corporate profile

Corporate_profile

| Festo Pte. Ltd. Festo Pte. Ltd. | Page 3

Creating new perspectives

Partnership is our passionAutomation is our professionInnovation is our missionSustainability is our vision

Content Page

The company 4

Business excellence 10

Service excellence 12

Product innovation 14

Customer Solutions 16

Value creation 18

Knowledge advancement 24

Didactic 26

Industry segments 28

Festo worldwide 30


The company

For more than 80 years – Festo build its foundation on top of quality and reliability

Festo is a leading industrial automation company,

innovating pneumatic, electric drive and motion control

related products and solutions for various industries.

Founded in 1925 in Esslingen, Germany, Festo, with its

global presence in 160 countries (250 locations) serves

both factory and process automations.

With excellent combination of outstanding management,

world-class engineering capabilities, and strong expertise

and experiences, Festo is a preferred strategic partner by

industry players for long-term business excellence. The

ability to develop custom-made products and solutions

places Festo in a unique market position and through value

creation, we bring you the flexibility to select the services

required – from conceptualization to completion.

Festo dedicates itself not only to automation technology

but also knowledge advancement, and this is demonstrated

through our comprehensive range of learning systems and

worldwide recognized vocational training courses, which

are provided in 39 languages.

Festo AG & Co. KGHeadquarters

Festo - The company Six core values The entrepreneurship obligation – we regard ourselves

as a dynamic, flexible and innovative company

Overall view – we think and act taking the whole picture

into account. Overall usage takes priority over individual

functions

Global anchor – we are receptive to and respect different

cultures, and in those countries in which we are active

part of the economy and society

Respect for individuals – we respect people and their

individual personalities

Partnership – we strive to achieve partner-like

relationship within and outside the company

Business principles – we create values for the company,

our employees, our customers and our investors

Festo AG & Co. KGTechnology Centre

Festo - a worldwide brand

1925 1950 1956 1960 1996 to date19761965

FESTO-Maschinenfabrik G. Stoll

7301 Berkheim-Esslingen

1970

FESTO-Maschinenfabrik G. Stoll 7301 Berkheim-Esslingen


Think global, act local

Festo Singapore was established in 1980 as a wholly owned

subsidiary of Festo AG & Co. KG, Germany, with the primary

responsibility of providing sales and engineering support.

Festo prides itself as a life-long learning organisation,

where it offers industrial and technological related training

courses. Festo is also an approved training provider whose

objective is to further strengthen customer’s knowledge.

Since establishing its presence, Festo Singapore has evolved

rapidly over the years in its core competencies and resource

capabilities, which made her the hub for the ASEAN region in

the following capacities:

Regional Service Centre• – production, manufacturing &

logistics

Regional Engineering Centre• – design & development of

customized products

Solution Engineering Centre• – design & assembly of

customer solutions

Cleanroom Competency Centre • – testing of Festo

worldwide cleanroom products which is in accordance

to the environmental criteria defined by VDI 2083-9.1

guideline

Quality & environmental policyFirst in class performance in providing quality products

and services to our customers

Effective and efficient processes and the optimal use of

resources and materials

Strong commitment towards the prevention of

environmental pollution

Training employees to be competent and highly

motivated to continually improve our environmental

performance, quality and environmental management

systems

Observe compliance with legal and statutory

requirements; communicate our quality and

environmental policy to all interested stakeholders

Festo SingaporeFesto Pte. LtdSingapore

Festo Pte Ltd Singapore

Our Vision: to become a market leader in industrial automation by providing innovative and quality products with excellent services for its customers through competent and highly motivated employees

“

”


1980 Founded as a branch of Festo AG & Co. KG

1981 Started manufacturing cylinders for the region

1984 Incorporated as Private Limited company

1986 - SDF approval training provider under Festo

Didactic

- Member of SIAA (Singapore Industrial Automation

association)

1994 1st pneumatic company in Asia to be

ISO 9001:1994 certified

1996 Sponsor of the 1st National Skills Competition in

Mechatronics

1997 Automation Technology Competence Centre (ATCC)

was officially opened

1998 ASEAN region R&D department, Special Application

(SA) was established

2001 Appointed as the only mechatronics centre for

National Skills Recognitions System (NSRS)

2002 - Regional Service Centre (RSC) was established

- Special Application (SA) department renamed

Regional Engineering Centre (REC)

- Started to manufacture cleanroom products for

Festo Worldwide

- People Developer Standard (PDS) certified

2003 Singapore Quality Class (SQC) certified

2006 Awarded Bronze Award for the Singapore Health

Award

2008 - Integration of ISO9001:2000 and ISO14001:2004

- Appointed Training Provider for Singapore

Workforce Skills Qualification (WSQ)

- SPUR Approved Training Provider

2009 Solutions Engineering Centre (SEC) was established

to support the region

2010 Approved training provider to offer full certification

courses for Precision Engineering

Festo SingaporeMilestone


We value our people and their knowledge, their

commitment has made us a successful global leader. To

recognize the importance of knowledge advancement,

Festo worldwide invests 1.5% of total revenue in education

and training. In conjunction to this, Festo Singapore is a

certified People Developer Standard (PDS) organisation

which provides a structured training platform for life-long

learning.

Creating tomorrow’s innovation today is how we position

ourselves one step ahead of the industry. To realise our

effort in research and development, an investment of

6.5% from the global turnover is utilised, which resulted

in 2,800 products being patented and new products are

continuously being innovated.

Business excellence

As a global organization, Festo strives for world-class

standards. With the belief that quality and sturdy

foundation is the basis of lasting success, the international

standards for quality management (ISO 9001:2000) is

implemented and practised.

To further enhance our commitment to good business

processes, Festo Singapore is awarded Singapore Quality

Class certificate in recognition of its approach in managing

people, processes and customers to achieve better

business result thus sustaining competitiveness.

In the world of finite resources and limited regenerative

capacity of ecology system, Festo recognizes that long-

term economic success is only possible if ecological

requirements are taken into account. Festo actively

promotes and conducts its business in harmony with

environmental conservation. The certification of

Environmental Management System (ISO14001:2004) is an

expression of this belief.

Organisation

Environment

People & knowledge

Technology


Service excellence

Customer service

Engineering

Information technology

Logistics

Production

In Festo, we believe providing excellent service to our

customers starts with our people. We inspire to perfect our

service by demonstrating sound knowledge in product,

technology and market intelligence that exceed customer’s

expectations. We strive to cultivate exceptional partnership

with our customers and suppliers thereby synergizing our

business.

Having a competitive advantage on engineering services,

Festo Singapore forms its performance focus in identifying,

interpreting, designing, producing, customising solutions

for our customers. Our engineers are capable to redesign

and modify any products to cater to customer’s needs.

Furthermore, a pool of technical engineers is always readily

available for all your technical queries and they are just a

phone call away.

Festo produces and delivers its products promptly around

the world and this is made possible using our global market

supply strategy which allows the order fulfil management to

supply to customers worldwide. Festo Singapore, as the

service hub offers both local and the region cost advantages,

manufacturing skills and shorter production lead time, thus,

bringing us one step closer to our customers.

For an organisation to improve its business process,

information technology is imperative for management and

support of the infrastructure. The business process in Festo

is supported by an Enterprise Resource Planning (ERP)

system – SAP and a Customer Relationship Management

(CRM) system – SFA.

The SAP is used to manage and coordinate resources,

information and business function whereas SFA improves

customer service and customer management. The

integration of these two systems provides value to our

business.

Decentralisation is the strategy used by Festo in optimising

the global logistics and warehousing network – this

becomes a key success factor to Festo as customers can

expect speed and reliability in our deliveries. As Festo

Singapore is a Regional Service Centre, we offer various

logistics and warehousing services such as drop shipments

(direct delivery to customer’s customer), shorter delivery

time, packing flexibility, etc.


Product innovation

The first pneumatic product range of Festo was introduced in 1956. Today, Festo offers a complete range of automation products for various industries and we are committed to continuously bring innovative products to the industries.

Pneumatic drivesPiston cylinder • Rodless cylinder • Linear guide • Short

stroke cylinder • Bellow cylinder • Semi-rotary • Tandem/

multi-position • Stopper • Clamping

Electric drivesTooth belt • Spindle • Rotary • Precision drive

Valves & valve terminalsMiniature valve • Universal valve • Fast switching valve •

Individual valve • Valve block • Intelligent valve terminal •

Bus protocol

Sensors & machine visionMechanical vacuum & pressure switch • Electronic vacuum

& pressure switch • Flow sensors • Inductive sensors •

Optoelectronic sensors • Image processing

Process actuators & valvesQuarter-turn actuators • Linear actuators • Sensor boxes •

Positioners • Butterfly valves • Ball valves • Gate valves •

Solenoid valves • Pneumatic valves •

Compressed air preparation & accessoriesAir service unit combinations • Air dryers • Fine & micro

filters • Push-in & Barbed fittings • Air reservoir • Silencers

• Air guns • Tubing for specific applications

Handling & vacuum technologyPick & place • Linear gantries • Boom axes • Planar surface

gantries • X/Y axes tables • Vacuum generators • Suction

grippers • Vacuum cups

Modular positioningRobotic controller • Stepper controller • Servo controller •

Servo-pneumatic controller • Intelligent motor (with build-

in controller)

Proportional technologyProportional pressure control valves • Proportional flow

control valves

Control technologyPLC • Display • Pneumatic counter & timer

| Festo Pte. Ltd. Festo Pte. Ltd. | Page 17Festo Pte. Ltd. | Page 17

Assembling your components to one module and then

testing it by yourself can be cumbersome and the tendency

of selecting incompatible component can take place. With

the ready-to-install assembly, all you need is one order

number and the ready-to-install assembly will be delivered

and this will reduce cost, time and increase reliability &

efficiency.

The ability to offer product alone is no longer sufficient

in today’s competitive environment, customers prefer a

synergy with business partners who have the capability to

provide automation solutions. With engineering expertise

in designing and building customer specified solutions and

the combination of product and technical know-how, Festo

has the capacity to demonstrate its automation solutions in

the field of engineering control systems, handling units and

fully integrated control solutions.

The complete range of Festo products is applicable for

both factory and process automation. In circumstances,

where customers have special requirements with regards

to size, dimension, functionality, etc. We will adapt and

develop the product to meet customer’s requirements, be it

modification of any available product or new design.

Inventory management could be a challenge for machine

builders who have to deal with numerous components

throughout the manufacturing process, regardless of

stock handling while maintaining the cost – consumption

and replenishment, retrieving components required from

the warehouse, etc. The pre-packed convenience of Festo

is the answer to your inventory management as it allows

you to select the necessary components for one machine

assembly, which is then packed in one package and

delivered as a single order.

Application specific

Ready-to-install assembly

Prepacked convenience Automation

solution

Customer Solutions


Value creation — an overview

Engineering discussionIndustry process know-how – • discuss

and identify customer requirements

Eye for detail – • use of comprehensive

data collection sheet to encompass all

minute customer requirements

Conceptual Proposal – • upon

completion of a feasibility study

Engineering designDetailed design – • detailed

engineering design such as 3D

models, 2D drawings, pneumatic and

electric circuit diagrams

Identifying the right product – • with

experienced engineers and range

of selection tools, right and ideal

components are selected

Confident – • with the simulation

software, reliability of the design

is assured therefore a physical

prototype is not needed

Planning & schedulingCapacity & resource management – • use of IT infrastructure enables Festo

to optimise and maximise our capacity

and resource planning to ensure

product availability

Project management –• monitoring

every details from specific start and

completion dates undertaken to meet

customer goals and objectivesProcurement

Supplier evaluation – • annual evaluation

of our suppliers are conducted to

ensure product quality, delivery

and/or service

Reliability – • working with only the right

partners to ensure quality, availability

as well as competitive pricing

Project executionStructured production work system – • work

standardization is defined, implemented and documented

in accordance to our Quality Management System –

ISO9001:2000

Quality gate – • each quality gate includes a check on

individual completed phase to ensure that the solution

built meets or exceeds customer requirements

Workmanship – • skilled and experienced production team

Verification & validationAcceptance test – • verification of

the functionality of the completed

solution is in accordance to the design

specification and then validated as per

customer requirements

Documentation –• a complete project

document is made available

DeliveryFlexibility – • We tailor our packaging

and delivery in any size or weight to

any destination in the world for our

customers

Installation and commissioning – • the

reliability of the operation is assured

Industry segments Electronics & light assembly Photovoltaics &

fl at panel Food & packaging Water & wastewater Biotech & pharm

ace

utical

M

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After-sales supportsRange of support – • maintenance,

replacement, service & repair,

training, etc

Through our value creation, Festo aims to deliver the right solution, at the right time, with the right price to enhance

customer’s business.

Components

Application specific

Automation solution

Prepacked convenience

Ready-to-install assembly


Engineering discussion

Procurement

Planning & scheduling

Engineering design

Our process excellence in billing of materials, inventory

handling, capacity adjustment, process down streaming

and production time scheduling boosts our capacity

and resource planning. The core competencies of our

planning & scheduling enable us to analyse and design

customer’s objectives with flexibility, thereby, tracking our

performance to meet customer’s demands. Furthermore,

a monitoring tool is used in Festo that gives us the liberty

to closely monitor the progress of our all our projects,

including remedial action, deadline and other significant

events.

Festo recognised the need for exceptional procurement

standards where selecting good material suppliers are

concerned. With our annual supplier evaluation, their

reputation, quality, services and price are assessed

thoroughly to ensure compliance with predefined standards

of Festo. This allows Festo to build a supplier-partner

relationship enabling the supplier to understand our

requirements and it gives Festo an avenue to feedback for

their continual improvement of quality and services.

Festo has the expertise to deliver high-level solution for

our customers. Based on the combination of three areas

of feasibility: economical, functional and technical and a

comprehensive data collection sheet – an initial proposal

is presented. Our years of experience in the various

industries have positioned Festo to better appreciate

customer’s business.

The output of this stage offers a comprehensive innovative

design that complements a bird’s-eye view, which

describes in detail 3D models, 2D drawings, pneumatic

and/or electric circuit diagrams.

Festo software is used to select the right components

as well as to simulate the design to ensure its reliability

thereby eradicating the need of a prototype.

Value creation


Verification & validation

Delivery

After-sales supports

Festo offers flexibility and simplicity in both packing and

delivery. Our delivery services goes beyond the borders of

Singapore to where your customers are located. We also

have the logistic expertise to provide advice on the right

packaging material for your solutions.

Upon delivering, customers have the option to request

for an installation and commissioning services which will

ensure the reliability and functionality of the final product.

To further strengthen our business relationship, Festo

renders extensive after-sales support such as technical

advice, maintenance, replacement, service & repairs,

training, etc. Global sales support and service is our

competitive advantage, which expands our after-sales

support services.

To ensure the final products are produced consistently

within the required specification, working instructions and

manuals are used during the production process. Quality

is thus maintained and controlled. Additionally, a quality

gate is used as a check point before proceeding to the next

stage.

A test is conducted to ensure the solution complies with the

design specification and customer’s requirements and the

performance functions for which it is intended. A complete

documentation folder consisting of project documents,

user manuals, testing reports will be delivered together

with the solution.

Project execution


Knowledge advancement

The dedication extends beyond technology to knowledge for tomorrow innovations.

Festo would like to be viewed as a trendsetter in

Automation as such it continues to seek for more effective

and efficient automation products and solutions for

the industries. In collaboration with highly acclaimed

universities, institutes and development companies—

Festo Bionic Learning Network has become established as

an integral part of its innovation processes. One example

would be the use of bionics to sound out new technologies

via the observation of nature behaviour as a unique way to

bring state-of-art automation to the world.

Imagine a world without innovation! Innovation begins in

the mind which is driven by highly motivated and qualified

people. These innovations aim for higher productivity;

reduced costs and increased energy efficiency which

are critical parameters for the success of tomorrow’s

automation solutions. To achieve innovations in today’s

dynamic environment, Festo is able to recognise the needs

of our customers and to develop competitive products

& solutions. Festo is proud to be a recipient of the Red

Dot Design Award for outstanding design quality and

trendsetters.

Trend set

Innovation Product

The technologies of Festo deals with the tools and

techniques for carrying out business activities, which

revolves around market demand that complements

customer’s technological needs. These technologies are

but not limited to handling & vacuum technology, modular

technology, proportional technology, control technology,

etc. Festo provides various platforms for communicating

these technologies to our customers and business partners

where related technological examples and solutions are

demonstrated by Festo specialists.

Festo products influence the identity of our company and

the brand itself. The products which deliver innovation,

quality and unique design are the success factors of Festo.

This enforces the corporate branding and simultaneously

differentiates us against competitors. Festo is always

ready to impart its product knowledge by transferring

the know-how of the products to our customer by way of

product training. The objective of this training is to help our

customers in improving productivity, maximizing machine

utilization and optimising equipment performance.

Technology


Didactic

Didactic is derived from the Greek word, “Didactikos”, which means “skillful in the science and art of teaching”. It also represents our philosophy of developing people and organization in a pleasant, entertaining and informative way.

Festo courses are developed in collaboration with notable

European universities for the industries. For many decades,

Festo courses are conducted worldwide in 39 languages.

In Singapore, our courses are nationally recognized under

Singapore Workforce Skill Qualification Programme and

participants can expect to receive a Higher Certificate in

Precision Engineering (Manufacturing & Production) upon

completing the required modules.

Our learning equipment offers a new teaching concept for

each individual with practical competencies. To name a

few, the equipments are MecLab Automation, the Modular

Production System (MPS) – Factory & Process Automation,

iFactory, etc. The equipments simulate the factory

production lines and provide an industry-like experience as

well as to give more confident to the trainees in the future.

Didactic courses

Didactic training equipments

Festo developed learning software to help to accelerate

the learning process by using real time simulation. With

the integration of the learning equipment and software, it

results in a complete learning tool that enables the trainees

to learn, simulate and apply – from circuit designs to

complex production line simulation.

Festo works closely with the respective government

bodies such as Workforce Development Agency (WDA) and

educational institutes to foster industrial and nationally

recognized courses. Festo also involves itself in various

people development activities such as student attachment

(both local and overseas), memorandum of understanding

(MoU), Technology Day, etc. Festo is proud to be the main

sponsor for the WorldSkills International Competition, in

Mechatronics and Mobile Robotics skills category.

Our Collaboration

Didactic software


„Festo is home to nearly every automation today”

– maximum performance in a minimum spaceThe miniature products of Festo respond to the

semiconductor industry – front-end and back-end as well

as the light assembly industry. They are small, precise, and

compact at the same time deliver high performance.

– high speed yet smooth in movementPhotovoltaic and flat panel industries always require speed

and performance in handling and transporting of materials.

Festo offers suitable products with high speed yet smooth

in movement for such industry.

– efficient and reliableWhether for municipal or industrial water & wastewater

treatment, Festo offers individual automation solutions

that are powerful, economical and reliable.

– sturdy yet flexibleBoth marine and transportation industry require products

that are sturdy and have the ability to withstand climate

change. Festo has a wide range of products and solutions

suitable for this industry.

Industry segments

– “clean design” and hygieneOur “clean design” products and solutions are flexible and

versatile which are specially meant for food & packaging

industry. These products are applicable to the following:

food zone • (machine components that come into contact

with food)

non-food zone• (machine components that do not come

into contact with the food)

splash zone • (machine components can come into contact

with food but does not get back into the product flow)

– pure and sterileFesto offers a range of products which comply with the

Good Manufacturing Practices (GMP) and/or Food & Drugs

Administration (FDA) requirements that are applicable in:

the production of Active Pharmaceutical Ingredients • (API) - either precision chemistry with relatively low

hygiene requirements or biotechnology with high hygiene

requirements

the production of the actual form• - normally with high

hygiene requirements

ElectronicsSemiconductor•

Photovoltaic•

Flat panel•

Light assembly•

ProcessWater & wastewater•

Biotechnology•

Food production•

Marine & transportation•

Food & packagingPackaging•

Beverage•

Milk•

Confectionary•

Pharmaceutical & •

cosmetics

Biotechnology & pharmaceutical


Festo worldwide

Festo companies worldwide

Argentina•

Australia•

Austria•

Belarus•

Belgium•

Brazil•

Bulgaria•

Canada•

Chile•

China•

Columbia•

Croatia•

Czech Republic•

Denmark•

Estonia•

Finland•

France•

Germany•

Great Britain•

Greece•

Hong Kong•

Hungary•

India•

Indonesia•

Iran•

Ireland•

Israel•

Italy•

Japan•

Latvia•

South Africa•

South Korea•

Spain•

Sweden•

Switzerland•

Taiwan•

Thailand•

Turkey•

Ukraine•

United States•

Venezuela•

Vietnam•

Lithuania•

Malaysia•

Mexico•

Netherlands•

New Zealand•

Norway•

Peru•

Philippines•

Poland•

Romania•

Russia•

Serbia/Montenegro•

Singapore•

Slovakia•

Slovenia•

Regional Production Centre

Esslingen-Berkheim, Germany•

Ostfildern-Scharnhausen, Germany•

St. Ingbert-Rohrbach, Germany•

Sao Paulo, Brazil•

Sofia, Bulgaria•

Shanghai, China•

Ceska Lipa, Czech Republic•

Budapest, Hungary•

Bangalore, India•

Mexico, Mexico•

Simferopol, Ukraine•

Biel, Switzerland•

Regional Service Centre

St. Ingbert-Rohrbach, Germany•

Singapore•

Hauppauge, United States•

Sao Paulo, Brazil•

Festo Pte. Ltd.6 Kian Teck WaySingapore 628754

Tel 65 6264 0152Fax 65 6261 1026

[email protected] F_

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