council of members - southwark ccg...as local care networks. •set contracts on the basis of...
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Council of Members
14 October 2015
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Minutes of last meeting:
May 2015
Dr. Richard Proctor, Council of Members Chair
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Launch of Election Process:
Council of Members
Chair and Deputy Chair
Malcolm Hines, Chief Financial Officer
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CoM Chair and Deputy Chair Elections
• The current terms of appointment for the Council of Members Chair and Deputy have
now expired.
• We need to agree an election process to enable the new Chair and deputy to be
elected for the January 2016 meeting.
• It is proposed this would be for a period of one year. This is for agreement tonight.
• Each practice will have one vote, giving 44 possible votes in total for each post.
• We will set up a simple but secure voting process online.
• The Chair and Deputy Chair will both be elected by gaining the greatest number of
votes cast, for that position.
• There will be a selection process, which will involve an interview with Southwark CCG
Governing Body Lay Members.
• We would request that colleagues wishing to be considered for these roles supply a
personal statement of no more than 500 words by the end of October 2015. The
process and format will be laid out on the members zone website shortly. Previous
post-holders may reapply.
• We will then run the voting process for those who have a satisfactory selection
interview, and announce the outcome of elections before Christmas.
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Questions and answers
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Setting out our forward plan
and local commissioning
intentions
Mark Kewley, Director of Transformation and Performance
Dr. Jonty Heaversedge, Chair, Southwark CCG
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1. Understand the
population and establish
priorities for action
2. Understand what
providers of services can
do to address those
priorities
3. Understand what effect
services have had on
making a difference to
people’s lives
Our job is to plan for our local population, support providers to
respond, and to monitor the overall effect on health outcomes
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We need a new plan
• Understanding what it is like now
• Prioritising areas for improvement
Section 1
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• On a daily basis the local system achieves amazing things, but the system as a
whole can and should improve
• There is definitely a real financial challenge but our desire for change is not driven by
‘cost saving’: we would need to radically improve the health and social care
system even if money was no object
• Part of the problem is the historic way that
we arrange budgets and the way we contract
with GPs, hospitals, social care services
and other providers in the system. This
makes it too hard for people to work together
and too often makes people think about what
they provide, rather than what a person needs
• Southwark CCG and Southwark Council are going to set out a plan to
change the way we use our resources so that these problems are reduced.
This will mean shaping our budgets and contracts around populations rather than
providers.
Great people work in health and care services but we need a new
plan of action to change how the system works as a whole
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• Bring together health and social care budgets with funding allocations based on
populations and their needs, rather than providers and historical arrangements.
• Commission contracts which cover all the health and care needs for ‘segments’ of the
population (e.g. people with serious mental illness). Stop commissioning healthcare
‘episodes’ or ‘activities’ from providers.
• Stop commissioning from individual providers and start commissioning from
groups/networks or multi-specialty (integrated) organisations. We are referring to these
as Local Care Networks.
• Set contracts on the basis of improving peoples’ outcomes. This means working very
differently to engage patients, specify the right outcomes and then collect the data to
monitor contracts – this is outcomes-based commissioning.
• Play a more active role in supporting the development of new organisations that
are capable of serving the health needs of defined population segments. This should
also stimulate greater innovation.
This means fundamentally changing how commissioners use
budgets and how providers and people work together
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Emphasize populations rather than
providers
Focus on total system value rather
than individual contract prices
Focus on the ‘how’ as well as the
‘what’
We are changing the way we work and commission services so that we:
Arranging networks of services
around geographically coherent
local communities
Moving away from lots of separate
contracts and towards population-
based contracts that maximize
quality outcomes (effectiveness
and experience) for the available
resources
Focusing on commissioning
services that are characterized by
these attributes of care, taking into
account people’s hierarchy of
needs
Key concepts: we will focus on delivering high value for the Southwark
population taking into account people’s hierarchy of needs
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Maslow’s hierarchy of needs
Biological and Physiological needs Air, food, drink, shelter, warmth, sex, sleep
Safety needs Protection from elements, security,
order, law, stability, freedom from fear
Social needs Friendship, intimacy, affection and love
Esteem needs Achievement, mastery,
independence, status,
self-respect, respect from others
Self
Actualization
needs
Key concept: Resourceful communities and high value health and social
care services help people to meet a variety of needs
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• Resourceful communities help people to
meet needs that are higher up the
hierarchy
• Meeting these needs creates wellbeing and
reduces the likelihood of many socially
determined health and social care needs
• This is how we can support people to
flourish
• Good health and social care services
recognise people’s various needs and
help to address all of them
• The best service also recognise people’s
esteem needs and help them to develop
independence and mastery, particularly
when dealing with long term conditions
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In future funding will go to providers who work in integrated ways
• Co-designing specific
improvements
• Supporting providers
to implement them
Section 2
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Our local commissioning intentions are informed by national,
regional and sub-regional plans
National
England Regional
London Sub-regional
Southeast London
Commissioning intentions for Southwark CCG
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We are working towards a system that addresses the most basic
and the most specialist needs as one joined up care system
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In practice we are focussing on six themes of work, each of which
have been co-produced with citizens and professionals
• Focus on accessible care, proactive care and coordinated care,
within Local Care Networks (taking into account the PMS review
and a move towards greater collaborative working)
• Focus on reducing variation, improving diagnostics, elective
care centres and pathway reviews in urology, neurosurgery,
nephrology, gynaecology and dermatology
• Focus on targeted wellness, assessment of risk and assignment
(to local community/LCN team or high risk team), access to acute
assessment, and better transitions of care
• Focus on primary prevention and wellness, integrated
community teams, extended GP hours, short stay units,
planned care pathways, and supported transitions
• Focus on London Quality Standards, access in primary care,
specialist advice and referral, improved 111 and LAS onward
referral, a single front door to ED, and better MH interface
• Focus on primary prevention and early detection, treatment
through networked centres, supporting survivorship and
ensuring consistent planning and coordination at the end of life
Transforming primary and
community care
Transforming
planned care
Transforming urgent and
emergency care
Transforming
maternity care
Transforming care for
Children and Young People
Transforming
cancer care
Th
ese
prio
ritie
s c
ove
r b
oth
me
nta
l a
nd
ph
ysic
al h
ea
lth
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Systems need disruption and support to make change
happen efficiently and effectively
Energy in:
Disruption in the
system
Catalysis:
Stabilise the transition:
• Federations and LCNs
• Sharing and learning (CEGs)
• Workforce development
(CEPNs)
• Informatics development
(LUCR)
• Funding (PMS / PHM etc.)
• Estates
This isn’t rocket science…it’s harder than that!
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Key concept: over time we are developing better ways to work
together which is good for citizens, care staff and commissioners
What this mean
for me as a… Traditional models [Small molecules] Working as isolated units
More integrated working [Small
cells] Working as small joined-up teams
Accountable care [Living system] Working as a dynamic and complex system
…service user • Sometimes services are good, sometimes
they are not, it’s a bit of a lottery
• I feel looked after in an emergency but at
other times I’m left confused and
disempowered
• I have to fit around the system and it’s
inconvenient
• I know more about what is going on
• Clinicians know more about what has
happened in my care
• People ask me about what I need
• I’m feeling more confident about how to live
well, and what to do when I start to feel like
I’m getting unwell
• I feel in control of my life and the care I
receive, and I know what’s going on
• Professionals work together to support me
• The little but important things are thought
about
…staff member • I’m isolated with little opportunity to work in a
team
• I’m frustrated at the lack of coordination
• There is little opportunity to sort things out
creatively, at the root of the problem
• I get help from others when confronted with
complex situations
• I’m developing new relationships and
connections
• I can sort out the things that count
• I feel part of a team and I am learning new
things that make me feel more confident in
what I do
• I feel I’m able focus on the things I’m good at
and let others do what they are good at
…commissioner • I try to take responsibility for detailed
pathway design
• I focus on the transactional rather than the
transformational
• I can spend more time thinking about what
people actually want from services
(outcomes) rather than just tracking inputs,
targets and expenditure
• I spend my time looking at whether we are
really delivering quality outcomes for people
for the funding we have. I can see the wood
for the trees
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Key concepts: we will align incentives across the system now, and use
2016/17 to develop a population-based approach for one client group
Developing additional contracts to cover other
populations
• The major contracts in the system include a
shared system-wide performance measure /
objective
• Available non-recurrent ‘transformation’ monies
are used to fund priority projects to integrate the
system
Making sure
different contracts
cohere
Q3
2015/16
Q4
2015/16
Q1
2016/17
Q2
2016/17
Q3
2016/17
Q4
2016/17
Q1
2017/18
Q2
2017/18
Q3
2017/18
Q4
2017/18 …
• For a defined population (e.g. people with
Severe Mental Illness) there will be a very
different capitated contract delivered through an
accountable network of providers
Developing a genuinely integrated contract and
service model for a chosen population
Developing better information systems and analytics to understand our population and value across the system
Over time all
sections of the
Southwark
population will
be covered by
these
arrangements
Developing additional contracts to cover other
populations
Developing additional contracts to cover other
populations
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Questions and answers
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• We want to hear your thoughts about the outline commissioning
intentions
• On each table there is a more detailed description of the key
features of the models we are trying to commission
• You have a CCG lead on your table to facilitate discussions
1. What are the strengths of the proposed
approach?
2. Are there any significant gaps?
3. What are the main considerations to
keep in mind when commissioning
this pathway: how can we make it
work in practice?
Section 3
What do you think?
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Update on CCG
Financial Position
Malcolm Hines, Chief Financial Officer
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Financial Performance Duties as at Month 5
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Notes:
1.The above duties correspond to those reported in Note 42 of the Annual accounts, and represent
the statutory duties of the CCG.
2.To support the delivery of the above, an in-year QIPP programme of £7,982k has been established.
QIPP monitoring information is included later in this report.
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CCG Programme Budget Summary: M5 2015/16
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CCG Programme Budget Summary: M5 2015/16
• The acute position shows a slight favourable year to date (YTD) position that is forecast
to worsen slightly over the remainder of the year to a breakeven position. The worst
case scenario forecast for Acute is nearly £5m adverse and assumes the outturn for
King’s College Hospital NHSFT and Guy’s & St Thomas’ NHSFT will exceed the
contract tolerance and will therefore result in adverse variances.
• The running cost allocation is separate from the Programme budget and is monitored
separately. Running costs are currently underspent by £126k at Month 5. This mainly
relates to un-utilised budget for contract management. Contract variations that were
expected at the time of budget setting are now no longer expected to occur in the
current financial year.
• Programme Budgets are achieving overall planned levels at Month 5, achieving the
planned surplus level of £3,032k (expected to achieve £7,277k at year end).
• Total QIPP savings plans of £8,166k are in place for 2015/16. In order to achieve the
plans, an investment of £184k on Acute schemes has been made. This leaves the net
QIPP value at £7,982k which is forecast to be delivered in full in 2015/16.
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King’s College Hospital
CQC Inspection
Gwen Kennedy, Director of Quality and Safety
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King’s College Hospital CQC Inspection
The CQC Inspection visits of KCH took place from 13 – 17 April 2015. The overall CQC
rating of KCH is ‘Requires Improvement’:
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Are services at this trust safe? Requires Improvement
Are services at this trust effective? Requires Improvement
Are services at this trust caring? Good
Are services at this trust responsive Requires Improvement
Are services at this trust well-led? Requires Improvement
Denmark Hill Requires Improvement
PRUH Requires Improvement
Orpington Hospital Good
Each individual KCH site has been given an overall rating:
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King’s College Hospital CQC Inspection
Key CQC findings
• KCH was recognised as a caring organisation, strong on outcomes.
• The main concerns and challenges raised by the CQC were around:
– infrastructure.
– staffing & training.
– consistency of documentation, protocols and processes.
– access to records (PRUH).
– responsiveness to complaints.
These are all issues that the CCG are aware of through the CQRG and many of
these areas already have action plans in place.
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Question and Answers of
the CCG Governing Body
Dr. Richard Proctor
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Any Other Business
Dr. Richard Proctor
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Close