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Pre-Tenancy Training

Mel Godfrey

Strategic Housing

City of Manchester

CONTEXT • Public Service Reform

• Pressures on non-statutory services

• Need to maximise outcomes from available resources

• Manchester has a very buoyant housing market

Why use PTT?

• Recognition - most people don’t

need help in their search for

accommodation BUT some do

OR

• Differentiate – a technique to

prioritise one group of applicants for

rehousing over another

CHALLENGES I A Step Up for people leaving Housing

Related Support?

• young adults leaving care?

• ex offenders leaving approved premises?

• people with a history of failed tenancies?

How can we make the housing market

work better for the most “vulnerable”?

How do we make prospective tenants

with difficult backgrounds attractive

to landlords?

- Give them what they want!

WHAT DO LANDLORDS WANT?

5 things:

1. Pay the rent on time




5. Don’t give me or your neighbours any trouble

Rights and Responsibilities

• Understand why people fail in their

tenancies

• Understand which groups of people

tend fail in their tenancies

• Competition in rental market means

that the best prepared and

presented tend to succeed

CHALLENGES II

• Are you giving a higher priority to

some social housing rehousing

applicants over others in your

Allocation Scheme?

• What does your impact assessment

tell you about differential impacts?

INCREASED PRIORITY

The Manchester Allocations Scheme

rewards with increased priority - Working people

- People who make a community

contribution

…but our impact assessment

identified discrimination against YP

INCREASED PRIORITY

We had a design problem!

Solution - The Manchester Allocation Policy

offers a “community contribution” award

to young people (under 25) who have

achieved the “young person’s pre-

tenancy qualification” from accredited

providers

IMPLEMENTATION

We had no template:

• Used our commissioning of other

housing assistance to YP to create a

scheme

• Young Peoples Support Foundation

designed and deliver courses

PRE-TENANCY TRAINING

• Other organisations also offer their

own pre-tenancy training for young

people who will be moving into their

accommodation

• We encourage different approaches

– it’s all part of maximising

outcomes

Example: The Limes

2013/14 Enrolled Passed Into

supported

accomm

Into social

housing

Family or

friends

Other

41 34

(83%)

19

(46%)

13

(32%)

1

(2%)

1

(2%)

Example: Great Places

The NOCN Level 1 Award in Pre Tenancy Skills (QCF) is aimed at learners aged 14+ who may be:

• • Residents in supported housing

• • The homeless or those threatened with homelessness

• • Young people who are looking to rent a property for the first time.

Example: Great Places

• The NOCN Level 1 Award in Pre Tenancy Skills (QCF) develops a range of skills and knowledge which will prepare learners to obtain and retain a tenancy.

• The qualification is designed for those who want to learn more about their rights and responsibilities as tenants

• and who want to develop the self confidence and practical skills to tackle the challenges involved in finding and maintaining a new home/ tenancy.

NOCN Level 1 Award in Pre Tenancy

Skills (QCF)

Seven mandatory modules:

• Understand how to apply for housing

• Understand how to look after personal health and hygiene

• Personal Money Management

• Planning a move to a new home

• Preparing to be a good tenant and neighbour

• Understand how to look after a new home

• Understanding financial products and services

In Detail I The qualification provides learners with the opportunity

to:

• Investigate available housing opportunities and the types of tenancy agreements

• Develop the skills to be able to complete applications for housing

• Develop an understanding of their rights and responsibilities as a tenant

• Develop an understanding of how to be a good neighbour

• Develop skills for managing a personal budget and running a new home: rent, bills, household items etc

In Detail II

• Understand and select the financial products and services that are appropriate for them

• Investigate the costs of running a new home

• Understand how to look after themselves and develop a healthy lifestyle

• Develop awareness of health and safety issues in relation to being a tenant

• Understand how to maintain a new home.

In Detail III

• The qualification has the support of the

Chartered Institute for Housing.

• The qualification can be used in a broad

range of contexts for any learners who are

planning or considering moving into rented

housing.

• The total recommended guided learning

hours is 63

In Detail IV Some Progression Opportunities

The NOCN Level 1 Award in Pre Tenancy Skills (QCF) enables progression to employment, further learning opportunities within employment, or further study…

• CIH Level 2 Award in Community Action in Housing (QCF)

• CIH Level 2 Certificate in Housing Practice (QCF)

• CIH Level 2 Award in Sustainable Living (QCF)

• NOCN Level 1 Award in Employability (QCF)

• NOCN Level 1 Certificate in Employability (QCF)

• NOCN Level 2 Award in Employability (QCF)

• NOCN Level 2 Certificate in Employability (QCF)

NOCN Level 1 Award in Pre

Tenancy Skills (QCF)

Email: [email protected]

Web: www.nocn.org.uk

ACCREDITATION

Most Manchester pre-tenancy training is

accredited in some way.

But there is a focus on finding social

housing as an outcome

And largely offered to young people

ISSUES

• Who will pay for the trainers and

premises?

• Who will organise and do

administration of the training?

• Where does funding come from?

• Its not core housing business – its

education?

Other Thoughts

• Should we extend pre-tenancy

training to everyone leaving different

forms of support?

• And how can it be accredited in a

way that has meaning for all

landlords, whether social or private?

Conclusions

• Be clear why you wish to adopt the use of pre-tenancy training? What is the business case?

• Think about what you require from the world of education – achieving accreditation etc requires discipline?

• It costs money – have you got it to spend?

Any Questions?

Slide 26 Questions

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