court website toolbox ncbc/fcca conference august … toolbox presentation... · court website...

Office of Public AffairsAdministrative Office of the U.S. Courts

Court Website Toolbox

NCBC/FCCA ConferenceAugust 2016

Agenda

• Introduction• Project Overview

• Website Templates• Hosting• Court Seals• GovDelivery• Browsealoud• Google Analytics

• Customer Service Offering• Future Enhancements and Collaboration Opportunities• How to Do Something in Drupal• Content Quality & Display Considerations

Agenda

• Introduction

• Project Overview• Website Templates• Hosting• Court Seals• GovDelivery• Browsealoud• Google Analytics

• Customer Service Offering• Future Enhancements and Development Features• How to Do Something in Drupal• Content Quality & Display Considerations

Court Website Toolbox OverviewPublic Website Templates• 170 courts and probation and pretrial services offices using template

• More than 55% of court sites• 101 sites using the AO‐hosted environment

Appeals Courts: 8 sitesDistrict Courts: 59 sitesBankruptcy Courts: 66 sitesProbation & Pretrial Services Offices: 37 sites

Mobile-friendly Design

Hosting

Develop, migrate, and maintain content within a centrally‐located environment, managed by the AO. Hosting services available for templates sites at no cost to the court.

Includes• Server and site maintenance• Failover and back‐up• Security updates

Factors to Consider• Common code base• Adding modules/functionality to websites

Court Seals

Email Subscription Service - GovDelivery

Browsealoud

Google Analytics

Agenda



• Customer Service Offering• Future Enhancements and Collaboration Opportunities• How to Do Something in Drupal• Content Quality & Display Considerations

Customer Service Offering

Documentation Site & Issue Tracker

http://webtoolbox.jdc.ao.dcn/

• Search for topics• Start a discussion with court community• Submit a support ticket to the AO team

Urgent Hosting Requests

Business Hours• Email AOTXml_HSD_HSB1_WEB and [email protected]

Off HoursContact 210‐428‐2484

Agenda



• Customer Service Offering

• Future Enhancements and Collaboration Opportunities• How to Do Something in Drupal• Content Quality & Display Considerations

DigitalGovSearch

Downloadable Mobile-friendly Responsive Site

Template Development: What’s Next?1. CM/ECF integration?2. Automated calendars?3. Other court application integrations?4. Other features?

We need your help!

New Collaboration Group• Court input drives roadmap.• New group to brainstorm and advise.• Join us.

• Email: [email protected]

Agenda



• Customer Service Offering• Future Enhancements and Collaboration Opportunities

• How to Do Something in Drupal• Content Quality & Display Considerations

How to do Something in Drupal

ENABLE CSS INJECTION MODULE

What is CSS and Examples and Capabilities• Suppress Titles• Change border color• Hide div tag when site viewed on mobile device

Example:http://www.cacb.uscourts.gov/judge‐contact‐list

Other Considerations & Precautions

Resources:CSS Style Options: http://webtoolbox.jdc.ao.dcn/rwd/node/1040Intermediate CSS: http://webtoolbox.jdc.ao.dcn/rwd/node/1073

I want to customize something on my site, what can I do?

ENABLE GOOGLE ANALYTICS MODULE – Contact AO

Create Tracking Code ‐ (i.e. http://www.lawb.uscourts.gov)

Now What? Training & ResourcesGoogle Analytics Learning & Support: https://www.google.com/analytics/standard/resources/Lynda.com: Google Analytics Essential Training

Tracking Internal Search

Other Considerations:Google Analytics setup requires a Google Account. • Include more than one administrator • Create a generic gmail account associated with your court

My clerk wants to see how many people are visiting our site. What tool can I use?


ENABLE BOOK MODULE

Example:http://www.ncmb.uscourts.gov/content/online‐attorneys‐manual

Resources:Use of Books: http://webtoolbox.jdc.ao.dcn/drupal/node/241Drupal Documentation: https://www.drupal.org/documentation/modules/book

How to do Something in DrupalWhat can my court use for internal and external manuals?

VIDEO HOSTING AND EMBED OPTIONS

• Use Embed code offered by most video services including YouTube, Vimeo, etc.• AO video hosting

• Contact Cary Casola — [email protected]

Example:http://www.orb.uscourts.gov/ecf‐online‐traininghttp://www.nceb.uscourts.gov/pro‐se‐videos

Other Considerations:• Captivate interactive training videos need to be hosted on an external server• Upload mp4 or video file in Drupal

Resources:Embedding Video Content: http://webtoolbox.ao.dcn/documentation/node/1108

Can the hosted solution display video? What about FTP for download/upload?


ENABLE WEBFORM AND CAPTCHA MODULE

Example:http://www.mssp.uscourts.gov/contact

Other Considerations:Need detail analysis on responses? Use a third‐party solution like SurveyMonkey or Google Forms.

Resources:Drupal Documentation: https://www.drupal.org/documentation/modules/webform

Our court needs a way for people to send us information? What should we use? What about email spam?


Agenda



• Customer Service Offering• Future Enhancements and Collaboration Opportunities• How to Do Something in Drupal

• Content Quality & Display Considerations

Content Quality & Display Considerations

Mysterious RSS Icon Block Quality

Font Colors/Size

Images: Quality, Aspect Ratio, Accessibility

There is nothing wrong with this picture however there is a blur factor.

Use original source and crop and try to avoid going small to big.

An important aspect of color on the Web for both low vision and colorblind users is sufficient contrast between foreground (text or graphics) and the background.

Toolbox ContactsDocumentation Site & Issue Trackerhttp://webtoolbox.jdc.ao.dcn/

Team Email Address:[email protected]

AO Office of Public AffairsBeth Grabo 202‐502‐2605James Davison 202‐502‐2347 Emily Poland 202‐502‐3026Jorge Vasquez 202‐502‐2617

Court‐AO TDY ‐ CACBKimberly Rubal 213‐894‐5741

court website toolbox ncbc/fcca conference august … toolbox presentation... · court website...

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