Corporate Profile

Express Air Travel & Tours

www.expressair.com.pk

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Contents

1. Location/Contacts

2. Executive Summary

3. Partners Message 4. Management

5. Company Overview

6. Expertise 7. Clients

8. Management Philosophy

9. Company License & Certifications

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Locations/Contacts

Pakistan-Islamabad

Express Air Travel & Tours, Off # 5, Mezzanine Floor, Shan Plaza, Fazal e Haq Road, Blue Area, Islamabad. Tel: +92 51 2805410-11, Fax: +92 51 2805409

Kyrgyzstan-Bishkek

Express Air Travel & Tours, Googlea 24, Crossing Toktagula,72000

Tel: +996 700 185 861

Name of the contact persons

1- Sajid Mahmood Malik Managing Partner 0333 572 9911

Email: smmalik@expressair.com.pk

2- Syed Abid Hussain Shah Partner 0333 993 6786

Email: abid@expressair.com.pk

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Opportunities in Growth

Executive Summary

Express Air Travel & Tours team have been in the travel business since decades in different region of the world especially in central Asian region and have been dealing with top most airlines and top most brands, we are in a unique position to understand the way business moves in the regions.

Our team has vast experience in dealing with the Airlines GSAs & PSAs in the past and now in the best position to keep it on In’sha Allah,

Has seen tremendous growth in the past decade and there is huge potential for the future. With developments in economy, the needs of travelers are on the rise too in both business and leisure travel.

The Marketplace

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Partners Message

Express Air Travel & Tours has been in business for more than decades in Central Asian regions as well as in Pakistan, during this wonderful tenure, we, always believed in servicing our customers beyond their needs & expectations, Alhamdulillah, we have been fulfilling all sort of travel relating requirements of our customer over the period and still going on, our dedication to excellence is behind everything we have achieved so far, Alhamdulillah. As a company, we have invested substantial resources, both financial and human, to create an environment in which our sales and services employees are able to meet all our customer’s requirements. This, in turn, has given customers a very high level of confidence in our agency. In’sha Allah, we are confident that our commitment to excellence will soon make Express Air Travel & Tours up to the standard by which others in our industry will be measured in the years ahead. At the end, we would like to thank our Valuable Partners of their continued support, in return, In’sha Allah, we will try our best to improve our quality of services and produce THE BEST OF THE BEST for our clients.

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Management

Sajid Mahmood Malik

Managing Partner

Email: smmalik@expressair.com.pk

Mahmood Kureishy

Partner

Email: mk@expressair.com.pk

Syed Abid Hussain Shah

Partner/Finance Manager

Email: abid@expressair.com.pk

Aamir Butt

Manager Reservation & Ticketing

Email: hassan@expressair.com.pk

Muhammad Abdullah Bhatti

Sales Executive

Email: kamran@expressair.com.pk

Muhammad Zahid Akram

Travel Coordinator-Kyrgyzstan/Kazakhstan

Email: zahid@expressair.com.pk

Yasir Mahmood

Recovery Assistant

Email: yasir@expressair.com.pk

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Company Overview

The inception of Express Air Travel & Tours as a Travel consultant in Islamabad, believes that there is need to redefined the entire travel & tourism industry in Pakistan, to bring in professional personnel’s as the industry is badly lacking of professionalism where growing clientele is served with exclusive handling throughout the journey, irrespective of the volume of business or class travelled. Alhamdulillah, our service standards are unmatched even today, by our competitors who have been in this business for more than four decades. That’s why, we say, Alhamdulillah, that we are different from others.

Our Capabilities are based, Alhamdulillah, on our wide experience and understanding of the travel industry and general business environment within Pakistan/Central Asia and rest of the world. With our thorough understanding of the business and leisure travel market, we believe we have the ability to service your establishment, and ensure the highest travel industry service standards. In’sha Allah, Our Team blends extensive experience and knowledge in the travel industry with a particular focus on travel from Pakistan to other destinations throughout the world. We are uniquely placed to undertake this important role for the following reasons:

We are, Alhamdulillah, well established within the market and have built good relationships with major clients, businesses and Government regulatory agencies in the region.

Alhamdulillah, we have highly qualified, experienced staff who ensure our clients receive the highest standards of service.

Our management team is highly respected throughout the region, Alhamdulillah.

We have built strong relationships with all the major airlines servicing the region. Alhamdulillah, Our team has immense knowledge of travel & tourism industry in order to understand the needs of the clients.

General Information

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Expertise

Air Travel/Rail Services

•  Confirmed seat on your request domestic & International flights. •  The class of travel may not be guaranteed, but the flight will be In’sha Allah, •  Allocation of requested seats on prior request. •  Exclusive corporate deals with domestic as well as international airlines. •  Enrolment and follow-up on frequent flyer memberships on all participating airlines for frequent travelers. •  24-hour reservation & ticketing - 7 days a week •  Pro-active travel consultants & dedicated Account Managers •  Business travel scheduling and tailor-made personal travel •  Innovative & competitive pricing •  Worldwide Rail reservations and ticketing

Corporate Sales & Services Department •  Express Air Travel & Tours has established a corporate handling department in order to maintain high professional standards of service to this highly demanding segment of our business. •  In an increasingly competitive business environment, this department caters to all spheres of service delivery and meets all travel service requirements. •  Airport services management - “Meet and Greet Service” at Airports

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Visa Facilitation Department •  This Department facilitates corporate sector requests for tourist and business visas for UAE/Singapore/Malaysia/Thailand/Oman/Indonasia/Turkey/Kyrgyzstan/Azerbijan/etc. •  Visa assistance services can be given for other countries on request of client. •  Comprehensive Exclusive Travel Insurance

Tour Department

•  Express Air Travel & Tours operates an exclusive tours department catering to companies and individual needs and has developed and established connections and invaluable personal relationship with leading vendors around the globe. •  Tailor made Tour Package. •  With our worldwide network we can provide you services for your Meetings & Conference, Corporate Hotel Bookings, Leisure Travel and Holiday Vacations. •  Group Package or Event Management. •  Sightseeing arrangements. •  Cruises, coach tours, car rentals and leisure products/services. •  Our goal is to provide efficient and cost effective packages that are tailor made to suit the requirements of our respective patrons. We have an experienced and well-versed team of professionals that is passionate about servicing our patrons.

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Hotels •  Exclusive online hotel reservation system of the largest UK based wholesaler allowing direct access to a database in excess of 150,000 hotels for instant on-line bookings, confirmations and pre-paid voucher facility . •  Best contracted Hotel price worldwide. •  Promotional Hotel package worldwide.

Religious Travel

•  Express Air Travel & Tours is also providing Umrah services with collaboration of our experienced partners. •  In order to offer these services to visitors of the holy lands, we provide world-class facilities for the pilgrims. •  Our vision is to have the honor of serving visitors of the Holy Lands, and to spare no effort to assist them to have a comfortable and safe Religious Journey.

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Clients

List of our few corporate clients

Ministry of Information Technology & Telecommunication

Ministry of Water Resources

Ministry of Power Division

Ministry of Commerce

Ministry of Finance

Ministry of Economic Affair Division

Election Commission of Pakistan

ASSAC Corporation

Prime Minster House

NUST

SAARC

Islamic Development Bank

Mercury Transformation

Arid Agriculture University

Wafaqi Urdu University

Air University

Pakistan Telecommunication Authority

Federal Board of Intermediate & Secondary Education

American Express Travel

Carlson Wagon-lit Travel

And many more ........

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Management Philosophy

Our Management Philosophy is that of ‘Market Orientation’. This philosophy states that the social and economic justification for an organization's existence is the satisfaction of customer wants and needs while meeting organizational objectives. We will ensure that:

We are Customer Focused - our clients are our primary concern; We deliver services in a timely, efficient and effective manner; We provide Value for Money – best price, best service; We implement our Best Practice Policies; We show utmost integrity and confidentiality.

In our business dealings, both with clients and vendors, we always maintain a very high level of integrity and transparency. It is very important for us to maintain strong, long lasting and mutually beneficial relations to provide the best in service and quality, In’sha Allah,

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Company License and Certifications

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