInternal interviews can be a minefield you may find yourself being interviewed bypeople you already work with, and it seems unnatural to talk to them in the formaland descriptive way that is required for an interview. Nevertheless you must. Hereare some general tips for internal interviews.
Prepare as diligently as for any other job, know your stuff, dress formally andbe on time.
Even if you know that your interviewer knows that answer to the questionthey are asking, answer it completely anyway. They will be comparing youranswers to those given by external candidates, and if you dont give thecorrect information in your answer you wont be credited with it.
Wait for the outcome of the interview as you would for any other job. Dontbound up to the interviewers office and ask them when youll be starting thejob!
Telephone interviews
If youre applying for a job overseas then chances are youll be offered atelephone interview.
Additionally, some organisations use telephone interviews as a screeningprocess. Candidates successful at the screening stage will be invited to aface-to-face interview later on.
There are some differences between a telephone and a face-to-faceinterview, and youll need to prepare well. The following tips should help you.
Preparation
Prepare as you would for a face-to-face interview (see accompanyinginterview preparation checklist).
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Make sure that you have the CV and cover letter/application form thatyou sent in front of you.
Prepare a list of things that you want to draw the interviewersattention to and any other memory-joggers.
Practice any key words and phrases that you want to get across.
Have a notepad and pens to hand check that the pens work. Find out how your voice sounds by recording yourself and listening to
the recording. Is there anything that you need to do alter? Somepeople have a habit of mumbling/speaking too fast/not pronouncingtheir consonants. You might also notice some habits you have e.g. anervous cough that need to be tempered.
Practicalities Avoid using mobile phones for telephone interviews. They often have
strange echoes, delays and often drop calls or break up a disasterduring a telephone interview.
Make sure your mobile phone is switched off or in a different room, sothat it doesnt start ringing in the background. Make sure Consider getting a phone with a headset rather than holding the phone
against your shoulder whilst you write or look through documents. Make sure that the phone number you have given is correct and that
the line, ringer etc are all working. If theres a time-zone issue, make sure you triple-check the time of the
call. Remove any embarrassing answering machine messages, and brief any
housemates that may otherwise get to the phone before you do Ensure that the place where the phone is located is quiet and you
wont be disturbed put a note on the door telling any housemates orfamily members to stay away.
Make sure that the phone works well and isnt quiet or hissy (cordlessphones never seem to give as good a sound quality as phones with acable, so avoid them if you can).
If you have a call waiting feature on your phone, turn it off.
During the interview At the beginning of the interview, you will be introduced to the panel. Make sure you have heard their names correctly by repeating them
back, and make a note of these on a pad in front of you. Smile this can actually be heard in your voice and it conveys a
positive attitude. Dont smoke, eat, drink or chew gum during your interview! Listen very carefully to the questions you are asked dont be afraid to
ask for clarification if you dont hear or didnt quite understand whatthey are asking.
Speak in a clear voice and answer the interviewers questions precisely Make sure your voice sounds controlled and professional, but also
confident and enthusiastic about the work. Avoid rustling of papers. The sound of tapping on a computer keyboard (even if its someone
else in your office) will make the panel very suspicious. If you are asked to repeat something, try to do so using the same
words that you used the first time, rather than rephrasing.
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At the end of the interview, say again why youll be great at the joband that you are very interested in working with the organisation.
Take extra care
Body language, which is a very important part of your communication,
will obviously be missing. Your interviewers will be paying particularattention to the sound of your voice. You will need to convey yourenthusiasm and confidence in your voice.
Dont be put off by silences the interviewers will be making notes ofwhat youre saying. When you can see them doing in a face-to-faceinterview, its less of a problem to wait for them to finish. In atelephone interview, youll just have to wait. Dont be tempted to fill asilence with things you didnt intend to say!
Things to take into the interview with you
1. Questions to ask your interviewersAt the end of the interview, you will be asked if you have any questions for yourinterviewers. This is your chance to find out what the job would be like and whatwill be expected of you. Dont waste your time by asking questions aboutholidays and salaries that the HR person would be able to answer on your wayout. Ask some really serious questions to probe whether the people and theorganisation are the kind that you would want to be around. Here are someexample questions that should give the general idea:
- how does this job fit in with the department or division?- what do you think my greatest challenge will be in this job?- what are my top three priorities in this job?- what will be expected of me in the first three months in post?- how would you describe the culture here?- what is important to senior management here?- what is your preferred method of communication (e.g. chat over
coffee, formal meetings every 3 weeks)- who are some of the successful people in the organisation and why?- (to your potential manager) how would you describe your work style?- what would you expect of me in the first three months?- how do you like communicate with and receive information from
people that report to you? How often?
- what are your top three values- who would you describe the ideal relationship you could have with
someone who reports to you?
2. Folder of experienceUseful if you suffer from your mind going blank when youre nervous.
Take the person specification and job description and create a page for each ofthe skills areas, e.g. communicating with difficult people, managing timeeffectively, negotiating, prioritising. Then think of a situation where youdemonstrated that skill. Write down what the situation was, what you did, and
what the outcome was. Then when you are asked about it in the interview, youcan open your folder if your mind goes blank.
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Its polite to ask at the beginning of an interview if you can use the folder, butmost interviewers will agree and will be impressed at your level of organisationand preparation.
3. Top ten must remembersAnother memory aid. List the top ten experiences/skills that you must tell theinterviewers about. Cross them off as you mention them and make sure you getthrough them all.
Interview checklist
Panel Interview
I have predicted as many interview questions as I can by looking at the personspecification
I have predicted as many interview questions as I can by looking at the actualjob description
I can answer all of the above questions well, using examples from my previousexperiences
I have studied/made notes on areas that I am a bit weaker on
I have prepared my folder of experience* - I know whats in it, and its easy tofind the page I want
I have a list of questions that I am going to ask at the end of the interview
I have printed my CV/cover letter/application form, and its exactly the sameversion as the one I sent in when I applied
I have read the website and other information about the employer
I have a reminder list of things that I mustmention about myself and myexperience
I know who is on the interview panel and have thought about what their issues
and interests might be
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Presentation
I have thought about the question and what the interviewers are looking for
I have checked that I have read the question properly and understood it
I have prepared a presentation that answers the question completely
My presentation follows the format introduction, body, summary
I have double-checked my presentation for typos
My presentation is visually clear and Ive resisted the temptation to put in toomany animations!
Someone else has checked my presentation for typos
I have timed the presentation and it is the right length
I have practised my presentation three times by myself
I have practised my presentation at least once in front of another person
My presentation is backed up on more than one medium (e.g. memory stick,CD, emailed in advance)
Practicalities
I know exactly where the interview is to be held and at what time
My travel arrangements will give me plenty of spare time
I have the telephone number of the interviewer or their assistant should aproblem arise
I have decided what clothes to wear, and they are clean and ready
I have my wallet and enough money to pay for train tickets, taxis etc
I have made a checklist of all the things I need to take with me (e.g. map, folderof experience, list of questions, list of things I must mention, USB stick and CDcontaining presentation, enough handouts for the audience)
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For more information
Contact Hilary M Jones, Skills Development Coordinator.
K1 admin area
Tel: (01904 32) [email protected]
Hilary offers a number of services relating to your career and skills development.
assistance with the job application process Mock interviews and interview preparation Outreach activities One-to-one careers appointments
Contact finding service Organisation of Coffee & Careers Organisation and delivery of a range of skills training courses