cost and aid strategies: how to maximize results at your higher education institution

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Hanover Research SERVICES OVERVIEW Solutions for Manufacturing Cost and Aid Strategies: How to Maximize Results for Your Institution May 8th, 2013 2:00 EDT

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Presenting insights into two key components of student choice, this webinar kicks off Hanover Research's 2013 Achieve Growth series for higher education executives. The first of five webinars dedicated to growing and sustaining enrollment, this webinar will present methodologies you can use to determine an optimal cost and aid strategy for your institution. What you'll learn during this segment: • How to determine student responsiveness to tuition cost, net cost, and aid at your institution compared to your competitors • Understanding of tools such as tuition cost sensitivity, net cost sensitivity, and tuition discounting benchmarking • Impacts of selected strategies on specific student populations • Lessons learned from the use of cost and aid strategies from two Hanover Research partners, providing both a public and private institution's perspective E-mail [email protected] or visit www.hanoverresearch.com for more information.

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Page 1: Cost and Aid Strategies: How to Maximize Results at Your Higher Education Institution

Hanover Research SERVICES OVERVIEW Solutions for Manufacturing

Cost and Aid Strategies: How to Maximize Results for Your Institution

May 8th, 2013 2:00 EDT

Page 2: Cost and Aid Strategies: How to Maximize Results at Your Higher Education Institution

Cost and Aid Strategies: How to Maximize Results for Your Institution

Questions: Please use the Q&A pod located at the bottom of your screen Audio: Participants can choose to use the microphone and speaker capabilities through their computer or phone. Please call into the telephone conference line if you’d like to use the audio through your phone. +(877) 273-4202; Access Code: 4705008 Audio problems: Please email [email protected] or call (434) 220-1687.

Recording: All webinar registrants will be emailed a link to access the recorded webinar and additional materials.

Introduction

Page 3: Cost and Aid Strategies: How to Maximize Results at Your Higher Education Institution

Cost and Aid Strategies: How to Maximize Results for Your Institution

During today’s webinar, we will cover the following topics: A discussion of tools such as tools such as tuition cost sensitivity, net

cost sensitivity, and tuition discounting benchmarking Presenter: Dr. Harry Hellenbrand, California State University- Northridge Presenter: Mr. Game Quan, Claremont School of Theology Q&A

Outline

Page 4: Cost and Aid Strategies: How to Maximize Results at Your Higher Education Institution

Cost and Aid Strategies: How to Maximize Results for Your Institution

Tuition elasticity Definition of tuition discounting The use of tuition discounting in higher education Advantages and disadvantages of tuition discounting Tools to use to develop a tuition discounting strategy

Introduction to Tuition Discounting and Other Aid Trends

Page 5: Cost and Aid Strategies: How to Maximize Results at Your Higher Education Institution

Cost and Aid Strategies: How to Maximize Results for Your Institution

Tuition Elasticity Formula

Higher education tuition is relatively inelastic Importance for higher education institutions to measure tuition

elasticity correctly

Tuition Elasticity

Page 6: Cost and Aid Strategies: How to Maximize Results at Your Higher Education Institution

Cost and Aid Strategies: How to Maximize Results for Your Institution

The Chronicle of Higher Education defines tuition discounting as: “The difference between what students are actually paying to attend an

institution and its sticker price.”

Definition of Tuition Discounting

Page 7: Cost and Aid Strategies: How to Maximize Results at Your Higher Education Institution

Cost and Aid Strategies: How to Maximize Results for Your Institution

Tuition freezes Tuition reduction Tuition elimination Fixed tuition guarantee Replacing loans with grants Public university price matching Fast-track degree programs Job guarantee Four year graduation guarantee

Common Aid Strategies in Practice

Page 8: Cost and Aid Strategies: How to Maximize Results at Your Higher Education Institution

Cost and Aid Strategies: How to Maximize Results for Your Institution

Allows private colleges to address student need Increases student diversity Increases enrollment

Advantages of Tuition Discounting

Page 9: Cost and Aid Strategies: How to Maximize Results at Your Higher Education Institution

Cost and Aid Strategies: How to Maximize Results for Your Institution

Reduces student accessibility and affordability Shifts funds from instructional and student services Increases financial risk exposure for smaller institutions

Consequences of Tuition Discounting

Page 10: Cost and Aid Strategies: How to Maximize Results at Your Higher Education Institution

Cost and Aid Strategies: How to Maximize Results for Your Institution

Some institutions are choosing to lower both the discount rate they provide to students and the “sticker price” for full tuition and fees.

Though the overall revenues should remain the same, the primary issue of concern in this scenario is whether an institution which lowers its tuition will be perceived as less prestigious or of lower quality by prospective students

Comparing Tuition Cutting to Tuition Discounting

Page 11: Cost and Aid Strategies: How to Maximize Results at Your Higher Education Institution

Cost and Aid Strategies: How to Maximize Results for Your Institution

Determining when to lower the sticker price The institution needs to be significantly under enrollment goals Will work best when most students are receiving institutional grant aid

at or in excess of the amount of the planned tuition discount When reducing aid for a specific sub-population, the subpopulation

should be a large group though your institution currently enrolls only a small “share” of that population

Determine price elasticity

Tools to Use to Develop a Tuition Discounting Strategy

Page 12: Cost and Aid Strategies: How to Maximize Results at Your Higher Education Institution

Cost and Aid Strategies: How to Maximize Results for Your Institution

Dr. Harry Hellenbrand, Provost and Vice President for Academic Affairs at California State University-Northridge

Presenter

Page 13: Cost and Aid Strategies: How to Maximize Results at Your Higher Education Institution

Cost and Aid Strategies: How to Maximize Results for Your Institution

Mr. Game Quan, Vice President For Business Affairs And Chief Financial Officer at Claremont School of Theology

Presenter

Page 14: Cost and Aid Strategies: How to Maximize Results at Your Higher Education Institution

Cost and Aid Strategies: How to Maximize Results for Your Institution

A Failed Proposal to Reduce Tuition Rates

Gamward C. Quan Vice President for Business Affairs

Chief Financial Officer Claremont School of Theology

May 2013

Page 15: Cost and Aid Strategies: How to Maximize Results at Your Higher Education Institution

Cost and Aid Strategies: How to Maximize Results for Your Institution

President Obama in the 2012 State of the Union Address Called Out the Crisis in Student Costs in Higher Education High Tuition Costs Rising Student Debt Economic Return (Jobs)

Shift of Federal Student Support to Undergraduate Education Total Student Debt Exceeds Total Credit Card Debt

Current National Situation

Page 16: Cost and Aid Strategies: How to Maximize Results at Your Higher Education Institution

Cost and Aid Strategies: How to Maximize Results for Your Institution

Emphasis on Full-Time, Bricks-and-Mortar Programs Tuition Rate Increases Have Outpaced the Growth of the Scholarship

Endowment High Tuition + High Discount (Scholarships) is not Manageable without a

Paying Student Population This is an Unsustainable Model

The CST Situation

Page 17: Cost and Aid Strategies: How to Maximize Results at Your Higher Education Institution

Cost and Aid Strategies: How to Maximize Results for Your Institution

Higher Levels of Undergraduate Student Debt Already in Default on Prior Undergraduate and Graduate Student Debt Students Borrow More Than Direct Education Cost to Cover Living

Expenses Bricks-and-Mortar Programs Require Relocation Full-Time Programs Limit Employment Opportunities

Crisis for Students

Page 18: Cost and Aid Strategies: How to Maximize Results at Your Higher Education Institution

Cost and Aid Strategies: How to Maximize Results for Your Institution

Eliminate the Artifice of Tuition Discounting Prospective Students Will Immediately Understand the Cost of

Attending CST (no waiting for scholarship offer to determine “real” cost) Reduces Student Borrowing Allows Scholarship Cash to Buy More Tuition Units Increases Transparency for the Student

(Failed) Proposal: Reduce the Gross Tuition Rate

Page 19: Cost and Aid Strategies: How to Maximize Results at Your Higher Education Institution

Cost and Aid Strategies: How to Maximize Results for Your Institution

Students Expect to Receive Scholarships Scholarships are Honors They Earn Expect Custom, Flexible Pricing Based on Individual Needs and

Requirements Donors Like to Give Scholarships Tuition Price is an Indicator of Quality The Few Schools that Did Attempt Gross Tuition Reduction Abandoned

Their Experiments within a Very Few Years due to Competition

The Reality

Page 20: Cost and Aid Strategies: How to Maximize Results at Your Higher Education Institution

Cost and Aid Strategies: How to Maximize Results for Your Institution

It is Evident that Tomorrow’s Students Will Need to Work While in School Support a Paying Student Population

More Part-Time Students More Distance Students More Online Students Non-Traditional Schedules

Communication with Fundraising Staff that Unrestricted Gifts are Preferred Over Scholarship Gifts Due to Our 35% Tuition Discounting Cap, Additional Scholarship Dollars

Cannot be Spent Without More Students Scholarships are Often Restricted, Limiting Their Availability and

Effectiveness in Forming the Incoming Class to Current Programs

Actions

Page 21: Cost and Aid Strategies: How to Maximize Results at Your Higher Education Institution

Cost and Aid Strategies: How to Maximize Results for Your Institution

Q&A

Page 22: Cost and Aid Strategies: How to Maximize Results at Your Higher Education Institution

Testing Adobe Connect with Hanover Staff Thank You

Thank you for participating in this Hanover Research webinar. A link to the recording of this webinar will be emailed to you.