corporate presentation r6 - liu latin america · • oil, gas, petrochemical and chemical •...

Liberty Specialty Markets Latin America


The solution for your industry


About Liberty Mutual Group

3rd “Property & Casualty” Insurer in the USA

“A rating” A.M. Best and S&P

US$39.4B in Annual Consolidated revenue

50,000 employees in over 800 offices in 30 countries

World class Products and Services

Operating since 1912

75th on “Fortune 100” list

International presence

since 1995


Who We Are

We exist to help people embrace today and confidently pursue tomorrow.

Every day, we work hard to support our customers and our people, so they can protect their families, build their businesses and invest in their future. We’re their prepared partner, looking out for them with products, services and tools that go above and beyond to keep them safe. From the everyday to their most vulnerable moments, we’re there with exactly what they need.


Expanding its international operations since 1995.

Operating in North America, South America, Europe, Asia and Oceania.

Global Presence


Liberty Family

Liberty Mutual Group

Global Retail Markets

US Consumer Markets

GRM East

Liberty SegurosGRM West Liberty

Seguros

Global Risk Solutions

National Insurance

North America Specialty

Liberty Specialty Markets

London Reinsurance International

LSM Latam

Insurance Reinsurance

Liberty Mutual Surety


Liberty Specialty Markets Latin AmericaAlexander MontoyaPresidentLiberty Specialty Markets Latin America+ 1 (786) 437 [email protected]

Colombia, BogotaFabian OspinaCountry Contact+57 (321) 205 [email protected]

Peru, LimaAlvaro TapiaCountry Manager+1 (11) 321 [email protected]

San Juan, Puerto RicoGlorimar RiveroCountry Manager+1 (787) 993 [email protected]

São Paulo, BrazilSantiago de Chile, Chile Fernando PaesCountry Manager+55 (11) 2526 [email protected]

Ciudad de Mexico, MexicoAlvaro SalamancaCountry Manager+52 (155) [email protected]

Regional Presence



• Employees: +90

• Offices in Miami, Bogota, Lima, Mexico City, San Juan,

São Paulo and Santiago.

• Operations in +35 countries in Latin America and the Caribbean

• Around 6,000 customers in the Region

• Relationships with the most prestigious claim adjusters and

service firms of the sector

Regional Presence


Relationships with Brokers

Operative Efficiency

HumanTalent

UnderwritingDiscipline

SelectiveGrowth

Pillars


SpecializedServiceLiberty Specialty Markets Latin America


Casualty Financial Lines Surety Energy &

Construction Property War & Terrorism Marine & Hull

• General Liability • Environmental

Liability• Product• Contamination

Liability • Product Recall

Liability

• D&O• E&O• Fidelity• Cyber Risk• EPL• Professional

Liability • IMI (Insurance

for Investment Administration entities)

• Bid• Performance• Concessions • Customs• Administrative• Court

• EAR• CAR• Civil Construction• Power Generation• Oil & Gas• Renewables

• Properties• Business

Interruption Coverage

• War and Terrorism

• Strikes, Turmoil, Civil Commotion, Malicious Damage and Riots

• Cargo• Project Cargo • Hull & Machinery• Shipbuilder’s risk• Ship Repairer’s

Liability• Liabilities for

Terminal Operators and Port Authorities

Products


PREFERRED ACTIVITIES• Construction / Infrastructure• Manufacturing • Premises and Operations

PREFERRED ACTIVITIES• Fixed location• Premises Activities• Contracting Activities• Consultants’ Activities

COVERAGE• Product Recall• Product malicious contamination

CasualtyScope and Benefits

General Liability Environmental Liability Crisis Management

Robust capacity of US$25M for each line of business, solid experience, flexibility and consistency, makes Liberty Specialty Markets the best alternative for Casualty Programs.


Financial LinesScope and Benefits

Total Capacity of US$25M for each line of business, except for Cyber which is US$5M.

The freedom to focus on what matters.Liberty Financial Lines provides your clients with the protection they need so they can focus on their business.

D&O

PREFERRED ACTIVITIES• All type of industries• Private companies / Public

Companies Non USA Stock Market

• Positive Financial Statements

Fidelity / Commercial Crime

PREFERRED ACTIVITIES• Business Support Services• Office Physicians, dentists, and

other health practitioners• Publishers• Insurance Agents / Brokers / Real

Estate Agents• Private Company• Operating history more than 3 years

PREFERRED ACTIVITIES• Manufacturing• Construction• Small Businesses• Private Companies / Public

Companies Non USA Stock Market

Cyber

PREFERRED ACTIVITIES• Construction• Professional Services• Office Physicians, dentists, and

other health practitioners

Employment Practices Liability Insurance


Financial LinesScope and Benefits

PREFERRED ACTIVITIES• Architects and Engineers,

including Single Projects. • Lawyers, Consultants• Multi Media Services • Travel Agencies and Tour

Operators • Insurance Brokers • Technology / Call Centers • Customs Brokers/Logistics • Employment Agencies • Payroll Services • Educators, Real Estate

PREFERRED ACTIVITIES• Assets under Management up

to US$2B• Operating history greater than

3 years• Nature of Assets under

Management • (Blue Chip, Money Market,

Investment Grade Bonds)

• Sponsor Market Cap up to 20Bn

• Fiduciary Plan size up to 5Bn Total Capacity of US$25M for each line of business.

E&O IMI

Fiduciary


PREFERRED ACTIVITIES

• Companies with minimum net stock

capital of US$50M

• Companies with regional needs

• Traditional compliance policies

SEGMENTS

• Private contractors

• Manufacturers

• Suppliers

• Public and private corporations

SuretyScope and Benefits

BondsUS$1.500M


ACTIVITY• Hydroelectric• Thermoelectric• ICE Diesel• Combined Cycle Gas

• Turbine• Wind / Solar• Biomass / Biofuels • Water Treatment

ACTIVITY• Refining• Pipeline• On shore E&P• Terminals• Petrochemical

• Chemical and Pharmaceutical

• Gas plants• Storage tanks

EnergyScope and Benefits

Power Oil and Gas

Shield your business with the trusted expertise of a respected industry leader.

Liberty’s All Risk policies provide comprehensive coverage in the areas of power generation, oil, gas, and petrochemicals.


ACTIVITIES• Power generation • Oil, gas, petrochemical

and chemical • Renewable energy • Mineral processing

• Cement • Pulp and paper • Steel and metals • Transmission lines • Other Industries

ConstructionScope and Benefits

Erection All Risk (EAR)

ACTIVITIES• Healthcare facilities • Retail facilities • Housing / Residential • Office buildings • Hotels and resorts

• Commercial • Airports • Stadiums and arenas

Contractor’s All Risk (CAR)

ACTIVITIES• Roads • Railways• Bridges

• Urban infrastructure • Pipelines • Tunnels

Civil Infrastructure

Total Capacity: US$125M

We provide leading capacity, specialized service and flexible programs to fit your clients’ needs.


PREFERRED ACTIVITIES

• All type of activity / industry• Industries / Plants and

Factories (Cement, Metalwork, Vehicles, Sugar Mill)

• Laboratories / Pharmaceutical • Commercial (Shopping Centers

and Malls, large surface areas)• Government Offices• Offices, Hotels, Residential

Buildings / Condos• Finished Operational Civil

Works (Ports, Airports, Infrastructure)

• Public Facilities (Water, Telephone)

• Special (Mortgages, FacFacilities)

• Heavy Industry – Case to Case

PropertyScope and Benefits

We pride ourselves on providing integrated facilities, including superior quality risk engineering and an efficient fair claims service.

REQUIRED BASIC INFORMATION• Placement Slip (T&C)

• Inspection Reports

• Insured Values (Geo-Code)

• Loss Ratio Detail (5 year)

Capacity: US$60M


War & TerrorismScope and Benefits

As part of Liberty Mutual Insurance, we are a leader in writing war and terrorism coverage. We can help protect your clients –and their business – in situations that seem unmanageable.

Total capacity: US$100M

• Commercial property

• Construction risk

• Energy installations

• Retail locations

• Hotels

• Industrial assets

• Infrastructure

• Municipalities

• Leisure and

entertainment

• Real state

• Oil and gas

Target Markets


SEGMENTS

Fine Art

• Auction houses

• Exhibitions

• Galleries

• Museums

• Private and corporate

collections

Species

• Banks – premises

and transit

• Coin dealers

• Bullion / precious

metal in vault

• Safety deposit boxes

Cash-in-transit

• Armored cars

operators

• Couriers

• Check cashers

• ATM’s

SUPPORT

• Market leading specialist underwriting team with worldwide experience

• Business written on both a primary and excess basis

• Taylor made programs

In an ever-changing industry and marketplace, we take great pride in making sure we continue to meet the expectations and needs of our clients in a timely and efficient manner

Fine Art & SpeciesScope and Benefits

CapacityUS$50M


• Shipbuilders• Offshore Supply Vessels• Tugboats and Pushers• Fishing Vessels

• Cargo Ships• Barges• Ferries

• Petrochemical Industry • Oil & Gas• Power Generation • Mining

• Infrastructure Projects• Ports / Terminals• Railroad / Tunnels

• Port Authorities• Wharfingers • Ship repairers• Stevedores

• Terminal Operators and Ports

• Importers / Exporters• Manufacturers• Distributors• Retailers• Suppliers

• Machinery and Equipment• Solid Cargo and Liquid in

Bulk

MarineScope and Benefits

CargoUS$100M

Project CargoUS$100M

Marine LiabilitiesUS$25M

Hull & PI / Vessel ConstructionUS$15M

Liberty knows the marine industry and understands its client’s insurance needs.


MarineScope and Benefits

• Online Quotes

• Marine Package

Groundbreaking Products

• Global underwriting experience

• Risk engineering “In house” team

• Adaptation to changing

customers’ needs

• Liberty Specialty Markets 360

The Liberty Difference


Engineering Services

Rigorous execution Analysis of various angles of the risk spectrum

Alignment with risk underwriting appetite

Cutting-edge technology tools for risk modeling

We strive to provide a World Class Service, with the highest regards to quality and fast response.

ObjectiveGive support to Energy, Construction and Properties lines in the selection and risk identification process, providing evaluation tools that contribute to the maintenance of customers in the long term.


Being in direct contact with risks, projects and organizations make us a permanent feedback source for claim and underwriting areas. We focus on:

• Specific technologies frequently used in our region,

such as internal combustion engines. Hydro, wind and

solar power

• Loss trends in the industry, sector, regions and

technology

• Development of database of claim causes and their

impact on the different industries

We provide high quality support in different languages and honest guidance to offer the best to our customers.

• Results of risk analysis based on investigations and

findings in different scenarios and loss estimations

• Recommendations and improvement

• Follow-up timeline of given recommendations

Engineering Services

Deliverables

Global Support


• Client Satisfaction

• Analysis based on policy

models and market experience

• Efficient and professional

service

• Proactive and objective

handling of claims

• Offer assistance wherever the

event occurs

• Application of service standards

• Presence and local authority

• Regional support (Miami)

• Engineering Services

• External adjuster and claim

appraisers

• Lawyers and legal consultants

• Claim Central System

• Key Performance Indicators

(KPI) Reports

• Documented processes “Best

Claims Handling”

• Evaluation and selection of

Firms, Adjuster and Experts

• Monitoring of exchange rates

and economic factors

• Result and performance

evaluation committee, including

underwriters and engineers

Claims

Objective Support Tools


• Support from local offices when required• Permanent contact with local adjuster and experts• Transparence at all times with the insured during

on-going investigations• Share recommendations and conclusions with

brokers and customers• Suggest improvements of insurance programs

based on client’s experience

• We act in compliance with local regulations and laws• Response time is key to our management • Transparent and honest communications• We are in constant change to adapt to customers’

needs

Responsibility Team Work Excellence Talent Respect

Claims

Management

Best Practices

Claim Management Core Values


Innovative team focused on finding solutions.

Insurance company with extensive experience in specialized products.

Local experience and international support.

We are flexible and adapt to the needs of our clients.

Professionals with extensive authority and underwriting capabilities.

Quick responses.

Broad use of technology as a means of business management.

Stability and financial strength.

Competitive Advantages and Talent


HUMBERTO POZOCasualty+1 (786) 437 [email protected]

ARTURO POSADAMarine+1 (786) 437 [email protected]

JUAN DELGADOFinancial Lines+1 (786) 437 [email protected]

MICHAEL ROBERTSONEnergy & Caribbean+1 (786) 437 [email protected]

FABIAN OSPINAProperty & Construction+57 (321) 205 [email protected]

DOUGLAS SAKAMOTOSabotage / Terrorism / Fine Arts+55 (11) 2663 [email protected]

TITO GIRONEngineering Services+1 (786) 437 [email protected]

JAVIER GUARDIAClaims+1 (786) 437 [email protected]

RONALD BOLANOS1st Party & Reinsurance+1 (786) 437 [email protected]

Liberty Specialized Team


The solution for your industry

www.LIU-LatinAmerica.com

corporate presentation r6 - liu latin america · • oil, gas, petrochemical and chemical •...

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