corporate sustainability at hsbc in india sustainability at hsbc in india overview our approach at...

Financial Inclusion Environment Volunteeringl l

Corporate Sustainabilityat HSBC in India

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Corporate Sustainability at HSBC in India

Education

Ecosystem Conservation

Climate Change

Life and Livelihood Skills

Financial Literacy

Corporate Sustainability at HSBC in India

OVERVIEW

OUR APPROACH

At HSBC, Corporate Sustainability is not an isolated function. In fact, it forms an integral part of the way we do business.

Over the years, the Group's work in the field of corporate sustainability has evolved significantly. Today our initiatives span

across the country, collaborating with businesses, employees, not-for-profit organisations and customers across 26 cities.

HSBC's corporate sustainability practice rests on the pillars of education, financial inclusion, environment sustainability and

employee engagement, the ultimate goal being to achieve sustainability for business and build prosperous communities.

Our financial inclusion initiatives are targeted towards the most economically marginalised and excluded communities

living at the 'bottom of the pyramid'. Our environment initiatives support many pioneering programmes in the areas of

habitat and biodiversity conservation, water harvesting and climate change. Employee engagement forms an integral part

of all our programmes and activities.

Sustainability

Employment Engagement

Communication

Education forUnderprivileged

Children

Life Skills forDisadvantaged

Youth

CapacityBuilding/

Microfinance for SHGs women

FinancialInclusion

EcosystemConservation

DirectImpact

Reduction

ClimateChange

Environment

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FINANCIAL INCLUSION

Our financial inclusion initiatives are targeted at economically and

socially marginalised and excluded sections of society in different life

stages – we support underprivileged children to access education,

youth to acquire skills for social integration and employment and

women to become economically independent. The ultimate aim of all

our programmes is to enable these communities to participate in the

economy, lead productive lives and become drivers of social change.

Education

Life andLivelihood Skills

Capacity Building and Microfinance

Financial Inclusion

OUR APPROACH

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Life and LivelihoodSkills

Capacity BuildingMicrofinance

FINANCIALINCLUSION

PARTICIPATIONIN ECONOMYACCESSDisadvantaged

Youth

UnderprivilegedChildren

Rural Women

Education

Education for underprivileged children We support initiatives that provide children from the most marginalised and

disadvantaged communities with access to education, psycho-social and skills

development support for their academic advancement and social well-being.

Education

Prayas is serving around 50,000

underprivileged children in 7 states of India.

Besides providing shelter, food and clothing to

the underprivileged children Prayas addresses

the root causes behind their suffering and

strives for their holistic development. Future First is supporting one of their centres that provides bridge courses for

out-of-school slum children between the ages of 6 - 14 years with the aim to mainstream them into the formal

education system.

Location: Northern India, Delhi

Focus Area: Non-formal Education

Beneficiaries: Out-of-school children

Number of beneficiaries: 100

Butterflies Future First has supported a

Mobile Education Resource Centre (MERC)

equipped with computers, books and other

educational resources for street and working

children. This van will travel to various locations


Focus Area: Life skills education, children's development bank

Beneficiaries: Street and working children

Number of beneficiaries: 500 children

in Delhi to impart non-formal education, computer skills and financial literacy to thousands of children on the streets of

Delhi who are unable to attend school owing to various social and economic pressures.

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Future First is a five-year, US$ 10 million initiative of

the HSBC Global Education Trust led out of HSBC in

India. The aim of the programme is to provide education

and life skills to street children, orphans and children in

care in countries where HSBC has a presence. Globally,

Future First supports 131 projects across 39 countries

benefiting over 133,000 children.

Education

Yusuf Meherally Centre Support is being

provided to begging and working children from

the streets of Delhi who are being cared for in

the centre's hostel. In contrast to the daily

violence and exploitation that these children are

accustomed to on the street, the hostel offers a safe and caring environment with access to education, health care,

recreation activities, nutritious meals and more.


Focus Area: Education and shelter

Beneficiaries: Begging children


Navjyoti Delhi Police Foundation is a 17

year old organisation formed under the

leadership of Dr Kiran Bedi, India's first and

highest ranking woman officer in the Indian

Police Service. Future First supports 7

libraries in 2 resettlement colonies of Delhi catering to children studying in non-formal education centres.



Beneficiaries: Out-of-school children


SOS Children's Villages of India The

organisation's mission is to provide abandoned

and orphaned children with a family, a home,

education and a foundation for an independent

life. Future First is supporting a family home in

Faridabad and Family Strengthening Programmes in Anagpur (Haryana), Bhuj (Gujarat) and Latur (Maharashtra) for the

benefit of children facing the risk of abandonment.

Location: Anagpur, Faridabad, Latur and Bhuj

Focus Area: Education and residential care

Beneficiaries: Orphans and children at risk


Northern and Western India,

Support is an organisation working towards

rehabilitation and mainstreaming of drug using

street children in Mumbai city. The organisation

is being supported to run day-care centres near

2 major railway stations. These centres offer

non-formal education to street children with the aim to motivate street children to opt for rehabilitation programme.

Location: Focus Area: Emergency assistance, non-formal education and rehabilitation

Beneficiaries: Drug-using street children


Western India, Mumbai

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Deepalaya is being supported to run an

education project for out-of-school children

from Patpar Ganj – a slum in East Delhi that has

existed for more than 30 years. Through this

project, 750 children of school going age in

Patpar Ganj slum will be identified, coached and mainstreamed into the formal education system by August 2010.



Beneficiaries: Slum children


Light of Life Trust (LOLT) HSBC is

supporting the education and integration of out-

of-school children in Karjat, Madgaon and

Alibag. The goal is not just literacy, but the all-

round development of each child.

Location: and Alibaug (rural)

Focus Area: Education and residential care

Beneficiaries: Rural marginalised children


Western India, Karjat, Mandgaon

Children Toy Foundation (CTF) is a

Mumbai-based NGO that harnesses the

potential force of toys and games to mould the

character and temperament of children. Given

the context of high drop-out rates among

Education

ranks of child labourers, preparing and encouraging them to be mainstreamed into formal school.

Doorstep School is being supported to

establish and run Early Childhood Education

Centres or 'Balwadis' in port communities of

Mumbai. These centres have been playing a

key role in preventing children from joining the

Location: Focus Area: Early Childhood Education

Beneficiaries: Slum Children



training, and counseling and are finally rehabilitated once they turn 18 years old.

Salaam Baalak Trust Future First is

supporting a night shelter at Umerkhadi that

acts as a safe haven for 30 homeless girls who

face the risk of abuse on the streets. The girls

receive education, health care, vocational

Location: Focus Area: Education and residential care

Beneficiaries: Homeless street girls



children and youth to discover and develop with positive experiences through the medium of sport.

Magic Bus uses sports as a medium to impart

life skills to street children and re-direct their

energies and time into productive recreational

activities. HSBC supports the organisation's

Sport for Development programme that enables

Location: Focus Area: Life skills training through sports

Beneficiaries: Street children



children from poor communities, Future First is supporting CTF to set up a 'Khelvigyan Center’ (Toy Library) with toys that

engage children who otherwise have little access to healthy and educational forms of recreation.

Location: Focus Area: Non-formal Education

Beneficiaries: Children from poor families


Western India, Vadodara

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December 2008, thereby giving homeless street girls access to a safe and protected environment.

Jeevodaya Society is situated at Itarsi - a

significant railway junction in Madhya Pradesh.

Future First is supporting Jeevodaya to acquire

land to build a girls' shelter. The construction of

the shelter is expected to be completed in

Location: Focus Area: Shelter

Beneficiaries: Street girls


Western India, Itarsi

(oppressed) and live in appalling conditions in the eastern State of Bihar. Support to a sufficient number of students of the

Mushar community on a continuing basis will transform the quality of life of the community in due course.

Shoshit Seva Sangh is being supported to

run a residential school that provides education

and vocational training to children of the

'Mushar' (rat catcher) community. Mushars are

considered the most 'untouchable' or 'Dalit’

Location: Focus Area: Education and residential care

Beneficiaries: Mushar (former untouchable) children


Eastern India, Patna

It makes full use of the existing infrastructure and expertise already available at the school to provide access to quality

education to homeless children in the city. At the same time it also provides education to impoverished children in the

surrounding rural areas, thereby preventing them from running away from home to big cities.

Loreto Day School Sealdah is being

supported to run the 'Off to school programme'

- a unique project that brings privileged and the

less fortunate together in one classroom. It is a

school in the day and a shelter for girls by night.

Location: Focus Area: Education

Beneficiaries: Street girls


Eastern India, Kolkata

street children, mainstream these children into formal school and retain enrolled children in schools.

Partivartan Social Welfare Society runs community based education centres

serving about 2000 out-of-school slum children

every year. The project supported by Future

First aims to provide non-formal education to

Location: Focus Area: Education

Beneficiaries: Street children


Eastern India, Kolkata

Education

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supporting Sathi's detoxification and de-addiction camps conducted for homeless children from railway platforms aimed at

helping them give up their drug addictions and choose alternatives to the risky and uncertain life on the streets.

Sathi for street children Sathi, (Society for

Assisting Children in Difficult Situations) has

been working for the past decade to reunite

and reintegrate street children found on railway

platforms with their families. HSBC is

Location: Focus Area: Life skills, de-addiction

Beneficiaries: Drug-using street children


Southern India, Bangalore

Education

HSBC SCHOLARSHIPS Each year, HSBC provides two scholarships to students admitted for

undergraduate or graduate studies at Oxford, Cambridge or London Universities, in the UK. The

scholarships are provided for a maximum period of 3 years for any of the courses offered at

these Universities. 2008 was the 7th year of the HSBC Scholarship Programme and 2 students

were awarded scholarships. A total of 15 scholarships have been awarded till date.

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Yuva Parivartan HSBC supports the

Kherwadi Social Welfare Association's

programme 'Yuva Parivartan' which trains

youth from underprivileged communities in

Mumbai in skills needed by the job market.

Location: Focus Area: Vocational Training

Beneficiaries: Unemployed youth



Vocational training courses are run at these centres offering a range of employment-oriented courses.

Livelihood Advancement Business

School (LABS): LABS, a flagship programme

of Dr. Reddy's Foundation (DRF), promotes

customised vocational courses for young men

and women from economically weaker

Location: Focus Area: Vocational Training



Western India, Pune

sections of society. HSBC's support to the LABS project in Pune has trained 187 youth who are now gainfully employed.

Teen Channel is an initiative of CAP

Foundation that attempts to connect learning

and livelihoods in a model that addresses

critical issues affecting the quality of life and

future of high school drop-outs and working

Location: Focus Area: Life skills and Vocational Training



Southern India, Hyderabad

adolescents between the ages 12-18 years. In an enabling environment, the programme addresses youth needs

continuum: academic, educational, social, recreational and workplace readiness.

Life and Livelihood Skills

Life and Livelihood Skills for disadvantaged youthWe provide vocational training and life skills to disadvantaged young adults

to enable them to seek gainful employment and thereby lead a healthy and

economically productive life.

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Manndeshi Udyogini Business School

for Rural Women in Satara district of

western Indian state of Maharashtra targets

young girls who have dropped out of school

and women with limited or no formal

Location: Focus Area: Entrepreneurship, Financial Literacy and Microfinance

Beneficiaries: Marginalised rural women


Western India, Satara (Rural)

education. The school prepares them to be successful entrepreneurs by giving them training in financial literacy,

marketing, technical skills, negotiation skills and confidence building measures.

Rural Urban Development Institute

(RUDI) Manager's School in 9 districts in

the Western India state of Gujarat is run by

SEWA (Self Employed Women's Association)

Gram Mahila Haat. It imparts on-going

Location: Focus Area: Financial Literacy and Capacity Building

Beneficiaries: Marginalised rural women


Western India, Gujarat (Rural)

managerial and leadership inputs to rural producer groups who are poor, self-employed women workers in the informal

economy. These women are members of SEWA, India's largest movement of over 600,000 self employed women in

urban and rural Gujarat. The objective of HSBC RUDI Manager's School is to enhance skills of women so as to improve

marketability of their products by educating them on advanced production techniques and introducing them to economic

concepts such as supply-and-demand prediction.


Capacity Building and Microfinance for marginalised rural women We devise financial literacy programmes to help rural women achieve economic self-

sufficiency. Microfinance loans to women's self help groups facilitate establishment and

expansion of their businesses.

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Water-Based Livelihood Model in

drought prone villages in Raigad district,

Maharashtra is a partnership with SHARE

(Society to Heal, Aid, Restore and Educate)

India. This initiative ensures village based

Location: Focus Area: Rain Water Harvesting, Micro-finance, Financial Literacy

Beneficiaries: Marginalised rural families


Western India, Raigad (Rural)

economic livelihood revival through rain water harvesting systems, formation of self-help groups of women and men, and

creation of entrepreneurship and agricultural livelihood opportunities at the bottom of the pyramid.

Microfinance HSBC started a lending programme for small Microfinance Institutions (MFIs) in

2005. After building up a reasonable degree of understanding of this segment, the Bank started

offering commercial loan products to Large Microfinance Institutions (MFIs) who in turn provide

small loans to groups of poor people (mostly women) using well-established micro credit

delivery mechanisms. Between January and July 2008, Rs. 1.12 billion (US$ 25.8 million) has

GLOBAL FINANCIAL LITERACY INITIATIVES

been sanctioned out of which Rs. 850 million (US$ 19.58 million) has been disbursed to MFIs with a member base of

approximately 5.5 million people.

Students in Free Enterprise (SIFE) is an international organisation active in more than

40 countries that mobilises university students around the world to make a difference in their

communities while developing their skills to become socially responsible business leaders.

SIFE students form teams on their university campuses and develop community outreach

projects that equip others with the knowledge and skills to achieve greater economic success.

The teams demonstrate the results of their projects at regional, national and international competitions. Several teams that

participate in the SIFE competition from India apply for the HSBC Financial Literacy Grant, which gives them the

opportunity to work with financial literacy projects in communities across the country. HSBC employees in India participate

in judging events and mentoring college teams.

JA 'More than Money' is a global partnership between HSBC and Junior Achievement (JA)

which aims to roll out financial literacy and entrepreneurship projects in 15 countries in the first

phase. Junior Achievement India (JA) is a non-profit organisation dedicated to educating students about entrepreneurship,

work readiness, and financial literacy through experiential, hands-on programmes. In India, HSBC has rolled out the first

phase of its volunteering programme with JA in Chennai and Mumbai with the aim to expand into more cities.

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HSBC believes in sharing responsibility with governments and citizens

for minimising the damaging effects of human activity - pollution of

land, water and air and the depletion of resources. The depletion of the

planet's natural resources on which life depends can only lead to

human conflict. Being one of the world's biggest banks means we can

sometimes make a big difference. With that comes great responsibility

to ensure our activities are a force for good. We aim to lend and invest

responsibly, avoiding projects where the potential for environmental

damage outweighs the economic benefits. Businesses that damage

the environment will eventually lose the support and commitment of

their stakeholders and so represent a less attractive credit risk to our

business. Our environment initiatives are targeted towards nature,

habitat and biodiversity conservation, water harvesting and climate

change initiatives.

ENVIRONMENT

Climate Change


Direct ImpactReduction

Environment

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Climate Change

Climate ChangeWe understand the impact of climate change on our business and on

communities, and are committed to tackling this global challenge in collaboration

with other like-minded individuals and organisations.

Earth Sciences Forum is the first ever

Public Private Partnership between HSBC in

India and the Ministry of Science and

Technology and Ministry of Earth Sciences,

Government of India to find solutions to

The Earth Sciences Forum comprises of three distinct components:

A Leadership Council

Awareness Workshops for Industries

Outreach and Communication

climate change. Earth Sciences Forum hopes to create an informed environment amongst

various stakeholders on climate change in India and encourage working together to tackle

climate change by sharing and communicating best practices in climate change adaptation and

mitigation.

HSBC Climate Partnership is a USD 100 million five-year global programme to assess the

impacts of climate change on people, forests and cities and devise appropriate solutions. The

programme is a partnership between HSBC and four charities - the Climate Group, World Wide

Fund for Nature (WWF), Earthwatch and the Smithsonian Tropical Research Institute. In India,

the WWF is undertaking research on the Ganges River and assessing the impacts of climate

change and pollution in the river and on the surrounding communities. The Climate Group is facilitating advocacy for a low

carbon economy and Earthwatch is enabling a learning journey for HSBC employees to use their business skills and

climate change knowledge to build a sustainable future for their businesses and communities.

HSBC Young Rangers – for a Cooler

World aims to sensitise children to care for

environment and increase awareness through

active learning, live interactions, field sessions,

newsletters and school campus activities.

Location: Focus Area: Environment Awareness and Education

Beneficiaries: Private and Municipal Schools

Number of beneficiaries: 85,000 children (2007) 175,000 children (2008 target)

Western India, Mumbai and Pune

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HSBC Living Business HSBC in India in collaboration with TERI (The Energy and Resources Institute) has launched the HSBC

Living Business SME Awards. The award will be an annual feature and will recognise Small and

Medium Enterprises (SMEs) who have made outstanding contributions to the environment and

community in India to sustain long-term business success. Companies with a turnover of less than or

HSBC Climate Scholarships HSBC in collaboration with TERI University has instituted 2 PhD Scholarships in Climate Change covering the following areas:

a) Adaptation and adaptation financing – This will include a study of the impacts of climate change, mitigation measures

and annualised climate change finance and investments required for the implementation of adaptation measures.

b) Low carbon growth – Studies in this subject will focus on the issue of striking a balance between development and

Greenhouse Gas (GHG) emissions.

Sponsorships HSBC was senior partner at Delhi Sustainable Business Development Summit (DSDS 2008)

organised by TERI and the Confederation of Indian Industry.

HSBC supported Panel Discussions organised in association British Council on “The Last

Chance for Change” and on “Risk and Opportunities in Climate Change” (2007)

HSBC sponsored the fourth CMS Vatavaran Wildlife and Environment film festival organised by the Centre for Media

Studies (CMS) and supported by the Government of India. The theme of the festival was Climate Change. (2007)

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Climate Change

equal to Rs.100 crore are eligible for the award. To enhance the knowledge of SMEs on sustainability issues, HSBC will also

organise a series of HSBC Living Business SME workshops in association with TERI. These workshops will help SMEs in India

to acquire more skills in operating a responsible business, including issues such as environmental protection, community

involvement, employee management and corporate governance. It will also help create a structured programme for SMEs to

build corporate sustainability parameters into their business vision and operations.

Operation Kachhapa HSBC supports

Operation Kachhapa a project undertaken by

Wildlife Protection Society of India (WPSI) to

educate fisher folk and local communities on importance of conserving the endangered

Olive Ridley Turtle.

the

Location: Focus Area: Biodiversity conservation and environment education

Eastern India, Orissa

Reefwatch Marine ConservationHSBC supports a project undertaken by

Reefwatch Marine Conservation to study the

endangered Dugong (or sea cow) in the

Location: Nicobar Islands

Focus Area: Biodiversity conservation and environment education

Southern India, Andaman and

Andaman and Nicobar Islands which is the only existing species of herbivorous mammals that

live exclusively in the sea.


HSBC India Bird RacesHSBC has created a unique avifauna awareness

project called the HSBC India Bird Race,

a day-long event that involves birding

enthusiasts fanning out to bird habitats to

Location: Nagpur, Chennai, Trivandrum, Kochi, Calicut, Hyderabad, Bangalore

Focus Area: Environment Awareness and Education

Beneficiaries: Participation of over 3500 individuals

Ahmedabad, Mumbai, Pune,

Ecosystem Conservation Our initiatives are targeted towards protection of biodiversity (especially

endangered species), afforestation and water conservation through watershed

and rain water harvesting projects

conduct a census of available species. This year, bird enthusiasts recorded

over 350 species of birds in Mumbai alone.

Mangrove Wetland Centre is a unique

public-private partnership established between

HSBC in India, Conservation Action Trust (CAT)

and the Maharashtra State Forest Department.

Location: Focus Area: Biodiversity conservation and environment education


The Mangrove Wetland Park is expected to harbour

birds, over 40 species of reptiles, mammals like jackals and jungle cats and other vivid life forms found in the mangrove

environment.

a wild population of over 150 species of

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Direct Impact Reduction We understand the impact of climate change on our business and on

communities, and are committed to tackling this global challenge in collaboration

with other like-minded individuals and organisations.

Initiatives Description

Low energy light bulbs &

intelligent controls Management system instead of conventional

system with energy saving abilities at Andheri,

Mumbai. It is estimated to increase energy saving

by 7%.

Chiller plant replacement Replaced old air-conditioning plant with a 5%

estimated reduction on energy consumption in

Dalhousie Premises, Kolkata.

Low energy light bulbs & Installed Variable Refrigerant Flow system instead

intelligent controls of conventional ductable system with energy

saving abilities at Juhu, Mumbai. It is estimated to

increase energy saving by 28%.

Automatic Power Factor Panels Automatic power factor panels are planned to be

installed at few properties. These have already been

implemented in HSBC Corporate Head Quarters,

M G Road, Mumbai and some other properties in 2006

– 2007. It is estimated to have 5% energy saving.

Air conditioning controls Installed Variable Refrigerant Volume system

instead of conventional ductable system with

energy saving abilities at VN Road, Mumbai. It is

estimated to increase energy saving by 28%.

Energy saving fixtures Replaced high energy consumption electrical

fixtures to efficient electricity consumption fixtures

at HSBC Corporate Head Quarters, M G Road,

Mumbai. It is estimated to increase saving in

electricity consumption by reducing 50%.

Air conditioning controls Installation of inverter Air-conditioning Unit instead

of conventional Split Air condition with energy

saving abilities at 2 (ATM) locations. It is estimated

to have 54.2% energy saving.

Installed Intelligent lighting and Building

Energy Saving Initiatives at HSBC Premises

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Direct Impact Reduction

Water and Waste Management Initiatives atHSBC Premises

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Initiatives Description

Vermiculture Vermiculture initiative implemented in D N Road office, Mumbai in

2008. Deep burrowing earthworms and aerobic bacteria are used

to disintegrate waste and make it fully bio-degradable.

Sensor taps Conventional Taps have been replaced with taps operating on

sensors for Basin and Urinals. This reduces wastage of water due

to negligence.

Waterless Urinals Conventional Urinals replaced with Waterless Urinals at few

properties.

Dual Mode Cisterns Conventional Cisterns replaced with dual mode cisterns which

enables user to choose between high water consuming flush and

low water consuming flush.

Rain Water Harvesting Rain water harvesting pits created at South Extension branch in

Delhi to increase the ground water table.

Direct Impact Reduction

HSBC Group Environment Targets for 2008-2011

20,000 volunteering hours clocked till July 2008

20,000 volunteering hours clocked in 2007

31,500 volunteering hours clocked in 2006

Employee Volunteering

Annual Helping Hands Mela A pan-India activity at HSBC branches to encourage charitable giving through sale of

products designed by NGOs and communities.

Junior Achievement Mentoring Programme Educating students about entrepreneurship, work readiness,

and financial literacy through experiential, hands-on programmes.

Kuch Dil Se Payroll Giving Programme Employees donate monthly to charities working in the education and

environment domains.

Mumbai Marathon Employees participate every year and raise pledges in benefit of a local charity

HSBC Climate Champions Under the HSBC Climate Partnership, employees are selected to volunteer on climate

change projects and equipped with the tools to drive environmental changes and practices within the organisation.

World Environment Day HSBC in India employees participate every year in celebrating World Environment Day on

05 June08

Breaking Barriers - Celebrating with a difference HSBC offers businesses and teams an opportunity to

celebrate their success through participating in community events and sharing their stories. Called 'Breaking Barriers',

this business- community engagement format has been utilised by numerous businesses and functions to celebrate

their success with team members and the community.

Volunteering Action Fortnight is celebrated in December every year wherein employees across India dedicate

their time to community volunteering projects.

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Other Initiatives

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HSBC in India has been actively supporting heritage awareness, conservation initiatives and

cultural events. The Bank has supported the restoration of old buildings of architectural value,

publication of books on heritage conservation and the environment and cultural events such as

the Princep Ghat festival in Kolkata and the Banganga, Kala Ghoda and Celebrate Bandra

festivals in Mumbai.

and Capital Markets India Pvt. Ltd. (HSCI) also donated a day's trading revenue.

Tsunami Rebuild Programme The HSBC Tsunami Rebuild Programme has contributed Rs

25 million (US$ 5.9 million) to 8 NGOs working in the areas of community health and housing,

reconstruction of schools, livelihood restoration and economic recovery and reef ecosystem

conservation. In addition to contributions made by staff, customers, HSBC and HSBC Group

companies, HSBC also donated to the Prime Minister's National Relief Fund. HSBC Securities

Spirit of Mumbai Initiative HSCI collected Rs. 12.5 million (US$ 2.9 million) on its Charity Day on 18Jul06 to help

various initiatives for Mumbai in the aftermath of the blasts. Educational and medical aid was provided to victims of the

Mumbai blasts. First Responder Disaster Management workshops have been launched to train citizens on do's and don'ts

during natural disasters. Disaster Helpline and Centre has been established in 'G' North Ward. An emergency medical

ambulance service for Mumbai residents “1298” is also sponsored under this initiative.

HSBC in India launched AWAKEN, an HIV/AIDS workplace intervention programme

on World AIDS Day, 1st December 2006 with the objective to create awareness

about this disease and to ensure a non-discriminatory environment at the workplace.

Using the policy by HSBC in India as a benchmark, HSBC Group introduced a Group

wide HIV/AIDS policy and e- learning module on 30th November 2007.

HIV/AIDS

HERITAGE AND CULTURE

Mumbai Floods HSBC helped through immediate donations for relief operations to victims of Mumbai and rural

Maharashtra floods in July 2005. HSBC has also supported SOS Children's Villages to rehabilitate children affected by the

Jammu and Kashmir earthquake in October 2005.

DISASTER RELIEF

AFFIRMATIVE ACTION

INDUSTRY FEDERATIONS

HSBC’s financial inclusion initiatives are targeted towards the financially excluded and economically and socially

marginalised communities. The Bank tracks the impact of these initiatives on people from Scheduled Castes and

Scheduled Tribes.

HSBC is a signatory to the Confederation of Indian Industry (CII) Written Code of Conduct on Affirmative Action which

is a set of 13 principles for industry on positive discrimination towards socially disadvantaged sections of the society.

As an equal opportunities employer, the Bank does not discriminate based on caste and social status. Furthermore,

since April 2007 employee caste/ tribe status is being mapped for new employees on a voluntary basis.

HSBC has a Diversity Committee chaired by Naina Lal Kidwai, Group General Manager and Country Head with

members from all Group entities in India. The committee’s four key areas of focus are Gender, Disability,

Underprivileged and Affirmative Action.

Other Initiatives

HSBC sits on / is a member of the following bodies:

Indian Banks Association (IBA)

Indian Institute of Bankers (IIB)

National Institute of Bank Management

Confederation of Indian Industry (CII)

Federation of Indian Chamber of Commerce and Industry (FICCI)

Associated Chamber of Commerce

Bombay Chamber of Commerce and Industry CSR Committe

Indian Merchant Chambers

Indo-American Chamber of Commerce

Maharashtra Economic Development Corporation

Chambers of Commerce in New Delhi, Kolkata, Bangalore and Chennai

Bombay First

CII Council on Affirmative Action

CII National CSR Committee

FICCI Task Force on Financial Inclusion

CII Committee for Women’s Empowerment

Council for Fair Business Practices

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Millennium Development Goals (MDGs)HSBC's initiatives in Corporate Sustainability in India are also guided by the United Nation's Millennium

Development Goals (MDGs). The Bank's financial inclusion, environment, volunteering, affirmative action

and other initiatives together address the following 6 (of 8) MDGs.

MEASURING IMPACT

Source: http://www.undp.org/mdg

For further information, contact:

Corporate Sustainability Team, Group Communications and Corporate Sustainability

Address: HSBC 52/60 MG Road, Mumbai- 400 001

Phone: +91-22-2268 5304 Fax: +91 22 2265 8309 Email: [email protected]

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