corporate - rigel.com.sg · corporate overview founded in 1991, rigel is a singapore-based restroom...

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© RIGEL TECHNOLOGY (S) PTE LTD 1

INTRODUCTION

CEO Message

Christopher Ng Eng SengChief Executive Officer

Rigel Technology (S) Pte Ltd

Rigel is the Green Restroom Specialist with a history of 25 years in researching green restroom products with cutting edge technology. In Rigel Innovation Centre, we strongly believe that research and development (R&D) is the backbone of our business. Our product must be Green, Intelligent and Hygienic.

Our continuous efforts in innovating water saving products have produced best quality products which we will never compromise. Putting the best into our products through robust innovative design and best manufacturing processes is what Rigel seeks to pursue. We aim to produce the highest quality standard in order to meet our customer’s demands.

Our fundamental principle of customer care is to fulfill all our promises that we have committed. Our 4-stage Customer Care Programme provides 24-hr customer care and strives to solve every customer issue as if it was our own and we will not hesitate to travel the extra mile to get things done for our customers.

Our customers come first!


CORPORATE Overview

Founded in 1991, Rigel is a Singapore-based restroom specialist that specialises in design, manufacturing, marketing and supply of green restroom and bathroom products.

Rigel seeks to continually expand its global presence especially in emerging markets such as Chile, Sri Lanka, Malaysia, Vietnam, India, Indonesia and Hong Kong.

In 2014, Heliconia Capital Management, an investment firm owned by Temasek Holdings, invested in Rigel to boost its product innovation, R&D capabilities as well as its overseas expansion plan.

Rigel is looking to expand further in Middle East and Latin America. We also have an extensive distribution network that covers almost every corner of the world from Asia to Europe as well as Australia to North & South America.

INTRODUCTION

INTRODUCTION

To be a Leading Global Green Restroom Specialist.


CORPORATE Vision


1991 2004 2013 2014

1996 2005 2014 2015

Rigel Technology (S) Pte LtdHEADQUARTERS

Kaki Bukit Techpark II, Singapore

Rigel Technology (Ningbo) Co., LtdOFFICE & FACTORY

Ningbo, Zhejiang, China

Rigel Technology Ceramics Co., LtdOFFICE & FACTORY

Sichuan, China

Rigel Technology (Vietnam)REPRESENTATIVE OFFICEHo Chi Minh City, Vietnam

PT. Rigel Marketing IndonesiaOFFICE & SHOWROOM

Jakarta, Indonesia

Rigel Technology (M) Sdn BhdOFFICE & SHOWROOMKuala Lumpur, Malaysia

Temasek HoldingsINVESTED in RIGEL

Heliconia Capital Management

Rigel Technology (S) Pte LtdINNOVATION CENTRE - HQ

Changi Business Park, Singapore

MILESTONES


LATEST

NEW HQ

On 8th April 2016, Singapore Finance Minister, Mr Heng Swee Keat officially launched Rigel’s S$35 million new global headquarters and innovation centre at Changi Business Park, a move to boost business development in Indochina, South Asia and China. Flushed with demand for high-tech and quality sanitation products in these countries, Rigel’s latest innovation centre is aimed at researching, testing and discovering new products.

The innovation centre is equipped with state-of-the-art automation capabilities and the testing laboratories to fully support product innovation and quality manufacturing. It houses a R&D incubation room to stimulate ideation and brainstorming as well as a complete suite of semi-automatic manufacturing line and testing labs for quality control of invented products before mass manufacturing. With this, Rigel seeks to expand its product offerings by developing 30 to 50 new innovative products every year. In order to support its expanding R&D activities, Rigel also foresees a 40% increase in future hires of researchers and design engineers.

LATEST NEWS


NEW Showroom

The showroom was set up to recreate a variety of bathroom experiences. It features flawlessly arranged products and modern designer suites which serve as the innovative design icon of future generation bathroom products.

Beyond dedicated areas highlighting our latest wares and green technology, our showroom also hosts a live demonstration room to showcase our new innovative products’ capabilities. As a one-stop provider of eco-friendly bathroom solutions, we invite you to visit us!


BUSINESS

PROJECT References

Choosing a partner like Rigel, who can skillfully handle all the demands of a major project, with the experience and resources to see it through from start to end, offers you a greater peace-of-mind. Rigel, Singapore’s Green Restroom Specialist, has an impressive portfolio of top-notch projects both at home and abroad, and has played a significant role in shaping Singapore green cityscape.

To date, Rigel has completed numerous prominent local projects that include MediaCorp’s Mediapolis@One-North, National Gallery Singapore, Changi Airport, Marina Bay Sands, and Singapore Sports Hub, as well as regional projects such as the Kuala Lumpur International Airport in Malaysia, Tianjin Eco-City in China and Mall Plaza Egana in Chile.

RENOWNED PROJECTS IN SINGAPORE

RENOWNED PROJECTS AROUND THE WORLD

MediaCorp Campus@Buona Vista

Kuala Lumpur Int’l. AirportMalaysia

Victoria Theatre@Empress Place

City of Lifghts C2Abu Dhabi

Changi Airport Terminals1, 2, 3 & 4 @Changi

Mall Plaza EganaChile

Marina Bay Sands@ Bayfront Ave

Sunrise CityVietnam

Singapore Sports Hub@Kallang

CapitaMall Sky PlusChina

Gardens by the Bay@ Marina Gardens Dr

HAGLMyanmar

National Art Gallery@St Andrew’s Rd

Vattanac Bank HQCambodia

Symphony Suites@Yishun Ave 9

Disctrict 8 JakartaIndonesia

BUSINESS


BUSINESS Model

>> Capability

In Rigel, we believe that personalization is the way to go as we adhere to the strict commitment of Environmental Responsibility. We are well-equipped with state-of the-art R&D testing facilities to support innovative product development. Another important component is our New Product Introduction Centre, which ensures all new products reach an outstanding level of robust design and matured process before transferring to Rigel Regional Manufacturing Sites for mass production. With our Customer Care Programme and Regionalization, we ensure that all needs of our clients across geographies are completely satisfied.

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BUSINESS


BUSINESS Model

>> Customer Care Programme

Through our 4-stage Customer Care Programme, Rigel is committed to ensure a water-tight solution for clients in all stages. During Pre-Installation Briefing, site personnel are trained in the stringent norms of installation to mitigate any issues. Products undergo Testing & Commissioning by our technicians to ensure they are functioning optimally before handing over to customers.

Maintenance Training pertaining to troubleshooting and maintenance procedures is given to end-user to familiarize them with the operating usage of Rigel products. Periodic Checking together with Rigel’s extended warranty covers defects and workmanship to ensure products remain in good order.

PR

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TESTING & COMM

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PERIODIC CHECKING

BUSINESS

SUSTAINABILITY Certified

>> Green Building Product Certification

>> LEED Certification

>> WELS Certification

True to our founding vision, sustainability is at the core of every Rigel product - from design & manufacturing processes to water-saving technologies. Rigel has produced the best quality product offerings, achieving coveted certifications such as the LEED (Leadership in Energy & Environmental Design) certification from the United States’ Green Building Council, the BCA Green Mark from Singapore’s Building & Construction Authority and more.

The Singapore Green Building Product certification is given only to products that meet stringent environmental standards set by the Singapore Green Building Council.

The Leadership in Energy & Environmental Design certification is awarded based on the eco-friendliness of the design, with certification levels ranging from Certification, to Silver, Gold and Platinum.

Rigel’s water-efficient taps and mixers have high WELS ratings, thus helping developers to achieve a higher Green Mark rating and owners to save water and cost.


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NERGY & ENVIRONMENTAL DESIGN

WATER E

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SINGAPORE GREEN B

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BUSINESS

>> Green Innovation

>> Intelligent Technology

>> Clean Comfort

Rigel is the industry leader in pioneering the use of eco-friendly innovations in bathroom products. Our green capabilities are best showcased in our flagship LED series, which make use of integrated hydro-electric generators to power the sensors and through creating water energy from running water, provides a better bathroom experience without increasing resource consumption.

Through the use of intelligent technology such as the sensors in our urinal flush valve systems, which are capable of differentiating real usage from pass-bys and recognising chain usage, Rigel makes use of the latest advanced technological intelligence to design the bathroom solutions of tomorrow.

The most advanced products in the world means little if they are a hassle to use or maintain. Through the implementation of ergonomically design and creative breakthroughs such as our rimless water closets, we ensure that every Rigel product delivers a clean and comfortable experience for the user.


BUSINESS

Rigel’s cutting-edge technology is set to lead the new wave in the green restroom movement. Rigel’s greenest and sleekest features, aim to make smarter use of valuable water and energy resources daily, bringing intelligent building management to greater heights.


CUTTING-EDGE Technology

BUSINESS

AWARDS

At Rigel, everything we do is rooted in excellence. No corners are cut, no compromises are made - because our passion to deliver only the best bathroom experiences will not waver. That is why, year after year, critics and judges have honoured us with their mark of prestige, recognising our efforts in delivering nothing but the best.

>> INDUSTRY ACCOLADE

2014: Singapore Good Design Mark Awards

2013: Enterprise 50 Award, Singapore

2013: Most Admired ASEAN Enterprise (Innovation), ASEAN Business Awards

2012: Enterprise 50 Award, Singapore

2012: Asia Pacific Entrepreneurship Award – Outstanding Entrepreneur

2012: ASEAN Business Award (Innovation)


BUSINESS

BRAND Exposure

>> TV Commercial

>> TV Programme

>> News Channel

Rigel’s TV commercial showcased our bathroom ideas and unique brand position. It was broadcasted on Mediacorp’s Channel 8 since October 26, 2015, extending our reach into the residential market.

Rigel was featured on MediaCorp’s TV programme, “Big Factories 2” where the show offered some insight of Rigel’s processes, from design to manufacturing. With host Lee Teng adopting his zany detective persona, it was a lively romp through Rigel’s inner workings, with a dynamic script and great production value.

Source: Channel NewsAsia 8 April 2016Sanitation specialist Rigel opens S$35m innovation centreThe six-storey, 16,000 sqm facility at Singapore’s Changi Business Park will focus on researching, testing and discovering new products.


CONTACT US


(65) 6812 6288

[email protected]

(65) 6812 6388

www.rigel.com.sg

SINGAPORERigel Technology (S) Pte Ltd | HEADQUARTERS

Rigel Innovation Centre No. 20 Changi Business Park Central 2 Singapore 486031

MALAYSIARigel Technology (M) Sdn Bhd | OFFICE & SHOWROOM

Wisma Rigel, No 16 & 18, Jalan 3/33B, MWE Commercial Park, 6 ½ Miles, Off Jalan Kepong, 52000 Kuala Lumpur, Malaysia

INDONESIAPT. Rigel Marketing Indonesia | OFFICE & SHOWROOM

Jl. Sultan Iskandar Muda No. 99B, Arteri Pondok Indah, Gandaria Jakarta Selatan 12240, Indonesia

CHINA OFFICES & FACTORIES 工厂:

Rigel Technology (Ningbo) Co., Ltd | 锐佳科技（宁波）有限公司

No. 6, Chuangye Road 3, Ningbo Beilun Free Trade West Zone, 315800 Ningbo, Zhejiang China

MYANMARCustomer’s Hotline:

BANGLADESHCustomer’s Hotline:

SRI LANKACustomer’s Hotline:

PHILIPPINESCustomer’s Hotline: www.r igel .com.sg

VIETNAMRigel Technology (INDOCHINA) LLC | OFFICE & ARCHITECT SHOWROOM

(Reg. No.: 41-003857) 5th Floor, 81-83 Nguyen Huu Cau, TanDinh Ward, District 1, Ho Chi Minh City, Vietnam

Rigel Technology Ceramics (Sichuan) Co., Ltd | 锐佳科技陶瓷工业（四川）有限公司

No 18, Shuanghechang, Anfu Town, Naxi District, 646300 Luzhou City 3 Sichuan, China

(603) 6258 6016

[email protected]

(603) 6258 5498

www.rigel.com.my

(62) 21 2277 1188

[email protected]

(62) 21 2277 1199

www.rigel.com.sg

(86) 574 5626 1688

[email protected]

(86) 574 5626 1588

www.rigel.com.sg

(84-8) 3890 8892

[email protected]

(84-8) 3823 9620

www.rigel.com.sg

(86) 830 4270 028

[email protected]

(95) 9794 797 215 (88) 017 4759 1388(94) 7197 85455 (63) 2 303 1234

(86) 830 4270 636

www.rigel.com.sg

corporate - rigel.com.sg · corporate overview founded in 1991, rigel is a singapore-based restroom...

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