“Carving Talent” is an initiative launched by the collective intelligence of a team of

professionals who have excelled in divergent fields of the society and nourish the

common dream of “Refining human potential” with a view to help organizations and

individuals grow and excel in their area of interests through specific knowledge,

skills and competency building Interventions.

“Carving Talent” believes that all the elements that constitute our Society is a “single

unit” and the specific interventions it would be engaging in for the growth and

excellence of human potential must result in refining the Society as a whole for the

harmonious co-existence of the stakeholders of the society, The Human beings.

Though talent constitutes an important ingredient that helps individuals and

organizations to succeed, we at Carving Talent believe that true success can be

achieved only when a talented person acts responsibly and ethically where he is

mindful of what he is doing. We believe that the “intolerance” we see in our society

is actually as a result of the “Trust deficit” arising out of greed which has its genesis

in erroneous or no knowledge and understanding of ethics and mindfulness.

Therefore all the knowledge dissemination and competency enhancement sessions

conducted by CT precedes a “comprehensive assessment test” of the individuals

and situations he works in. The “Assessment” also involves competency mapping of

the person through “Traits” analysis.

We at “Carving Talent” strongly believe that every individual has inherent talent

inside him and therefore has a responsibility towards the other individuals that forms

a family, society and the country as a whole and hence have laid out a frame work

for nourishing the less privileged segments of the society by engaging them for free

knowledge and competency enhancement sessions, be it in the schools, colleges or

in the unorganized sections both in urban and rural areas.

Philosophy

Carving Talent‟s Philosophy resides on the principle of “Value based

Professionalism.” It is as follows:

FAITH, TOLERENCE, GENEROSITY AND MINDFULNESS

FAITH: It is our faith that makes impossible possible. Our determined faith moves

God and that helps us to move mountains and make impassable oceans passable.

TOLERENCE: Our depth and maturity help us to see beyond the surface the deeper

significance of things. By staying connected with our true nature of peace we

remain tolerant in all situations.

GENEROSITY: The “ability to give” and more importantly the “willingness to give”

happen when we see, learn and understand things in totality with an open heart and

when this happens we understand the true nature of love and „purpose‟ for our life in

our heart.

MINDFULNESS: Mindfulness is born inside our Self when we understand FAITH,

TOLERENCE & GENEROSITY and we begin to practice Mindfulness after having

understood the truth that it is neither living in the past nor our desire to live for the

future makes a better future for us, but to it happens only when we live, learn,

understand and apply what we learn in THE PRESENT.

Carving Talent, which is “a unit of value based professionalism,” therefore is the

bridge that leads to having talent and other important ingredients which finally help

the stakeholders to achieve success and follow a life of fulfillment.

Vision

Energised minds, efficient intellect, acquired competency & professionalism to apply

“the carved wisdom” for growth, excellence and wellbeing of all the stakeholders

and that of the Society we live in general.

Mission

To prove that value based professionalism is not a hypothesis.

EXPERTISE

We offer customizing training by developing specific solutions through a collaborative process designed to identify a client's needs, requirements and objectives.

Our focuses

BUSINESS PROCESS IMPROVEMENT

TRAINING & DEVELOPMENT

CONSULTING

RESEARCH & ASSESSMENT

MANAGEMENT EDUCATION

Through years of experience working with different industries, we truly understand the current companies' training needs. Companies no longer needed a theory-based training but a practical training with applicable knowledge.

It is with this in mind that we incorporate to improve the current trend in the industrial training sector. Carving Talent is a catalyst for attaching the missing linkage between the knowledge learned, and the practical work applications, with the ultimate goal of providing a long-term SOLUTION to the company.

We stress on hands on application, real LIVE experiences and FRONT end

technology. We are a Solution-Driven organization with customized program

dedicated to the essence of training and development.

SOME CLIENTS

Some Programme in the Bouquet TRAINING GENERAL MANAGEMENT Strategic Level

MANAGEMENT & BUSINESS STRATEGY FOR LEADERS A myriad of business, management & strategy courses needed by CEO, Directors, Departmental Heads

STRATEGIC EXECUTION

CHANGE MANAGEMENT

EFFECTIVE PROJECT MANGEMENT

LEADERSHIP FOR HIGH PERFORMANCE

BUSINESS STRATEGY WORKSHOP FOR SENIOR MANAGEMENT

TRANSFORMATIONAL LEADERSHIP DURING CHALLENGING TIMES

7 LEADERSHIP SKILLS FOR EFFECTIVE MANAGERS

SALES & MARKETING, PROBLEM-SOLVING CONSULTATIVE SELLING

SELLING COMMUNICATION

RELATIONSHIP SELLING & ATTITUDE HANDLING DIFFICULT CUSTOMERS

CREATIVE MARKETING STRATEGIES

PROBLEM SOLVING & DECESION MAKING

CUSTOMER RELATIONSHIP MANAGEMENT

HANDLING COMPLAINTS AND SERVICES RECOVERY

CREATIVE THINKING AND PROBLEM SOLVING

BRANDING & PRODUCT MANAGEMENT

FUNDAMENTALS OF MARKETING & MARKETING STRATEGY

EXPERIENTIAL TEAMBUILDING Motivate, Move Up and Mould Your Team for Continuous Improvement in teamwork, communication and Productivity

MANAGEMENT RETREATS

EMOTIONAL INTELLIGENCE,

TEAM BUILDING COURSE

STRATEGIC WARGAME -LEADING CHANGE

CONFLICT MANAGEMENT

CULTURAL SENSITIVITY

Tactical Level

LANGUAGE & WRITING Effective Business Writing & Communication programs for Busy Managers and Executives based on specific needs–

ENGLISH FOR FRONTLINERS

TECHNICAL REPORT WRITING

IMPROVING GRAMMAR AND SPOKEN ENGLISH

EFFECTIVE BUSINESS WRITING FOR WORKPLACE

ENGLISH FOR PRESENTATION/ SPEAK WITH CONFIDENCE

BUSINESS MANDARIN FOR BUSY MANAGERS (BEGINNERS-ADVANCED)

BUSINESS PLAN & PROPOSAL WRITING WORKSHOP

MOTIVATION & TEAMBUILDING POSITIVE MENTAL ATTITUDE AT WORKPLACE

INCREASING PRODUCTIVY & EFFICIENCY THROUGH TIME MANAGEMENT

BETTER TEAMWORK AND COMMUNICATION AT WORK

COMMUNICATION & WRITING Effective Business Writing & Communication programs for Busy Managers based on your specific needs– offered in English & Chinese

ADVANCED BUSINESS WRITING & PRESENTATION SKILLS

BETTER GRAMMAR FOR LETTER-WRITING & COMMUNICATION

TRAIN-THE-TRAINER

SALES UPSELLING & COMMUNICATION SKILLS FOR FRONTLINERS

BUILDING A SUPER SALES TEAM

WINNING CUSTOMERS THRU NEGOTIATION, SUGGESTIVE SELLING & CLOSING DEALS

CUSTOMER RELATIONSHIP & SERVICES MANAGEMENT CUSTOMER RETENTION

COMPLAINTS & SERVICE RECOVERY

TURNING COMPLAINTS TO BUSINESS OPPORTUNITIES

WORLD CLASS CUSTOMER SERVICE—FRONT OFFICE

Operational Level

CUSTOMER SERVICES THE X– FACTOR IN DELIGHTING CUSTOMERS

AMAZING CUSTOMERS EXCELLENCE

10 HIGHLY EFFECTIVE SERVICE PRINCIPLES

THE ART OF LISTENING & TELEPHONE SKILLS

TELEPHONE ETIQUETTE & TELEMARKETING

TRAINING TECHNOLOGY OFFICE TOOLS

CORPORATE TRAINING ON NETIQUETTES & MS OUTLOOK

CORPORATE TRAINING ON MS-OFFICE

CORPORATE TRAINING ON ADVANCE MS-WORD

CORPORATE TRAINING ON ADVANCED EXCEL COURSE

CORPORATE TRAINING ON ADVANCE MS-POWERPOINT

CORPORATE TRAINING ON MS-ACCESS

CORPORATE TRAINING ON MS-PROJECT

CORPORATE TRAINING ON OPEN OFFICE

SOCIAL MEDIA INNOVATGION

BUSINESS ANALYTICS DATA ANALYTICS WITH EXCEL

SPSS & MOS

ERP

R & hADOOP

CARVING TALENT’s SPECIALISED INTERVENTIONS

Six Thinking hats

The Six Thinking Hats Workshop is a powerful one day 'hands-on' workshop structured to help business executives break out of their 'thinking ruts.' . A simple and proven technique that provides everyone with the enthusiasm, creativity and courage to make every meeting, every discussion, every decision come alive with new ideas. To increase the constructive output from meetings and decrease meeting times. Learn how to explore each situation or problem and generate alternatives that go beyond obvious solutions. Learn how to use 'Parallel Thinking' techniques as a powerful alternative to Adversarial Thinking. ABOUT SIX THINKING HATS Six Thinking Hats is a fast-paced and interactive course. Six Hats is an innovation & creativity workshop for problem solving, decision making, and productive meeting outcomes in less than half the time. The measurable results include shorter meetings, thorough decisions, better communication and easier problem resolution. By mentally wearing and switching symbolic “hats”, individuals or teams separate thinking into six categories for analyzing matters objectively and comprehensively. It‟s overwhelming to see the results that can be accomplished by a person or team who know how to separate emotion from facts, the positive from the negative, and critical thinking from creative thinking. Parallel Thinking Techniques, developed by Dr. Edward de Bono, give participants simple and very powerful methodologies for use when you need the efforts of your best thinking - and when DON'T you need that?!?

These techniques can have immediate impact on meeting effectiveness and teamwork - producing up to 40% more output in 70% less time. Provides a framework for discussion that helps to foster innovative thinking. Through the practice of the Six Hats methods, adversarial, time-consuming meetings can be greatly reduced. Learn how to practice six-dimensional parallel thinking, how to think collaboratively and productively individually or in groups WHAT WILL YOU LEARN Using Six Thinking Hats, you and your team will learn how to use a disciplined process which will... Maximize productive collaboration and minimize counterproductive interaction/behavior. Consider issues, problems, decisions, and opportunities systematically. Use Parallel Thinking as a group or team to generate more, better ideas and solutions Make meetings much shorter and more productive Reduce conflict among team members or meeting participants Stimulate innovation by generating more and better ideas quickly

Create dynamic, results oriented meetings that make people want to participate

Go beyond the obvious to discover effective alternate solutions

Spot opportunities where others see only problems

Think clearly and objectively

View problems from new and unusual angles

Make thorough evaluations

See all sides of a situation

Keep egos and "turf protection" in check

Achieve significant and meaningful results in a less time

Significant Applications for the Parallel Thinking Process of Six Thinking Hats

Leadership Development

Team Productivity, Alignment and Communication

Creative and innovative thinking

Meeting leadership and decision making

Product and Process Improvement, and Project Management

Critical, Analytical Thinking and Problem-Solving

Organizational Change/Performance

Wherever High Performance Thinking and Action is needed

BROAD WORKSHOP CONTENT DELIVERD THROUGH GROUP ACTIVITIES,

VEDIOS AND CASE DISCUSSIONs

Session 1

Ice Breaking

Initial assessment

The nature of thinking

Why we need to change our thinking behaviour

Argument and critical thinking

Practical reasons for employing Six Hat Thinking within your organization

Session 2

Meeting dynamics - what's really going on?

How to uncover 'hidden agendas' that can torpedo any meeting or discussion

Why very little new thinking is accomplished at meetings

Session 3

Introducing the Six Thinking Hats

An in-depth look at each hat - colours, symbols and flavors

Tools and techniques for using each hat

Occasional and Systematic use of Six Hats

How to turn disagreements into positive contributions

Techniques for opportunity thinking

Creating the action plan

Session 4

Six Thinking Hats Exercises

Final Assessment

The day will include a mix of teaching, group exercise and practical exercises. The

aim being for you to leave the seminar with skills which you have practiced and

can apply immediately on return to your workplace

REGULAR 2-DAY WORKSHOPs on

REVERSE LOGISTICS: Game Changer in e-COMMERCE BUSINESS

“TO SKILL INDIA” WITH

AT NIESBUD CAMPUS: SECTOR 62, NOIDA, NCR

www.niesbud.nic.in

India‟s e-Commerce business stands at US $ 12.6 billion! Learn how to minimize almost

20% of loss the industry is experiencing annually due to weak Reverse Logistics Practices.

THE TAKE AWAYS

What does a “perfect” RL function look like?

How big is the issue of Reverse Logistics?

What are the best practices for a perfect RL function

What are the technology enablers in Reverse Logistics?

The role of CRM in Reverse Logistics

How to implement practices in your organisation effectively

Designing a Reverse Logistics framework

Case Studies

Certificate from NIESBUD will be awarded

WHO IS IT MEANT FOR?

E-Commerce Start-up entrepreneurs, Logistics and Warehouse Managers, Go-to-Market Professionals, SCM Professionals, CRM Professionals,3PLs and 4PL managers, e-Retail Professionals, MBAs wanting to make a career in e-Commerce

One day workshop on Strategic Influencing Will give you an understanding of the qualities of an effective influencer and the

characteristics of influencing without authority (typically across and up in your organisation).

At the conclusion of the influencing skills training course, you will be able to more effectively

influence internal stakeholders to embrace your ideas, accept your recommendations, and

support your initiatives.

Our Influencing Skills training course covers

Influencing others to accept your ideas and recommendations.

Lobbying internally to get support for an initiative.

Acquire skills to influence external stakeholders to support a concept or

recommendation.

Influencing effective virtual project teams or cross-functional team outcomes.

Influencing upwards for sign-off or approval.

Achieving buy-in for a change initiative.

Building stronger working relationships with internal customers and stakeholders.

Establishing successful working relationships with key stakeholders.

Relating to a wide range of stakeholders with different needs.

Key Components – Influencing Skills Training

Planning for an influencing strategy.

Qualities of an effective influencer.

Understanding individual decision making processes and motivation to act.

Face-to-face persuasive communication skills such as probing, listening, rapport.

Creating and delivering compelling messages.

Creating impressions and perceptions.

Principles of influence.

Dealing with stakeholder responses.

Scenarios and exercises to benchmark and enhance your influence skill.

Outline

Session One:

Rapport building when Influencing (Creating trust)

Who would influence you? (mini exercise)

The path to becoming a trusted adviser

The trusted adviser grid

Exercise – Profiling your top contacts (step one)

Social Style® - a behavioural tool for better working relationships

Exercise - profiling your top contacts (step two)

Researching when Influencing (Identifying the key relationships)

Analysing stakeholder relationships

The stakeholder salience framework, identifying the key players

The influence versus attitude grid, focusing in on the people you need to engage

Mapping current attitudes versus desired attitudes

Exercise – produce a salience diagram, using a case study

Session Two:

Rationalizing when Influencing (Choosing your working partners)

The need for realism – choose relationships carefully

Identifying potential allies

Assessing my/their needs and priorities

Working out what we have to trade

The importance of dealing with relationships

Influencing by „soft‟ negotiations

Exercise - profiling your top contacts (step three)

Are you a colleague or a professional adviser? The crucial need to position yourself

correctly

Session Three:

Recommending when Influencing (Getting the right decisions)

Recognizing and overcoming cognitive bias

Irrationality in decision making, how to manage it

The impact of personality on decision making

A simple model to promote rationality

Understanding and leveraging stereotyping

Exercise - profiling your top contacts (step four)

Session Four:

Rapport building when Strategizing (Giving the right advice)

The advisory cycle explained

The advisory lifecycle steps and checklists

Framing advice

The advisory styles and when to use each

Exercise – undertaking an initial adviser/client meeting

Outcomes of Influencing Skills Course

Participants will:

Be more confident when influencing at senior levels.

Have a wider range of skills and strategies to influence.

Be able to create tailored influence strategies for individual key stakeholders.

Create desired impressions and perceptions.

Have greater control over stakeholder interactions and their outcomes.

Have an enhanced understanding of your influence style

Learn what influence techniques work, and what doesn‟t.

Display flexibility in communications so can adapt to others‟ style and needs.

Build more successful working relationships with key stakeholders.

Structure and deliver information more persuasively.

Be thoroughly prepared for internal pitches.

Change Management Workshop

Program Objective

This hands-on program is designed to provide a clear understanding of the capabilities needed

to address the strategic and tactical aspects of change, and the business processes required to

undertake them. The result: a learning organization ready to master its competitive edge.

Throughout this program you will develop a sound understanding of how to:

Assess your personal readiness towards change management capabilities.

Discover the main barriers that may derail your organization during change processes.

Identify the change anti-values and barriers that could prevent you from obtaining the

best return for your organization.

Gear up your leadership skills as a change process agent and leader.

Acquire disruptive thinking techniques, for you and your team, to create and promote

change.

Determine the resources needed for any organizational change project.

Differentiate among the different types of change required to reinforce and accelerate

the path towards competitive advantage.

Program Content.

Understanding the philosophical structure of change These sessions will explain how change often has external drivers and forces that can be detected, corrected and/or rebalanced with the use of organizational resources. Grasping the conceptual structure of change During these sessions diagnostic tools, source selection processes, indicator identification and strategic analysis will be presented to foresee difficulties in change processes. Guiding your organization through change processes Change does not necessarily imply revolution. Understanding change as a part of life is required to prepare organizations to adequately affront adaptive changes and shifts. The ability to correct the ship’s course offers a distinctive cost-effective driver. Change management: Changing management thinking There are several types of change, and not all of them require the same mindset or preparation. Different types of thinking serve different types of change processes. The backbone: Your Corporate Values When managing change processes we may loose sight of some fundamental concepts such as, corporate values. That is why looking at the DNA of the organization is a fundamental step to ensure the correct change strategy. Systemic thinking for change management Organizations are open systems. Understanding the fundamental structure of systems and how they function can help to better decide which drivers, levers or resources may be crucial for specific change processes. External and internal markets External and internal markets send signals and messages to corporate systems that can help management to recommend better change alternatives for their organizations. Disruptive thinking Through the use of disruptive thinking tools, we will discover the key to generating new thinking methods that assist change processes. Innovation and Institutionalization: Spark, hub, take off Innovation is, through its multiple facets, the perfect ally for change. Understanding the environmental conditions that drive creativity is a priceless tool when generating a culture of risk-taking that supports new project developments.

Changing culture and leadership At the end of the day a successful change process should also provoke a cultural rebirth within the organization, transforming it into a flexible learning system. Leadership is the key channel for this process.

About Us

To bridge the gap towards building skilled and productive workforce to meet the challenges

of global business competitions by corporate, a group of professionals with huge industry and

academic exposure started this campaign of training to enhance employable skills. Our focus

is skill enhancement training which are relevant and contemporary. We provide in-company

training and skill building services as well as courses at our premises.

Carving Talent is a group of professionals from IIM and NIIT background provide

contemporary customized training, consulting and skill building services, with innovative

technique and measurable outcome.

Brief Profile

G K Tripathi

Prof G K Tripathi is a distinguished academician and an expert in the area of

International Business. Besides being the Executive Director to Sriram Group of

Institutions, he is also a much wanted consultant in the corporate sector for matters

relating to International Trade. He has also the distinction of working for Hindustan

Lever Limited close to 2 decades before moving onto Education Sector to pursue his

passion for teaching.

Anirudh Chakrabarty

A PGDM from IIM Bangalore with more than 15 years experience in sales, operations

and analytics in the corporate world. He has worked in some of the leading brands in

India like Idea Cellular, Askmebazaar, Mcdowell, Crisil and Mahindra Holidays. The key

area of focus is on : Sales skills, presentation skills, soft skills, statistical analytic tools

like SAS and SPSS.

Soumitra Chakraborty

Soumitra an engineering graduate in computer technology from REC Bhopal (now NIT

Bhopal) and masters in Information technology and MBA in operations. Has more

than 12 years experience in teaching and training. In addition to his academic

experience, Soumitra has more 10 years of experience in the office automation

industry and has worked with Brands like Alcatel, TATA Lucent , Panasonic.. Worked as

a consultant in data conversion industry (PDF to HTML tagging) for a brief period.

C.Devidasan

Born in the state of Kerala, C Devidasan came to Delhi in 1984 to work as a bureaucrat

after completing his Degree in Economics and then moved on to corporate sector in

1986. He has a total of 28 years of corporate work experience. In 2003, he set up his

own IT Company, Integrated Technologies and in 2010 moved on to Education sector

to help students and serve the society. He has expertise in Corporate Planning,

Commercial/Logistics, Creating, establishing and developing markets, Social Media

Strategy and Content Management and Corporate trainings. In addition to these, his

stint with two large groups of Engineering and MBA colleges gained him the expertise

on total Management of Higher Education segment. He has passion in learning and

disseminating the knowledge contained in the ancient wisdom of Vedic texts in a

modern context that helps Corporate Managers ordinary citizen alike.

***

Contact us:

D-33 Lovely Apartment Mayur Vihar Phase -1 New Delhi 110 091

www.carvingtalent.in

e-mail: info@carvingtalent.in

Hand Phones: +91 9810862024, 9810461188, 9811433030, Land Phones: + 91 22710393, 43702476