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    Format No. QSP/7.1/01.F01

    \Issue No.04 Rev. No 3 Dated: Jan 25, 2010

    UNIVERSITY OF PETROLEUM & ENERGY STUDIESCollege of Legal Studies

    Dehradun

    COURSE PLAN

    Program : INT. BBA + LLB

    Course : CORPORATE LAW

    Semester : IV

    Session : January 2012 to May 2012

    Batch :

    Subject Code :

    No. of credits :

    Subject : MARKETING MANAGEMENT

    Prepared by: Dr. Vipul jain

    Email: [email protected]

    Approved By

    _________________________ _______________________HOD Dean

    UPES Campus Tel : +91-135-2261090/91Energy Acres Fax : +91 135- 2694204P.O. Bidholi, Via Prem Nagar Web : www.upes.ac.inDehradun -248 007 (U K)

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    COURSE PLAN

    A. LEVEL OF KNOWLEDGE REQUIRED

    Graduate from any discipline with a will to learn.

    B. OBJECTIVES

    a) Understand marketing & its application

    b) To be able to assess the Marketing planning & its process

    c) To be able to understand the concept of Idea generation, its delivery & fulfillment.

    C. COURSE OUTLINE

    Module 1: The concepts of Marketing.

    Module 2: Market segmentation & Consumer behavior.

    Module 3: Product policy.

    Module 4: Pricing.

    Module 5: Channels of Distribution.

    Module 6: Promotional mix

    PEDAGOGY

    Interactive approach during the study. Students shall be directed in advance to preparethe topics for discussion in the class)

    Important Note (For a case session) Students who have not prepared the case willNOT be allowed to enter the class, and will be marked Absent.

    Work in small groups and personalized teaching(Student counseling, tutoring, and individual projects/ assignments, exercises)

    Pedagogical Tools:

    y Lectures

    y Presentations (Individual/Group)

    y Case StudyVideo cases

    y Critical Thinking Exercises (CTEs)

    y Role Play.

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    D. COURSE COMPLETION PLAN

    Lectures: 3x 1 = 3 hrs per week.

    Total Mandatory Contact Hrs = 36

    E. EVALUATION & GRADING

    Description Marks Schedule

    1. Internal Examination 30 Detailed Below

    2. Mid term Exam 20 Academic Calendar

    3. End term Exam 50 Academic Calendar

    Internal Assessment: Marks 100 (shall be done based on the following):i) Home Assignment : With in 1st weekii) First Component : Individual Assignment (Written/

    presentation) 3rd week from the start of thecourse

    20% weightage

    iii) Second Component : Group Project on specific topic(Case presentation /Viva- voce)two week before mid semesterExam

    40% weightage

    iv) Third Component :

    CaseAnalysis/GD/RolePlay/ManagementGame/ Presentation/Simulation/ResearchPaperTwo weeks before end semester Exam

    20% weightage

    v) Written Test : Two tests20% weightage

    Class Tests : Class Tests containing short theory questions to ascertain that whether thestudents could understand the basic concepts or not. (15 to 30 Minutes)

    Syndicate Sessions & Assignments: Syndicates will be held dividing the class intonumber of batches for conducting case studies/Role Plays etc. Cooperation among thestudents is encouraged and the students must try the home work/assignments individually.

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    And the individual effort is necessary for an effective communication strategy, which isessential to good exam performance and to successful professional practice later on.Solutions must be neat and well written.(Marks will be deducted for messyassignments/tests/exam. (Unreadable work will not be graded). Late assignments will notbe accepted (mark of zero). The selected topics from the Units/ Chapters from the textbooks and the other reference books will be given for assignments.

    Important Note All the assignments will be submitted through Moodle only.

    Mid-Sem Examination: Marks 20Mid- Sem examination shall be of two hour duration and shall be a combination of Objective,short questions and CTEs. Mid semester examination will be theory:practical::20:80

    End-Sem Examination: Marks 50End-Sem examination shall be of three hours duration. The examination paper shall haveobjective & theory questions, short and long numerical problems.

    As regards to Class tests, Mid-Term, and End Sem Examinations, UPES Examination Rules

    and Regulations as mentioned in Student Bulletin apply.

    AttendanceStudents are required to have minimum attendance of 75% as per the norms mentioned inthe Student Bulletin.

    UPES attendance norms apply as to attendance.

    Cell Phones and other Electronic Communication Devices: Cell phones and otherelectronic communication devices are not permitted in classes, Tests or the Mid/FinalExamination. Such devices MUST be turned off in the class room.

    E-Mail and LMS: Each student in the class should have an e-mail id and a pass word toaccess the LMS system regularly.

    Important instructions for usage of LMS (My Moodle)

    1. Date of conducting class tests, guest lectures, syndicate sessions etc. to the class willbe transmitted via LMS. All the teaching resources will be strictly shared on moodleonly.

    2. No hard copy of the assignment will be given. Assignment submission, and evaluationwill be strictly through moodle. The system will automatically close the assignmentafter the last date/time and will accept no further assignment. This is redundant of

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    human input, so the student may not reach the Professor withrequests/applications/recommendations for acceptance of assignment after the duedate

    3. All off the class Academic communication between the Professor, and thestudent will be strictly through Moodle only. Only in genuine emergencies the

    student can call up The Professor on his cell number.

    4. WARNING A moodle id of student not accessing LMS for more than 14 days willautomatically be deactivated, and the student will have to reenroll for the virtualclass again after having a permission from the Professor.

    5. Usage of moodle is not a factor that will be awarded marks in internal assessment, asusage of LMS is a basic requirement to be a student of this class.

    6. The Professor will provide basic training to the students on usage of LMS.

    F. DETAILED SESSION PLAN

    DETAILED SESSION PLANOUT

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    Sessions Topic References Pedagogy

    1

    Concepts of marketing

    Scope of marketing

    Kotler, Armstrong, Principlesof Marketing, p 6-15

    y Power Point

    Presentationy Discussion

    2.

    marketing environment

    Internal & External

    Kotler, Armstrong, Principles

    of Marketing, p 68-71

    Case 1: The case of the

    cell phone Industry

    3. Demographic, political, legal,Kotler, Armstrong, Principlesof Marketing, p 72-79

    Powerpoint Slides

    Discussion

    4. Economic, Cultural, Social, NaturalKotler, Armstrong, Principles

    of Marketing, p 80-85

    Powerpoint Slides

    Discussion

    5

    Segmentation

    Tapan K Panda, Marketing

    management, p 232-248

    Class discussions

    Slides

    Critical Thinking Exerc

    1(discussed in class by The Prof

    Assignment Null (Critical Thinking Exercise 1)

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    6Positioning, concept & Issues

    USP

    Tapan K Panda, Marketing

    management, p 257-261

    .

    Lecture

    Classroom Discussion

    Critical Thinking Exerc

    2.

    Case 2: The case of Tita

    watches

    Assignment 1 (Critical Thinking Exercise 2)

    (Refer moodle for dates/credits)

    7Consumer behavior

    Tapan K Panda, Marketing

    management, p 181-188Group presentation

    Case 3: Fremco Corpora

    8.

    Product policy

    Layers & features

    Tapan K Panda, Marketing

    management, p 273-275Slides

    Class exercises

    9

    Classification of products Tapan K Panda, Marketing

    management, p 276-279

    Slides

    Role Play

    10 Product mix decisions

    Tapan K Panda, Marketing

    management, p 280-285

    Slides

    Class discussion Group

    Case 4: Product

    Management- A case ofAmul

    11

    Product life cycle

    Tapan K Panda, Marketing

    management, p 337-343

    Slides

    Class Discussion

    Role Play

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    12

    Strategies of PLC

    Tapan K Panda, Marketing

    management, p 342-345

    Slides

    Class Discussion

    Case 5: The case of scis

    Assignment 2. (Critical Thinking Exercise 3)(Refer moodle for dates/credits)

    13 BLANK Session.

    For Revision and Clearing

    Doubts, for any student who

    has been absent in any

    session.

    Discussion on Critical

    Thinking Exercise 3

    14 Brand decisionRajan saxena, marketing

    management, p 289-297

    Slides

    Discussion

    15

    Brand awareness

    Brand association

    Rajan saxena, marketing

    management, p 299-302Slides

    Class discussions

    QUIZ On line quiz on LMS (Check Moodle for deta

    16.

    Pricing

    Significance of pricing

    Pricing objectives

    Ramaswamy, Namakumari,

    Marketing management, p

    511-513

    Slides

    17

    Pricing methods

    Competition oriented pricing

    Cost based pricing

    Ramaswamy, Namakumari,

    Marketing management, p

    515-518

    Discussion

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    18. Pricing to value

    Product line pricingRamaswamy, Namakumari,

    Marketing management, p

    519-520

    Power Point Slides

    Video case

    MID TERM EXAM

    19.

    Tender pricing

    Affordability based pricing

    Ramaswamy, Namakumari,

    Marketing management, p

    521-523Powerpoint Presentation

    20New product pricing strategies

    Kotler, Armstrong, Principles

    of Marketing, p 371-372

    Presentation by Student

    Groups

    Case 6: Developing a

    Pricing Strategy for Clin

    All Clear

    21

    Price changes

    Initiating price changes

    Kotler, Armstrong, Principles

    of Marketing, p 381-383D

    iscussion

    22.

    Distribution channel

    functions

    Kotler, Armstrong, Principles

    of Marketing, p 395-397

    Classroom discussion.

    Case 7 : The case of As

    paints

    23 Channel design decisionsKotler, Armstrong, Principles

    of Marketing, p 406-410

    Powerpoint Presentation

    Discussion

    Lecture

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    24.

    Selecting channel members

    Motivating

    Kotler, Armstrong, Principles

    of Marketing, p 411-412Presentation by student groups

    25 Physical distribution

    Kotler, Armstrong, Principles

    of Marketing, p 413-414

    26

    27

    Warehousing & Inventory

    Placing products

    Store retailing

    Kotler, Armstrong,

    Principles of Marketing, p

    415-419

    Kotler, Armstrong, Principles

    of Marketing, p 428-436

    Kotler, Armstrong, Principles

    of Marketing, p 436-443

    28

    29

    Non store retailing

    Types of wholesalers

    Kotler, Armstrong, Principles

    of Marketing, p 450-454

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    30

    31

    32

    33

    34

    35

    36

    Promotion mix

    Advertising

    Types of advertising

    Sales promotion

    Demonstrations

    Trade fairs

    Sales management

    Sales force

    Publicity

    Tapan K Panda, Marketing

    management, p 549-554

    Tapan K Panda, Marketing

    management, p 557-568

    Tapan K Panda, Marketing

    management, p 574-578

    Ramaswamy, Namakumari,

    Marketing management, p

    563-571

    Ramaswamy, Namakumari,

    Marketing management, p

    574-576

    Ramaswamy, Namakumari,

    Marketing management, p

    579-589

    Tapan K Panda, Marketing

    management, p 596-606

    Case 8: Airtel-The storytell through a tale

    Total Lectures 36 (One Hour each.)

    Total Contact Hrs 36 x 1 = 36

    Note: All the cases mentioned above are provided in Appendix A of this course pack.All the Assignments mentioned above are provided in Appendix B of this course pack

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    G. SUGGESTED READINGS:

    H :1 (a) TEXT BOOKS: (APA Style)

    y Kotler, Armstrong, Principles of marketing, New Delhi, PHI [Prime Text]

    y Ramaswamy, Namakumari, Marketing management, New Delhi, Macmillan-2007

    (b) RESOURCE BOOKS

    y Tapan K Panda, Marketing management, New Delhi, Excel Books-2008

    y Rajan saxena, Marketing management, New Delhi, McGraw-Hill-2009

    H :2 REFERENCE BOOKS: (APA Style)

    George E. Belch & Michael A. Belch, Advertising and promotion, New Delhi,McGraw-Hill

    H.3 CASE STUDIES (Title, Module No. and Session No. may be mentioned)

    Case No. Module No. Session Title

    1. Module 1 Session 2 The case of the cell phone Industry

    2. Module 1 Session 6 The case of Titan watches

    3. Module 2 Session 7 Fremco Corporation4. Module 3 Session 10 Product Management- A case of Amul

    5. Module 3 Session 12 The case of scissors6. Module 4 Session 20 Developing a Pricing Strategy for Clinic All Clear

    7. Module 5 Session 22 The case of Asian paints8. Module 6 Session 32 Airtel-The story to tell through a tale

    Note :All the cases are provided in Appendix A.

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    All the video cases will be given on physical storage media, as they are too

    voluminous to be posted on LMS

    H.4 WEB SOURCES:

    Students will be informed as the course progresses upon specific topics available on theworldwide web

    H. 5 further readings

    1. The Economic times (News paper) - It is mandatory for every student to read itregularly as it contains all the vital information regarding market. Students areparticularly advised to read The economic times of Wednesday (Brand Equity

    Supplement).

    Instructions

    a) Students need to submit individual assignment and then make a presentation (max. 7minutes)(Details are given along with assignment topics)

    b) All students will be divided in groups comprising of 5 students in each group and begiven a relevant topic. Each group will prepare the case, and present it in relevantsessions.

    c) Viva-voce would be conducted for those groups for case analysis, if adequate time forpresentations is not there.

    d) Students are expected to read the concerned sessions contents in advance beforecoming to the class.

    e) The session will be made interactive through active participation from students. Theentire session will be conducted through question-answer, discussion, current practices,examples, problem solving, Brain storming activities, role plays, group discussions andpresentations etc.

    f) The case would be given to selected groups (Presenting and Critiquing Groups) whomay be asked to analyze the case/present their views and defend the queries. But theentire class is expected to be prepared for the same and participate in case discussion.

    g) Students are expected to refer to books on marketing other than the text book. They

    need to go through the websites mentioned in the course plan and may be asked forBook Reviews or Abstract presentation on selected relevant topics from referred

    journals/ business magazines HBR/Vikalpa/Indian Management/ Business India/Business World etc.

    h) All schedules/announcements must be strictly adhered to.

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    Appendix - A.Index of Cases.

    CaseNo.

    Title

    1. The case of the cell phone Industry

    2. The case of Titan watches

    3. Fremco Corporation

    4. Product Management- A case of Amul5. The case of scissors

    6. Developing a Pricing Strategy for Clinic All Clear

    7. The case of Asian paints

    8. Airtel-The story to tell through a tale

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    Appendix BIndex of Assignments.

    Assignment No. Name

    Null Assignment (To be solved in class) Critical Thinking Exercise # 1

    Assignment 1 Critical Thinking Exercise # 2

    Assignment 2 Critical Thinking Exercise # 3

    Assignment 3 Critical Thinking Exercise # 4

    Assignment 1 Students (in group) will present a video case in class related to theTopic of their subject

    Assignment 2 Each student will be given a company/brand, the student will berequired to prepare a case on the same

    Assignment 3 Keep a track of the story/article on a particular company/brand in

    The Economic Times (or any other business newspaper). Preparea detailed note on the evolvement & development of the same.

    Note:1. Assignment submission and evaluation will be strictly on LMS only. No

    student will submit hard copy of assignment.

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