corporate internet addiction
DESCRIPTION
Companies can learn the statistics and strategies to manage the fastest growing addiction killing corporate productivity: Internet compulsion/addiction.TRANSCRIPT
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Self Quiz
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The Internet: Can it be a problem?
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So what about the Internet?
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Definition
What is addiction?• Relationship that develops between a person & object• Loss of control• Negative Consequences• Compulsivity
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SUBSTANCES
Non-ChemicalsChemicals
(alcohol / drugs) (behaviors)
Dopamine
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Time Spent
Loss
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What are the types of Internet Compulsions?
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Surfing
Cyberporn
Gaming
Buying
Gambling Cybersex
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Loss of Control
Continued use despite the negative consequences
Compulsion
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Guess The Statistics
• Between X% of all Internet users display signs of compulsive Internet behaviors.
(Stanford University School of Medicine)
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Statistics
• Between 6-13% of all Internet users display signs of compulsive Internet behaviors.
(Stanford University School of Medicine)
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Guess The Statistics
• X in X Employees admitted to wasting an average of 1.7 hours in a typical 8.5 hour work day. (salary.com)
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Statistics
• 1 in 6 Employees admitted to wasting an average of 1.7 hours in a typical 8.5 hour work day. (salary.com)
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Guess The Statistics
• X% of all online purchases are made during work hours.
(USA Today Tech Report)
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Statistics
• 60% of all online purchases are made during work hours.
(USA Today Tech Report)
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Guess The Statistics
• X% of men admitted to accessing pornography at work (www.familysafemedia.com)
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Statistics
• 20% of men admitted to accessing pornography at work (www.familysafemedia.com)
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Guess The Statistics
• X out of X employees reported their work computers to be the primary way they accessed sexual material. (Cooper, Demonico, & Burg (2000).
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The Statistics
• 6 out of 100 employees reported their work computers to be the primary way they accessed sexual material. (Cooper, Demonico, & Burg (2000).
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Why Problem?
Difficult to Abstain
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Mobile Devices
• Is it interfering with life?• Educating policies beyond web• Detecting incidents of abuse
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Symptoms In The Workplace
• Decrease in productivity
• Increase in mistakes • Less interaction with co-workers
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Symptoms In The Workplace
•Startled when approached at desk
• Less tolerant of workplace conditions
• Excessive fatigue
• Increased absence/ tardiness
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Statistics Websense, 2000
Accessing Pornog-raphy47%
Online Chatting15%
Gaming13%
Sports9%
Investing8%
Shopping8%
Leading Causes for Disciplinary Action or Termina-tion
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Study Data• Kimberly Young, 1998
White Collar39%
Blue Collar11%
High Tech White Collar8%
Other- student, retired, homemaker
42%
Employment Backgrounds of Internet Addiction
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Considerations
• Does your company have an Internet Code of Conduct?
• Have all employees been educated on use?
• Are Internet-access terminals in public view?
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Considerations
•Recovery/Return to Work Solution- EAP
• Does employee want help?
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Statistics
Stanford University Internet Addiction Study 2006
Found it difficult to abstain from the In-
ternet for several days44%
Excessive Internet use af-fected their relationships
18%
Found Internet as a means of escape
from the real world26%
Felt preoccupied by Internet when offline
12%
Percent of Respondents
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Interventions
• Management Training• Updating Policies –rights & responsibilities
• Adding Internet use to assessment questions of HRA
• Rehabilitation
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Statistics American Management Association, 2001
Mon
itor E
Mon
itor I
nter
net U
se
Use M
onito
ring S
oftw
are
Mon
itor E
mpl
oyee
s Non
Spe
cified
0
30
60
90
Survey of 1627 Managers
Survey of 1627 Managers
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Study Data
“Employers should be encouraged to implement fair and appropriate policies to
offset productivity losses caused by inappropriate use of the Internet, rather than imposing zero tolerance policies that alienate
employees and leave the employer susceptible to litigation.” (Young, 2001)
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Choices
Rehab or Rehire?
$2,000 counseling, assessments, and time off
$10,000 recruit, rehire, retrain
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Where can I go to get help?
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Web Monitoring Programs
• Websense.com• Spector Pro- www.spectorsoft.com• Webwatcher- www.webwatchernow.com• Webspy.com
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Web Monitoring Programs
Parent Monitoring* contentwatch.com *chatchecker.com * safeeyes.com * cybersitter.com* cyberpatrol.com * netnanny.com* computercop.com * safefamilies.org
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Resources
• sa.org addictionresourceguide.com
• Sexualrecovery.org recoveryconnection.org
• saa-recovery.org olganon.org• safefamilies.org ncadi.samhsa.gov• gamblersanonymous.org• addicted.com www.nimh.nih.gov• addict-help.com
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Movie
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How can REBOOT help?
• Individualized treatment plans/strategies
• Confidential clinical counseling services
• Consultation & Education
• Diagnostic assessments & evaluations
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Small companies. Large companies. Schools. Nonprofits. Government offices.
Managing compulsive Internet behaviors
A division of EARN-EAP