courageous mediation

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Copyright 2005 Susanne Terry Do not copy or reprint without permission COMPARISON OF THE ROLES OF THE MEDIATOR AND THE REFLECTIVE DEBRIEFER MEDIATOR REFLECTIVE DEBRIEFER Belief in parties Belief in mediator Self determination is goal Self-determination is goal Ask questions Ask questions Frame Frame Holds a mirror Holds a mirror Parties determine outcome Focus person determines outcome We do not give the answer We do not give the answer Curiosity Curiosity How can I help you? How can I help you? They are the experts They are the experts May share some observations May share some observations Encourages Encourages Builds trust Builds trust Casts doubt Casts doubt Reduces defensiveness Reduces defensiveness Opens the door to options Opens the door to options Opportunity for work at deeper level Opportunity for work at deeper level Invites self revelation Invites self revelation Invites personal growth Invites personal growth Encourages careful analysis Encourages careful analysis It’s not my problem It’s not my problem You did it You did it Never works harder than parties Never works harder than parties

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Friday, October 11, 2013 10:30am - 12pm Mediators, like other professionals, often describe our mediations in terms of what we did, how parties were acting, or what our strategy was. The choices we made in any given mediation may have been the right ones, but we often don't fully understand why we made them, and how those practice decisions affected the parties and the course of the mediation. This workshop invites participants to consider moving beyond the simple or more obvious explanations about why we chose to think or do something in a mediation (often calling it "intuition") and do the difficult work of looking more closely at some of our fundamental beliefs and how those beliefs act as lenses or filters that influence our work. We will examine the role of cognitive dissonance in the mediator and explore ways that the mediator can better prepare to manage situations in which it might happen. This session will use demonstration, reflection, discussion and presentation.

TRANSCRIPT

Page 1: Courageous mediation

Copyright 2005 Susanne Terry Do not copy or reprint without permission

COMPARISON OF THE ROLES OF THE MEDIATOR AND THE REFLECTIVE DEBRIEFER

MEDIATOR REFLECTIVE DEBRIEFER

Belief in parties Belief in mediator

Self determination is goal Self-determination is goal

Ask questions Ask questions

Frame Frame

Holds a mirror Holds a mirror

Parties determine outcome Focus person determines outcome

We do not give the answer We do not give the answer

Curiosity Curiosity

How can I help you? How can I help you?

They are the experts They are the experts

May share some observations May share some observations

Encourages Encourages

Builds trust Builds trust

Casts doubt Casts doubt

Reduces defensiveness Reduces defensiveness

Opens the door to options Opens the door to options

Opportunity for work at deeper level Opportunity for work at deeper level

Invites self revelation Invites self revelation

Invites personal growth Invites personal growth

Encourages careful analysis Encourages careful analysis

It’s not my problem It’s not my problem

You did it You did it

Never works harder than parties Never works harder than parties

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